All jobs within 400 km around Petawawa in Human Resources

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
• Other duties as assigned

Knowledge & Skills

• High school completion plus a specialized technical or business course
• More than one year up to three years of job-related experience 
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written)
• Knowledge of project delivery and tendering processes
• General knowledge of commercial building systems and/or construction
• Strong organizational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software
• Bilingual in English & French (asset)
• Must be able to obtain a reliability clearance from the federal government
   

Licenses and/or Professional Accreditation

• Valid driver’s license (as required)

Reporting to the Manager, Workplace Solutions, the Workplace Strategist will be the prime contact to customer Business Units, on behalf of the client Corporate Real Estate team.  The individual will seek to understand the Business Unit’s needs as they relate to the workplace and develop solutions that will support both the business objectives and the overall Real Estate strategy.  The candidate must have strong communication skills and be able to manage client expectations at the C-suite level.  The Workplace Strategist must be able to manage priorities effectively and thrive in a fast-paced, evolving work environment.

KEY DUTIES & RESPONSIBILTIES 

Client Relationship

• Foster new and existing client relationships at an executive level with identified business units relating to the workplace.
• Consult and meet with clients to determine needs, preferences, budget, and timeline, the specific purpose of the space and/or project, and other factors affecting the planning of interior environments.
• Collaborate with the Workplace Solutions team were required to support client needs.
• Maintain communication with clients during project execution and work closely with the Project Delivery team to ensure project success.
• Local travel to various client sites required every 1-2 weeks. Occasional out-of-province travel may be required.

Interior Design/ Workspace Occupancy

• Perform interior design activities such as needs analysis, programming, space planning, cost estimating, detailed scope development, and problem-solving.
• Develop solutions with a strong consideration of factors such as cost, budget, environment, and timelines.
• Work with client Asset Managers to develop Strategic Project scopes and budgets.
• Ensure the required design elements of every project are: clearly articulated; agreed and understood by multiple cross-functional stakeholders; managed in a collaborative, effective, and efficient manner; to allow the Project Management team to successfully deliver intended outcomes.
• Educate and communicate across CRE teams regarding the use of regional workplace policies, specifications, and guidelines to support ongoing occupancy and projects within the portfolio
• Work closely and collaboratively with other team members, internal partners (HR, IT, Security, FM’s), and external consultants in the development and execution of appropriate workplace design.
• Projects assigned will be typically medium to high complexity, over $250k in value.

Reporting 

• Provide weekly updates of project information and status to support accurate data reporting.
• Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

• 4 year Interior Design Degree or equivalent diploma with 7-10 years of experience in a corporate environment with significant design, project planning and client relationship management experience. 
• Previous experience within a corporate real estate group, professional services, or design firm.
• Comprehensive understanding of the local Building Code, building issues, safety codes, office ergonomics, accessibility and applicable industry standards and regulations considered an asset.
• Knowledge of furniture systems required.
• Experience designing Activity Based Workplaces considered an asset.
• Knowledge of Agile methodology considered an asset.
• Strong organizational, time management and multi-tasking abilities
• Strong communications (written and verbal) skills; proficient in English (written and spoken).  Fluency in French an asset.
• Demonstrated ability to succeed in ambiguous, changing, and non-standard environments
• Ability to lead and influence multiple internal and external stakeholders.
• Ability to present in a formal conference setting with executives.
• Ability to work remotely in a virtual team environment
• Excellent computer literacy, including illustrated proficiency in Microsoft, PowerPoint, Excel, and AutoCAD.
• Experience with space and occupancy management tools an asset – eg. Serraview.

Licenses and/or Professional Accreditation

• NCIDQ certified (or in progress)
• ARIDO, IDC membership
• BCIN (in Ontario or equivalent) an asset
• LEED an asset
• WELL / Fitwel an asset
• Valid Driver’s License

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
• Other duties as assigned

Knowledge & Skills

• High school completion plus a specialized technical or business course
• More than one year up to three years of job-related experience 
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written)
• Knowledge of project delivery and tendering processes
• General knowledge of commercial building systems and/or construction
• Strong organisational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software

Licenses and/or Professional Accreditation

• Valid driver’s license (as required)

Application Close: 10/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• You may initially be paid 95% of your starting rate of pay, in accordance with the terms and conditions.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The HR Geo Services Specialist role is responsible for providing HR support to the geographies within their scope of responsibility. These roles deliver the HR services that require close physical proximity to business operations and cover one to multiple UPS locations.

Responsibilities:

• Management of employee concerns and workplace investigations

• Inquiry management.

• Implementation of local services and programs to improve talent acquisition.

• Assist in recruitment activities - post jobs on Indeed, create Workday requisitions, flyer drops, agency visits, job fairs, recruitment contact sourcing.

• Promotion of referral program for all buildings and shifts under your scope.

• Support our external and internal customers.

Qualifications:

• Recent graduate from Human Resources Management program or equivalent.

• Previous Human Resources experience required.

• Ability to maintain high standards of confidentiality.

• Knowledge of local employment and regulatory laws – preferred.

Skills:

• Communication Skills: Outstanding verbal and written communication abilities.

• Analytical Skills: Strong ability to analyze data and market trends.

• Project Management: Excellent organizational skills to manage multiple projects simultaneously.

• Strategic Thinking: Ability to develop and implement effective recruitment strategies.

• Interpersonal Skills: Strong relationship-building abilities to work effectively with internal teams and external partners.

• Tech Proficiency: Familiarity with HR software like Workday and recruitment tools.

• Problem-Solving: Creative and resourceful in finding solutions to talent acquisition challenges.

• Cultural Awareness: Understanding of diverse cultures and employment markets across Ontario.

Benefits:

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years).

• 5 personal days.

• Weekly payments/direct deposit – every Friday.

• UPS stock at a discounted rate.

• Defined Contribution Pension Plan with a Company match.

• Education Assistance.

Other:

• The selected candidate must be able to travel between centres

Position purpose:

Reporting to the Senior Manager, IT Infrastructure and Systems, provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements from a Workday reporting perspective. Work closely with various business units and stakeholders to fulfill their requirements by configuring, maintaining and developing Workday reports. Effective reporting plays a crucial role in decision-making and overall business success and contributes significantly to the university's growth and performance.

In this role, your responsibilities will include:

• Business Analysis: Lead the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary. Write business cases and communicate these between IT teams, managers and others involved in the process. 
• Business Requirements: Identify, design, and refine business process changes and transactions.  Develop a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.
• Testing: Design and execute business and end-user test scenarios and integration tests.  Ensure that the system meets the requirements in terms of functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement.
• Documentation: Prepare technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation.  Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.
• Technical Support and Services: Provide expertise to clients regarding the use of systems. Process various special requests from clients, including the upload or extraction of data and the management of specialized systems.

What you will bring:

• University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience
• Minimum 3 years of experience supporting business units and their IT needs
• Knowledge of University’s business standards and processes
• Knowledge of computing principles with understanding of business processes and cycles
• Knowledge of Workday and Workday reporting for Human Resources would be considered an asset
• Knowledge of project management methods and practices
• Knowledge of University’s established IT strategies, policies and procedures and how to apply these to client requirements
• Analytical skills to convert business requirements into technical specifications
• Ability to communicate technical concepts in a non-technical manner
• Ability to proactively keep abreast of new emerging technologies
• Bilingualism - French and English (written and spoken)

Closing Date:

September 16, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

If you are a high achieving, experienced, motivated HR trailblazer who thrives in a fast-paced environment and have the credibility to be a trusted HR partner to executives; have the confidence to challenge the status quo and the ability to handle multiple priorities at the same time then this may be the opportunity you have been waiting for. 

Our Talent Acquisition team is looking for two (2) passionate Talent Acquisition Consultants to join our team!

As an experienced Talent Acquisition professional, you will execute the full talent acquisition cycle for unionized and non-unionized roles, including providing consultative services to assigned client group(s) while delivering creative sourcing and recruiting solutions to meet business needs. This position will report to a Manager, Talent Acquisition.

What will I be doing?

• Deliver quality talent acquisition experience to candidates, hiring manager and other stakeholders that is consistent with Metrolinx brand as Employer of Choice.
• Provide consultative advice to assigned client group(s) about talent acquisition, recruiting, and sourcing.
• Develop talent acquisition plans for assigned client group(s) based on department needs; evaluate results of talent acquisition strategies to recommend new or adjusted techniques that improve recruitment outcomes in compliance with collective agreements, legal and regulatory requirements, and corporate policies and processes.
• Develop relationships with clients and other partners (e.g. HR Business Partners).
• Develop passive and active position-targeted sourcing strategies.
• Craft suitable job postings to target candidates and which are aligned with the talent acquisition strategy and job description.
• Short-list and pre-qualify candidates for Hiring Manager review based on candidate profile.
• Conduct phone screens, interviews, and other assessments in accordance with job requirements.
• Develop and recommend interview questions to ensure relevant information, as indicated by the candidate profile, is gathered to make an informed hiring decision.
• Participate in special recruitment campaigns (e.g. staffing new division) or projects (e.g. implementation or improvements to talent acquisition software/processes).
• Participate in recruitment projects contributing as a team member.

What Skills and Qualifications Do I Need?

• Completion of a degree in Human Resources Management, or a related discipline or a combination of education, training, and experience deemed equivalent.
• Demonstrated progressive experience conducting full-cycle recruitment activities with a focus on unionized, public sector organizations.
• Strong experience in conducting full-cycle recruitment activities. Previous exposure in recruiting for unionized positions is considered a strong asset.
• Experience with contemporary strategic talent sourcing, outreach, and selection using a variety of approaches (e.g. social media, Boolean, search engine optimization (SEO) etc.)
• Knowledge of Human Resources function, specifically in the area of recruitment and staffing and/or related legislation (e.g. Human Rights Code, Freedom of Information Act, etc.
• Interpret and apply related policies, legislation and collective agreement provisions.
• Ability to work in a fast- paced environment, managing a high volume of recruitment activities and changing priorities.

What we offer:

• Work that makes an impact to our communities
• Learning and development opportunities
• An open and inclusive work environment
• Comprehensive health and dental benefits, OMERS pension plan and lifestyle spending account

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

Application deadline: 2024-08-30 

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Closing Date:

September 01, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Position purpose:

The HR Generalist provides advisory services to corporate or strategic HR Managers within a designated faculty or service on matters involving recruitment and selection, classification, performance and development management, labour relations, training and development, benefits, health and safety and other HR functions. This position provides input to integrate HR related policies and processes with the faculty/service’s strategic direction and initiatives. The HR Generalist analyzes problems and issues to identify and recommend appropriate intervention and implement solutions. As a trusted consultant, the HR Generalist works with the management team to address their human resources needs through an analysis of short, medium and long term requirements, the implementation of best practices, recommendations, developing plans to address issues and monitoring results. Acts as the primary point of contact between central Human Resources and the faculty/service.

In this role, your responsibilities will include:

• Integration of HR Processes: Responsible for the integration of human resources management processes and systems in the designated faculty/service planning or management framework. Develop and maintain an in depth understanding of both legislated and University of Ottawa human resources policies, procedures and practices and their impact on faculty/service’s operations. Participates in the development of local HR processes and practices and ensures their contribution to the achievement of faculty objectives.
• Advisory Services: Provide consulting services and support to Directors, Managers and Supervisors on complex issues related to all areas of human resources management. Identify human resources management problems/issues/implications associated with operational plans and recommend solutions that meet the faculty/service’s needs.
• Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
• Labour Relations: Provide advice and support to HR management on all areas of employee relations, including matters involving discipline, performance, attendance, and other conflict situations. May conduct investigations to recommend appropriate actions including disciplinary/administrative measures and probation extensions. In support to the management team, may participate in grievance resolution processes at stage one (1). In collaboration with the management team and central Labour Relations, address and resolve issues related to accommodation, disability management, harassment and other health and safety issues. May participate in collective bargaining and in negotiation committees.
• Orientation and On-boarding: Promote understanding and acceptance of University HR policies, programs, processes and practices by providing information during new employee orientation sessions and by providing information to staff on the need and reasons for specific policies/procedures and how they can contribute to the achievement of faculty/service objectives.
• Training and Development: Support managers in their evaluation of employees’ needs in relation to training and professional development and monitor training activities. Collaborate with managers to develop training plans to address shortfalls, review the adequacy of selected delivery mechanisms and recommend adjustments to training schedules, priorities and mechanisms. Prepares reports on training activities within the faculty.
• Classification and Job Evaluation: Provide advice to management on organizational structure and job design. Provide advice and support to management on job description writing and job evaluation process.
• HR and Succession Planning: In collaboration with central HR, provide human resources planning advice to the management by researching and developing demographic data, developing plans outlining anticipated turnover, developing succession plans and integrating these into overall faculty/service plans. Analyze demographic and HR planning data to identify the root causes of particular problem areas (e.g. excessive turnover) and make recommendations on possible interventions to address underlying problems and issues.
• Performance Management: Provide advice and support to management and staff on matters related to the University’s performance appraisal program. Recommend actions which may enhance individual employee performance, commitment and personal growth. Act as primary contact person for questions related to the Performance Management program and software.

What you will bring:

• Knowledge of human resources (recruitment and staffing, classification, job evaluation, compensation and performance evaluation) normally acquired through postsecondary education or equivalent experience
• Minimum 3 years of experience in human resources
• Experience in at least 3 of the following HR disciplines: staffing, classification, employee relations, organizational development and career development
• Knowledge and experience in the application of practices and laws governing human resources
• Knowledge of HRM challenges, trends and practices
• Knowledge and experience in the application and interpretation of collective agreements
• Experience using computer systems and software such as Windows, word processors, spreadsheets, databases, e-mail and the Internet
• Experience in analysis and problem-solving
• Ability to work with minimal supervision, in a team environment, under pressure with firm deadlines
• Ability to work under pressure, to meet firm deadlines and to work in a team environment Initiative, leadership, judgment and autonomy
• Strong organizational skills
• Proven ability to work with discretion and tact
• Bilingualism - French and English (spoken and written)

Closing Date:

August 30, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Performs day-to-day activities related to the administration of human resources and provides advice to management in support of objectives. Provides comprehensive human resource leadership, planning, coordination, and execution to ensure proper and efficient management of human resources for the sector.

In this role, your responsibilities will include:

• Human Resources Students: Develop and executes an operational plan for the sector’s student staffing needs designed to effectively manage priorities, requirements, timelines, financial imperatives and the adherence to policies and procedures, in particular the CUPE collective agreements, the University’s policies as they relate to student employment and employment regulations.
• Human Resources Staff: Act as resource person for the sector with regards to inquiries related to human resources management to interpret collective agreements and policies, explain procedures, and facilitate processes. Perform activities related to recruitment and staffing in accordance with collective agreements and University policies. Share management tools to strengthen employee engagement within the sector with the objective of maximizing productivity and minimizing turnover.
• Payroll: Initiate steps for remuneration of employees to ensure compliance with established policies and to minimize the possibility of a negative impact on the affected employee, such as an interruption in pay. Verify payroll reports for accuracy and liaise with Payroll Services to reconcile any inconsistencies.
• Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
• Collective Agreements: Act as a resource person for the application of collective agreements as well as provincial and University regulations.
• Work-Study Program: Administer the program for the sector, advise managers of procedures, propose hiring scenarios, initiate steps for remuneration of employees and maintain job profiles.
• Project Management: Plan and manage assigned projects. To this end, develop project specifications, identify project steps and track all relevant progress, perform inspections upon project milestones and ensure effective communication among stakeholders.
• Reporting: Prepare various moderately complex reports, on a scheduled as well as ad-hoc basis, to provide recommendations to managers and to support long term resources planning.
• Records management: Maintain an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes.
• Documentation: Write and maintain procedure manuals for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
• Supervision of others: May supervise work performed by junior administrative support roles to organize priorities and provide guidance in the attainment of individual objectives.

What you will bring:

• Advanced knowledge of human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience
• 3 years of demonstrated experience in a similar role
• Experience in interpreting, explaining and applying policies and regulations      
• Experience working in a unionized environment and in interpreting collective agreements
• Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail.
• Experience in preparing reports         
• Ability to produce high quality work under pressure while meeting strict deadlines.
• Strong interpersonal and communication skills
• Strong organizational skills
• High level of discretion
• Bilingualism – French and English (spoken and written)