All jobs within 50 km around Willowdale East in Administrative Jobs

Overview

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  

IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.
   

Location(s):  Canada : Ontario : Toronto 

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

How you'll succeed

• Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.

• Relationship building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.

• Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.

• Administrative support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management.

Who you are

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• You have a degree/diploma in business; CSC is an asset.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

333 Bay Street, 28th floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Completions Management, Customer Service, Customer Service Administration, Deadline Management, Detail-Oriented, Facility Maintenance, Multitasking, Office Administration, Personal Initiative, Prioritization, Self-Organization (Business), Service Request Management, Service Requests, Technological Systems, Time Management

Overview

Overview

Overview

Job Description

• The candidate must plan and coordinate seminars, conferences, and other events.
• The candidate will be responsible for assisting with staff consultation and grievance procedures.
• The candidate will be responsible for coordinating the activities of the HR department to ensure they meet the organization’s goals.
• The candidate will be responsible for coordinating the flow of information within the team.
• The candidate will be responsible for directing and controlling daily operations.
• The candidate will be responsible for supervising other employees.
• The candidate must train other employees.
• The candidate must plan, develop, and implement recruitment strategies.
• The candidate must answer the phone and relay phone calls and messages.
• The candidate must respond to electronic inquiries.
• The candidate must respond to employee inquiries and complaints.
• The candidate will be responsible for carrying out administrative activities of establishment.
• The candidate will be responsible for supervising and coordinating office administrative procedures.
• The candidate must be capable of resolving conflict situations.
• The candidate must review and evaluate new administrative procedures.
• The candidate must establish work priorities and ensure that procedures are followed and deadlines are met.
• The candidate will be responsible for coordinating and planning office services such as accommodation, relocation, equipment, supplies, forms, asset disposal, parking, maintenance, and security.
• The candidate must assist in the preparation of the operating budget and maintain inventory and budgetary controls.
• The candidate must assemble data and prepare periodic and special reports, manuals, and correspondence.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
• The candidate must be able to supervise 3 to 4 people.

Work setting

• The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.
• The candidate should be willing to relocate whether the candidate would be ready to move into a new city/different city for a job.
• The candidate should work in the private sector in any office or work area that is not open to the public in the ordinary course of business except by individual invitation.

Experience and specialization

Computer and technology knowledge

• The candidate must be knowledgeable about MS Excel, MS Outlook, MS Windows, MS Word and Google Drive.

Area of specialization

• The candidate must be knowledgeable about reports and records.

Benefits

• The candidate should receive free parking; there is no additional charge for parking on the property.
• The candidate should receive on-site amenities, workplace amenities, and facilities for employees’ health, safety, welfare, and personal hygiene needs.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

Facility Location- North York, ON

Shift/Hours – Tuesday to Saturday, 7:00 AM to 3:00 PM- On-site

Overview