Manager, HR Technology Operations Full-time Job

Reporting to the Senior Manager, People Analytics and Workforce Planning, and as a member of the broader HR team, the Manager, HR Technology Operations is responsible for managing and maintaining the corporation’s HRIS (Workday).  The Manager oversees the optimization of the HRIS to ensure it successfully supports business requirements. The Manager manages the contract and relationship with external vendors (AMS provider and Workday) 

 

WHO YOU WILL WORK WITH  

The Human Resources department provides HR leadership across BCI, in direct support of investment return objectives and delivering on BCI’s mandate. The HR department adds value as a strategic business partner, an enabler of change when mandates shift, and serves as a trusted advisor to the CEO/CIO, executive, and the board on all people matters.  

HR supports every person at BCI and serves as a trusted partner to all departments on strategic initiatives and day-to-day HR matters. By focusing on our talent, we ensure the organization has the right people with the right skills supporting and delivering on investment strategies for the benefit of our clients. 

 

WHAT YOU BRING 

• 8+ years of progressive experience in human capital management systems/HR Technology, including time in a leadership or supervisory role, preferably in an investment management organization 

• Proven track record of HRIS system implementation; preference given to Workday  

• Strong organizational skills with a high attention to detail and a commitment to data accuracy and integrity  

• Strong problem-solving capabilities 

• Ability to explain difficult concepts and persuades others to adopt a point of view 

• Achieves results using informal social networks, unwritten informal structure, culture, and the rules of the organization 

• Proficiency and confidence when dealing with a diverse range of professionals in a proactive and confidential manner; supported by effective communication skills  

• Working level understanding of employment legislation and the HR industry 

• General understanding of the investment industry preferred 

• Strong data analysis knowledge an asset 

 

WHAT YOU WILL DO  

• Subject Matter Expert (SME) of Workday (HCM and HR Core) 

• Configuration Expertise on Workday Security administration and configuration  

• Technical Expertise on Workday Advance Compensation – bonus and stock plans, stock administration 

• Functional and Technical knowledge in Workday Prism, Workday Journeys, Benefits, Payroll, Talent Optimization, Learning, and Recruitment  

• Oversees the day-to-day administration of the HRIS: 

• provides technical support to users: researches, troubleshoots and resolves issues within the parameters of the system support model 

• resolves escalated issues or concerns to HRIS, within the parameters of the system support model; identifies and resolves root causes to common user challenges 

• provides security administration and consultation to ensure data is secure and access is appropriate for users and roles as assigned 

• supports HRIS SMEs in the effective running of the modules for which they are responsible 

• In partnership with Technology and/or Finance, manages the relationship with the HRIS and AMS vendors to ensure proper support; including contract renewals and change requests 

• Collaborates with business product owners (eg. Workday Adaptive Planning, Peakon, Strategic Sourcing) to ensure business requirements are met, while maintaining system integrity  

• Oversees the regular maintenance and optimization of the HRIS by ensuring updates and changes are properly implemented and communicated 

• Manages vendor releases, providing communication and guidance to HRIS SMEs to ensure required configuration and testing is completed for their respective modules prior to rollout 

• Proposes and implements, with support from external vendor(s) as needed, new solutions to improve HR processes or overall user experience for the corporation 

• Under the guidance of the Senior Manager, People Analytics and Workforce Planning, ensures proper data integrity and audit controls 

• Participates in defining system requirements and testing and deploying solutions; ensures there is a match between solutions and organizational system needs 

• Provides user support through documentation, developing and facilitating training, and creating supporting materials 

• Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes as appropriate 

• With support from Organizational Change Management specialists, ensures effective communication of HRIS updates to HR department, staff, and managers 

• Participates in, and provides support to, broader HR team projects, as required 

• May supervise 1-2 HR Advisors, Analysts or Technicians 

• Ensures compliance with Data Privacy and Protection Guidelines and legislation 

• Other duties and projects as may be required. 

 

Strong Preference will be given to candidates with the following experience: 

• Enterprise Interface Builder (EIBs) across various modules 

• Calculated Fields and Report Writing (Advanced and Matrix reports), including Dashboards and Discovery Boards 

• Docs for Layouts functionality – Compensation Statements and Performance Review Documents 

 

WHERE YOU WILL WORK  

This role can be based in either our Victoria or Vancouver office. We are an in-person collaborative organization with the flexibility to work remotely 1-day a week.

 

British Columbia Investment Management Corporation (BCI) is one of Canadas largest institutional investors, managing $295 billion in gross assets as of March 31, 2025.
Headquartered in Victoria, British Columbia, with offices in Vancouver, New York City, and London, U.K., BCI manages a diversified global portfolio of public and private market investments for British Columbia public sector pension and institutional clients.
BCI was established in 2000 by the provincial government to secure the financial futures of British Columbias public sector. Today, were one of Canadas largest asset managers and were just getting started.