PROJECT MANAGER TRANSPORTATION SERVICES Full-time Job

• Posting Period: 12-DEC-2024 to 19-DEC-2024

Job Summary:
Reporting to the Manager, Permits & Enforcement, the Project Manager will lead, manage and coordinate, projects and programs. In this role, the Project Manager will liaise and facilitate effective communication and coordination between City of Toronto divisions and Clients, which includes working with multi-disciplinary teams of internal and external stakeholders. 

 

Major Responsibilities: 

• Develops and implements detailed plans and recommends policies regarding program specific requirements.
• Manages, motivates and trains the unit’s staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work.
• Authorizes and controls vacation and overtime requests, monitors and evaluates staff performance, and recommends salary increments and disciplinary action when necessary.
• Develops, recommends and administers the annual budget for the unit, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations and administers all incoming revenues.
• Develops and manages key performance indicators for the specific programs.
• Provides project management in delivering and formulating policy and establishing procedures and priorities for a variety of administrative and technical functions related to program specific requirements, giving a high regard to customer service.
• Fosters internal team work and promotes inter-divisional coordination of efforts and efficiencies.
• Manages escalated complaints and liaises with various levels of staff in multiple divisions to address these issues.
• Builds targeted project communication plans and creates outputs to help promote various Permits & Enforcement initiatives.
• Liaises with elected officials, utility companies, public agencies, contractors, developers and the public with respect to permitting the use of the right of way and enforcement measures.
• Investigates and assesses complaints, including attending on-site meetings to resolve disputes.
• Represents the Transportation Services Division at various meetings with the public, elected officials, other divisions and other government officials, and other partnering municipalities.
• Coordinates program impacts with other divisions including ML&S, IT, Legal, Economic Development, Toronto Police Services, and Toronto Parking Authority.
• Ensures that work completed by contractors is measured and documented accurately and that payments are processed accordingly.
• Ensure compliance with the Occupational Health and Safety Act, Highway Traffic Act, Provincial Offences Act and all other applicable legislation, policies and practices.
• Prepares comprehensive correspondence, reports to City Council, standing committees and on policies procedures and complex issues.
• Co-ordinates approval of new installations, issuance of permits and directs enforcement of legislation for activities within the public right-of-way, including the maintenance of records and collection of fees.
• Develops Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing call documents including RFQ, RFP, REOI, and RFI, ongoing liaison between PMMD and program staff, undertaking briefings and site inspections during the proposal stage, evaluation of proposals recommendation of the selection of consultants for assigned projects, execution of legal agreements and contracts and ongoing contract management with selected vendors.
• Coordinates and manages projects, including program delivery, resource allocation, training and knowledge transfer, monitoring service standards and delivery levels. Ensures effective cross-divisional teamwork and communication, high standards of work quality, health and safety and organizational performance and continuous learning.

 Key Qualifications: 

1. Post-secondary education pertinent to the job function or an equivalent combination of education and experience.
2. Considerable experience in a project management leadership role, delivering projects, activities and assignments from inception through to implementation with minimal direction while balancing political, community and other stakeholder interests.
3. Experience in the planning, supervising and directing the work of staff and contractors.
4. Possession of a valid Ontario Class "G" Driver’s License and the ability to pass a City of Toronto driver’s test.
5. Interpersonal and conflict management skills to work productively with staff, stakeholders, and contractors both internal and external to the organization.
6. Proficient with MS Office, database software packages and other corporate software applications.
7. Ability to organize, administer and develop schedules and budgets.
8. Ability to communicate effectively and professionally with front line staff, senior staff, other departments and staff at various levels in other municipalities/government and the public.
9. Knowledge of relevant government legislation (e.g. Occupational Health and Safety Act).
10. Ability to consistently deliver on demanding assignments requiring critical judgement, analytical thinking, and problem-solving with creativity.

Toronto, the capital of the province of Ontario, is a major Canadian city along Lake Ontarios northwestern shore. It's a dynamic metropolis with a core of soaring skyscrapers, all dwarfed by the iconic, free-standing CN Tower. Toronto also has many green spaces, from the orderly oval of Queens Park to 400-acre High Park and its trails, sports facilities and zoo.