Administrative Clerk Full-time Job

The Community Standards Peace Officer Section is looking for an individual with superior organizational, communication, and time management skills to join their dynamic team and provide administrative support to the front line officer. If you’re looking to showcase your skills in a dynamic, challenging and citizen-focused environment, apply today!

In this role, you will be responsible to: 

• Process a variety of enforcement documents including noise waivers, Municipal Government Act Orders, violation notices, witness statement letters, barking log information forms and other related enforcement documents 
• Respond to citizen inquiries, dispute letters, and provide referral assistance when necessary 
• Ensure documents are formatted in compliance with standardized City of Edmonton policies and guidelines 
• Support and act as a liaison with the 311 Call Center by providing feedback and coaching 
• Act as the point of contact for Tag Administration and the Law Branch for court notifications 
• Schedule meetings, prepare required meeting agendas, record and distribute meeting minutes 
• Contribute towards a positive and safety conscious work environment 
• Perform other related administrative duties, including writing letters, memos, creating templates, filing, and coordinating mail outs

Qualifications

• Completion of Grade 12 including business subjects related to data entry, or completion of an appropriate certificate program from an approved business school/college 
• A minimum 2 years of diversified office and word processing experience, including minute taking, meeting preparation, and writing correspondence, reports and written responses to the public (includes formatting and proofreading); experience responding to citizen inquiries is an asset 
• Demonstrated ability to exercise discretion in scheduling, prioritizing and determining the urgency of issues and directing them through the appropriate channels for follow through 
• Advanced proficiency in Microsoft Word and Excel, Google Suite is required; experience with POSSE and SAP are considered assets 
• Experience working in a law enforcement environment would be an asset 
• Excellent customer service skills 
• Ability to take initiative and work with minimal supervision; must be able to maintain confidentiality and integrity of all documents coming through and out of the office 
• Good working knowledge of municipal bylaws, provincial legislation, as well as provincial Peace Officer Program policies and procedures is an asset 
• Demonstrated time management, organizational and communication skills 
• Ability to work well independently and in a team environment, to prioritize work efficiently and accurately process large volumes of requests 
• Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton 
• Applicants may be tested 
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviors and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact Employment@edmonton.ca.

Up to 1 permanent full-time position available

Hours: 40 hours per week, Monday - Friday 

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary: $22.641 - $28.112 (Hourly); $47,274.410 - $58,697.860 (Annually)

Talent Acquisition Consultant: DS/JF

Classification Title: Word/Data Processing Clerk II
Posting Date: May 08, 2024
Closing Date: May 15, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CSU 52
Department: Community Services
Work Location(s): Various Locations Edmonton (City Wide)

Edmonton (/ˈɛdməntən/ ED-mən-tən) is the capital city of the Canadian province of Alberta. Edmonton is situated on the North Saskatchewan River and is the centre of the Edmonton Metropolitan Region, which is surrounded by Alberta's central region. The city anchors the northern end of what Statistics Canada defines as the "CalgaryEdmonton Corridor", a region spanning between Edmonton and the city of Calgary, Albertas largest city, which includes the many smaller municipalities between the two.[14]
As of 2021, Edmonton had a city population of 1,010,899 and a metropolitan population of 1,418,118, making it the fifth-largest city[15][16] and sixth-largest metropolitan area (CMA) in Canada.[17][18] Edmonton is both the northernmost city and metropolitan area in North America to have a population of over one million.[19] A resident of Edmonton is known as an Edmontonian.