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Canada Life provides a wide range of insurance and wealth management products for individuals, families and business owners from coast to coast. At Canada Life, we're focused on improving the financial, physical and mental well-being of Canadians.

5 Jobs Found

Senior Operations Specialist Full-time Job

Canada Life

IT & Telecoms   London
Job Details

We are hiring a Senior Operations Specialist.

 

Reporting to the Manager, Marketing & Experience Operations, this role will be responsible for collaborating with business partners, primarily across our Marketing & Experience division, to identify Marketing process opportunities and implement solutions to achieve operational excellence. The Senior Operations Specialist will learn all functional roles within the Marketing & Experience process and what their responsibilities include.

 

The ideal candidate is enthusiastic, professional and people focused who is adept at critical thinking and experienced in solution analysis, planning and implementation. You are skilled at process documentation and development, training and change management across multiple functional roles.  Responsibilities also include ongoing business support for implemented solutions as well as monitoring and control practices to evaluate process effectiveness and to maintain process and data integrity.

 

What you will do 

  • Collaborate closely with various stakeholders and senior leaders within Marketing & Experience, and with the business units they support across Canada Life, to ensure a collaborative approach and seamless process / handoff within the operations of those teams.
  • Revisit and redesign planning and operational processes and procedures followed by any business group requiring Marketing & Experience collaboration.
  • Identify best practices, pain points, and recommend solutions to optimize business outcomes.
  • Determine strategic direction for new operational processes within Marketing & Experience with cross over into supporting teams across Canada Life.
  • Design and deliver all training for individual contributors and stakeholders on all processes and systems within the Marketing process model.
  • Understand corporate priorities to ensure all processes support them.
  • Maintain the Marketing & Experience SharePoint sites with important and relevant content.
  • Onboarding and offboarding functional activities.
  • Other duties as required.

 

What you will bring 

  • Post-secondary degree, certification, or comparable work experience.
  • 3+ years’ experience in a process, training, or instructional designing role.
  • A positive, high energy and enthusiastic outlook and the ability to influence those around you.
  • Critical mindset that challenges existing processes for continuous improvement.
  • Proven ability to think in a solution oriented, and innovative way.
  • Proficiency with common Microsoft products (eg. Word, Excel, PowerPoint, OneNote, Forms, SharePoint), and skilled at discovering and self-learning modern technology tools regularly.
  • Instructional design experience creating materials and plans to deliver training.
  • Experience in implementing new solutions and supporting stakeholders through the change process.
  • Agile Project delivery and agile methodology experience an asset.
  • Knowledge of Marketing processes an asset.

Senior Operations Specialist

Canada Life
London
  IT & Telecoms Full-time
  54,300  -  95,200
We are hiring a Senior Operations Specialist.   Reporting to the Manager, Marketing & Experience Operations, this role will be responsible for collaborating with business partn...
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Feb 8th, 2024 at 09:12

Lead, DevSecOps Full-time Job

Canada Life

IT & Telecoms   London
Job Details

Role Description:

As a Lead, DevSecOps within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports. You will grow your team through hiring, develop the team through coaching, act as a technical escalation point, and ultimately guide the team through critical decisions that always prioritize our customers.

 

What you will do:

  • Act as a subject matter expert and provide consulting on-demand for various initiatives.
  • Manage the daily operations and projects for a team of Application and Offensive Security professionals. 
  • Monitor key performance indicator (KPI) metrics, track program and employee performance, and provide reporting to senior management on a regular cadence.
  • Collaborate with product and development teams to ensure the adoption of Secure Software Development Lifecycle (SSDLC) best practices across the organization.

 

What you will bring:

  • Experience leading, managing, and developing high performance teams.
  • Experience within an Application Security, Software Security team, or similar operating environment.
  • Experience with conducting Offensive Security assessments, such as Penetration Testing or Red Teaming.
  • Experience with Threat Modeling and/or Security Architecture.
  • Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts.
  • Ability to think offensively like a hacker and defensively by evaluating applications and architecture.
  • Read and write multiple programming languages. Java, C#, JavaScript, Apex, and Python are highly valued, but others will help too.
  • Demonstrated knowledge of security best practices, principles, and common frameworks, such as: OWASP, NIST, ISO, SOC, etc.
  • Prior experience in implementing and integrating DevSecOps tools for SAST, SCA, DAST, IAST, ASPM, WAF, RASP, Fuzzing, Bug Bounty, etc.

Lead, DevSecOps

Canada Life
London
  IT & Telecoms Full-time
  119,000  -  162,300
Role Description: As a Lead, DevSecOps within the Canada Life Information Security Department, you will be responsible for the security posture of the products your team supports....
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Feb 8th, 2024 at 09:05

Administrative Assistant Full-time Job

Canada Life

Administrative Jobs   Winnipeg
Job Details

We are hiring for a Temporary Full-Time (10 month term) Administrative Assistant in Winnipeg, MB.

 

The Administrative Assistant is responsible for the timely and accurate distribution ofbillings, commission statements as well as BEN Reports to clients and consultants. The successful candidate will be responsible for downloading, formatting and distributing various reports, handling the Department Inboxes and providing administrative support to leaders and the entire Payment Administration Department. 

 

What you will do 

  • Sort, package and distribute various billings and reports in a timely manner 

  • Download and prepare reports using Microsoft Excel 

  • Assist with all Group Client arrears 

  • Handle daily inquiries from Clients, Group Sales office and other Canada Life departments 

 

What you will bring: 

  • Excellentorganizational and time management skills with the ability tohandlepressures of deadlines, fluctuating workloads, and changing priorities 

  • High attention to detail and accuracy  

  • Good verbal and written communication skills 

  • Well-developed skills usingWord, Excel and Outlook 

  • Knowledge of Group Insuranceproducts and TOCS system would be considered an asset 

  • Ability to excel within a Purpose/Vision driven environment 

  • Comfortable with technology, using multiple computer and business programs

Administrative Assistant

Canada Life
Winnipeg
  Administrative Jobs Full-time
  33,400  -  45,100
We are hiring for a Temporary Full-Time (10 month term) Administrative Assistant in Winnipeg, MB.   The Administrative Assistant is responsible for the timely and accurate distribu...
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Feb 8th, 2024 at 09:02

Software Developer Full-time Job

Canada Life

IT & Telecoms   Winnipeg
Job Details

We are looking for a Software Developer for the Individual Customer (IWIS) API Team within the Technology Enablement Platforms area.

 

Any specific tools/skillset:  API, microservices, and event-based software development with proficiency in technologies such as:

  • Java and SQL programming languages
  • REST- and SOAP-based services
  • Spring Boot or Apache Camel frameworks
  • Agigee or equivalent API Gateway platform
  • Confluent Kafka or Apache ActiveMQ eventing platform
  • JHipster Domain Language or Liquibase database utilities
  • Docker, Istio, Rancher, or Kubernetes container hosting platforms

Qualifications:

  • Software development experience
  • University or College education in Computer Science, Computer Engineering or a related field, or equivalent combination of education and experience Interest in or active pursuit of related industry certifications are considered an asset
  • Experience as a developer in a team environment
  • Proficient experience with:
    • Database systems and data access methods
    • Source code management and build automation systems
    • Test-driven development and test frameworks
    • Working with production/application support during a critical incident

 

What you will do

 

1. Product Solution and Delivery (Development)

  • Delivers code based on specifications and/or develops, modifies, configures, maintains or integrates solutions to meet design specifications to meet business functional requirements and non-functional engineering specifications
  • Configures and integrates software components and third-party software products, tools and solutions
  • Facilitates and actively participates in meetings, walkthroughs and reviews of software development deliverables
  • Delivers fixes and improvements to existing software products, maintains environments and versions, adhering to standards and compile versions
  • Ensures technical responsibility over assigned software products and codebases 2. Problem Solving & Analysis

 

2. Problem Solving and Analysis

  • Analyzes current software products
  • Produces or contributes to the design documentation and technical specifications for development
  • Applies software engineering patterns to identify and troubleshoot problems, requiring analysis and exploration of options, recommending solutions or preparing discussion for escalation
  • Conduct system support and change management activities
  • Conduct impact analysis to support proactive identification of actions to minimize production system interruptions
  • Ability to understand data designs, standards, and specifications

 

3. Quality Testing

  • Delivers clean and efficient code, ensuring quality and accuracy of products
  • Tests and deploys software products and fixes defects
  • Works with QA team to automate and maintain software product test suites, maintaining test documentation, review as required
  • Creates and maintain test documentation, test strategy, review as required

 

4. Continual improvement

  • Gains exposure to and learns new languages, frameworks and tools
  • Evaluates and learns new technologies that provide business value
  • Improves current practices and tools
  • Adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to software development processes and practices
  • Participates in audits, governance and support activities

 

5. Customer focus

  • Takes accountability for own and towards team deliverables
  • Trains and collaborates with other developers in how to write effective code and solve problems
  • Partners with product teams and/or architects to develop technical requirements and engineering/non-functional specifications
  • Resolve client issues as they arise

 

6. Technical leadership and mentorship

  • Provides training to new or less senior professionals or cross discipline practitioners on processes, tools and approaches
  • Shares knowledge and experience with members of the team to identify and share opportunities to improve the work, identify better ways of doing things

 

What you will bring

  • Rapidly acquires new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose and values
  • Adaptable to changing assignments and product outcomes Process and prioritization
  • Directs work of self through goal setting, time management, and planning
  • Meets deadlines for work through use of time management
  • Identifies prioritization conflicts and works with PM’s, Program Managers, Senior Software Developers and leaders to resolve
  • Leverages practices to manage and simplify work, and use resources effectively Attention to Detail
  • Ensures accuracy and completeness of work to maximize quality, build credibility, and avoid re-work
  • Decision-making: understands the costs and benefits of actions, and makes recommendations towards the most appropriate one, uses collaboration and judgement to form conclusions
  • Facilitates cooperation among peers and within the team, and builds relationships with colleagues quickly and confidently
  • Builds effective relationships with colleagues and external stakeholders quickly and confidently, to positively influence outcomes
  • Explains technical issues to diverse audiences
  • Leverages feedback to improve
  • Seeks to understand business needs, and delivers high quality service to the business while understanding the organization’s vision, purpose and values
  • Is passionate about technology, the user experience, demonstrates inner self starter, and is accepting of and open to learning new ideas outside scope or knowledge

Software Developer

Canada Life
Winnipeg
  IT & Telecoms Full-time
  51,400  -  95,200
We are looking for a Software Developer for the Individual Customer (IWIS) API Team within the Technology Enablement Platforms area.   Any specific tools/skillset:  API, microservi...
Learn More
Feb 8th, 2024 at 09:00

Bilingual Financial Services Representative Full-time Job

Canada Life

Financial Services   Halifax
Job Details

We are looking for a Financial Services Representative 

 

The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advice and product solutions to improve the financial, physical, and mental well-being of Canadians. They support special client-facing initiatives and are responsible to develop new clients and preserve and grow assets and insurance managed by the centre by providing superior client service and handling inquiries and adhering to compliance standards.

 

What you will do 

  • Proactively contact clients and answer inbound inquiries.
  • Provide advice and account / policy maintenance services using appropriate planning processes.
  • Maintain a compliant practice.
  • Improve client engagement in pursuit of the centres overall business development objectives.
  • Promote client portals & e-delivery options for statements, confirmations & marketing communications.
  • Provide input to inform continuous refinement of the business model.
  • Keep marketing and business development plans current and up to date.
  • Gather and analyze customer insights, make adjustments to program objectives and delivery as required according to new unmet customer needs.
  • Educate customers about products, solutions and services Canada Life / Quadrus provides.

 

What you will bring 

  • Experience in the financial insurance industry, Canadian banking, insurance, and / or financial advice channels with a specific emphasis on investment fund products and services.
  • Valid life insurance license (LLQP) required; valid mutual fund registration (IFIC) an asset.
  • Acquisition of strong knowledge of savings, investment and insurance products / services and financial planning concepts and an understanding of the regulatory climate.
  • Post-secondary degree or equivalent work experience.
  • Customer service focus.
  • Strong financial planning skills.
  • Excellent verbal and written communication skills.
  • Well-developed presentation skills.
  • Excellent organizational and time management skills.
  • Quick thinking and innovative.
  • Working towards or completion of relevant certificate, diploma or designation programs such as Certified Financial Planner (CFP®), Chartered Investment Manager (CIM®) designations. Canadian Securities Course (CSC) / Canadian Investments Funds Course (CIFC).
  • Sound working knowledge of MS Office products, Investment Centre, Salesforce.

Bilingual Financial Services Representative

Canada Life
Halifax
  Financial Services Full-time
We are looking for a Financial Services Representative    The Financial Services Representative uses expertise to identify and meet the needs of clients, offering right-sized advic...
Learn More
Feb 8th, 2024 at 08:53