As the Operations Supervisor, you are responsible for supervising the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.  
• Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.  
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance. 
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation. 
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented. 
• Hold effective, weekly tailgate meetings and ensure safety issues are addressed. 
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives. 
• Ensure the schedule for the terminal is followed.   
• Work with the Terminal Manager to track monthly performance stats for the dock. 
• Supervises a group of Drivers and Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands. 
• Other duties as required 

Your Skills and Experience: 

• Post-secondary education, preferably in operations, logistics, or business 
• An equivalent combination of education and experience may be considered 
• Minimum of five years’ experience in the transportation industry 
• Previous leadership experience and/or experience in the transportation industry are strong assets 
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training 
• Advanced communication skills, particularly verbal 
• Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners.  Experience using AS400, a strong asset 
• Strong interpersonal skills including customer focus 
• Results driven 
• Appropriate sense of urgency 
• Strong sense of safety; training and experience in similar safety sense environments a strong asset 
• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc. a strong asset 
• English, other languages an asset. 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The International Pricing Analyst is the key liaison between Day & Ross Trade Networks and our partner carriers to build superior solutions for our customers.  Responsible for providing the correct balance of pricing and service to win with customers.  This position is all about driving results by taking initiative, working closely with sales, customers, and carrier vendors where you will use your superior customer service skills and strong negotiation skills to provide the right pricing and service to win business and enabling our continuous growth.   You will work collaboratively with other team members and through effectively providing guidance, coaching, and mentoring to the team, achieving a positive impact to our customer and corporate expectations.

How You’ll Help

• Monthly Rate updates and distribution
• Monthly designated carrier assignment and distribution
• Monthly pricing updates for all carriers, including all programs specific to those carriers.
• New Pricing Requests and cost negotiations
• Manage all invoice discrepancies.
• Building pricing, understanding costs, and controlling margins 

Your Skills & Experience: 

• Post-secondary degree in business or related field, university preferred.
• Minimum 3 years’ experience in rating and/billing in the transportation industry.
• A suitable combination of education and experience may be considered.
• International pricing experience, an asset.
• Excellent computer skills: including advanced Excel and the ability to learn new programs and platforms.
• Ability to work with and apply mathematical concepts to practical situations and scenarios
• Advanced communication skills including the ability to relay information (verbal and written) between several parties, across departments, functions, divisions; the ability to prepare detailed and accurate presentations both numerical and text driven. 
• Troubleshooting and problem-solving skills; the ability to deal with variables and limited standardization and make solid decisions and recommendations
• Strong organizational and time management skills, including the ability to work under pressure and prioritize appropriately in a fast-paced setting.
• Ability to multitask in a deadline driven environment; appropriate sense of urgency and agility to handle changing priorities.
• Sound judgement and business acumen in developing and successfully implementing strategies to achieve profitability objectives.
• Results focused; able to hold others accountable.
• Strong team and customer service skills

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Payroll Process Lead will be responsible for processing salaried payroll and act as a back up for hourly payroll. This role will also support the payroll team to improve processes, auditing of data, system testing and enhancement execution. 

How You’ll Help

• Leads payroll team to review payroll process and procedures, to identify better processes and to implement the changes.
• Leads the biweekly processing of salaried payroll
• Provides guidance and training to Payroll Team on payroll processes and tools.
• Participates in the hiring, development, performance management of staff and provides support, mentoring and leadership on an ongoing basis to ensure that the department achieves high performance standards and builds employee confidence.
• Assumes responsibility for all job duties identified in the job description for the manager of payroll in their absence.
• Establishes and develops relationships with key internal and external stakeholders including HR, IT, Finance, Union groups and government agencies.
• Oversees payroll system issues and collaborates with IT to make improvements and upgrades. Leads special projects as they relate to Payroll.
• Investigates software issues and reports to IT if unable to solve.
• Responsible for the preparation of year-end documentation, such as T-4s
• Other payroll related duties as required. 

Your Skills & Experience: 

• Post secondary education, preferably in payroll administration, business or office administration. 
• A suitable combination of education and experience may also be considered.
• Certification with National Payroll Institute an asset.
• Minimum of 5 years’ experience processing payroll and related reporting and administration.
• Previous experience in the transportation industry an asset.
• Strong inclination towards working with numbers and data.
• Ability to work well in a cyclical, deadline driven environment.
• Strong computer skills, including accurate data entry and knowledge of MS Outlook, Excel and Word, as well as the logic of payroll-related software.
• Strong communication skills, both verbal and written.
• Strong interpersonal and customer relationship skills.
• Results focused.
• Good problem solving and continuous improvement thinking skill.
• Experience with Oracle HCM an asset

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trailers in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship (see below)
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Pre-apprentice Trailer Technicians provide support to journeypersons and to apprentices under the leadership of a journeyperson in all aspects of the maintenance and repair of trailers, including but not limited to brakes, suspension systems, surelok, tires (including psi), trailer axles, lighting systems, rear walls and doors, frame and support, chassis, lighting, wiring, hydraulics, heating & refrigeration systems.
• Apprentice Trailer Technicians, under the leadership of a journeyperson, are involved in all aspects of the repair and maintenance of trailers (see above) and may provide general direction and guidance to Pre-Apprentice Technicians. Apprentice Technicians are expected to work more independently and exercise greater judgment through the various stages of the apprenticeship, obtaining final verification of work from a Journeyperson Technician.
• Journeyperson Technicians independently repair and maintain trailers (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians. 
• Maintenance and repair of trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Documentation of all findings and work done.
• Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
• Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Post secondary training in trailer repair and/or completion of trailer technician certificate course
• Preference given to applicants with Red Seal journeyperson certification
• Additional training in tire repairs and/or refrigeration will be considered an asset 
• CVIP, an asset
• Candidates enrolled in trailer repair apprenticeship may also be considered.
• Valid Class 1 license also considered an asset
• Previous work experience in an industrial environment, preferably in the transportation industry
• Previous experience and qualification to perform Safety inspections are considered an asset in this position, 
• Ability to obtain CVIP
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
• Ability to work in tight spaces
• Strong knowledge of transportation industry rules and regulations regarding transport trailers and components
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc. 
• Troubleshooting and problem-solving abilities
• Strong attention to detail
• Ability to work both independently and as a team member
• Good communication skills –verbal and written

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.