Customs Associate I-3 Full-time Job

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions

• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.
• Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).
• Researches CBSA tracers and responds with clearance information.
• Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).
• Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.
• Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process.
• Performs other duties as assigned.

 

Minimum Education

• High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

Minimum Experience

• No experience required, administrative experience in cross-border transportation and/or customs preferred

Knowledge Skills and Abilities

• Proficiency in Microsoft Word & Excel and Internet Explorer
• Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
• Excellent organizational skills and strong attention to detail
• Good customer service skills Job Conditions

 

Additional Details:Schedule: Monday - Friday 8:30AM - 1:30PM; 6 months Fixed Term Contract

 

• Location: 45 Di Poce Way, WOODBRIDGE, ON L4H 4J4, Canada

Most people know FedEx Canada as a reliable shipper, committed to getting your package - large or small - to its destination on time. But FedEx Canada is also a technological innovator, a supporter of community and global charities, a dedicated employer and much more. We connect 90% of the world's GDP with door-to-door, customs-cleared service, all backed by our money-back guarantee.*