All jobs within 50 km around New Westminster in Marketing & Communication

We’re looking for a full-time news producer with a can-do attitude! Someone can put a news show to air, who loves to chase news, and thrives under pressure and deadlines. A strong communicator and storyteller who embraces innovation and new technology.  Various producing responsibilities will form a regular part of the work, including lining-up newscasts, vetting news content, coordinating with CityNews teams across the country, and overseeing our 24/7 livestream channel. The position will require weekend and evening shifts.  

What you will do...

• You will have the opportunity to develop and grow in several different roles in our newsroom
• Find, chase, research news content for multiple markets
• Write content and vet stories
• Line up news shows and take them to air
• Assign news stories when needed
• Collaborate with supervising producers for show needs/requirements
• Locate visuals/materials needed to tell story
• Support and communicate with field teams (VJs, ENG)
• Contribute to /help generate story ideas and pitches
• Complete, vet all production elements needed for air (fonts, graphics, outcues etc.)

What you will bring...

• An insatiable curiosity. We want producers who are always asking why and pushing our stories into territories that our competition is not exploring, while also offering context that our audience is seeking.
• Flexibility to work evenings, weekends and holidays, as required
• Patience and a willingness to explore new ways of producing news
• A passion for local live and breaking news, strong editorial judgement, and an interest in growing professionally in a fast-paced, fun newsroom

Here’s what you can expect in return:

• A competitive salary and benefits which include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks, including 50% off Rogers services and Blue Jays tickets. 
• Leadership which supports your development and long-term career at Rogers. 
• A team that trusts and wants to win together. 
• Smart and accomplished colleagues who are focused on both the “what” and the “how.” 

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Work Location: 180 West 2nd Avenue (810), Vancouver, BC
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & News

Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their technical needs. You will be working in a fast-paced environment answering calls and chats.

WHAT WILL YOU DO?

• Monitor and categorize incoming calls and chats analyzing frequently-asked questions and defining procedures.
• Tech Support Services analysts are the first point of contact for internal employees supporting their technical needs
• Resolve Level 1 technical issues
• Escalate Level 2 support teams.
• Evaluate the efficiency of new tools and utilities, used for service desk services.
• Participate in the analysis of client-identified issues or problems which may require changes to procedures, standards or systems.
• Ensure employees receive excellent support during their engagement.
• Troubleshoot basic troubleshooting issues for Computer hardware, software, mobile devices, printers, telephony and remote access.
• Support employees by Chat and Calls.

What do you need to succeed?

Must have

• Excellent communication skills in both English and French
• Previous Customer Service Experience
• Strong analytical and technical disposition
• Client first mindset
• Good understanding on Computer Operating systems and Microsoft Office applications

Nice to have

• Previous Service Desk Experience
• Microsoft certifications
• Knowledge of ServiceNow, Software Center
• VPN and RSA experience/knowledge

Hours of Work:

• Our desk is open 365 days a year, 24 hours a day. Including Statutory Holidays.
• Must be able to work 20 hrs a week. Days, Nights and Weekends.
• Initial training will be carried out over a two-week period during which you will need to be available during the day Mon – Fri.
• This is a Work From Home position.
• Require a quiet and secure space within your home to perform your role
• Strong Internet/Wifi connection required

Job Skills

Help Desk Services, Help Desk Support, Installation Support, IT Help Desk, Technical Troubleshooting, Ticketing Tool, Time Management

Overview

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Manager, Terminal Attendants are responsible for:   

• Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel. 

• Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic. 

• Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors. 

• Responding to passenger queries; providing route and schedule information; and assisting passengers with problems. 

• Working on ramps and docks; assisting with vessel docking, handling moo 

• .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces. 

• Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.  

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required. 

You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.  

Preference may be shown to applicants who hold an Occupational First Aid Level 3. 

Here is a great video that gives you some insight into the role. Have a watch and see if this is the right position for you: https://youtu.be/uUAkQ4nXDMQ.

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Manager, Terminal Attendants are responsible for:   

• Directing traffic during loading/unloading procedures, pre-inspecting vehicles to ensure they comply with size restrictions and dangerous cargo regulations; redirecting vehicles to the correct holding lane; and identifying vehicles that may represent a safety hazard on the vessel. 

• Communicating in person, by phone and by handheld radio with the Tower, Ships Officer, and Terminal Supervisor to ensure the safe and efficient loading and discharge of vessel traffic. 

• Maintaining the Terminal buildings and the Terminal grounds including emptying trash containers, sweeping the compound; washing down building exteriors and interior and exterior windows; cleaning the washrooms; and dusting and vacuuming building interiors. 

• Responding to passenger queries; providing route and schedule information; and assisting passengers with problems. 

• Working on ramps and docks; assisting with vessel docking, handling moo 

• .ring lines; giving the all clear for vessel departure as required; assisting the vessel in ship-to-shore power hook up; checking for and advising the vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles, and weight restrictions; and working with the loading officer and vessel crew for the safe transit of vehicles between shore to vessel. Additionally, operating a variety of company vehicles, including large trucks, in restricted spaces. 

• Performing additional duties including stocking the Coffee Shop and general Terminal stores; handling baggage and lost and found items; conducting security rounds; driving the forklift; participating in fire drills and responding to emergency situations; moving furniture; shoveling and salting snow and ice; handling ships lines; and operating rescue boats, garbage compactors, and terminal vehicles.  

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions. Please note that terminal operations run 24 hours a day, and applicants will be required to work graveyard shifts as operationally required. 

You have one (1) year of customer service experience and possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report.  

Preference may be shown to applicants who hold an Occupational First Aid Level 3. 

We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for:   

Foot Passenger Ticket Agent duties:  

• Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes. 

• Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers. 

• Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies. 

• Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents. 

Vehicle Ticket Agent duties: 

• Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth. 

• Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion. 

• Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers. 

• Preparing pre-deposits of cash between sailings and final bank deposit at end of shift. 

• Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information. 

What you bring to the team 

You are a positive, customer focused individual who thrives in a fast-paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions.  

You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS system.  

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualification such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates need an experience of 2-3 years
Area of Specialization: Audio/audio-visual, Interactive/new media
Own Tools/Equipment: Cellular phone, Computer

Physical Requirements:

• The candidate should be able to pay attention to detail and work with tight deadlines
• The candidate should be able to work under pressure

Other Requirements:

• The candidate should be able to work with being focused on the client and have an excellent written communication skills
• The candidate should be able to work with an initiative and work in an organized way

Responsibilities:

• The candidate should be able to act as spokesperson for an organization also be able to assist in the preparation of brochures, reports, newsletters and other material
• The candidate should be able to develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes also develop, implement and evaluate communication strategies and programs
• The candidate should be able to gather, research and prepare communications material also prepare and/or deliver educational, publicity and information programs, materials and sessions

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email:
[email protected]