All jobs within 100 km around Whistler in Human Resources

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as college/CEGEP
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 1501 Hartley Avenue,Coquitlam, BC V3K 6Z7

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to identify current and prospective staffing requirements
• The candidates should be able to collect and screen applicants
• The candidates should be able to advise job applicants on employment requirements and terms and conditions of employment
• The candidates should be able to contact potential applicants to arrange interviews
• The candidates should be able to notify applicants of results of selection process and prepare job offers
• The candidates should be able to advise managers and employees on staffing policies and procedures
• The candidates should be able to determine eligibility to entitlements and arrange staff training

Benefits:

• The candidates will get vision care benefits, health care plan, and dental plan

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
employment.corporatecouriers@gmail.com

Main Purpose and Function

The Citylearn Learning Specialist enables and supports the learning and development of employees at the City of Vancouver.  The position reinforces the important aspects of attraction, engagement and retention within the employee life cycle.  With oversight for the CityLearn Centre’s operation, the position explores, recommends, implements and administers learning opportunities in alignment with the City’s corporate values, policies and competencies.

Specific Duties and Responsibilities

• Oversees the operationalization of the learning and development curriculum for the City of Vancouver and assists with oversight of the CityLearn Centre, including developing and scheduling the yearly CityLearn training calendar
• Initiates, develops and implements developmental strategies relevant to corporate objectives
• Designs, develops and facilitates a wide variety of workshops including but not limited to New Employee Orientation, Supervisory Skills, Building Resilience, and Insights Discovery as well as the Lunch with Leaders series
• Works closely with the City’s departments on the creation of computer-based training works with organization on development of prioritized training, also provides guidance on best practices, reviews for quality control, manages access to online training tools, and ensures that training is uploaded to SuccessFactors (SF) Learning Management System (LMS)
• Provides subject matter expertise, guidance and support to HR functional groups and departments across the City with regards to learning and development
• Analyzes staff and organizational issues and requests and plans appropriate interventions
• Provides training and direction for and coaches CityLearn’s Training Coordinator
• Partners with the City’s Organization Development (OD) Team to inform and align leadership development offerings available through both CityLearn and the OD Team, in alignment with the City’s Leadership Competency Framework 
• Upholds the City’s commitment to a fair, psychologically safe and inclusive workplace, by seeing that an Equity, Diversity, and Inclusion lens is incorporated into all CityLearn offerings
• Considers and integrates applicable solutions to facilitate the accessibility of City learning and development offerings for all employees
• Works closely with the Corporate Communications team to provide marketing materials for the promotion of learning and development opportunities for best return on training budget investment
• Works closely with the LMS Administrator regarding systems support for all CityLearn courses; maintains learning and development content on the City’s intranet and within the City’s learning management system
• Leads procurement processes to engage 3rd party providers and works closely with the providers to develop new courses and learning and development resources
• Builds strong working relationships and networks with external learning and development providers and fosters relationships and maintains networks with other organizations to leverage best practices
• Actively monitors and reviews courses for participant feedback; regularly shares this feedback with instructors to inform adjustments and revisions to course content and/or delivery as required
• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Bachelor’s Degree in Adult Education or completion of a recognized HR Management Certificate program, with a minimum of 5 years’ experience in the learning and development realm, preferably within municipal government or other complex organizations. Or an equivalent combination of education and relevant work experience.

Considered an asset:

• Experience as an Insights-accredited facilitator

Knowledge, Skills and Abilities:

• Considerable knowledge of creating, developing, and implementing computer-based training
• Considerable knowledge of developing and delivering classroom and virtual training
• Working knowledge of adult education principles.
• Strong training and facilitation skills
• Ability to engage, motivate and build trust amongst diverse audiences and in different work environments
• Ability to establish and maintain positive relationships with internal and external partners/clients
• Independent and self-motivated, detail oriented with the ability to function effectively within a team environment as well as independently and collaboratively within a rapidly changing public sector organization
• Ability to research, analyze, provide recommendations, solve problems based on the analysis of facts
• Ability to be sensitive and responsive to individual, group and organizational needs and issues
• Strong verbal and written communication skills including effective analytical, writing and public speaking skills
• Awareness/understanding of working with a training budget
• Ability to act with diplomacy and tact
• Skills and ability working with MS Office and learning management systems.
• Comfortable learning and working with recent technologies
• Working knowledge of municipal government an asset

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: May, 2025 

Salary Information: Pay Grade RNG-080: $97,032 to $121,294 per year

Application Close: April 16, 2025

What is the Opportunity?

RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.

What will you do?

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.

• Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.

• Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.

• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business

• Learn new applications along with their business relevance, strategy and benefits.

• Provide support for any future technology changes or releases as they occur.

• Deliver presentations to provide timely updates and support branch initiatives.

• Participate in various ‘special team’ initiatives or projects as they occur.

What do you need to succeed?

Must Have

• In-depth knowledge and understanding of the wealth management industry.

• In-branch Retail Brokerage experience with a strong understanding of business applications, processes, and tasks.

• Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.

• Above average inter-personal skills, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.

• Able to work from your home office, which is compliant with home office standards; and, able to travel locally and across Canada when required.

Nice to Have

• French language skills (speaking, reading and writing)

• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.

• Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.

• Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which include competitive compensation and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

The expected salary range for the above position is $50,000- $85,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high-performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Multi-Level Communication, Professional Presentation, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

VANCOUVER

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-12-23

2025-03-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  These partners include facilities and workplace experience teams, client employees, BGIS facilities and project teams, food service operators and fitness center operators.  In this role, there is a unique opportunity to influence how employees work and directly impact their workday.  You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, space occupancy and mail/package deliveries.  In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees.  This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

• Support a core set of office services consistent throughout designated high occupancy buildings.
• Liaise with BMO as required
• Support LOB's in redirecting or escalating issues to appropriate teams. 
• Collaborate on areas of opportunity for workplace efficiency and effectiveness.
• Coordinate with Mail / Courier support as required; receive packages and courier distribution
• Support Reception services (where applicable) for general building and shared conferencing floors
• Support LOB's with activities related to visitors and new hires, including how to effectively utilize services and amenities
• Observe, support and re-direct occupants, visitors and vendors where appropriate (Iron Mountain, day porter, FM services)
• Coordinate and validate Temporary Cards.  WA may coordinate requests and roster distribution between LOB, Security and/or Landlords.  Security/Badge Access for full-time and contract employees is the responsibility of the LOB's, including Onboarding/Offboarding requests and validating rosters.   
• Support maintenance of the reservation system in collaboration with LOB and BMO
• Support LOB's with updating distribution, phone directories, floor plan information, wayfinding, regulatory posters and other general office information and communications.
• Organize and order supplies in shared spaces, conference rooms, enclaves, connection café’s, business centers and any open spaces not business specific.  May include office supplies, kitchen supplies, cleaning kits, first aid kits (consumables), LOB retains responsibility for specific supplies not available for general use.
• Coffee Services; maintain supply in conjunction with coffee services vendor (where applicable)
• Manage office sundry equipment as required and/or available, including key maintenance, name plate printing
• Coordinate equipment maintenance in shared spaces, conference rooms, enclaves, connection café’s, business centers, quiet/wellness rooms and any shared spaces that are not business specific.  Ensure they are appropriately set up and supplied. Perform rounds daily and escalate any functionality issues to appropriate partners.  Personal equipment repair or servicing (laptop, desktop computer, mobile phone, dedicated printer) is the responsibility of the individual employee. 
• Support technology in shared spaces and redirect employees for support where required.

KNOWLEDGE & SKILLS

• University degree with 1-3 years’ of job-related experience.
• Service oriented, able to be customer-facing and can-do attitude.
• Able to exercise sound judgement, make decisions, provide direction.
• Comfortable dealing with issues and people.  Strong communication skills.
• Strong computer skills, including MS suite of software.
• Self-starter, able to work independently as well as in a team.
• Pro-active, approachable, and solution-based.
• Ability to multi-task.
• Accuracy.
• Ability to work under pressure.
• Strong organization skills.

This is a regular, full-time position with a base salary range of $43,931 - $54,914 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Overview

Job Summary: As a member of the Vancouver Public Library’s Human Resources Department, the Human Resources Consultant is the primary point of contact for operational partners within their assigned portfolio and consults on a wide variety of issues including employee and labour relations, performance management, recruitment and selection, disability management, classification and compensation, HR metrics/reporting, and organizational development. The Consultant leads or assists in the development and execution of HR projects providing project coordination and HR expertise related to the project.

Job Requirements:

Education/Qualifications:

• A university degree in Human Resources or related field.  Professional Human Resources designation (CPHR) preferred
• Minimum of 3 years of progressive related human resources experience in a large organization, preferably within the public sector and union environment.
• Considerable experience working within the labour relations field.
• Full cycle recruitment experience, experience with high volume recruitment is preferred.
• Experience supporting training and development programming.
• Experience in a municipal or library environment and familiarity with local government regulatory requirements would be an asset.

Knowledge, Skills & Abilities:

• Excellent knowledge of Human Resources practices, including labour relations.
• Thorough knowledge of recruitment best practices.
• Current knowledge of library service, administration and management would be an asset.
• Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
• Demonstrated ability to manage the delivery of human resources services and to effectively manage multiple projects and priorities at the same time.
• Ability to be innovative and flexible in a rapidly changing library environment, and to lead organizational change, development of staff and teamwork
• Demonstrated level of professionalism and confidentiality with strong ethics.
• Excellent communication (oral and written) and interpersonal skills.
• Excellent problem-solving ability supplemented by strong analytical and organizational skills
• Good working knowledge of database programs and proficient with programs including Microsoft Office and advanced complex human resources systems.

Affiliation: Exempt
Employment Type: Regular Full-Time
Salary: $84,849 to $105,602 annually
Work Schedule: 

Monday to Friday 8:30am – 5:00pm

Note: Work schedules may change with reasonable notice

Closing date: Thursday, November 21st at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Main Purpose and Function

The primary purpose of this position is to investigate IT and business requirements; design, develop, document and support solutions; and apply knowledge of the best-of-breed processes and procedures in SAP business applications to recommend changes to business processes.  This position is to be a leader of SAP development projects through the preliminary investigation, analysis of requirements, business case and feasibility analysis, design, implementation, quality control, documentation, and post-implementation review phases.  This position provides ongoing application support and responsibilities include performing changes to SAP HR modules, payroll and time evaluation configuration, schemas and programs.  This position has access to confidential information and makes recommendations for changes in methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels.

Specific Duties and Responsibilities

• Prepares documentation including project charters, system requirements definition, business cases, system reviews, training materials, system configuration documentation, etc.
• Designs, develops, modifies and maintains SAP Payroll/time configuration and schemas to meet business and operational requirements.
• Designs and maintains other SAP HR modules (eg. Benefits, Personnel Administration).
• Consults with customers to understand their requirements.
• Develops systems alternatives including work procedure changes, and recommends the most suitable alternative to assist customers in meeting their operational requirements
• Develops technical specifications including diagrams and charts to provide the blueprints for SAP developers to write or code programs.
• Develops detailed project plans to track progress.
• Manages projects through all phases from planning through to maintenance and support.
• Recommends changes in methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels.
• Researches, evaluates and recommends new tools and methodologies for development of business applications.
• Reviews or develops test scripts and scenarios to ensure adequate testing of system configuration and integration.
• Performs testing of problem fixes (SAP fixes/notes), configuration changes, enhancements and new functionality in order to ensure system integrity and proper integration across SAP applications.
• Remains current with developments in SAP applications and related technologies, including releases and enhancements/new functionality.
• Identifies opportunities to improve operational effectiveness through the use of technology and makes recommendations where appropriate (make changes to use of system, business process and/or add additional functionality).
• Delivers presentations to customers (users, departments) and technical staff on SAP related solutions and specific technologies.
• Provides problem resolution for calls referred by Help Desk.
• Investigates and follows up on SAP system errors/problems, and liaises with SAP, IT staff and others as required to resolve these issues.
• Develops and maintains SAP system configuration documentation.
• Provides technical assistance with SAP upgrades and the implementation of other modules, including integration to other applications.
• Provides support to corporate and departmental reporting.  Assists in the use of existing reports and develops/documents additional reports as required.
• Designs and delivers reports and analytics.
• Monitors applications performance, trouble shoots problems with technical specialists.

• Participates in training of customers and provides on-going training support and guidance.
• Participates in the development of new standards, and leads technical committees.
• Has access to highly sensitive and business critical data from all City departments (e.g. employee and payroll records)
• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Related Post-secondary degree, with preference for graduate degree in Computer Science or Business Administration or an equivalent combination of education and experience.
• SAP Certification (or an equivalent combination of training and experience).
• Minimum 3 years experience implementing and supporting SAP Canadian payroll, SAP Benefits, SAP CATS, SAP Time Evaluation and ESS/MSS.
• Minimum 3 years experience creating and modifying complex rules and schemas for time evaluation and payroll.

Knowledge, Skills and Abilities:

• Knowledge of payroll and time entry processes will be considered an asset.
• Knowledge/experience configuring and supporting ESS/MSS portal.
• Knowledge/experience configuring and supporting HR Fiori applications is desirable.
• Experience with SAP reporting tools such as BW/BI and Business Objects tools such as Analysis for Office, Lumira, Design Studio or Web Intelligence.
• Experience creating and managing projects plans for small or medium size projects ensuring user requirements are met and projects are completed on time.
• Experience developing, coordinating, and delivering training courses and materials to identified training populations.
• Good understanding of SAP platform integration.
• Knowledge of current trends in SAP related products and solutions (eg. Fiori, S/4HANA, Business Intelligence).
• SAP programming background is a strong asset.
• Demonstrated operational and project management skills: results focused, team oriented.
• Strong analytical and problem solving skills.
• Broad knowledge across multiple aspects of the business (i.e., organizational structure, key players, current business processes and supporting systems and services, etc.)
• Extensive knowledge of municipal business processes would be an asset.
• Experience with SAP SuccessFactors is desirable.
• Thorough working knowledge of office productivity tools (e.g. Windows, MS Office, MS Project, Visio, etc.)
• Experience with Agile development and the use of tools such as VSTS would be an asset.
• Combination of strong technical and business skills is required.
• Demonstrated ability to work both independently and as a member of a team.
• Excellent oral, written and presentation skills with ability to communicate to all levels of the organization.
• Ability to establish and maintain effective working relationships both internally and externally with technical and non-technical staff.
• Ability to handle business critical and sensitive information.
• Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner.
• Continuous improvement and continuous learning mindset.

Record Checks:

• An Enhanced Reliability Check is a requirement of the position.  A clearance requires the absence of any criminal charges or convictions related to this position

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: December, 2024 

Number of Positions: 2

Salary Information: Pay Grade RNG-080: $92864 to $116070 per year

Application Close: October 31, 2024

As a recruiter at Vancity, you will be supporting the recruitment of our community branches and head-office roles.

A typical day would involve:

• Providing full-cycle recruitment services to assigned client groups
• Partnering with hiring managers to understand their line of business and staffing requirements
• Providing best advice to managers, enabling the attraction and selection of talent aligned with Vancity's vision in order to meet business needs
• Maintaining your social media presence and attend related industry events for purposes of increasing employment brand awareness and candidate sourcing
• Acting as point-of-contact for external agency / recruitment partners, developing and managing these relationships
• Collaborating with different HR teams and/or lines of business on cross-functional projects (e.g. process improvement)
• Developing your understanding of the best talent (both passive and active) within and outside the organization
• Proactively pipe-lining candidates for roles which are relevant based on discussions with your client group leaders
• Educating managers and candidates on the use of the applicant tracking system and other related systems
• Continuously looking to mitigate bias in recruitment operations in accordance to Vancity's commitment to Diversity & Inclusion

You have:

• Current knowledge of theory and best practice in Talent Acquisition
• Experience handling a recruitment role within a corporate environment (minimally 3 years)
• Exceptional time management, problem-solving and oral and written communication skills
• Demonstrated experience applying DEIR principles into recruitment practice
• Demonstrated experience / capability working with multiple leaders (of varying levels, from associate managers to Senior VP's) in developing and managing recruitment strategies and searches
• The above points acquired through a combination of various work experience and related education--minimally in possession of a Bachelor's Degree within a relevant discipline.

Bonus Points:

• Relevant Certifications, Licenses and Memberships related to Recruitment / Human Resources

You are:

• A relationship builder – you are able to adapt your interpersonal skills to various target audiences and are proactive in starting & developing key relationships in all relevant sectors
• A subject-matter expert – you possess significant knowledge in your functional area and ensure to keep updated with the most relevant developments in your space
• A solid researcher – you are resourceful and utilize the tools at your disposal to discover solutions, practices and knowledge that will assist you and your recruitment efforts
• A Project Manager – you can shift from big-picture to detail effortlessly and use your planning & organizational skills to achieve multiple objectives in a logical sequence.
• An Excellent Communicator – you use your written, spoken & interpersonal skills to communicate potentially complex material effectively to your target audiences.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $64,500 to $96,500 and a candidate’s offer is likely to be up to the mid-point of the role ($80,500). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Regular Full-Time 

Position Start Date: November 2024 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: September 20, 2024

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: September 2024 

Position End Date: February 2026 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: August 9, 2024