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Staff Accommodation Coordinator

Working alongside both the Staff Accommodation and Talent & Culture team, you will contribute to a proactive, comfortable and positive living experience for our tenants by assisting the Staff Accommodation Manager in all areas pertaining to colleague housing.

What is in it for you: 

• Subsidized staff accommodation assistance provided for full time status employees
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Jasper (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Chateau Whistler Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Whistler and over 5,000 properties with Accor

What you will be doing:  

• Providing welcoming service to all colleagues arriving to the colleague housing office, offering counsel and support when necessary
• Elevate and advance department processes and SOPs
• Coordinate the day to day Glacier Residence and open-market housing portfolio inventory
• Assistance of biweekly rental revenue postings
• Responsible for departmental administration, including biweekly payroll processes
• Coordinate email communication of incoming and outgoing colleagues within colleague housing
• Participate with data entry and follow through of purchasing utilizing the purchase order system
• Promote in-house colleague housing bylaws
• Assist with the coordination of capital projects, upgrades, and renovations 
• On-call respondent to afterhours emergencies
• Expedition of maintenance work order requests
• Manage all unit inventory including furniture, supplies, etc.
• Coordinate the colleague housing quarterly inspections
• Assist in the solicitation of additional open-market housing within the Sea to Sky corridor
• Ensuring the safety of all tenants through a thorough knowledge of fire and emergency procedures

Qualifications

Your experience and skills include:

• Hotel operation experience an asset
• Property Manager experience an asset
• Class 5 Drivers License with a clean drivers abstract
• Computer experience in Microsoft Office (Word, Excel, PowerPoint, Publisher)  and Moneris/POS Systems
• Outgoing and proven self-starter and able to work unsupervised
• Strong administrative skills
• Excellent organizational and interpersonal skills
• Strong written and oral communication skills
• Ability to support a collaborative environment

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Summary of Position:

This person is responsible for the efficient management and productivity of the COWS store. This person is also accountable for the overall operation of the store as well as the motivating and maintaining of staff relations.

Duties Include (but are not limited to):

• Demonstrating COWS World Class Service
• Greeting and serving customers
• Being competent in all aspects of work done by sales people, scoopers, supervisors and assistant managers
• Completing payroll summaries
• Being aware and having a working understanding of company policies
• Being involved in the hiring process
• Carrying out employee and store evaluations
• Motivating employees
• Holding regular staff meetings
• Addressing employee and customer concerns
• Planning and conducting training sessions with assistant managers and supervisors
• Being responsible for ensuring the preparation and submission of financial reports on a timely basis
• Scheduling
• Ensuring bank deposits are completed and confirmed with a receipt from the bank

Qualifications:

• Is energized by customer interaction
• Has strong written and verbal communication skills
• Has the ability to build a positive relationship with customers and staff
• Has a competitive spirit and desire to sell
• Has efficient and creative problem solving skills
• Has proven leadership and organizational skills
• Has the ability to read and comprehend financial statements
• Has strong delegation skills
• Has a sense of humor and upbeat personality
• Has a basic knowledge of computer programs (Microsoft Word, Excel, Outlook)
• Previous sales or management experience an asset
• Has a team oriented personality
• Has a proven ability to work under pressure

Physical Requirements:

• Repetitive tasks, especially in the wrists
• Bending, lifting up to 30 lbs.
• Standing for the duration of the shift

Other Requirements:

• Reliable transportation
• Availability from mid-May to October (Seasonal) or Year Round, depending on location

Summary of Position:

This person is responsible for displaying assertive sales skills, and for the day to day operation of the COWS retail store. This person is accountable for providing COWS World Class Service to our customers, as well as being a strong team player relating to other COWS employees.

Duties Include (but are not limited to):

• Providing COWS World Class Service: “All COWS customers must receive above and beyond care and attention, better than would ever be received anywhere in the world, at all times!”
• Greeting and serving customers
• Having a keen awareness of product knowledge and determining customers’ needs
• Restocking merchandise
• Handling cash – making change
• Preparing store for opening
• Having a basic knowledge of in store merchandising
• Keeping the store tidy
• Responding to customer concerns

Qualifications:

• Is energized by customer interaction
• Has strong verbal communication skills
• Has the ability to build a relationship with the customers and staff
• Has a competitive spirit and a desire to sell
• Has efficient and creative problem solving skills
• Has a team oriented personality
• Has strong organizational skills
• Has a sense of humor
• Maintains a clean, tidy appearance

Physical Requirements:

• Standing for the duration of the shift
• Bending, lifting up to 30 lbs.

Other Requirements:

• Reliable transportation
• Availability from May / June to September

• Location: 1201 Commercial Way, SQUAMISH, BC V8B 0V1, Canada

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications:Part Time - Morning Shift

Additional Details:Pay rate: $21.58

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to dust furniture, clean, disinfect, and polish kitchen and bathroom fixtures and appliances, and pick up debris and empty trash containers
• The candidates should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items, and wash windows, walls, and ceilings
• The candidates should be able to address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]