All jobs within 50 km around Scarborough Village in Customer Service

Overview

This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations.

Responsibilities:

• Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers.
• Prepares customs entries and follows-up with the clearance process on all entries prepared.
• Communicates documentation discrepancies to client and supervisor.
• Coordinates freight delivery to designated locations.
• Resolves finance and accounting reconciliation exchange issues.
• Scans entries into the imaging system meeting allotted and sensitive time requirements.
• Prepares reports/presentations and analysis using various software packages and databases.
• Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• Establishes and maintains client relationships.
• Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.

Qualifications:

• High school diploma, GED, or International equivalent
• Minimum of 2 years' experience working for a Customs Broker
• Knowledge of customs operations, laws and regulations, and other government departments
• Proficiency in Microsoft Office
• Customers Broker License - Preferred
• Accurate and rapid data entry
• Excellent verbal and written communications skills

The Costco Customer Business Development Manager is a vital part of the Costco Customer Business Team. In this role, you will be responsible for developing and strengthening customer relationships, managing, and growing both MLF and Costco by bringing innovative ideas and expertise to the customer. 

This is an exciting entrepreneurial role where you will have the opportunity to work with one of the fastest growing retailers in the Canadian market.  Costco has a unique retail strategy, which provides the tremendous opportunity to work on customer specific initiatives and gain valuable experience working closely with both the customer and MLF’s cross functional teams to execute new and innovative opportunities.


Any MLF team member interested in being considered for this role are encouraged to apply online by September 5, 2024. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Understand Costco’s unique strategy and build strong relationships with Costco Buyers to exceed their expectations and create customer and member value
• Lead the complete sales process through new innovation launches, negotiation, forecasting, trade fund management, gap closing, and business reviews.
• Develop and execute plans to deliver annual volume and gross profit and targets
• Identify new items to sell to Costco based on consumer, market and customer insight
• Build item presentations that include pricing, retail slopes, product specifications, samples, consumer and market trends
• Work diligently with customer and cross functional teams to create and launch new items to grow our mutual businesses
• Some overnight travel is required between Mississauga, Vancouver and Ottawa

What You’ll Bring:

• 5-7 years of retail food industry or consumer packaged goods sales experience 
• University Degree – Business education preferred 
• Strong commercial sense and industry knowledge 
• Exceptional interpersonal, communication and presentation skills 
• Self-management and organizational skills 
• Creative thinking, analytical and problem-solving skills 
• Ability to work independently as well as part of a team 
• Ability to “think on one’s feet” and make decisions independently in a fast-paced environment 
• Focused on value-added selling 
• Leadership and emotional maturity 
• Valid driver’s license 
• Proficient computer skills 
• Category Management expertise 
• Strong Negotiation skills 

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Responsible for supporting Customer Sales teams by ensuring key sales information, insights and recommendations are available on a timely basis to enhance customer business development efforts.  Equally responsible for providing support and information to internal business functions consequently allowing Customer Sales teams effective external focus.             

Any MLF team member interested in being considered for this role are encouraged to apply online by August 12. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
• Attend key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
• Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
• Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, advertising promotions, new product launches, pricing, etc.
• Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
• In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
• Effectively communicate customer requirements across all internal functions
• Ensure systems / processes are effectively managed and improved
• Recognize and make recommendations on cost reduction opportunities
• Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
• Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
• Support internal business functions with information and insights
• Improve internal process to support effectiveness, efficiency and external focus
• Other duties as assigned

What You’ll Bring:

• Post-secondary education required - business focus preferred
• 2-3 years’ work experience in a sales or marketing function
• Previous Customer Business Development Representative experience considered an asset
• Experience working with LDIA and AC Nielsen considered an asset
• Strong computer skills (Microsoft Office)
• Strong analytical skills; ability to gain and communicate key insights
• Strong interpersonal skills
• Good verbal and written communication skills
• Ability to work under pressure in a fast paced, demanding work environment
• Highly organized, fact-based and detail oriented
• Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Responsibilities  

Closing Date: 05/22/2024

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 2 years’
Computer and technology knowledge: MS Office

Location: 55, Village Centre Dr,Mississauga, ON L4Z 1V9
Shifts: Day
Work setting: Relocation costs covered by employer
Supervision: Working groups

Physical Requirements:

• • The candidates should be able to work under pressure in a fast-paced environment

• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines
• The candidates should be willing to for overtime
• The candidates should be able to handle large workload

Other Requirements:

• The candidate should be accurate, client focus, dependable, organized, initiative, reliable, and judgmental
• The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to co-ordinate, assign and review work
• The candidates should be able to ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• The candidates should be able to establish work schedules and procedures and co-ordinate activities with other work units or departments
• The candidates should be able to examine and verify accuracy of work and authorize routine deposits and withdrawals
• The candidates should be able to identify training needs and train workers in job duties and company policies
• The candidates should be able to resolve work-related problems and prepare and submit progress and other reports

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Closing Date: 04/17/2024

Hourly Rate/Salary: $ 28.46 - $ 37.95 
Hours of Work: 35 
Work Location: Mavis Yard: Common Building

A Criminal Record and Judicial Matters Check (Level 2) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package