Administrative Support/Website Maintenance Full-time Job

The Collection Operations West team is responsible for supporting Canadian Blood Services by providing administrative support to all program activities within the Supply Chain Team.  The Program Clerk will provide support following all regulations, standards, and good manufacturing practices.

Formula for success

• Leveraging your excellent customer service skills, you will provide website management and clerical support to various internal departments.
• Drawing on your experience in website management, you will be responsible for updated and changing important upcoming details and data as provided by the content providers.
• You are a team player that has excellent communication skills and are able to effectively understand a task given and provide above average results.

Desired education and skills

• Completion of a secondary school program in a related field.
• A minimum of two years of recent related office or administrative experience preferably in Data Entry and Website Maintenance.
• An intermediate to Advanced skill level is required in using MS Excel and Word.
• Experience using SharePoint and Teams would be considered an asset.
• Effective communication and interpersonal skills, being able to exercise sound judgment, tact, and discretion when dealing with others are required.
• Strong communication skills, both verbal and written, in English are required.
• Ability to develop and maintain professional working relationships within a team environment as well as with departmental staff, management, and other stakeholders.
• Excellent customer service skills are critical, including effective listening skills and the ability to respond timely and effectively.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
• Exceptionally strong attention to detail in all aspects of work is essential for this role.
• Experience with records and document management.

What we offer you

• Paid vacation.
• Comprehensive group health, dental and vision benefits for you and your family.
• Premiums paid according to the collective agreement.
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect

• We are seeking a candidate available to work standard hours (Monday - Friday from 8 AM - 4PM) from our office in Calgary, with flexibility for remote work up to 50% of the time when operationally feasible.
• Physical requirements - ability to lift weight up to 10 kg (22 lbs.).