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Job ID: 2940 

Openings: 1 

Jurisdiction: CUPE Local 21 

Division: City Planning & Community Services 

Department: Recreation & Cultural Services 

Branch: Community & Recreation Programs 

Location Name: Regina, Saskatchewan, CA 

Type of Posting: Internal & External

Employment Type: Permanent

Hourly Salary: $27.12 - $30.20 

Annual Salary: $56,131.00 - $62,506.00 

Date Posted: June 13, 2024

Closing Date: June 27, 2025

POSITION SUMMARY:

This position provides comprehensive, complex administrative support ensuring effective and efficient office management practices in order to delivery quality customer service in the Community Planning and Development Division. Responsibilities include supervision of cashiers and a variety of administrative, financial, supervisory, clerical, information processing and cashier duties. This position reports to the Facility Supervisor and supervises front line administrative staff.

DUTIES AND RESPONSIBILITIES:

• Directs all administrative functions including but not limited to inventory and procurement of facility print material, forms, stationary, office supplies and other related administrative responsibilities.
• Performs general administrative support for major facility activities including information processing of schedules and correspondence, generation and creation of applicable reports, spread sheets, statistics, time-keeping and other information as required.
• Performs a variety of financial and revenue support functions including assisting with the coordination and processing of billings, journal vouchers and facility service refunds; reviewing daily cash and deposits; coordinating necessary corrections and adjustments to ensure month-end financial statements balance; and ensuring rental payments are monitored, collected, receipted and applied to appropriate permits.
• Coordinates and assists with facility use and booking support including processing registrations and pass sales; processes applications for facility use including entry of permits; and assisting with facility bookings using the computerized booking system.
• Ensures the timely and accurate collection of facility statistical data including facility revenue collection.
• Provides supervision, training, and scheduling of assigned staff including participating in hiring, reviewing and performance evaluation.
• Assists in developing, implementing, analyzing and reviewing policies, procedures and systems to ensure consistent and effective Division operations and customer service.
• Provides customer service support responding to inquiries regarding services, facility operations, facility rentals and programs in person and over the phone.
• Performs related work as required.
  
  

QUALIFICATIONS:

Knowledge, Skills & Abilities:

• Thorough knowledge of business English, spelling, punctuation and arithmetic.
• Knowledge and skill in the use of modern office procedures, systems and equipment.
• Knowledge of policies, procedures and practices used within the Division, including payroll and accounting procedures.
• Ability to professionally represent the City of Regina applying quality customer services techniques and etiquette.
• Ability to work independently with minimal supervision, demonstrating initiative, sound judgement and a high degree of concentration and composure in a demanding environment.
• Ability to communicate effectively both orally and in writing demonstrating ability to collect, organize and analyze information to interpret customer expectations and provide clear, concise and accurate information and/or explanations to internal and external customers to satisfy customer requirements.
• Ability to train, support and encourage, supervise and evaluate staff.
• Demonstrate exceptional skills in the operation of office equipment, with emphasis on computers as it relates to information processing, facility bookings, program registration, spread sheets and email.
• Ability to handle large sums of money, keep records of account and perform cash balancing, in accordance with cash handling policies and procedures.
• Ability to accurately perform complex mathematical calculations.

EDUCATION AND EXPERIENCE:

• Typically the knowledge, skills and abilities required for this position are obtained through completion of grade twelve (12) or equivalent coupled with a minimum of two (2) years of experience performing administrative, clerical and cashier functions including experience working with windows-based software and computerized registration, pass sales, facility booking and point of sale software. Courses in accounting, office administration and supervisory development would be an asset
• A minimum keyboarding or typing speed of 40 wpm is required with demonstrated proficiency and knowledge in formatting documents, spread sheets, correspondence and charts.

Additional Requirements:

• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.
• Additional assessments may be conducted to evaluate competencies, skills, and knowledge.

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

As an Administrative Support Assistant, your role is to provide administrative support to one or more Advisors and their teams.  

IS THIS ROLE RIGHT FOR YOU

In the role you will:

1. Ensure a high level of non-trade client service by:

• Acting as receptionist by answering phones and greeting clients
• Arranging client meetings including venues, preparing printed materials and handling schedule changes
• Assisting with Advisor seminars by booking venues, scheduling guests, greeting clients, arranging for refreshments etc.
• Following up on client meetings and entering notes in contact management system
• Processing client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Responding to client inquiries and issues in a timely, responsive manner and escalating to Advisor when appropriate

2. Provide administrative support by:

• Processing client account documentation
• Assisting in writing and processing clients’/prospects letters and proposals
• Ordering marketing materials
• Maintaining client files and information on the appropriate systems
• Opening new accounts and processing new account documentation
• Processing account transfer documentation and follow up to ensure receipt
• Following up on outstanding documentation for restricted accounts
• Ensuring all client interaction is accurately documented
• Gathering deferred sales charge (DSC) information
• Ensuring adherence of all regulatory rules as it relates to client accounts and related documentation
• Following up with clients on missing documentation required as per the industry regulatory requirements

3. Contribute to the effective functioning of the branch team by:

• Building effective working relationships across the team and with various business line and corporate function contacts
• Maintaining a high level of customer service
• Facilitating a culture of open and honest communication
• Actively participating and contributing to touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively sharing knowledge and experience to enhance the development of all team members
• Developing and executing a meaningful employee development plan

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to take initiative and work independently
• Ability to meet deadlines
• Knowledge of Microsoft systems: Word, Excel and PowerPoint
• Secondary education

Working Conditions  

The role operates within a standard office environment.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.

#SWM

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance Supply Chain Management (1150) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: August, 2025

Salary Information: Pay Grade RNG-040: $63,866 to $79,832 per annum

Application Close: July 6, 2025

Main Purpose and Function

The Financial Planning & Analysis Assistant is responsible for an extensive range of administrative services supporting the Director of Financial Planning & Analysis as well as administrative activities in support of the overall business unit. 

Specific Duties/Responsibilities

• Handles the complex calendar of the FP&A Director and the Business Unit FP&A Director, scheduling and prioritizing meetings to ensure optimal use of time
• Supports the FP&A Director in creating clear, impactful communications, including PPT presentations, reports and draft emails
• Coordinate leadership, all-staff, and other major meetings, arranging logistics for the venue, securing agenda items, presentation slides, scheduling presenters, following up on action items
• Scheduling of high priority Finance review meetings related to Quarterly reviews, Budget & Service Plan reviews, including Finance Committee meetings and Council budget review meetings, working with CFO Executive Assistant
• Prepares materials for the FP&A Director in advance of the Council, Bid Committee, leadership, all-hands and other meetings.
• Monitors Council Report concurrences & CMM approvals, assigning to staff if required
• Informs FP&A Directors and managers of urgent issues that will require their immediate attention

• Coordinates travel and training submissions for FP&A staff and provides to Director for review and approval
• Reviews and reconciles online purchasing cards statements for the department and coordinates the review of purchasing cards by the Director
• Create shopping carts, and purchase orders, initiates payment of invoices
• Processes reimbursements of expenses for the FP&A Directors and team
• Vacation and attendance tracking for FP&A team
• Responsible for monitoring time entry for FP&A and following up on any time entry issues with the responsible managers and/or payroll
• Coordinates approvals for SAP access requests
• Initiates e-SAFs and e-CAFs for FP&A staff; drafts Job Requisitions as necessary and follows through the approval process and coordinates posting with human resources staff, drafts offer letters using existing templates
• Assists in the orientation and onboarding of new staff; handles new employee setup including equipment, IT and telecom requests, security and new employee forms
• General admin support: org chart updates, Quickfind updates, course registrations, supply orders, working with IT regarding equipment issues, updating email distribution lists
• Safety duties and organizing safety orientation and tracking for new employees
• Backup for CFO Executive Assistant during absences
• Participate in FRS Admin Team activities and projects
  
• Other duties as assigned

Minimum Qualification Requirements

Education and Experience:

• Diploma or an equivalent combination of education, training and experience
• Expertise in using MS Outlook, MS suite of tools including Word, Excel, PowerPoint
• Minimum of 3 years’ experience as an Executive Assistant or Executive Administrator supporting senior level management required

Knowledge, Skills and Abilities:

• Possesses the ability to prioritize and make independent judgment and action
• Excellent writing skills
• Ability to multi-task, to be adaptive and flexible in a fast-paced and changing environment and to cope with the demands of the situation and the needs of the department
• Ability to understand and follow oral and written instructions
• Ability to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport
• Ability to perform thorough, complete and accurate work
• Ability to handle confidential and sensitive matters
• Ability to work independently without supervision, take initiative and be proactive

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Finance & Supply Chain Mgmt (1150) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: August, 2025

Position End Date: August, 2026

Salary Information: Pay Grade RNG-030: $56567 to $70714 per annum

Application Close: June 29, 2025

As a Receptionist/Branch Operations Assistant, you will be in a highly visible role and the first point of contact for clients. You will contribute to the overall success of Scotia Wealth management’s multiple business lines and other Bank Partners, by greeting and directing clients; taking and relaying messages and responding to and actioning client requests.
   

IS THIS ROLE RIGHT FOR YOU 
In the role you will: 

• Create a positive and welcoming initial first impression representing Scotia Wealth Management (SWM)
• Coordinate internal communication to staff
• Organize and maintain various filing systems and office supplies
• Manage and maintain meeting rooms schedule, incoming and outgoing correspondence, and communal kitchen
• Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Process cheques and documentation received by clients
• Complete all non online account management and shareholder communication
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

DO YOU HAVE THE SKILLS

We would love to work with you if you have: 

• Superior customer service skills
• Financial Industry experience
• Strong organization with the ability to manage multiple priorities
• Strong written and oral communication skills

WHAT'S IN IT FOR YOU 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills 

#SWM

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