All jobs within 50 km around Orangeville in Marketing & Communication

CLOSING DATE:  October 7, 2024

AREA OF RESPONSIBILITY:

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

• Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
• Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
• Responds to non-emergency general inquiry calls and redirects if appropriate;
• Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
• Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
• Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
• Performs system tests, maintains accurate records and other communication functions as required;
• Performs other similar and related duties as assigned.

SELECTION CRITERIA:

EDUCATION & REQUIRED EXPERIENCE:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
• Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

OTHER SKILLS AND ASSETS:

• Demonstrated communication skills, both written and verbal;
• Demonstrated ability to speak clearly and precisely while under stressful situations;
• Demonstrated ability to work independently and within a team environment;
• Demonstrated customer service and public relations skills;
• Demonstrated reliability;
• Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
• Proficiency with Microsoft Office Suite;
• Ability to handle sensitive and confidential information;
• Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
• Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
• Must be able to work variable hours including nights, weekends and holidays as scheduled.

PREFERRED QUALIFICATIONS:

• Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
• Good knowledge of streets, fire station locations and Peel Region geography is an asset.

 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates should have experience of 1 to less than 2 years

Other Requirements:

• The candidates should possess efficient interpersonal skills and exhibit excellent oral communication abilities
• The candidates should demonstrate flexibility in their approach to tasks and exercise good judgment in decision-making
• The candidates should be organized in their work and reliable in fulfilling their responsibilities

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to present their own material or material prepared by others, select and introduce music, videos, and other entertainment material for broadcast, and make commercial and public service announcements
• The candidates should be able to able to act as a host/hostess or master of ceremonies, introduce and interview guests, and conduct proceedings of shows or programs, as well as read news, sports, and weather for radio and television
• The candidates should be able to report on weather conditions using information provided by weather forecasting services

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]