All jobs within 300 km around Vernon Lake in Human Resources

What is the Opportunity?

RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.

What will you do?

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.

• Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.

• Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.

• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business

• Learn new applications along with their business relevance, strategy and benefits.

• Provide support for any future technology changes or releases as they occur.

• Deliver presentations to provide timely updates and support branch initiatives.

• Participate in various ‘special team’ initiatives or projects as they occur.

What do you need to succeed?

Must Have

• In-depth knowledge and understanding of the wealth management industry.

• In-branch Retail Brokerage experience with a strong understanding of business applications, processes, and tasks.

• Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.

• Above average inter-personal skills, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.

• Able to work from your home office, which is compliant with home office standards; and, able to travel locally and across Canada when required.

Nice to Have

• French language skills (speaking, reading and writing)

• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.

• Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.

• Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which include competitive compensation and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

The expected salary range for the above position is $50,000- $85,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high-performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Multi-Level Communication, Professional Presentation, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

VANCOUVER

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-12-23

2025-03-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

The role of the Workplace Ambassador II will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees.  These partners include facilities and workplace experience teams, client employees, BGIS facilities and project teams, food service operators and fitness center operators.  In this role, there is a unique opportunity to influence how employees work and directly impact their workday.  You will work with a team of professionals delivering workplace services including hospitality, reception, event space coordination, space occupancy and mail/package deliveries.  In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees.  This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

KEY DUTIES & RESPONSIBILITIES

• Support a core set of office services consistent throughout designated high occupancy buildings.
• Liaise with BMO as required
• Support LOB's in redirecting or escalating issues to appropriate teams. 
• Collaborate on areas of opportunity for workplace efficiency and effectiveness.
• Coordinate with Mail / Courier support as required; receive packages and courier distribution
• Support Reception services (where applicable) for general building and shared conferencing floors
• Support LOB's with activities related to visitors and new hires, including how to effectively utilize services and amenities
• Observe, support and re-direct occupants, visitors and vendors where appropriate (Iron Mountain, day porter, FM services)
• Coordinate and validate Temporary Cards.  WA may coordinate requests and roster distribution between LOB, Security and/or Landlords.  Security/Badge Access for full-time and contract employees is the responsibility of the LOB's, including Onboarding/Offboarding requests and validating rosters.   
• Support maintenance of the reservation system in collaboration with LOB and BMO
• Support LOB's with updating distribution, phone directories, floor plan information, wayfinding, regulatory posters and other general office information and communications.
• Organize and order supplies in shared spaces, conference rooms, enclaves, connection café’s, business centers and any open spaces not business specific.  May include office supplies, kitchen supplies, cleaning kits, first aid kits (consumables), LOB retains responsibility for specific supplies not available for general use.
• Coffee Services; maintain supply in conjunction with coffee services vendor (where applicable)
• Manage office sundry equipment as required and/or available, including key maintenance, name plate printing
• Coordinate equipment maintenance in shared spaces, conference rooms, enclaves, connection café’s, business centers, quiet/wellness rooms and any shared spaces that are not business specific.  Ensure they are appropriately set up and supplied. Perform rounds daily and escalate any functionality issues to appropriate partners.  Personal equipment repair or servicing (laptop, desktop computer, mobile phone, dedicated printer) is the responsibility of the individual employee. 
• Support technology in shared spaces and redirect employees for support where required.

KNOWLEDGE & SKILLS

• University degree with 1-3 years’ of job-related experience.
• Service oriented, able to be customer-facing and can-do attitude.
• Able to exercise sound judgement, make decisions, provide direction.
• Comfortable dealing with issues and people.  Strong communication skills.
• Strong computer skills, including MS suite of software.
• Self-starter, able to work independently as well as in a team.
• Pro-active, approachable, and solution-based.
• Ability to multi-task.
• Accuracy.
• Ability to work under pressure.
• Strong organization skills.

This is a regular, full-time position with a base salary range of $43,931 - $54,914 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Overview

Job Summary: As a member of the Vancouver Public Library’s Human Resources Department, the Human Resources Consultant is the primary point of contact for operational partners within their assigned portfolio and consults on a wide variety of issues including employee and labour relations, performance management, recruitment and selection, disability management, classification and compensation, HR metrics/reporting, and organizational development. The Consultant leads or assists in the development and execution of HR projects providing project coordination and HR expertise related to the project.

Job Requirements:

Education/Qualifications:

• A university degree in Human Resources or related field.  Professional Human Resources designation (CPHR) preferred
• Minimum of 3 years of progressive related human resources experience in a large organization, preferably within the public sector and union environment.
• Considerable experience working within the labour relations field.
• Full cycle recruitment experience, experience with high volume recruitment is preferred.
• Experience supporting training and development programming.
• Experience in a municipal or library environment and familiarity with local government regulatory requirements would be an asset.

Knowledge, Skills & Abilities:

• Excellent knowledge of Human Resources practices, including labour relations.
• Thorough knowledge of recruitment best practices.
• Current knowledge of library service, administration and management would be an asset.
• Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
• Demonstrated ability to manage the delivery of human resources services and to effectively manage multiple projects and priorities at the same time.
• Ability to be innovative and flexible in a rapidly changing library environment, and to lead organizational change, development of staff and teamwork
• Demonstrated level of professionalism and confidentiality with strong ethics.
• Excellent communication (oral and written) and interpersonal skills.
• Excellent problem-solving ability supplemented by strong analytical and organizational skills
• Good working knowledge of database programs and proficient with programs including Microsoft Office and advanced complex human resources systems.

Affiliation: Exempt
Employment Type: Regular Full-Time
Salary: $84,849 to $105,602 annually
Work Schedule: 

Monday to Friday 8:30am – 5:00pm

Note: Work schedules may change with reasonable notice

Closing date: Thursday, November 21st at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Main Purpose and Function

The primary purpose of this position is to investigate IT and business requirements; design, develop, document and support solutions; and apply knowledge of the best-of-breed processes and procedures in SAP business applications to recommend changes to business processes.  This position is to be a leader of SAP development projects through the preliminary investigation, analysis of requirements, business case and feasibility analysis, design, implementation, quality control, documentation, and post-implementation review phases.  This position provides ongoing application support and responsibilities include performing changes to SAP HR modules, payroll and time evaluation configuration, schemas and programs.  This position has access to confidential information and makes recommendations for changes in methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels.

Specific Duties and Responsibilities

• Prepares documentation including project charters, system requirements definition, business cases, system reviews, training materials, system configuration documentation, etc.
• Designs, develops, modifies and maintains SAP Payroll/time configuration and schemas to meet business and operational requirements.
• Designs and maintains other SAP HR modules (eg. Benefits, Personnel Administration).
• Consults with customers to understand their requirements.
• Develops systems alternatives including work procedure changes, and recommends the most suitable alternative to assist customers in meeting their operational requirements
• Develops technical specifications including diagrams and charts to provide the blueprints for SAP developers to write or code programs.
• Develops detailed project plans to track progress.
• Manages projects through all phases from planning through to maintenance and support.
• Recommends changes in methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels.
• Researches, evaluates and recommends new tools and methodologies for development of business applications.
• Reviews or develops test scripts and scenarios to ensure adequate testing of system configuration and integration.
• Performs testing of problem fixes (SAP fixes/notes), configuration changes, enhancements and new functionality in order to ensure system integrity and proper integration across SAP applications.
• Remains current with developments in SAP applications and related technologies, including releases and enhancements/new functionality.
• Identifies opportunities to improve operational effectiveness through the use of technology and makes recommendations where appropriate (make changes to use of system, business process and/or add additional functionality).
• Delivers presentations to customers (users, departments) and technical staff on SAP related solutions and specific technologies.
• Provides problem resolution for calls referred by Help Desk.
• Investigates and follows up on SAP system errors/problems, and liaises with SAP, IT staff and others as required to resolve these issues.
• Develops and maintains SAP system configuration documentation.
• Provides technical assistance with SAP upgrades and the implementation of other modules, including integration to other applications.
• Provides support to corporate and departmental reporting.  Assists in the use of existing reports and develops/documents additional reports as required.
• Designs and delivers reports and analytics.
• Monitors applications performance, trouble shoots problems with technical specialists.

• Participates in training of customers and provides on-going training support and guidance.
• Participates in the development of new standards, and leads technical committees.
• Has access to highly sensitive and business critical data from all City departments (e.g. employee and payroll records)
• Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Related Post-secondary degree, with preference for graduate degree in Computer Science or Business Administration or an equivalent combination of education and experience.
• SAP Certification (or an equivalent combination of training and experience).
• Minimum 3 years experience implementing and supporting SAP Canadian payroll, SAP Benefits, SAP CATS, SAP Time Evaluation and ESS/MSS.
• Minimum 3 years experience creating and modifying complex rules and schemas for time evaluation and payroll.

Knowledge, Skills and Abilities:

• Knowledge of payroll and time entry processes will be considered an asset.
• Knowledge/experience configuring and supporting ESS/MSS portal.
• Knowledge/experience configuring and supporting HR Fiori applications is desirable.
• Experience with SAP reporting tools such as BW/BI and Business Objects tools such as Analysis for Office, Lumira, Design Studio or Web Intelligence.
• Experience creating and managing projects plans for small or medium size projects ensuring user requirements are met and projects are completed on time.
• Experience developing, coordinating, and delivering training courses and materials to identified training populations.
• Good understanding of SAP platform integration.
• Knowledge of current trends in SAP related products and solutions (eg. Fiori, S/4HANA, Business Intelligence).
• SAP programming background is a strong asset.
• Demonstrated operational and project management skills: results focused, team oriented.
• Strong analytical and problem solving skills.
• Broad knowledge across multiple aspects of the business (i.e., organizational structure, key players, current business processes and supporting systems and services, etc.)
• Extensive knowledge of municipal business processes would be an asset.
• Experience with SAP SuccessFactors is desirable.
• Thorough working knowledge of office productivity tools (e.g. Windows, MS Office, MS Project, Visio, etc.)
• Experience with Agile development and the use of tools such as VSTS would be an asset.
• Combination of strong technical and business skills is required.
• Demonstrated ability to work both independently and as a member of a team.
• Excellent oral, written and presentation skills with ability to communicate to all levels of the organization.
• Ability to establish and maintain effective working relationships both internally and externally with technical and non-technical staff.
• Ability to handle business critical and sensitive information.
• Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner.
• Continuous improvement and continuous learning mindset.

Record Checks:

• An Enhanced Reliability Check is a requirement of the position.  A clearance requires the absence of any criminal charges or convictions related to this position

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: December, 2024 

Number of Positions: 2

Salary Information: Pay Grade RNG-080: $92864 to $116070 per year

Application Close: October 31, 2024

As a recruiter at Vancity, you will be supporting the recruitment of our community branches and head-office roles.

A typical day would involve:

• Providing full-cycle recruitment services to assigned client groups
• Partnering with hiring managers to understand their line of business and staffing requirements
• Providing best advice to managers, enabling the attraction and selection of talent aligned with Vancity's vision in order to meet business needs
• Maintaining your social media presence and attend related industry events for purposes of increasing employment brand awareness and candidate sourcing
• Acting as point-of-contact for external agency / recruitment partners, developing and managing these relationships
• Collaborating with different HR teams and/or lines of business on cross-functional projects (e.g. process improvement)
• Developing your understanding of the best talent (both passive and active) within and outside the organization
• Proactively pipe-lining candidates for roles which are relevant based on discussions with your client group leaders
• Educating managers and candidates on the use of the applicant tracking system and other related systems
• Continuously looking to mitigate bias in recruitment operations in accordance to Vancity's commitment to Diversity & Inclusion

You have:

• Current knowledge of theory and best practice in Talent Acquisition
• Experience handling a recruitment role within a corporate environment (minimally 3 years)
• Exceptional time management, problem-solving and oral and written communication skills
• Demonstrated experience applying DEIR principles into recruitment practice
• Demonstrated experience / capability working with multiple leaders (of varying levels, from associate managers to Senior VP's) in developing and managing recruitment strategies and searches
• The above points acquired through a combination of various work experience and related education--minimally in possession of a Bachelor's Degree within a relevant discipline.

Bonus Points:

• Relevant Certifications, Licenses and Memberships related to Recruitment / Human Resources

You are:

• A relationship builder – you are able to adapt your interpersonal skills to various target audiences and are proactive in starting & developing key relationships in all relevant sectors
• A subject-matter expert – you possess significant knowledge in your functional area and ensure to keep updated with the most relevant developments in your space
• A solid researcher – you are resourceful and utilize the tools at your disposal to discover solutions, practices and knowledge that will assist you and your recruitment efforts
• A Project Manager – you can shift from big-picture to detail effortlessly and use your planning & organizational skills to achieve multiple objectives in a logical sequence.
• An Excellent Communicator – you use your written, spoken & interpersonal skills to communicate potentially complex material effectively to your target audiences.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $64,500 to $96,500 and a candidate’s offer is likely to be up to the mid-point of the role ($80,500). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Regular Full-Time 

Position Start Date: November 2024 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: September 20, 2024

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: September 2024 

Position End Date: February 2026 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: August 9, 2024

The Human Resources Business Partner (HRBP) is responsible for engaging with Divisions and Programs/Departments within S.U.C.C.E.S.S. on all Human Resources (HR) matters and providing support to the Divisions and Programs/Depts with their workforce plans. The HRBP helps to ensure that HR plans across the divisions and programs are consistent and aligned with the organization’s strategic plan. The HRBP provides human resources advising to internal client groups on Employee Relations (ER) matters, workforce and staff planning to facilitate recruitment plans and resource allocations, conducts workplace investigations and makes recommendations upon conclusion of investigation findings. The HRBP provides support to the overall HR Department functions and is responsible for developing and facilitating training and development sessions for Managers and staff on HR topics. This position is also responsible for managing the recruitment and selection process under their business groups.

Reports to: Senior Human Resources Manager

Key Duties & Responsibilities:

Organizational Development:

• Supports HR strategic initiatives within their assigned client groups on matters such as audits, HRIS/HRMS projects, succession planning, and compensation reviews
• Conducts regular scheduled business reviews with assigned client groups
• Aligns the assigned client groups’ business plans to the organizational strategic plan through advising and engaging directors and managers
• Ensures business practices are equitable and compliant across client groups within the organization

Employee Relations:

• Escalated point of contact for employees on enquires related to HR matters based on established processes and guidelines
• First point of contact for supervisors and managers on enquires based on established processes and guidelines
• Provides managers with employee relations support, guidance and recommendations in all areas of people management, including coaching and performance management
• Reviews and initiates actions to resolve employee concerns and escalates as appropriate
• Facilitates timely resolution of all employee relations issues and workplace conflict, including conducting workplace investigations
• Guides managers of the client groups to ensure that documentation is completed, and all requirements are met before disciplinary and/or termination is performed

Recruitment & Selection:

• Supervises Talent Acquisition Specialists under their assigned client groups
• Engages with client groups for workforce and staffing planning to facilitate recruitment plans and resource allocation

• Guides managers of the client groups to ensure that documentation is completed, and all requirements are met before hiring
• Reviews and assesses the employment lifecycle and works with HR management on creating sound recruitment and retention strategies
• Leads job analysis as required, including creating and reviewing job descriptions for approval
• Ensures that all templates, forms and guides are up to date, including screening and interview templates and Recruitment Guide
• Ensures that ATS procedures and best practices are being followed by the recruitment team and hiring managers
• Monitors effectiveness and efficiency of ATS, including providing recommendations to improve its usage

Training & Development:

• Provides training/coaching to managers to ensure an engaged and productive workforce, including talent management and performance management
• In collaboration with the managers, ensures all regulatory training is conducted on annual basis (e.g. health & safety, bullying in the workplace, preventing harassment and discrimination in the workplace, and privacy)
• Provides training/coaching to staff on employment regulations and internal policies, procedures and best practices

Performance Management:

• Monitors and reviews the performance management process, including providing recommendations for its improvement
• Ensures that templates, forms and guide are up-to-date and aligned with applicable policies and best practices
• Assists in the development, implementation, and maintenance of the performance management system

Staff Engagement:

• Monitors and reviews the HR analytics for their internal client groups to advise on areas such attrition rates, internal mobility rates, recruitment and fill ratios, staff engagement rates, training rates, and exit interviews trending; including providing recommendations for improvement
• Supports the development and implementation of action plans to address improvement priorities based on staff engagement survey results

HR Service Delivery:

• Maintains HR management guidelines by preparing, updating, and recommending human resource policies and procedures
• Drafts and updates policies in the HR manual accordingly
• Manages all correspondences and information related to employee relations and personnel information in a confidential manner
• Provides support in implementing human resources programs and services with established processes and guidelines
• Conducts exit interviews, including providing analytics and recommendations
• Assists with analytics reporting in areas such as training & development, recruitment and selection, performance management, and employee relations
• Performs other related HR duties as assigned

Education, Training and Experience:

• Minimum 3 years of generalist experience in Human Resources including employee relations, recruitment and selection, training and development and performance management experience
• Supervisory experience is an asset
• Post-Secondary education specializing in Human Resource Management or suitable combination of education and experience

• Excellent knowledge in provincial and federal employment laws, regulations and related legislations
• CPHR designation preferred
• Previous experience working with non-profit organizations an asset

Job Skills and Abilities:

• Professional written and oral business communication skills
• Ability to effectively collaborate in a team environment and able to work independently
• Effective and efficient in decision-making, conflict resolution, problem-solving and risk management
• Excellent advisory and coaching abilities
• Excellent client service focus
• Excellent analytical skills
• Excellent organizational and time management skills
• Excellent presentation and interpersonal skills
• Ability to support change management
• Displays tact, diplomacy, good judgement and use discretion with highly confidential and sensitive employee information.
• Computer proficiency in MS Office applications and HRIS/HRMS systems

Additional Information:

• Criminal Record Check Required
• Ability to work evenings and weekends as required
• Ability to travel to S.U.C.C.E.S.S. worksites as required

Main Purpose and Function

Reporting to the Manager of Labour Relations, the successful applicant will work as part of a comprehensive team of LR professionals working to develop LR strategies that support key corporate and HR business-unit specific objectives.

Specific Duties and Responsibilities

As part of the LR Team, the LR Consultant works collaboratively and strategically as a member of the Human Resource Services Department, liaising with other HR and operational staff to provide advice on a wide range of issues with a particular focus on labour relations including:

• Interpretation/application of collective agreements and labour legislation, dispute resolution, grievance and arbitration work.
• Taking a leadership role in collective bargaining processes.
• Conducting investigations of formal complaints under the City’s Respectful Workplace and Human Rights and Harassment Policies.
• In collaboration with HR and LR colleagues, managers, staff and our unions, assisting the organization to achieve desired objectives and addresses issues of concern in a manner that fosters a positive employee relations environment.

Qualifications

• Candidates will have considerable background in labour relations with an excellent understanding of labour jurisprudence, relevant labour legislation and demonstrated experience in the area of consultation, grievance handling, collective bargaining, dispute resolution, investigations and negotiation skills.
• Candidates will possess a related university degree or diploma; considerable experience in consultative or advisory roles and a demonstrated ability to work collaboratively and strategically in a team environment.
• Candidates will also have excellent communication, interpersonal, coaching and facilitation skills with a demonstrated ability to build and maintain effective relationships with colleagues, clients and union officials.
• Experience with strong team building skills and a proactive approach to problem solving in a rapidly changing environment would be an asset.
• Skilled at anticipating business needs and identifying risks and opportunities, and moving to action, you are a proactive problem solver who has worked extensively in a rapidly changing environment.
   

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Application Close: March 20, 2024

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.