All jobs within 50 km around Okotoks in Transportation & Logistics

Overview

Overview

Overview

Overview

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

The Delivery Specialist is the point of contact for customers, sales channels, and business support teams, in the delivery of new products and services acquired by SMB segment customers.  The product sets supported include Cable, Wireless, (Unison) Unified Communication suite, Business Internet, Business Phone, Business Fibre Internet, IP, IoT, FWA, M365.  They are accountable for the successful installation, provisioning, and onboarding of services, including resolution of issues, and support with subject matter expertise. 

What you will do:

• Intake, review, track, and process orders and onboarding requests. Ensure pricing and service information is accurate, complete, and in compliance with company policies. Obtain missing information from requesters, public databases, internal references, or through customer contact.

• Work with customers, and internal teams to identify and resolve delivery issues within agreed service levels. As required, coordinate Cable technician access with customers and Rogers’ dispatch. Work with provisioning, dispatch, porting, or other internal teams to correct issues on the day of installation or onboarding.

• Support customers, sales channels, and customer service teams with subject matter expertise on clean order submission, direction on services required, and navigation of self-serve applications.

• Meet set performance objectives including and not limited to, service levels; productivity, I AM Service behaviors, quality assurance, and customer satisfaction.

• Accountable for the order fulfillment and implementation of business customer orders, ensuring that orders to cash procedures are executed with a goal of shortening the interval cycle to achieve billing.

• Anticipate and understand potential issues, and work to proactively remove roadblocks across all operational areas to ensure we deliver timely service to the customer.

• Use appropriate judgment to escalate to next levels in a timely manner.

• Manage account changes as required, for installed services during the delivery life cycle.

• Follow and input best practices and processes, train co-workers as required, identify and report process gaps and improvements recommendations, most importantly, transformation and efficiency ideas.

• Maintain knowledge of the Rogers products and services and skill sets required for this role.  Advocate and be able to communicate the features and benefits of our products.

• Focus on continuously improving existing service delivery processes, and the customer experience by recommending innovative solutions.
   

What you will bring:

• 2-3 years experience in a telecommunications customer service operation-related field or environment.

• Proven and demonstrated leadership skills, resourceful, innovative, and able to independently make sound critical decisions.

• Knowledge of the following products and services; Business Internet, Business Phone, Business Fibre Internet, Wireless products, Unified Communication, IP, IoT, FWA, M365.

• Business account structure knowledge.

• Excellent knowledge of Microsoft Office, Salesforce, Vision 21, AS400, SGI, EWP, and various portal-based products supported (Unison, RBAM, BSS, etc.).

• Ability to identify and proactively escalate potential business issues or challenges.

• Excellent and proven demonstration of customer service skills, and relationship management with internal teams.

• A strong sense of teamwork and willingness to work in an ever-changing environment.

• Demonstrated excellent communication skills, with technical and management staff, both verbal and written.

• Business acumen and professional approach.

• Excellent time management and prioritization skills including to the ability to multi-task and demonstrate urgency.

• High level of attention to detail and excellent follow up skills.

• Innovative, resourceful, adaptable to change, and positive attitude.

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

  • Self-driven career development programs (E.g. MyPath program)

  • Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

  • Homewood employee & family assistance program

  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

  • Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

  • Work for an organization committed to environmental protection

  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. In office days are mandated to Tuesday, Wednesday, Thursday.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 3636 23 St NE (7804), Calgary, AB
Travel Requirements: None
Posting Category/Function: Project Management & Coordination
Requisition ID: 316139

Overview

Overview

Application deadline: 2024-11-08 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Canadian Blood Services is looking for a Temporary Full-Time Shipper/Receiver to join our dynamic Supply Chain Operations West team. 

The Supply Chain Operations West team is responsible for supporting Canadian Blood Services by providing technical assistance and maintaining the laboratory, all laboratory equipment and test instruments.  

Formula for success 

• Drawing on your knowledge and training of working with blood and blood related products, you will receive, store, organize, retrieve and assemble Consumables Inventory items.  

• Leveraging your excellent customer service skills, you will collaborate with the Logistics Department as well as internal and external customers to receive supplies and blood specimens and distribute Consumables Inventory orders and Finished Product orders. 

• Following safe warehouse and Standard Operating Procedures, you will load and unload vehicles, operate equipment such as pallet jacks and maintain storage facility within Materials Management (e.g., perform quality inspection, assessment and documentation on incoming products and return of inventory items, monitor temperature controls and product expiry dates, and prepare and distribute bio-waste containers along with required documentation).  

Desired education and skills  

• Minimum two years' experience as a shipper/receiver or related experience in purchasing, inventory and/or warehouse experience within a logistics environment.  

• Ability to lift up to 50 lbs and push carts weighing up to 300 lbs.

• Experience with Microsoft Word, Excel and Outlook with the ability to learn new systems and programs.Typing speed of 45 wpm. Experience with SAP and inventory control programs is an asset.   

• Attention to detail is essential along with the ability to keep accurate records. 

• Effective communication and interpersonal skills being able to exercise tact, sound judgement and discretion when dealing with others. 

• Strong organizational and time management skills, as well as being able to manage multiple tasks and competing priorities within short timelines. 

• Experience with Workplace Hazardous Materials Information System (WHMIS), Transportation of Dangerous Goods (TDG) and Material Safety Data Sheet (MSDS) are an asset. 

What we offer you 

• Percentage in Lieu for Vacation and Holiday's
• Defined Benefit pension plan  
• Employee discounts, wellness program, and much more 

What you can expect 

• Physical requirements for this role include the ability to lift weight up to 23 kg (50 lbs.) and push carts weighing up to 136 kg (300 lbs.).

• Shifts can start as early as 5am and end as late as 8pm Monday-Sunday.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Overview