134 Jobs Found
Administrative Assistant Full-time Job
Administrative Jobs BurnabyJob Details
What is the opportunity?
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.
The RBC Dominion Securities branch located in Burnaby, BC is looking for an Administrative Assistant to provide administrative support to multiple Investment Advisor teams, and branch support.
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Teams.
What will you do?
- Coordinate and prepare meetings for Advisors with their clients/prospects.
- Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
- Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
- Assist the Advisor team with client onboarding.
- Help manage incoming communications from clients, Advisors and other internal and external partners.
- Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
- Respond to incoming inquiries from prospective clients to answer questions
What do you need to succeed?
Must-have
- Strong Microsoft Office Suite skills
- High level of time management and organization skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Exceptional verbal and written communication in English
- Aptitude to build quality relationships
Nice-to-have
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures
- Experience in the securities industry is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
The expected base salary range for this particular position is $35,000 - $42,000 -- depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn considerably more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC’s high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
Job Skills
Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Interpersonal Relationships, Knowledge Organization, Problem Solving, Teamwork, Time Management, Word Processing Software
Additional Job Details
Address:
4720 KINGSWAY, TH 12:BURNABY
City:
BURNABY
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Application Deadline:
2024-03-09
Administrative Assistant
Royal Bank Of Canada
Burnaby - 49.73kmAdministrative Jobs Full-time
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Receptionist Full-time Job
Administrative Jobs BurnabyJob Details
Key Responsibilities
- Provides outstanding customer service to internal and external customers.
- Receives visitors at the front desk professionally by greeting, welcoming, directing and announcing them appropriately. Uses proper sign-in protocol.
- Efficiently handles all incoming phone calls with courtesy (RingCentral).
- Manages reception inbox and employee recognition inbox with efficiency (Outlook).
- Tracks employee recognition program (Excel).
- Prepares outgoing mail and receives incoming mail.
- Distributes mail and faxes to correct departments in a timely manner.
- Collaborates with Finance and coordinates payments for invoices, when applicable.
- Maintains office petty cash.
- Places orders for office supplies within budget and maintains inventory.
- Orders kitchen supplies and maintains proper inventory.
- Keeps kitchen equipment in good working order with a weekly maintenance check.
- Maintain office equipment and ensure that all is good working condition. Will report any issues to appropriate department IT and/or Facilities.
- Ensure reception area, visitor areas, boardroom/meeting rooms, mail room, kitchen, and common areas are maintained and presentable.
- Advise leader of any issues and help to provide solutions.
- Co-ordinates booking of meetings & meeting rooms.
- Arrange for office catering for special meetings/events.
- Maintain reception manual and keep all reception info up to date.
- Manage calendars of select senior leadership members and may provide general admin support
Skills, Knowledge and Expertise
- Secondary School education preferred or work experience in similar role.
- Well organized, with good time management skills.
- Excellent communication skills, both verbal and written.
- Ability to work independently or in a team, with professional work ethic.
- Ability to prioritize and multi-task.
- Excellent computer skills.
- Proficiency in Microsoft Office Suite (especially in Excel, Word and Outlook).
- Knowledge of cloud-based phone system considered a strong asset.
- Knowledge of office equipment (e.g., printer, fax machine, etc.)
- Embraces a high-performance culture with a customer focus.
- Exhibits enthusiasm and promotes a team environment.
- A self-starter; takes initiative; sense of urgency.
- Converses with a sense of diplomacy and demonstrates courtesy and respect.
- Strong learner; supports continuous learning.
- Confident, mature, and able to work under pressure in a changing, dynamic environment.
- Strong detail orientation; can work thoroughly, accurately, and error-free.
- Demonstrates punctuality and reliability in work attendance.
- Understands and demonstrates positive outlook towards change.
- Punctual and responsible with respect to managing commitments.
- Common sense approach to problem solving.
- Professional business appearance and demeanor
Receptionist
Securian Canada
Burnaby - 49.73kmAdministrative Jobs Full-time
47,000
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