Overview

Overview

Job ID: 54901

• Job Category: Administrative
• Division & Section: Development & Growth Services, Housing Development Office
• Work Location: City Hall, 100 Queen Street
• Job Type & Duration: Full-time, Temporary (24 months)
• Salary: $72,588.00 - $92,853.00, TX0002, Wage Grade 5.0
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 26-Mar-2025 to 09-Apr-2025

Job Description

Are you a detail-oriented, organized individual who thrives in a challenging role? If so, consider this exceptional temporary, full-time opportunities with the Housing Development Office, Development and Growth Services.

You will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for the provision of centralized administrative support to the Executive Director of the Housing Development Office. The Housing Development Office brings a singular focus to City-led and City-supported housing development, and strengthens coordination between the City, CreateTO and Toronto Community Housing Corporation (TCHC) to achieve the City's housing goals with priority to affordable housing.

Recognized as one of Canada's Top 100 Employers, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

Major Responsibilities:

Your primary responsibilities as an Administrative Assistant 1 will focus on providing support to senior leadership on key corporate initiatives, governance, Council/Committee agenda management and protocol, as well as the interpretation or application of corporate / service area policies and procedures. In doing so, you will assist with the day-to-day management, operations and coordination of complex projects and programs in the Housing Development Office.

Office Administration

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
• Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
• Handles, prioritizes and/or redirects inquires and/or provides information and guidance to staff, Mayor’s office and Councilors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, and protocols.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proofreads own and others material.
• Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Maintains strict confidentiality at all times. Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, and staff attendance at conferences.
• Prepares agendas, takes/transcribes minutes and follows-up on action required.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including PowerPoint.
• Organizes and maintains up to date manuals such as Council and corporate administrative policies and guidelines.
• Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
• Coordinates the development and implementation of secretarial and administrative standards and procedures.
• Attends various meetings, events, and acts as the unit representative when required.
• Works closely and provides back-up support to the administrative team in the Office of the Deputy City Manager, Development and Growth Services.

Human Resources and Financial Management

• Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
• Maintains staffing and recruitment information and documentation.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives. Assists in the co-ordination of service area labour disruption plans, as required.
• Managers PCard usage, maintains receipts and coordinates submissions to ensure reconciliation of business expenses.
• Monitors, tracks, and reports attendance.

Communications and Issues Management

• Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
• Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
• Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the Office and refers to the appropriate Section or Unit for Action. Monitors and tracks responses.
• Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
• Prepares and co-ordinates communication material within the Division, including newsletters, bulletins, notices and flyers.

Council and Committee Agenda Management

• Monitors all key reports required for committees and council and ensures deadlines are met. Annotates and reviews Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
• Maintains awareness of municipal matters while acting with discretion on all confidential matters.

Reporting and Record-Keeping

• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
• Develops, operates and maintains an effective record/retrieval system for the office.

Key Qualifications

1. Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience in planning and organizing appointments, meetings, conferences, and special events in a fast-paced environment, including the preparation of meeting minutes and identifying items for follow-up.
3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.
4. Considerable experience preparing agendas, taking minutes at meetings, and identifying items for follow up
5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
6. Experience working with confidential materials/information for senior management staff.
7. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
8. Strong analytical and problem-solving skills.
9. Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
11. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
12. Ability to work independently, in a politically sensitive environment, using sound judgement.
13. Ability to provide work direction to other support staff.
14. Ability to research and prepare information in a timely manner.
15. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
16. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
17. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
18. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
19. Must be resourceful, adaptable and possess a high degree of initiative.
20. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.

Overview

Overview

• Job ID: 54907
• Job Category: Administrative
• Division & Section: Development Review, Engineering Review
• Work Location: Scarborough Civic Centre,150 Borough Dr
• Job Type & Duration: Full-time, Permanent
• Hourly Rate and Wage Grade: $33.34 - $36.55,  Wage Grade 8
• Shift Information: Monday to Friday, 35 hours per week. 
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 20-Mar-2025 to 03-Apr-2025
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Job Description

Reporting to the Manager, Development Engineering, the Support Assistant B performs a wide range of tasks pertaining to the administrative functions of the Development Review Unit.

Major Responsibilities:
 

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria
• Uses the Project Tracking Portal (PTP) application to administer and track development applications.
• Canvasses staff for input and information on various topics and reviews for accuracy and consistency. Creates and updates reports and/or summaries compiling the collected data
• Drafts correspondence.
• Updates and maintains staff training records and generates various reports using appropriate computer applications
• Operates office equipment and computers utilizing a variety of software packages, (e.g. PTP, Microsoft Office Suite) applying speed and skill.
• Prepares presentation materials. Utilizes detailed layout and formatting
• Coordinates and maintains a complex record/retrieval system.
• Orders and maintains office supplies. 
• Creates project files and maintains the Unit's filing system, including archiving of files
• Prepares and processes documents/statistical summaries/reports, memoranda, minutes, and other documents.
• Coordinates and arranges meetings, events, room bookings, schedules. Takes notes/transcribes/distributes minutes and provides status report on follow up action items.

Key Qualifications: Your application must describe your qualifications as they relate to:

1. Considerable experience performing secretarial and administrative support duties to management staff and coordinating, tracking and processing key administrative functions and activities in a fast-paced, time-sensitive work environment
2. Considerable experience using Microsoft Office Suite (i.e. Microsoft Word, Excel, Outlook and PowerPoint), and Adobe Acrobat.
3. Considerable experience in providing excellent customer service and effectively communicating with senior staff, elected officials, external stakeholders and members of the public.
4. Experience taking, transcribing, and distributing meeting minutes.
5. Experience creating and formatting documents, reports, charts, spreadsheets and presentations.
6. Experience accurately inputting information in database systems.

You must also have:

• Excellent organizational and customer service skills with the ability to work effectively according to procedures and timelines.
• Excellent verbal and written communication skills with the ability to compose correspondence and memoranda.
• Ability to prepare detailed correspondence, summaries, statements and documentation requiring the interpretation and application of a wide range of administrative practices.
• Ability to interact with all levels of staff, senior management, councillors, the public, and other stakeholders in a professional manner, with the ability to exercise independent judgment and discretion in dealing with confidential matters
• Ability to set up hardcopy and digital/computerized filing systems in accordance with Corporate Records Management.
• Ability to work independently with minimal supervision and under time constraints.
• Ability to handle multiple tasks and priorities.
• Ability to deal with confidential information and to maintain diplomacy & discretion when dealing with confidential information
• Ability to meet and deal with both staff and the public tactfully and courteously with good written and verbal communication skills.
• Ability to work effectively with colleagues, provincial officials, consultants, solicitors and other internal and external clients.
• Ability to meet deadlines and work with minimum supervision.
• Ability to plan, prioritize and organize.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Job ID: 53662

• Job Category: Administrative
• Division & Section: Legal Services, Legal Prosecutions
• Work Location: St. Lawrence Market North, 92 Front Street East
• Job Type & Duration: Full-time, 1 Permanent vacancy
• Salary: $62,637.00 - $77,715.00, TX0003, Wage Grade 4
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 19-Mar-2025 to 02-Apr-2025

Major Responsibilities:

• Provides executive level administrative, secretarial and program related functions to support the Deputy City Solicitor Prosecutions, the Director of Prosecutions, the Prosecutions Section and the Legal Services Division.
• Performs varied administrative duties and clerical functions in connection with the operation of the unit.
• May provide work direction and training to assigned staff as directed by management of the Division.
• Exercises caution and discretion with respect to labour relations, personnel and other confidential information. Prepares correspondence including that of a confidential nature, such as disciplinary letters.
• Coordinates scheduling of appointments, meetings and events, and ensures that the appropriate information is provided. Prepares agendas for meetings, takes accurate minutes and prepares documentation to ensure there is follow up on items from meetings.
• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
• Prepares legal forms and legal documents.
• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes and directs correspondence and invoices, and initiates response.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Assists with monitoring the workflow of administrative matters in the unit ensuring adherence to relevant policies
• Liaises with and exchanges information with all levels of staff, elected officials and the public.
• Checks work for formatting and accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
• Coordinates and maintains office record/retrieval systems. Maintains supplies and inventories.
• Responds to and/or refers enquiries and complaints both telephone and written, from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Ensures that legal and administrative deadlines are diarized and brought to the attention of the appropriate person in a timely manner.
• Maintains continuous awareness of departmental administrative systems and procedures, organization structures in the division, and major corporate/divisional activities in order to provide effective administrative assistance.
• Prepares, formats and organizes Committee/Council materials and reports (including confidential matters), background, Briefing Notes. Formats Committee/Council reports prior to signature.

Key Qualifications:

1. Post secondary education in a college level paralegal studies or law clerk program and/or a combination of education and experience in relation to the Provincial Offences Act and the preparation of legal documents and forms for court matters.
2. Considerable experience in the performance of legal secretarial and administrative support duties at a senior level, handling a broad range of administrative matters, standard office practices and procedures, which must relate specifically to the actual duties of the position.
3. Considerable experience in the preparation and drafting of legal documents, standard correspondence and reports including editing the layout and formatting of documents for court as well as complex reports, charts, tables and reports to Council and Committees.
4. Extensive experience with a variety of software packages including Microsoft Office Suite as well as Email applications.
5. Considerable experience planning and organizing meetings, conferences and special events with all levels of staff, elected officials, other levels of government and the public.
6. Ability to use initiative and exercise interpersonal skills and judgement in daily work.
7. Ability to work with confidential materials/information for senior management, and ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with management staff.
8. Excellent organizational and time management skills, including attention to detail, with the ability to set priorities, meet deadlines and deal with conflicting priorities in a high volume, high stress environment.
9. Highly developed customer service and interpersonal skills with the ability to communicate effectively both orally and in writing at all organizational levels, including the political level, members of the public, the judiciary and external agencies.
10. Knowledge of municipal operations that may include but is not limited to council proceedings, corporate protocols, established Committees functions; both internal and special interest groups and current political issues.
11. Ability to research and gather information.
12. Ability to work independently and effectively with minimal supervision and prioritize work schedule.
13. Must be resourceful, flexible, adaptable, and possess a high degree of common sense and initiative.
14. Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings as required.

Job ID: 54079

Job Category: Administrative

Division & Section: Technology Services, Enterprise Strategy & Project Delivery

Work Location: METRO HALL, 55 John St. Toronto

Job Type & Duration: Temporary, Full-time, 18 month vacancy

Salary: $62,637.00 - $77,715.00 (2024 rate)

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 20-Mar-2025 to 25-Mar-2025

Major Responsibilities:

Organizational & Coordination Skills:

• Performs varied administrative duties and clerical functions in connection with the operation of the Enterprise Strategy & Project Delivery section. May provide work direction and training to assigned staff.
• Handles scheduling of appointments for the Deputy, Chief Technology Officer and ensures that the appropriate information is provided.
• Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
• Checks work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature by the Deputy, Chief Technology Officer.
• Assists with budget administration for the unit. Administers petty cash.

Customer Service Orientation:

• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiates response  on behalf of the Deputy, Chief Technology Officer.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Monitors and controls the workflow of the Enterprise Strategy and Project Delivery section, ensuring adherence to relevant policies.
• Liaises and exchanges information with all levels of staff, elected officials and the public.

Communication:

• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data.
• Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence for the Deputy, Chief Technology Officer.
• Exercises caution and discretion with labour relations, personnel and other confidential information. Types correspondence including that of a confidential nature, such as disciplinary letters.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
• Maintains continuous awareness of municipal matters, departmental administrative systems and procedures, organization structures in the division, and major activities in order to provide effective administrative assistance.
• Prepares and organizes Council materials (including confidential and employment/labour relation matters), background, briefing notes. Formats Committee reports prior to signature.

Key Qualifications:

Your application for the role of Administrative Assistant 2 should describe your qualifications as they relate to:

1. Post-secondary education in Project Management, Business Administration or a related discipline, or the approved equivalent combination of education and/or experience.
2. Experience in providing administrative assistance to senior management handling a broad range of administrative matters including complex calendar management, and triaging responses to emails.
3. Experience utilizing Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook) and SAP (SuccessFactors).
4. Experience working with and preparing, complex reports, correspondence, and documents for management.
5. Experience taking minutes and handling confidential materials/information.
6. Experience with electronic filing systems, records retention policies & practices.
7. Excellent organizational and time management skills including attention to detail, ability to set priorities, meet deadlines, and deal with conflicting priorities and work demands.
8. Strong analytical and problem-solving skills in combination with the ability to handle sensitive issues using strong political acumen.
9. Ability to research and compile data in a timely fashion.
10. Ability to provide work direction to other support staff.
11. Excellent verbal & written communication skills.
12. Ability to work both independently and in a team environment to coordinate work assignments.

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Overview