All jobs within 50 km around Gatineau in Public Service

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for supporting total resident care, according to a Resident Care Plan, ensuring residents' optimal functioning and well being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of Grade 12 and a Personal Support Worker (PSW) certificate program* which meets the standards established in the Long Term Care Act.  

*Clinical Practicum hours within the Personal Support Worker program consist of a minimum of one hundred and forty (140) hours, as practical experience, preferably with clinic experience in a geriatric or long term care setting. 

No other related work experience is required.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Resident hygiene, optimal functioning, well-being, feeding, elimination
• Health Care Aide routines and practices in a long-term care setting 
• Infection control guidelines
• Transfer and positioning techniques of residents
• Rehabilitation and palliative approaches
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
   

COMPETENCIES, SKILLS AND ABILITIES

• Effective team member
• Respectful and caring to residents
• Communicate with cognitively impaired residents, families, colleagues and staff
• Organize and prioritize workload
• Manage time effectively
• Follow resident care plan and carry out activities as directed
• Report resident needs through observation of physical and mental condition/behaviour
• Follow safety procedures to maintain a safe and clean environment
• Transfer and positioning techniques of persons requiring long term care
• Good interpersonal and communications skills
• Meets the physical demands of the job
• Self-motivated
• Displays a positive attitude towards older persons
• Demonstrates respect for resident choice, privacy and confidentiality
• Communicate respectfully with residents, families, colleagues and staff
• Reliable, punctual, flexible, adaptable, tactful

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
 

You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
 

You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:

• Federal/Provincial/Municipal laws
• Special Constable contract with the Ottawa Police Services Board
• Rules and regulations governing a Special Constable appointment (as amended from time to time)
• Corporate/Branch/Division policies and standards
• Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards

*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.

EDUCATION AND EXPERIENCE

Completion of community college Police Foundations or Law and Security Certificate.
 

Minimum of 2 years of security experience in a transit environment.

Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
• City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
•  Court processes and procedures
• Investigative and evidence gathering techniques
• Crowd control and emergency response techniques
• Dispute resolution techniques
• Personal and physical security methods
• Electrical and computerized security equipment
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
• Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
• Possess leadership and negotiation skills
• Possess analytical and problem solving skills
• Possess demonstrated assertiveness and self-control
• Possess strong conflict/dispute/crisis resolution skills
• Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
• Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
• Able to build and maintain relationships within the community, with stakeholders and other agencies
• Able to demonstrate sensitivity to the needs of all people and cultures
• Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
• Possess excellent interpersonal, communication, and report writing skills
• Possess neat and legible handwriting
• Possess effective public relations and public speaking skills
• Able to use portable corporate communications technologies, such as 2-way radio, etc.
• Able to drive a City vehicle
• Possess a work record of good attendance/job performance
• Be of good moral character and habits
• Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
• Possess cultural awareness, value diversity and be sensitive to others
• Able to display tact and diplomacy
• Able to deal with physical situations and physically control/restrain others when necessary
• Able to work outside in all weather conditions
• Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident's expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for planning, developing, implementing and evaluating a social work program for the home within a social model of care in accordance with Ministry of Health and Long Term Care standards, Accreditation Canada standards and the mission, vision and values of the Long Term Care Branch.  The focus is on the social and emotional wellbeing of the residents and their families.

You act as the facility Resident Placement Coordinator, including admissions, discharges and transfers, and as a member of the inter-disciplinary team, strengthen the psychosocial functioning and support systems of the home to assist successful resident transition to the home and ongoing individual quality of life in the home, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Social Work

Minimum of 3 years of experience in Social Work

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Health and social services systems in Ottawa
• Community resources
• Principles and practices of social work in a long term care setting within a social model of care
• Techniques, approaches and procedures appropriate to the inter-disciplinary management and delivery of care to residents with cognitive impairments, psychogeriatric conditions and physical impairments
• Group dynamics and team building techniques
• Crisis intervention

COMPETENCIES, SKILLS AND ABILITIES

• Plan, organize and direct social work services in a social model of care
• Work effectively within an interdisciplinary team
• Liaise effectively with community, health and social agencies
• Excellent communication both verbally and in written form
• Set priorities and meet deadlines
• Counselling techniques
• Effective leadership and management qualities
• Strong and effective interpersonal skills
• Flexibility
• Tact and discretion, non-judgmental
• Self-starter
• Highly motivated to achieve program objectives through a cohesive, effective team

JOB SUMMARY

The mandate of Traffic Services is to provide all traffic operations, road safety, traffic investigations and traffic management in the City of Ottawa. 

You are accountable for providing vision, leadership and strategic direction to the Service, and planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations.

Services and programs include integrated, safe and efficient management of the City’s transportation system network which has a direct impact on emergency services, business owners and the general population of the City of Ottawa. 

Traffic Services is comprised of the Traffic Operations and Traffic, Safety and Mobility units.

You are also accountable for managing the Service’s human and financial resources including contracted services for large capital programs as required.  

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering, Business Administration, Public Administration or other related field

Minimum of 10 years of related experience in the Transportation field, including a minimum of 5 years managing human resources, external contract resources, operating and capital budgets in a complex public organization or private sector corporation

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service’s functions, programs, services and operations
• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service’s functions, programs, services and operations such as the Highway Traffic Act, the Ontario Traffic Manual or the Manual of Uniform Traffic Control Devices of Canada
• Development and implementation of long range and short term strategies for traffic services operations engineering and technical support
• The City of Ottawa, its operations and corporate governance structure
• Relevant City codes, policies and procedures 
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration 
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies.