Solid Waste Management Services Division is responsible for collecting, transporting, processing, composting and disposing of municipal and some private sector solid waste, including garbage, recyclables, organics, yard waste, electronics and household hazardous waste.

The Asset Management Unit (AMU) under the Infrastructure & Resource Management (I&RM) Section is responsible for the Division's physical assets throughout their complete life cycle, from initial design and construction; to commissioning and start-up; to meeting major maintenance and rehabilitation requirements during the life of the asset.

The Transfer Stations & Landfill Operations Section is responsible for managing the performance and maintenance of the City's network of seven transfer stations, six household hazardous waste depots, haulage logistics and roll-off services, the Green Lane Landfill, and approximately 160 closed landfill sites. The section is also responsible for the upkeep and repairs of three Collections and Litter Operations yards and a maintenance yard. Reporting to the Manager of Operations Coordination, the technical trainee will support ensuring that sites are compliance with Ministry of Environment, Conservation & Parks and Ministry of Labour requirements. The role will require travel to various solid waste sites.

Major Responsibilities:

• Assists with work associated with site environmental compliance approvals.
• Travels to various site locations as required to assist in site inspection reviews, takes photos, reports on conditions and records data.
• Assists in developing annual compliance reports.
• Assists with collecting, organizing and presenting information. (notes/sketches/reports from field investigations and site visits).
• Researches on engineering and project management topic and collects and presents information.
• Enters data on various systems.
• Assists with indexing, searching, retrieving and filing of records.
• Prepares presentations, reports, briefing notes on assigned topics.
• Attends meetings and take notes.
• Answers inquiries, provides general information, takes messages and directs inquiries to appropriate staff to answer questions/handle requests.
• Assists in developing, updating, and maintaining SWMS Assets databases related to the City's SWMS Program.
• Assists in technical investigations and studies regarding asset inventory, valuation, and strategic infrastructure issues.
• Supports in compiling and analyzing financial information required for the preparation and monitoring of capital plan and capital budget.
• Assists in performing technical tests.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in a discipline pertinent to the job function (i.e. Environmental, Mechanical, Civil or related Engineering program as recognized by the Ontario Ministry of Training, Colleges and Universities), or an approved combination of education and experience.
2. Experience in providing customer service to a broad range of stakeholders by responding to stakeholders' enquiries and dealing directly with staff.

You must also have:

• General Knowledge of municipal engineering. .
• Ability to communicate effectively both orally and in writing.
• Ability to use various software tools and applications for developing and maintaining databases and spreadsheets.
• Ability to research, analyze, interpret and present information.
• Ability to conduct statistical analysis and manipulation of data.
• Ability to draft and create presentations.
• Analytical and problem-solving skills.
• Interpersonal skills to work effectively as a member of a team.
• Knowledge of Microsoft Office Suite would be an asset.
• Flexibility to travel to other City work locations when required.
• A valid Ontario "G" Driver's License would be an asset.

Note: The applicant pool from this job posting may be used for similar summer job opportunities in various divisions.

Job Description:

The Traffic Agent will provide critical traffic control and congestion management for the City of Toronto's Transportation Services Division, by implementing traffic mitigation measures, as it relates to the public Right of Way and in accordance with the Highway Traffic Act and City of Toronto Municipal Code and related provincial legislation.

Major Responsibilities:

• Implementing congestion management measures by directing traffic at intersections to ensure the safe and efficient movement of pedestrians, cyclists and motorists.
• Directs the flow of traffic within the City of Toronto and ensures barricades and other measures are implemented to ease congestion and ensure the safety and security of the public for all modes of Transportation.
• Provides in field active traffic management and educates the public on traffic operations at various projects not limited but including construction, signal activation and maintenance, events and critical intersections.
• Provides traffic coordination, parking enforcement and responds to vehicle and pedestrian related emergencies or other emergencies that occur on the roadway.
• Prepares and confirms details of incident reports as required.
• Carries out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer and agent in accordance with Canadian/Provincial/Municipal laws and established contracts, agreements, policies and procedures, etc.
• Treats the public with respect and dignity and ensures compliance with AODA requirements.
• Provides feedback that assists with developing and implementing traffic mitigation measures and background research. Provides a summary-in-brief with the outcome and forwards recommendations.
• Ensures compliance with emergency preparedness measures and Occupational Health & Safety regulations.
• Responds to emergencies affecting the safety of those on the highway (i.e. falling glass from buildings, fallen scaffolding on roadways, flying debris, collisions, etc.) and initiates the attendance of emergency responders when required.
• Assists in the safe and timely movement of emergency vehicles through intersections.
• Promotes compliance with the City of Toronto's by-laws and provincial statutes and educates members of the public of their responsibilities as they relate to the Right of Way.
• Participates and/or leads the review of existing, and the development of new programs and processes related to the Right of Way.
• Creates and Conducts educational programs and trains new staff.

Key Qualifications: 

Your application must describe your qualifications as they relate to:

1. Post-secondary education in a related field or the equivalent combination of education, and training in the same or related field.
2. Experience interacting and dealing directly in person with the public, service providers and/or staff, as well as via phone and email as required.
3. Experience and/or equivalent educational courses in interpreting, applying or enforcing laws and by-laws e.g. Highway Traffic Act.
4. Must possess and be able to maintain a current valid Ontario Class "G" Driver's License and the ability to obtain a City of Toronto driver's permit.

 
Special hiring notes:

• Please note that the process for hiring Traffic Agents may change due to legislative requirements and/or other agreements. We will do our best to notify candidates of potential changes.
• Successful candidates are required to complete and pass Special Constable Training and all other mandatory training to be considered for this position.
• As a condition of employment, selected candidates will be required to obtain and maintain Special Constable Status in accordance with any established agreement throughout their employment as a Traffic Agent.
• Must be able to pass a background investigation for the purpose of obtaining Special Constable Status.
• Applicants are encouraged to review the "Special Constables: A Practitioner's Handbook" published by the Ministry of the Solicitor General, this guide provides valuable information regarding the skills needed to become a Special Constable.
• OACP Certificate of Results is an asset. For further information on obtaining OACP Certificate of Results for the City of Toronto please visit: https://oacpcertificate.ca/becoming-a-special-constable/
• Full Traffic Agent hiring process is approximately 40 weeks.
• The following steps are included in the Traffic Agent hiring process. Candidates need to be successful at all these steps to be awarded a position:
  • Initial application screening
  • Written assessment
  • Screening Interview
  • Fitness assessment (Shuttle Run, Pass Level of 5.5)
  • Interview
  • Reference checking (1 Current Supervisor, 1 Employment, 2 Character References)
  • Pre-screening (Initial Background Investigation)
  • Background investigation (requires submission of a Preliminary Background Questionnaire)
  • Issuing Conditional Job Offer Letters
• Upon acceptance of Conditional Offer Letter, successful candidates must obtain their Special Constable status, process outlined below:
  • Special Constable Training
  • First Aid and all other Mandatory Training
  • Provincial & TPSB approval
  • Oath Taking
  • Final Approval
  • Achieved Special Constable Status
  • Assignment of Badge Number and Special Constable ID number
  • Maintain Special Constable status in accordance with all legislation and agreements
  • Completion of in-field training

You must also have:

• Ability to stand for long periods of time in live traffic in various weather conditions including, but not limited to, snow, rain, cold, and heat.
• Ability to work shifts (days, afternoons, nights, weekends, overtime and holidays).
• Access to a personal vehicle to be used for work purposes.
• Ability to use various tools and equipment related to the role including Personal Protective Equipment (PPE).
• Ability to make independent decisions in the field under stressful conditions in a fast paced environment.
• In-depth knowledge of, legislation, codes, and by-laws including: Highway Traffic Act, Municipal By-Law Enforcement Act, the Provincial Offences Act and Provincial Court Operations.
• Familiarity with and knowledge of the Occupational Health & Safety Act, the Human Rights Code and related Orders including Accommodation for Ontarians with Disabilities Act.
• General knowledge and understanding of the City of Toronto's technical standards, policies and practices related to permitted road activities.
• Excellent interpersonal, written and verbal communication skills to provide a high-level of public service in responding to a variety of diverse situations (i.e. the public, emergencies, and law enforcement officials).
• Ability to use good judgment, problem solving, and decision making skills to assess and resolve situations which may require negotiation to affect resolution in urgent, volatile, sensitive, contentious, emotional and/or intimidating situations.
• Ability to use computer applications (e.g. Microsoft Word, Excel, for word processing and database management) to provide clear, timely and detailed documentation for investigations, enforcement activities, and incident response.
• Ability to work independently and as part of a team.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
• Ability to work from various sites across the City of Toronto.

NOTE TO ALL APPLICANTS:
There is a PART-TIME, TEMPORARY Traffic Agent posting, Job ID: 44412. Should you want your application to be considered for the part-time posting as well, you must also submit your application to that posting.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Location and Shift Information:

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

Reporting to the Deputy Chief Technology Officer, Technology Standardization Delivery, the Senior Enterprise Solutions Technical Lead will provide technical leadership to the City of Toronto (COT)_ Integrated Business Management System (IBMS) program. This role is critical to driving technical, strategic direction for the implementation of the application while providing leadership to the technical team that will support the project. The Senior Enterprise Solutions Technical Lead is also responsible for planning and coordinating the sustainment change impacts and specialized work packages for the IBMS project, working closely with the Program Director, Project Managers, Platform Owner, team members and other divisional stakeholders. This individual will focus on strong partnerships and apply proven communication and problem-solving skills to guide and assist the project on work packages related to technical leadership on the platform and foundation technologies, change management, user access and technology administration.

Responsibilities in this role will vary; specifically, you will:

Major Responsibilities:
 

• Develops and implements detailed plans and recommends policies regarding program-specific requirements.
• Manages, motivates, and trains the unit's staff, ensuring effective teamwork, high work quality and organizational performance, continuous learning and encouraging innovation in others.
• Supervises the day-to-day operation of all assigned staff, including the scheduling, setting and reviewing work.
• Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action when necessary.
• Develops, recommends, and administers the annual budget for the unit and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Leads the definition, design, and implementation of foundational enterprise solutions, providing technical leadership and subject matter expertise in areas including platform and basis technologies, enterprise change management, User Access administration, and Tech Admin (NetWeaver/Basis).
• Develops and delivers long-term strategic goals for enterprise solution implementation and standards with business users, divisional managers, clients, and other key stakeholders.
• Develops and implements critical components of enterprise solutions and information. Ensures continuous research and updates of the enterprise solutions based on the needs of the City.
• Ensures solutions, data strategies, and architectures comply with regulatory requirements.
• Oversees the technical design and implementation for corporate City of Toronto enterprise solution environments.
• Oversees design of enterprise solution architecture to fulfill current and future organizational needs.
• Assesses current technical architecture and develops future enterprise solution design.
• Creates short-term tactical solutions to achieve long-term objectives and the overall roadmap.
• Develops and promotes enterprise solution methodologies and standards.
• Addresses solution-related problems concerning integration, compatibility, and multiple­ platform integration.
• Identifies and develops opportunities for solution reuse, migration, and retirement.
• Assesses and determines governance, stewardship, and framework for managing data across the organization.
• Establishes mechanisms for monitoring and compliance with technology and information governance policies and practices.
• Enforces technology and information governance standards and policies, including change and user access management.
• Ensures solutions and data quality management practices and standards are adhered to.
• Establishes methods and procedures for measuring solution and data quality and tracking improvements.
• Establishes processes for governing, identification, collection, and use of corporate metadata and takes steps to assure metadata accuracy and validity.
• Oversees mapping of data sources, data movement, interfaces, and analytics while ensuring data quality.
• Conducts solution and data capacity planning, life cycle, retention, usage requirements, feasibility studies, and other related tasks.
• Creates strategies and plans for enterprise solution administration, backup, disaster recovery, business continuity, and archiving.
• Coordinates the definition of backup, archival and disaster recovery strategy for enterprise solutions.
• Ensures integrity of the enterprise solution environment by working with business and technical partners.
• Selects and implements the appropriate tools, software, applications, and systems to support relevant solution goals.
• Defines standardized methods and techniques for enterprise solution projects.
• Collaborates with project managers and business unit leaders for enterprise solutions projects.
• Ensures the success of enterprise solution rollouts.
• Directs and supports technical project teams providing continuity and consistency across projects.
• Liaises with vendors and service providers to select products or services that best meet organizational goals.

Key Qualifications:

Your application for the role of Senior Enterprise Solutions Technical Lead (IBMS)  should describe your qualifications as they relate to:

1. Extensive years of relevant, progressive supervisory work experience in all stages of complex IT solution development and sustainment programs with a proven track record of delivering results
2. Previous experience and knowledge of all or most of the elements of the role 
3. Demonstrated commitment to teamwork and collaboration in a multidisciplinary team setting, facilitation, communications, conflict resolution, and problem solving
4. Familiarity with municipal government policies, legislations, and procedures as it relates to City Planning, Toronto Building and Municipal Licensing and Standards.
5. Extensive experience in solution development and system design using a wide variety of technology standards: Eclipse, Visual Studio Code Java, Python, Apex, Spring Boot framework, CotJS (UI/JS/Form/Map) web framework, Apache Camel (or Nifi), PostgreSQL OpenAPI, JSON schema WordPress, OpenShift, AWS EKS and ECS, Blue Canvas, and Gitlab, Crystal Reports, J2EE, JIRA, ITIL, ServiceNow, Erwin Data Modeller, HP Testing Suite, Salesforce, JavaScript, SOAP, MVC architecture.
6. Experience in design, implementation, administration, and evaluation of integrated business management workflow solutions with Amanda v4.4, PowerBuilder, Oracle Database and or other CDRL applications
7. Considerable experience in system documentation preparation, reviews, and management, including options analysis, architecture, requirements, design, technical specifications, testing and service support specifications.
8. Excellent interpersonal skills with the ability to work independently and collaboratively in a multi-divisional diverse environment
9. Business acumen and a strong customer service orientation to establish and maintain effective consulting relationships with clients and vendors.
10. University degree in computer science or a related discipline with several years of progressively more responsible development/sustainment experience in large scale IT solutions or the approved equivalent combination of education and/or experience.

JOB DESCRIPTION

Are you an experienced engineer, able to bring confidence and your expertise of transportation in a project management capacity? Do you have the ability to work with others in implementing your strategies and design abilities? If so, you will enjoy this opportunity to join the Transportation Services Division of the City of Toronto.

The Transportation Services' Traffic Management Section is seeking Transportation Engineers for the following units:

Active Traffic Management (One Temporary and One Permanent Position)

This unit is responsible for the Transportation Operations Centre (TOC - a.k.a RESCU), which manages both highway and arterial roadways to minimize the impacts of road incidents and unexpected congestion. The TOC implements traffic management and traffic control strategies that improve operational efficiency and manage traffic flow to enhance safety and capacity in real time. The TOC utilises and manages intelligent transportation systems and other sources to detect traffic incidents, notify emergency responders, and provide up-to-date traveller information to the public.

Traffic Systems Planning, Design and Capital Coordination (One Temporary Position)

This unit is responsible for all design related activities for traffic signals and Intelligent Transportation Systems (ITS). This unit also provides project management, technical expertise and engineering input while overseeing traffic signal and systems design and construction activities undertaken by third parties such as Metrolinx, MTO, developers and TTC.

Traffic Operations (One Permanent Position)

This unit is responsible for providing project management, technical expertise and engineering input into addressing complex traffic operations issues. These issues include congestion management, neighbourhood infiltration, Complete Streets implementation strategies, transit network, operational studies and Vision Zero initiatives for all road users.
 

MAJOR RESPONSIBILITIES
 

Your primary responsibilities as a Transportation Engineer, reporting to the Manager of the applicable above-noted unit, will be varied, but you’ll be expected to:

• Develop leading-edge Intelligent Transportation System (ITS) initiatives and find pragmatic solutions to transportation problems which satisfy the City's economic, environmental, and social responsibilities.
• Carry out and/or direct design and construction projects related to the modification, expansion or upgrading of traffic signal infrastructure (including bike signals, pedestrian crossovers, electronic controller equipment, detection, etc.), and the demonstration, expansion or upgrading of projects such as transit signal priority and emergency vehicle pre-emption, adaptive signalling, communications, variable message signs (VMS), CCTV cameras, traveller information systems, vehicle detection, etc.
• Review technical reports to provide input, comments and guidance.
• Prepare and review a variety of documents, such as contracts, policies, procedures, procurements, specifications and agreements.
• Prepare terms of reference for consultant/contractor assignments.
• Direct the work performance of external service providers with respect to quality, timeliness, cost, and completion of required tasks.
• Prepare technical and other necessary reports and submissions for the information of, and as required by, the Division and City of Toronto Council.
• Supervise project team members and support staff, including work term students.
• Develop standard operational procedures for traffic management, traffic operations and ITS functions.
• Develop standards and specifications related to traffic signal and ITS infrastructure and equipment, and update operation manuals to reflect operational practices due to technological changes.
• Monitor system networks, ITS equipment and network usage and performance.
• Liaise with the public, Councillors, the media, consultants, contractors and other transportation agencies on matters relating to the delivery of assigned capital projects.
• Work with various internal stakeholders including Technology Services and the Office of the Chief Information Security Officer, among others.
• Prepare and make presentations to senior divisional managers and other internal stakeholders.
• Establish, maintain and foster linkages to other units throughout the City and colleagues in other municipal, provincial, and federal governments to ensure effective partnerships.
• Maintain an awareness of developments and advancements in relevant fields to retain technical competency and provide state-of-the-art advice.
• Review drawings, engineering studies, specifications, plans and cost estimates prepared by consultants as they pertain to construction or modification of ITS and traffic signal facilities.
• Respond to enquiries from the public, City staff, members of Council, interest groups, and government agencies regarding traffic management issues.
• Provide work direction and training to unionized and non-unionized staff.
• Undertake random checks and monitor work performance by contracted staff.
• Prepare training course materials and conduct training and demonstrations for users of the traffic management systems.
• Assist the Manager and Senior Engineer in developing budgets and estimates, including the Unit’s annual operating and capital budgets.
• Monitor expenditures for assigned projects and activities, and provide regular reports to the Senior Engineer and Manager.
• Secure all engineering permits and approvals as may be required from external agencies.
• Perform and/or review research on new technical developments and practices related to traffic management systems and operations.
• Program, operate and maintain a variety of electronic, mechanical, digital, analog, wireless, and computerized equipment that is part of the existing Traffic Management infrastructure.
• Perform other related duties, as assigned, to support the needs of the Traffic Management Section.

KEY QUALIFICATIONS
 

1. Registration as a Professional Engineer (P.Eng.), and membership in good standing with Professional Engineers Ontario.
2. A university degree in Civil Engineering with a focus on transportation systems, Electrical Engineering or a discipline pertinent to the job function, or an equivalent combination of education, training and experience. Education in multiple disciplines would be an asset.
3. Extensive experience in the planning, design, and construction of projects related to Street Lighting, Intelligent Transportation Systems (ITS), traffic signal operations, traffic signals and systems, advanced traveller information systems (ATIS), advanced traffic management systems (ATMS), and communication systems.
4. Considerable experience in project management, leading and coordinating multi-disciplinary teams for medium-large ITS and traffic signal deployment.  
5. A valid Ontario Class “G” driver’s licence and access to a reliable personal vehicle for use on City business.
6. Experience on Communication Network Architecture and related hardware will be considered an asset.
7. Advanced knowledge of the operation and maintenance of electrical, electronics and communications equipment for traffic control systems.
8. Excellent communication, customer service and interpersonal skills to communicate with stakeholders, project participants and partners, special interest groups, the media, the general public, elected officials, internal and external clients and consultants.
9. The ability to work in a team, take initiative, self-manage, and be accountable, flexible, and adaptable.
10. Prioritization, organization and leadership skills to multi-task, track and manage budgets, and schedule and manage the work of consultants, vendors, contractors and multi-disciplinary teams.
11. The ability to work outside of regular business hours, when required.
12. Highly developed analytical and diagnostic skills to organize records and data, and prepare specialized technical reports, with the ability to perform effectively in a system operations environment.
13. Knowledge of relevant standards, Acts, By-laws, and Regulations, including Occupational Health and Safety Act, Ontario Highway Traffic Act, Manual of Uniform Traffic Control Device, National Transportation Communications for Intelligent Transportation System Protocol (NTCIP), International Municipal Signal Association standards, National Electrical Manufacturers Association standards, Ontario Traffic Manual, Ontario Provincial Standards, City of Toronto road system, and City of Toronto Uniform Traffic By-laws.
14. Knowledge in the principles of traffic engineering technologies, theories and practices, and safe work practices as they relate to working with high-speed and heavy-traffic roadways.

Work Location: 703 Don Mills Road and Metro Hall, 55 John St.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Solid Waste Collection Operator within our Solid Waste Management Services Division.

Major Responsibilities: 

• Operates a wide variety of collection vehicles and equipment independently or with a crew member.
• Moves carts/bags to the truck and uses appropriate mechanisms to dump or manually lift onto the truck.
• Operates mechanical equipment attached to vehicles/equipment in a safe and efficient manner.
• Lifts and loads garbage, recyclable materials, organics, organic yard waste and special pick up items such as household appliances, discarded furniture, wood, carpet and electronics.
• Places empty carts and containers back to the set out location in a tidy manner.
• Assists operator by signaling vehicle which is being maneuvered or backed up when on a two person crew.
• Drives vehicle to designated disposal facilities and unloads all materials in accordance with requirements of facility operator.
• Performs Daily Pre-Trip Inspection Report (Circle Check); identifies and reports vehicle and equipment malfunctions; maintains vehicle and equipment in a clean and tidy condition.
• Completes reports (e.g., Driver’s Collision/Incident Report) related to assigned duties and responsibilities.
• Operates 2-way radio or mobile phone.
• Performs other duties at this wage grade level or lower such as labouring type duties, maintenance and cleaning activities when not operating assigned vehicle or equipment.
• Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must possess and maintain a valid Province of Ontario, Class “D” Driver’s License with “Z” endorsement and must qualify for the City’s equipment operating permits and requirements.
2. Must be familiar with requirements of the Occupational Health and Safety Act and its regulations for the safe performance of his/her duties and responsibilities or capable of obtaining familiarity of same.
3. Must possess and be able to maintain as appropriate, any valid Province of Ontario requirements to operate mechanized equipment.

You must also have:

• Good driving record and familiarity with location of major city streets.
• May be required to do shift work in conformance with the Collective Agreement.
• Ability to use or learn to use various technical devices related to the position.
• Ability to deal courteously with the public.
• Ability to communicate in relation to their job duties.
• Must be physically capable of performing required duties (accommodation will be provided in all parts of the hiring process as required under the City’s Employment Accommodation Policy and the Joint Modified Work Program in the Collective Agreement) and able to work in all weather conditions.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Job Summary:
In this pivotal, strategically important role of a Manager Business Transformation & Change Management with the City of Toronto Policy, Planning, Finance & Administration (PPFA) Division, you will oversee the change management and business process transformation necessary for PPFA service areas, clients and other stakeholders through a combination of changes to ensure effective service delivery. 

Reporting to the Director Financial Management, you will facilitate modernization and transformation of PPFA’s business and financial processes, including the necessary changes arising from City’s financial systems transformation. Working in collaboration with corporate partners and change management leads from multiple client divisions in Infrastructure Services (IS) and Development and Growth Service (DGS) areas, you will initiate, develop and coordinate processes to gather divisional business and functional requirements, conduct and consolidate impact assessments arising from City’s transformation projects, drive consensus amongst various stakeholders for changes to business processes to align with corporate technology-updates and City’s strategic goals.

Major Responsibilities:

• Supports the development and management of cross-divisional stakeholder relationships including stakeholder engagement governance and decision framework in collaboration with the FSTP Project Management Office (PMO).
• Enables leadership alignment and facilitates a shared understanding of change management activities.
• Develops the strategy for PPFA change management in close collaboration with client divisions and corporate partners and establishes an integrated approach for change management activities.
• Provides leadership and oversight of all change, communications and training activities in PPFA service areas.
• Provides direction, guidelines, and standards for PPFA and Client Divisional Change Ambassadors (Divisional Finance Leads, Change Ambassadors, Consultants, Analysts, Experts) for execution of change management activities.
• Develops, implements and coordinates processes to gather business and functional requirements, consolidates impact assessments within PPFA service areas and client divisions and drives consensus amongst multiple stakeholders on change management activities.
• Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops and/or implements effective and innovative solutions to meet divisional and client needs in the various areas of technology-led business transformation and change management.
• Supports large-scale division-wide projects that incorporate proactive and innovative solutions to addressing business challenges and achieving divisional goals and objectives. Integrates how the big picture of the initiative comes together from definition through implementation of implications across the business.
• Manages implementation of technology changes through communications, change management action plans, education and training.
• Establishes, develops and implements a quality management program that provides methodologies, standards, policies, tools and best practices for quality management to ensure quality assurance, quality control, testing and consistency across the Division, and continuous improvement of service delivery.
• Manages the acquisition of hardware and software, technology tools, licenses, maintenance and development of the testing environment and methods.
• Develops, maintains, implements and communicates formal change management standard methods, policies, procedures and controls to manage changes to business processes, service delivery, applications, solutions and technology systems.
• Educates and provides advice on options, requirements and consequences of implementing new change initiatives.
• Researches, defines, recommends and prioritizes new opportunities, continuous improvement, emerging technologies, tools, resources, methodologies and strategies to maintain and improve the Division's change management and quality management systems.
• Establishes training, communications and awareness programs on business transformation initiatives affecting service delivery, business processes and policy changes for internal and external stakeholders.
• Prepares briefing notes and reports to senior management, the Deputy City Manager, Council and Committees on change management, quality assurance and business transformation issues.
• Establishes an effective and collaborative working relationship with the Division's senior management team and management staff, staff from client divisions and other corporate partners.
• Represents Divisional interests and needs on a Corporate level and participates in IS and DGS Service areas and Corporate projects, committees, consultative or operational groups related to business transformation and change management.
• Provides a high level of customer service to operating units, supporting program management staff with processes and tools needed to effectively and efficiently delivery services.
• Assists in the development, design and implementation of functional policies and programs that make major changes in overall business performance based on long-term needs.
• Coordinates and manages divisional quality assurance ensuring legislative and program delivery requirements are met.
• Manages the coordination and implementation of technology and change management impacts around the Division's emergency management and business continuance initiatives in conjunctions with the appropriate Divisional and Corporate representatives from the senior executive level through to the operational level.
• Develops, coordinates and manages new and existing Service Level Agreements, Project Charters and other Inter-Divisional Agreements with partner divisions.

Key Qualifications:

1. Post-secondary degree in discipline pertinent to the Divisional job function with extensive experience working in a large complex organization environment, or the approved equivalent combination of education and relevant management experience.
2. Extensive experience in planning and implementing change management for large complex system implementations, ensuring that the change is accepted by internal and external stakeholders, and all levels of the organization. Change Management includes training, communications, public engagement, marketing, business process redesign and restructuring and any other task required to ensure the change is accepted by the business and the public.
3. Considerable experience in planning and managing all aspects, change and project management, implementation, and training with commitment to customer service, performance quality and continuous improvement.
4. Considerable management experience gained through progressively responsible positions including supervision and performance development.
5. Excellent communication skills, report writing and presentation skills with the ability to interact and communicate both, in writing and verbally, with all levels of the organization and to forge solid internal and external relationships.
6. Ability to lead change, coach, train, develop and motivate teams including contracted resources and subject matter experts.
7. Knowledge of and/or formal accreditation in project management would be an asset.
8. Effective decision-making skills that promote and foster teamwork while being flexible and responsive in finding new ways to be creative in planning and acting on issues
9. Highly developed interpersonal, human relations, negotiation and conflict resolution skills.
10. Creative problem solving and analytical skills in synthesizing information and understanding impact of changes across all aspects of the Division's information technology environment.

• Mentors dental students from universities and colleges
• Ensures that the clinic is properly equipped and maintained, and meets safety requirements for staff and patients
• Ensures medical emergency kits and oxygen are available and in a state of readiness, and that staff is prepared to implement lifesaving procedures as necessary (i.e. administer emergency medication, provide oxygen, perform CPR)
• Ensures proper x-ray quality assurance and safety and the proper disposal of biohazardous waste
• Provides liaison between the Public Health Dental Unit, school staff (principals and teachers) and parents of patients regarding policies and goals of treatment (i.e. letters from both the department and individual schools.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Graduate Degree in Dentistry from a recognized university and have, or be eligible for a license from the Royal College of Dental Surgeons of Ontario.
2. Considerable experience working as a Dentist in a dental office.
3. Experience in the field of removable prosthetics and paediatric and geriatric dentistry.
4. Strong interpersonal and communication skills and the ability to work cooperatively with staff and clients, including children and parents in a community clinic.
5. Excellent customer service skills and commitment to the Toronto Public Service. 
6. Post-graduate training or experience working in a Public Health environment would be an asset.
7. Fluency in one or more of the following languages is an asset: Chinese, Tamil, Hindi, Urdu, Korean, Russian or Spanish (please indicate language skills on resume).
8. Familiarity with Public Health dental programs.
9. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
10. Familiarity with government legislation in the area of Occupational Health and Safety.
11. Willingness to travel to other clinics.
12. Ability to work evenings and weekends.
13. A valid Ontario Class "G" Driver's License is an asset.

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence.

Major Responsibilities

• Performs varied administrative duties to support Directors and their sections within the Senior Services & Long-Term Care division.

• Exercises caution and discretion when managing confidential and sensitive information.

• Schedules meetings, organizes materials, and supports activities for the Director and other staff in the section as required.

• Prioritizes day-to-day activities and requests for meetings from various areas, including managing urgent and emerging issues.

• Screens, reviews, and prioritizes incoming phone calls, e-mail and mail, processes correspondence, and where appropriate directs to appropriate staff.

• Assists the Director to monitor and flag hot issues for standing Committees and City Council.

• Ensures that the tracking and following up of requests is maintained and deadlines are met.

• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data.

• Drafts correspondence composes and types of letters and memoranda and routes or answers correspondence.

• Reviews work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature

• Coordinates the development and preparation of summary notes and briefing materials for the Director.

• Prepares and organizes materials (including confidential and employment/labour relations matters).

• Prepares presentation material utilizing detailed layout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government.
• Maintains awareness of municipal and Senior Services & Long-Term Care matters, administrative systems and procedures to provide effective administrative assistance.
• Works collaboratively with other Administrative Assistant 2s as a team and provides back-up support in each other's absence.
• Provides support in handling special projects as required.

Key Qualifications

1. Considerable experience in the performance of administrative support duties to senior management, including handling and solving large scheduling matters, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience utilizing a variety of software packages including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook or equivalent) to prepare correspondence, and create charts related to organizing, formatting, editing, and analyzing content.
3. Experience working with and preparing, confidential materials/information for management.
4. Strong analytical and problem-solving skills with proven ability to handle sensitive issues.
5. Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
6. Must be resourceful, flexible, adaptable, and possess a high degree of common sense and initiative.
7. Ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with senior management staff.
8. Ability to work independently and effectively with minimal supervision, prioritizing work schedule, complete assigned duties within timelines.
9. Ability to work within an organizational culture that emphasizes continuous learning, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
10. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
11. Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings, as required.

Job Description
Are you a detail-oriented, organized individual who thrives in a challenging role? If so, consider one of these exceptional Full-time, Temporary, 12 months vacancy opportunity with the IDS Transit Expansion Division within the City of Toronto. You will work in a senior-management environment where your executive-level administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication skills, combined with your customer service focus, diplomacy and tact, will ensure you are a valued member of the team that is responsible for the provision of centralized administrative support to the Transit Expansion Division.
 
The City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.
 

Major Responsibilities:
Your primary responsibilities as an Administrative Assistant 1 will focus on providing support to senior leadership on key corporate initiatives, governance, Council/Committee agenda management and protocol, as well as the interpretation or application of corporate / service area policies and procedures.  In doing so, you will assist with the day-to-day management, operations and coordination of complex projects and programs in the Transit Expansion Division, Infrastructure Services.
 
Office Administration

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, telephone calls and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Recognizes priorities and organizes the daily schedule accordingly.
• Coordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff as required.
• Manages, prioritizes and/or redirects inquires and/or provides information and guidance to staff, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, and protocols.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies, and procedures. Applies and checks layout and formatting guidelines. Proofreads own and others material.
• Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Maintains strict confidentiality at all times. Coordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, and staff attendance at conferences.
• Prepares agendas, takes/transcribes minutes and follows-up on action required.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation material on various software, including  Office 365 and in particular SharePoint.
• Organizes and maintains up to date manuals such as Council and corporate administrative policies and guidelines.
• Maintains continuous awareness of the City operations, administrative policies and procedures. Monitors administrative processes of the office to ensure adherence to relevant City policies and efficient operations.
• Coordinates the development and implementation of secretarial and administrative standards and procedures.
• Attends various meetings, events, and acts as the unit representative when required.
• Promotes and delivers excellent customer service.
• May manage special projects.

 
Human Resources and Financial Management

• Checks and ensures the preparation of the recruitment and organizational change documents are in accordance with Corporate and service area policies.
• Maintains staffing and recruitment information and documentation.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitration, letters of discipline, contingency planning, position termination, restructuring and downsizing initiatives.
• Manages petty cash, and coordinates the submission of petty cash reimbursements, supplier payments and other administrative matters for the office.
• Monitors, tracks, and reports attendance.
   

Communications and Issues Management

• Receives and provides initial response including initial data collection related to telephone calls, email and correspondence from the general public and staff and refers for appropriate action.
• Responds to, and helps resolve, issues raised by staff, internal and external stakeholders, and the public.
• Receives Fraud and Waste, Ombudsman, Auditor General, Internal Audit and other matters on behalf of the Office and refers to the appropriate Section or Unit for Action. Monitors and tracks responses.
• Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, the media, senior City staff and the public.
• Prepares and co-ordinates communication material within the Division, including newsletters, bulletins, notices, and flyers.
   

Council and Committee Agenda Management

• Monitors all key reports required for committees and council and ensures deadlines are met.
• Annotates and reviews Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses.
• Maintains awareness of municipal matters while acting with discretion on all confidential matters.
   

Reporting and Record-Keeping

• Administers, prepares, processes, and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Coordinates all reports and administrative information, monthly work plan updates and corporate responsibilities including Human Resources, Health and Safety and prepares the documentation to meet legislative requirements in alignment with established policies and procedures.
• Develops, operates and maintains an effective record/retrieval system for the office.
   

Key Qualifications

1. Considerable experience providing administrative support to senior management, managing a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience in planning and organizing appointments, meetings, conferences, and special events in a fast-paced environment, including the preparation of meeting minutes and identifying items for follow-up.
3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables.
4. Considerable experience preparing agendas, taking minutes at meetings, and identifying items for follow up.
5. Extensive experience utilizing a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, Office 365 etc.).
6. Experience working with confidential materials/information for senior management staff.
7. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
8. Strong analytical and problem-solving skills.
9. Ability to prioritize multiple tasks and manage interruptions, to assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the Division.
10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, deal with conflicting priorities and work demands.
11. Considerable knowledge of municipal operations that may include but is not limited to council proceedings and Freedom of Information.
12. Ability to work independently, in a politically sensitive environment, using sound judgement.
13. Ability to provide work direction to other support staff.
14. Ability to research and prepare information in a timely manner.
15. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
16. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
17. Excellent communication skills, both orally and in writing. A strong command of grammar and writing skills for the purpose of proof reading and editing.
18. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
19. Must be resourceful, adaptable and possess a high degree of initiative.
20. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Major Responsibilities: 

As a member of the Financial Planning team, within the Policy, Planning, Finance & Administration Division, which supports Infrastructure and Development Services (IDS) programs, the Budget Analyst is responsible to prepare, consolidate and analyze the assigned client division's operating and capital budget, review actual financial transactions as well as monitor and report variances.

Reporting to the Financial Planning Manager, of Policy, Planning, Finance & Administration Division, the Budget Analyst:

• Coordinates the preparation of the annual estimates and the review and input of budget information into divisional and corporate systems in accordance with budget guidelines.
• Establishes and maintains an effective program for financial control of various services, service elements and activities, including the management & maintenance of divisional account hierarchy.
• Provides sound advice, guidance and analytical service regarding the preparation of the budget, corporate variance reporting and related financial issues.
• Performs analysis of assigned program expenditures, revenues, and service factors on monthly basis and provide sound advice and guidance respecting budget variances and financial issues.
• Performs analysis / reconciliation of financial transactions and prepares adjusting journal entries to ensure consistency with approved budgets.
• Meets with managers to review significant variances, develop formal explanations and determine the impact on service levels for corporate variance reporting purposes.
• Assists divisions in making recommendations on opportunities for contracting service in or out, prepares cost/benefit analyses, as well as assists with the evaluation of alternative delivery options.
• Works with human resources staff and managers in monitoring and updating organization structure, position data and corresponding incumbents including providing complement management support in all phases of the staffing function for new hires, alternate rates, promotions, recalls, transfers and terminations.
• Assists in the development and implementation of business processes relating to maintenance of organization structure and position management including the support of related guidelines, policies and standards for complement management.
• Monitors performance of operating unit and participates in team projects, such as the development of new budget/ financial systems, policies and procedures to improve financial control and evaluation of operational performance.
• Provides assistance in the maintenance of divisional organizational structure and required changes to financial system chart of accounts.
• Prepares service adjustment scenarios, which may involve operational or labour relation issues; assists with the preparation, review and summation of business cases and/or briefing notes.
• Ensures divisional compliance with divisional/corporate financial planning policies and procedures.
• Coaches divisional staff on financial planning methodology and practices including conducting workshops and training sessions on budget preparation
• Develops and maintains budget databases and other related databases/spreadsheets.
• Develops and maintains salary cost planning systems for the division's Complement/HR
• Establishment as well as ensuring that the divisional gapping targets are met.
• Prepares statistical reports, spreadsheets, graphs, analysis and budget presentations as requested by management for the various standing committees to support the overall approval of the budget.
• Contributes to the development of enhanced or new financial planning systems, helps define divisional requirements and identify impacts on financial planning processes.
• Providing assistance to the Manager and Senior Budget Analyst in the performance of their work.

Key Qualifications:

1. Experience in the preparation, evaluation and administration of operating and/or capital budgets, including variance analysis and forecasting.
2. Experience in preparing comprehensive reports and analyzing large amount of data, interpreting and summarizing information for the purpose of supporting decision making regarding financial, budgetary, policy and/or services issues.
3. Considerable experience using Microsoft Office applications including Excel, Word and PowerPoint including experience using SAP and/or other equivalent database systems for financial reporting or accounting purposes.
4. Post-secondary education in a discipline pertinent to the job function, such as financial planning, accounting, business administration or combined equivalent of education and experience.
5. Professional accounting designation (E.g. CA, CGA, CMA, or CPA) is an asset.
6. Full understanding of International Financial Reporting Standards (IFRS) and International Public Sector Accounting Standards (IPSAS).
7. Knowledge of using CAPTOR and PBF systems is an asset
8. Knowledge of relevant government legislation and regulation in the area of governance, budgeting, financial reporting and service delivery. Municipal knowledge and experience is an asset.
9. Highly developed communication skills with the ability to write effective briefing notes, business cases, reports, and prepare and give presentations.
10. Excellent analytical, problem solving and conflict resolution skills and the ability to provide strategic recommendations.
11. Excellent interpersonal skills and the ability to establish effective working relationships with clients at all levels of the organization, fellow employees and external stakeholders
12. Ability to thrive in a fast-paced environment with frequently changing and competing priorities and deadlines, multiple tasks and high performance expectations.