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The primary function of the Continuous Improvement Administrative Clerk will be to support bringing projects to term at the distribution center. That support can come from leading those projects to ensure follow-ups and control of all operations standards (quality & productivity) from observations. The Administrative Clerk is to complete data entries, generating & updating reports, and offer technical support to all users in the DC. Regular communication with our customer CTC and potential suppliers is also expected.

This position will be responsible for....

• Lead and/or support Continuous Improvement projects at the distribution center with QDM;
• Ensure follow-ups and control over all operations standards (quality & productivity);
• Complete observations on the warehouse workers’ activities; 
• Data entry on computer to set, follow-up and update standards.
• Analysis of any anomalies in the different software used towards problem solving.
• Meet the customers and users’ demands on all used software, including Labor Management (LM) and other custom programs.
• Communicate in English with our customer CTC and potential suppliers, written and verbal;
• Prepare all training documents for our custom and proprietary software;
• Create, publish and/or print required reports;
• Perform any other tasks and responsibilities assigned by management;

You might be a great fit if….

Education/Experience

• Probation period successfully completed at FedEx Supply Chain;
  
• Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
  
• 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
  
• Knowledge of procedures of all sectors of production in the MDC;
  
• Bilingualism (functional verbal and written skills);
  
• Advanced Computer skills with ability to learn and understand different software : Advanced MS Office suite (Word, Excel, Outlook & Access); functional knowledge of database (Orable & SQL code);
  
• Customer service oriented with good listening and communication skills;
  
• Good observation skills, with ability to analyse and solve problems;
  
• Autonomy, sense of initiative, analysis and organization, with flexibility and ability to adapt to ever changing priorities;
  
• Care for quality and accuracy in data entry, as well as compliance with procedures;
  
• Ability and desire to perfect their knowledge with outside courses;
• Knowledge of MOST / Industrial Engineering is welcomed;
  

Physical/Cognitive Requirements

With or without accommodation:

• Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 2 years’

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• • The candidates should be able to arrange and co-ordinate seminars, conferences, etc.

• The candidates should be able to schedule and confirm appointments, answer telephone and relay telephone calls and messages, answer electronic enquiries
• The candidates should be able to order office supplies and maintain inventory, greet people and direct them to contacts or service areas
• The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• The candidates should be able to set up and maintain manual and computerized information filing systems, type and proofread correspondence, forms, and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

We see the value in learning from each other. That is why we inspire collaboration and team building at every turn. Working with a variety of experts, you will form strong relationships, gain mentorship, and expand your knowledge. And with both formal and on-the-job training, you will get the support to reach your goals – and keep setting new ones. Around here, every day is new, exciting, and packed with opportunities.

• Competitive compensation package includes overtime pay, annual bonus, flexible benefits program, and defined contribution pension plan
• 19 Paid Days off during the year in which their first anniversary falls, plus 5 Company Designated Holidays that generally fall between Christmas and New Year
• Voluntary Registered Retirement Savings Plan (RRSP) or a Tax-Free Savings Account (TFSA), conveniently funded by Team Member payroll contributions
• Family is important - maternity and parental leave program has Employment Insurance (EI) top-up
• Career support through reimbursement for professional development tuition fees
• Company Diversity and Inclusion business partnering groups
• Employee & Family Vehicle Discounts
• Develop friendly and long-lasting relationships through social events and an on-site fitness facility

Role Overview

The Manufacturing Support Administrator will be supporting the Manufacturing General Manager, Senior Managers, and on occasion, team members to ensure the smooth running of the workplace. You will perform general administration tasks, including answering phone calls, responding to emails, and managing correspondence.  Part of your responsibilities will include scheduling and coordinating meetings, appointments, and travel arrangements.  You will be editing documents, reports, and presentations, showcasing your analytical skills, and participating in the planning and organizing of company events, tours, and visits. This role gives you the opportunity to use your excellent communication skills, expert multi-tasking capabilities, attention to detail and your ability to work under pressure in an independent, professional, and timely manner. 

What you’ll be doing

• Gather, track, and analyze data for safety, quality, cost, and productivity improvements
• Develop of reports and presentation material for all levels of management
• Assist with travel arrangements and coordinate Company events and corporate visits
• Manage office supplies and fixed assets
• Purchase requisitions and good receipts management for various programs
• Manage and maintain calendars, schedules, and meeting agendas
• General office administration and support

What you’ll bring

• Diploma/Certificate in Office Administration, Business or equivalent diploma/certificate is required, equivalent combination of education and relevant experience would be considered.
• Minimum of 1 to 3 years of related work experience required.
• Advanced knowledge of Microsoft applications (Word,  PowerPoint, proficient in Excel creating graphs, formulas, pivot tables, and Microsoft Outlook)
• Proven work experience using SharePoint
• Knowledge of SAP software an asset
• Keen sense of urgency in delivering tasks and excellent follow through in prioritizing, coordinating, and planning in a high volume, fast paced environment
• Excellent verbal and written communication skills as well as strong analytical capabilities
• Attention to detail with a strong motivation and self-initiated improvement mindset
• Proven problem-solving skills with exemplary planning and time management skill
• Proven discretion and confidentiality
• Excellent interpersonal skills and the ability to work effective in a team environment
• Possess excellent telephone skills
• Willing to support daily and weekend overtime requirements as needed
• Must be flexible to work in Cambridge and/or Woodstock plant locations

At Intact Public Entities, we’re ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that’s something we’re proud of.

Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services. We can’t do it without you. You’ll get to be a part of a trusted name in insurance with an entrepreneurial culture that’s here to amplify your expertise. 

We’re looking for a Senior Administrative Support to join our growing team for a 12-month contract or Secondment!

Within our hybrid working model, this position is located in Cambridge, Ontario.

What you’ll do here:

• Perform various recurring administrative tasks including the accurate set up of claims using the Guidewire system.
• Monitoring the claims mailbox for new reported claims, claims inquiries from insureds, brokers, lawyers and other stakeholders.
• Use of varied systems to retrieve policy documents including endorsements and Schedules.
• Process vendor invoices within Guidewire.
• Post recovery cheques in Guidewire.
• Provide updates to various stakeholders including financial status, investigation and / or legal status as applicable.
• Preparation of First Notice of Committee reportable claims to subscribing insurers.
• Review, initiate and sent new claims to appropriate IFC teams.
• Minute taking and distribution to Claims department for monthly meetings.
• Provide support to claims examiners including sending files to counsel electronically, downloading files into Guidewire as required.
• Provision of data on monthly basis for internal file reviews /closed file reviews for audit purposes.
• Provision of data and Guidewire reports as required by the Claims Director.
• Generating spreadsheets for insureds, insurers and other stakeholders as required.

What you bring to the table:

• 3-5 years experience in an Administrative or Office support role in a fast-paced environment.
• Customer driven and passionate about building strong internal and external working relationships.
• Proficiency in a variety of platforms, tools and MS Office (Word, Excel and PowerPoint).
• Highly organized and able to manage workflow efficiently without continuous supervision.
• Exceptional written and verbal communication skills.
• Team player with a positive attitude.
• Demonstrated ability and willingness to learn.
• University Degree or any combination of training and experience deemed relevant for the role.
• No Canadian work experience required however must be eligible to work in Canada.

Posting expires March 9th 11:59 pm EST

#IPE

#LI-Hybrid #LI-SW1

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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