All jobs within 50 km around Downsview-Roding-CFB in Administrative Jobs

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities Inc. (“RBC DS”) Branch located in Toronto is looking for an Administrative Assistant to join the Ascendant Wealth Partners team.  You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Investment Advisors.
For more information, please visit: https://ca.rbcwealthmanagement.com/web/ascendant.wealth

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Assist the Advisor team with client onboarding.

• Coordinate and prepare meetings for Advisors with their clients/prospects.

• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).

• Help manage incoming communications from clients, Advisors and other internal and external partners.

• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts

• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must Have

• At least 2 years administrative experience

• Strong Microsoft Office Suite skills

• High level of time management and organization skills

• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

• Willingness to complete the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

Nice to Have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

• Knowledge of RBC Dominion Securities’ systems and procedures

• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• An opportunity to make a difference and have a lasting impact on the lives of others

• The chance to work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Interpersonal Relationships, Knowledge Organization, Problem Solving, Teamwork, Time Management, Word Processing Software

Additional Job Details

45 ST CLAIR AVE W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-02-20

Requirements:

Languages: Candidates must have knowledge of the bilinguality
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset.
Computer and Technology Knowledge: Candidates must have knowledge of Electronic scheduler, Accounting software, Human resources software, MS Excel, MS Office, MS Word, MS Windows and MS Outlook

Physical Requirements:

• The candidate should be able to work in a Fast-paced environment
• The candidate should be able to work under pressure
• The candidate should be able to maintain tight deadlines
• The candidate should be able to perform repetitive tasks
• The candidate should be able to pay attention to details

Other Requirements:

• The candidate should have an excellent oral communication
• The candidate should have an excellent written communication
• The candidate should be able to work in a flexible environment
• The candidate should be able to multitask
• The candidate should be able to work in an organized way
• The candidate should be a team player
• The candidate should have accuracy
• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be relied on
• The candidate should have an effective interpersonal skills
• The candidate should be someone who can be depended on
• The candidate should be someone who can judge the situation
• The candidate should be someone who has values and ethics

Responsibilities:

• The candidate should be able to arrange and co-ordinate seminars, conferences, etc.
• The candidate should be able to record and prepare minutes of meetings, seminars and conferences
• The candidate should be able to determine and establish office procedures and routines
• The candidate should be able to schedule and confirm appointments
• The candidate should be able to answer electronic enquiries
• The candidate should be able to compile data, statistics and other information
• The candidate should be able to order office supplies and maintain inventory
• The candidate should be able to arrange travel, related itineraries and make reservations
• The candidate should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• The candidate should be able to set up and maintain manual and computerized information filing systems
• The candidate should be able to type and proofread correspondence, forms and other documents
• The candidate should be able to provide clients with information
• The candidate should be able to verify accuracy and completeness of data

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details. Also be prepared for the screening questions.

By Email:
[email protected]

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

The Client Administration Officer provides back-office support to our Dynamic Funds clients through researching and resolving trade requests.

Is this role right for you? In this role you will:

• Maintain a high level of service to clients by ensuring the client’s requests are processed accurately and efficiently
• Sort, scan, and index incoming mail
• Process financial & non-financial mutual fund transactions
• Place outbound calls to resolve issues
• Respond to escalated calls from clients and provide appropriate resolution and knowledge
• Investigate and track system issue and develop workarounds/solutions
• Work with the leader to define and enhance procedures
• Proactively work with the team to provide solutions to problems and potential issues
• Improve service levels by continually reviewing process/procedures and identifying opportunities for enhancements
• Participate in special projects/assignments and perform other duties as required

The Must Haves:

• Completed post-secondary education
• A minimum 2 to 3 years’ experience in a client service or back-office environment
• Knowledge of industry databases (i.e., iFAST, AWD)
• Knowledge of the mutual fund industry & products (funds, account characteristics, industry knowledge)
• Canadian Investment Funds Course is an asset
• Fluent in English and French is an asset

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Strong problem-solving skills
• Strong attention to detail
• Effective verbal & written communication skills
• An ability to prioritize & organize incoming work
• Excellent time management skills
• An ability to work in a fast-paced, constantly changing environment
• An ability to multi-task
• An ability to meet and maintain specified minimum productivity and quality standards
• The ability to maintain good call efficiency while maintaining quality client service

This posting will expire on February 8th.

What You'd Do:

• Articulate insights in a logical flow in order to deliver a compelling and enlightening story to client.

• Demonstrate strong analytical and strategic skills to help solve clients’ business problems.

• Stay abreast of the competitive landscape and category innovations, identifying opportunities for the brands.

• Evaluate communication opportunities and provide sound feedback and/or recommendations, as appropriate.

• Facilitating brainstorms, workshops and ideation sessions that drive greater creativity and innovation.

• Direct the strategic development of client presentations and other important communication; delivering clear, compelling and persuasive communications to all stakeholders.

• Building channel strategies (ensuring ideas are translated to consumer behavior on each media channel)

• Communications planning, Translating quarterly objectives into actionable briefs for creative and media teams

• Creative briefs for product Campaigns, Messaging Tests, category initiatives

• Build and maintain deep client relationships

• Ongoing collaboration with cross-functional team to develop all work

What You've Got:

• 4-7 years strategically building brands working for Fortune 500 clients

• Experience understanding the intersection of business strategy, consumer insights, and media

• Strong leadership experience and recognized for their ability to balance getting team buy-in with driving the business (must be able to balance doing the work while also ensuring the cross-functional team has a voice in the process)

• Ability to review research and content performance, and independently be able to dive into research tools to interpret insights.

• Ability to interact with and influence people of an organization, fostering strong cross-functional teamwork and collaborative results

• Understanding of all media channels, with knowledge of platform best practices and media capabilities

• Self-motivated and demonstrates initiative in identifying opportunities, discerning a clear path forward and acting upon them swiftly

This position troubleshoots, calibrates, and adjusts plant floor devices as necessary to maintain optimal performance of plant floor equipment. This position sorts calls and breakdowns and expedites their completion. This position provides information to maintenance mechanics on how to complete required repairs to resolve breakdown situations. This position assists in solving the daily problems inherent in keeping the conveyors or physical facility in good working order.

Responsibilities:
Responds to internal customers.
Responds to facility alarms and emergencies.
Troubleshoots problems that arise.
Performs preventative maintenance.

Qualifications:

Bachelor's degree or international equivalent in engineering - Preferred
Programming experience including troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred
Proficiency in Microsoft Office products
Ability to read and interpret electrical schematics and elementary diagrams

The Data Entry Administrator is responsible for providing inbound telephone customer support, identifying the nature of calls and inquiries. This role involves daily communication with both internal and external customers via telephone, fax, and email. Additionally, the position includes inputting and processing domestic and international shipments, ensuring compliance with UPS policies and local government regulations.

Job Type: Part-Time - Permanent

Work Location: 2900 Steeles Ave W, Concord, ON L4K 3S2, Canada

Workdays: Monday through Friday

Shift Start: 11:30 pm

Shift Duration: 3 -5 hours per day *Flexibility required*

Hourly Wage: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

KEY RESPONSIBILITIES:

• Screen all incoming calls Manage and screen all incoming calls efficiently
• Accurately input data into UPS systems, adhering to specified deadlines
• Review and forward legal documents to the appropriate recipients
• Provide administrative support to the management team to ensure smooth operations

REQUIREMENTS:

• Exceptional verbal and written communication skills
• Typing speed of 40+ words per minute with high accuracy
• Proficiency in MS Office applications
• Ability to work independently with minimal supervision
• Ability to lift up to 70 lbs. without assistance
• Strong multitasking capabilities
• Ability to thrive in a fast-paced environment
• Willingness to work flexible shift hours and a 5-day workweek

COMPENSATION AND BENEFITS:

• Hourly pay rate of $17.30/hr.
• Paid training provided
• Weekly pay via direct deposit, every Friday
• Personal paid days off after completing a 60-day probation period
• Two weeks of paid vacation after one year of service (increasing to three weeks after 5 years, four weeks after 10 years, five weeks after 20 years, and six weeks after 25 years)
• Extended health care benefits, including vision, health, life insurance, and dental coverage, available after one year of service
• Immediate access to UPS employee discounts
• Complimentary onsite parking
• Employee referral bonus program (conditions apply)
• Opportunities for advancement within a Fortune 50 company

WORKING CONDITIONS:

• Exposed to changing temperatures when working in a warehouse environment

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Shift Time: Monday to Friday -23:45 - 04:45 AM shift start (3-5 hours) -flexibility with start and end times expected

Key Responsibilities:

• Screens incoming calls
• Perform checks on packages (check labels, packaging, invoices) and scan packages
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team
• Good attention to detail

Qualifications:

• Excellent communication skills
• Typing speed of 30+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment
• Availability to work flexible shift hours

• Ability to lift up to 70lbs

• Warehouse experience is an asset

Compensation and benefits:

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Responsibilities:

• Delivers outstanding customer service to walk-in customers and telephone inquiries.

• Takes ownership of customer's shipping needs and offers viable solutions.

• Takes action to learn all product and service offerings, alternative solutions, and industry trends.

• Operates all equipment, software, and devices and trains others.

• Maintains a clean, organized, and safe working environment.

Qualifications:

• High school diploma, GED, or international equivalent

• Strong computer skills, including Microsoft Office and Adobe Suites

• MUST BE ABLE TO TYPE AT LEAST 30 WORDS PER MINUTE

• Strong verbal and written communication skills

• Ability to lift 40+ lbs./18+ kgs.

Compensation and benefits:

• $17.30 per hour, 12 months’ merit increases (annual appraisal)

• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service

• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)

• 5 personal days after 60 days’ initial probation

• Weekly payments/direct deposit – every Friday

• Employee Assistance Program (wellness)

• Full training provided

This position requires performance with a wide range of clerical tasks such as inspecting/checking packages, invoices/waybills andentering/keying-in information into UPS systems and databases. Make Phone calls, customer inquiries and complaints and make necessary updates/corrections to ensure proper package delivery. These position requires extensive sitting, standing, walking, and handling of packages weighing up to 70 lbs. unassisted within the warehouse and/or warehouse offices. Must be comfortable working in a fast-paced, highly time sensitive and somewhat physically demanding environment, exposure to extreme temperatures and have good organizational, communication and teamwork skills. Employees in these positions need to be able to type 30 words per minute at a 90% accuracy rate and have working knowledge of Microsoft Windows and Microsoft Office Suite (Word, Excel).

Shift Time: Monday to Friday -6:00 PM - 11:00 PM shift start (3-5 hours) - flexibility with start and end times expected

Key Responsibilities:

• Screens incoming calls
• Perform checks on packages (check labels, packaging, invoices) and scan packages
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team
• Good attention to detail

Qualifications:

• Excellent communication skills
• Typing speed of 30+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment
• Availability to work flexible shift hours

• Ability to lift up to 70lbs

• WAREHOUSE EXPERIENCE IS AN ASSET

COMPENSATION AND BENEFITS:

• $17.30per hour, 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday

Overview

Overview