You will discover

Here's what eligible associates will benefit from:

• Unique culture promoting inclusion
• Specific training and workplace resources to increase your skills
• Discounts on merchandise at all TJX Canada stores for you and your eligible family members
• Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

• Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
• Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
• Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
• Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
• Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
• To see this role a little closer, click [ HERE ]

What you will need

• To start a career with us, you must have the following skills:
• A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
• A high school diploma or equivalent work experience.
• Skills for problem solving, verbal and written communication, as well as active listening.
• Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
• An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or by email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

What you’ll do 

• Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

• Maintain and stock product displays and shelves that meet company standards

• Ensure accurate product scanning and identify inventory needs and assist with ordering

• Setup company-directed promotions and programs

• Keep department areas neat and ensure health and safety standards 

Who you are 

• A team player with an attention for detail

• Driven and able to work independently in a fast-paced environment 

• Resourceful and courteous when resolving customer questions

• Motivated to learn new things 

Experience you bring

Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety hours which may include days, evenings, and weekends

• Able to move up to 50lbs and in constant mobility for an entire shift

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 705 Ste-Catherine W. Unt Kt202 (5231), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 308557

Location(s):  Canada : Quebec : Montreal

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

The Inside Sales Representative will play an important role in the company’s growth and success. They will be responsible for answering inbound and outbound phone and digital platform calls. 
The incumbent will communicate with JTI Direct retailers using the dashboard and established lead list to support sales targets based on key performance indicators (KPIs).  
The selected candidate will be expected to present and suggest our products, proactively address client needs and concerns, and close sales.  Their ability to build positive relationships with clients, understand specific client needs and recommend products are key to success in this role. 
In addition to making sales, the Inside Sales Representative may be asked to provide customer service support such as JTI Direct platform support to ensure client satisfaction. They must demonstrate emotional intelligence and actively listen while maintaining a high level of professionalism and effectiveness in all interactions. 
 
Responsibilities

• Make outbound calls to our JTI Direct retailers and drive purchases by offering our products or service based on weekly established KPIs.
• Efficiently respond to inbound calls from JTI Direct clients and assist them with ordering, questions about delivery times or signing up on JTI Direct.
• Present the benefits and features of our products in a persuasive manner.
•  Professionally and accurately answer client questions.
• Negotiate and close sales to achieve sales targets.
• Complete and update necessary information to maintain accurate records of client interactions in our customer relationship management (CRM) system.
• Collaborate and interact with the inside sales team to share best practices and information in order to achieve sales targets.
• Process and complete an order in Siebel.
• Work effectively with OCC, TME, SAP, Zendesk and Power BI software.
• Follow market trends and industry developments to stay informed on our products, competitors and clients.

Qualifications

• Excellent understanding of client needs; ability to create relationships over the phone or digitally.
• Sales experience.
• Ability to persuade and influence clients’ purchases.
• Agile; quickly adapts to changes and thrives in an ever-changing environment.
• Committed and open to working closely with the sales force and Customer Service.
• Works well in a goal- and results-oriented environment.
• Strong customer-focused approach with a professional and emphatic attitude.
• Works well independently and in a team.
• Proficient with IT tools (TME, Microsoft, Power BI) and management software (Zendesk, SAP, OCC).
• Excellent written and verbal communication skills in both English & French.

Job Summary:

As a Sales Administrative Specialist with Dynamic Funds, your primary responsibilities will involve processing expense reports, maintaining business contracts and verifying details in CRM. Sales Administrative Specialist support the Sales Team by completing expense reports in a timely manner, working closely with Compliance to ensure proper due diligence is maintained on events and works with vendors to coordinate completion of contracts.

Responsibilities include:

• Completing expense reports for Wholesalers by collecting and scanning receipts, inputting any necessary information into the CRM and initiating the (workflow) approval process;
• Charges expenses to correct G/L codes and cost centers by analyzing receipts and invoices; recording entries;
• Protects organization's value by verifying Dynamic Sales Policies and Procedures spending limits are properly maintained;
• Solicits contracts from vendors on behalf of Dynamic Sales:
• Creates and manages a contracts strategy;
• Works closely with Legal to ensure contracts are standardized and approved;
• Works closely with other Sales Associates to assist in in the overflow of work whenever necessary;
• Working closely with other internal partners, including Compliance, Product Management, Marketing and Mail Distribution to coordinate activities when necessary;
• Adapt to changing internal policies initiated by shifting trends within our industry;
• A strong sales acumen to learn, grow and develop within the team as an Inside Sales candidate within 2 years.

Requirements:

• Minimum Bachelors degree in a field such as Commerce, Finance, Business Administration;
• CSC or IFIC certification preferable.
• Attention to Detail, Thoroughness, Organization, Analyzing Information , Accounting, PC Proficiency, Data Entry Skills, General Math Skills

The Opportunity: At Dynamic Funds we strive to beat the market, not be the market, by encouraging opinions and creativity that allow our employees to deliver to their full potential. The ideal candidate will successfully perform these tasks, as a learning opportunity, to become a candidate for an Inside Sales Representative position within a few years.

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because  they will serve and English-speaking clientele.