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We have an exciting opportunity to add a Business Analyst to the Solutions team within the Wolseley Canada IT organization. The business analyst interacts with functional leadership to craft strategic and innovative uses of technology to drive integrated customer experiences with the objective of supporting business growth and profitability. This role partners with business stakeholders to assess, research, analyse and document business and system needs while partnering with IT functions to develop solutions, with an overall mission to deliver quality, value-added systems, and application enhancements.

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC products
• Education reimbursement for employees
• Employee referral program

What you will do:

• A very key element, is that you will learn the nuts and bolts of the legacy ERP system, so that you can participate in leveraging changes to enable new technologies that integrate with the ERP, and or simulate the ERP on newer technology platforms
• Initiate and facilitate requirement discovery sessions with business stakeholders to fully understand the business request, refining the requirement by sharing proposed designs and solutions as well as incorporating feedback
• Responsible for analyzing business needs to identify use cases, and if necessary new processes, process improvements that will meet those needs
• Ensure business requirements are translated to functional requirements for development, these document types may include use cases and user stories, business requirements documents, functional specifications, wireframe designs and product backlog items
• Evaluate the impact of potential software and process changes on the organization
• Analyze data and data models to effectively suggest solutions to business requirements
• Work with IT teams to provide estimates for level of effort (LOE) and estimated time of delivery
• Provide direction and clarification to development and quality assurance teams to ensure business requirements are clearly understood and delivered as planned
• Perform demonstrations of new features and solutions to business stakeholders and greater IT department
• Collaborate with business and IT stakeholders to ensure that user stories and changes are delivered to production with appropriate coordination and training
• Responsible for Tier 2 technical support. This includes ensuring user issues are documented properly, addressed in a timely manner and escalated as required
• Establish and maintain good working relationships with all IT, service consumer and business stakeholders

What you will bring

• An appreciation of the importance of the legacy ERP and a desire to learn how it works in order to contribute progressing the company forward with the ERP as the basis
• Bachelor’s Degree in Business-Related or Computer Related field or relevant experience
• Minimum of 3-5 years business analysis experience
• Detail oriented, proactive, creative, efficient and an active listener with the ability to organize and prioritize work
• Demonstrated initiative with the ability to work in a collaborative team-based environment
• Application of logic, reasoning, and problem-solving
• Proactive communicator who gains consensus and escalates issues as appropriate to keep work and projects on schedule
• Ability to communicate effectively to both technical and non-technical audiences in written and verbal manner
• Experience defining and documenting software requirements
• Effective in a variety of formal/informal presentation settings: one-on-one, small and large groups
• Aptitude for analyzing data and business processes
• Ability to work with minimal supervision in a very dynamic environment
• Knowledge of the software development life cycle (SDLC) methodologies, processes, and procedure
• Proficient knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint)

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree or equivalent experience
Experience: Candidates should have experience of 5 years or more
Area of specialization: Development
Computer and technology knowledge: Agile, Amazon Web Services (AWS), Git, MySQL, Apache Ant, Ubuntu, Vue.js
Security and safety: Criminal record check

Physical Requirements:

• The candidates should demonstrate attention to detail

Other Requirements:

• The candidates should have excellent oral and written communication skills
• The candidates should show initiative and good judgment
• The candidates should be organized team players who exhibit integrity, accountability, dependability, accuracy, and resourcefulness

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to write, modify, integrate, and test software code for e-commerce and other Internet applications
• The candidates should be able to maintain existing computer programs by making modifications as required and communicate technical problems, processes, and solutions
• The candidates should be able to prepare reports, manuals, and other documentation on the status, operation, and maintenance of software, and assist in the collection and documentation of users’ requirements

Benefits:

• The candidates will get dental plan, health care plan, vision care benefits, bonus, Registered Retirement Savings Plan (RRSP), and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, and Highest level of education and name of institution where it was completed) through the below-mentioned details

By email
[email protected]

The Senior Application Developer will be responsible for translating software requirements into workable programming code and will maintain and develop programs for use in business, automation, configuration management, workflow development and parametrization.

Role

• Take the lead on the development of APIs and web applications
• Lead on code development and/or modifications to routines, versions, enquires, screens, tabs, menus, process workflows, local fields, and local tables
• Actively participate in the development and testing of technical updates to the T24 Banking System
• Complete interface updates, modifications, automation of services, and development
• Review programs for corrections and enhancements or environment changes
• Ensure and confirm parametrization changes in T24 are complete
• Apply your capabilities and know-how for the documentation of requirements and RFPs as required for existing and new clients
• Stay up to date in your area of expertise through research and consult about potential software and/or system changes
• Communicate with others about current industry trends, new technologies and services that impact member and employee experience as well as providing factual recommendations
• Maintain user manuals and training materials
• Accurately maintain and ensure FirstOntario's data integrity standards
• Consider health & safety as a primary concern to ensure the safety of self and others
• Perform other duties as required

Required Skills

• Post-secondary diploma or degree in computer science or equivalent in a related program
• Have a minimum of eight (8) years of working knowledge of Java, APIs, mobile development, .NET
• Have training and experience in Temenos T24 software support and development considered an asset
• Understand and have working knowledge of System Develop Life Cycle (SDLC) processes for planning, creating, testing and deploying an information system
• Have knowledge of application development best practices
• Be quick to respond to requests for service from all of your clients in a manner which is clearly understood
• Be analytical and detail oriented when dealing with technical support issues and IT projects
• Ability to provide strong member experience
• Demonstrate superior written and verbal communication skills
• Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
• Be available to work evenings and weekends as the job demands and travel as required

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.