All jobs within 50 km around Mississauga in IT & Telecoms

Job Summary

Under the direction of the Supervisor of Platform Systems, the successful candidate is responsible for backup/recovery and providing multiple copies of protected data to different end-points. The candidate also assisted in providing resource requirements for the Enterprise (backup equipment and licenses, data protection software, storage arrays, and tape libraries). 
Ensure that data centre environmental equipment, PDUs, HVAC, UPS, power transfer switches, and generator monitoring and alerting are within thresholds. Ensure data centres are running at a high level of reliability and availability to our clients, including planning for future growth and sustainability. 

This position will require a hybrid work arrangement (minimum of 3 days of work in the office) for an undetermined period. Once the City’s offices fully re-open, you may be required to work out of Mississauga City Hall at 300 City Centre Drive (possibly on a rotational basis).

Duties and Responsibilities

• Backup and restore data for clients; restore deleted files or special backup requests for application upgrades or legal; restore corrupt or deleted emails for individual users.
• Backup and recovery of MSSQL, Oracle, Linux, MS Exchange, Metallic M365, and SAP HANA to multiple locations, including SAN, tape libraries and cloud.
• Recovering corrupt or deleted VMWare virtual or physical servers from backups as required
• Server and Storage Provisioning: Building physical and virtual servers that host various software. Ensuring that servers are correctly added to the domain with appropriate storage resources assigned and maintained
• Data Centre proactive monitoring and operational support; Troubleshooting and monitoring data centre using various tools, including SolarWinds, replacing failed systems equipment for 7/24/365 uptime and working with external computer vendors to resolve issues and vendor health checks. Work with facilities to ensure the health of the data centre environmental equipment by coordinating scheduled and preventative maintenance activities such as generator and UPS tests and being on-site where required to monitor. Informing Facilities of issues.
• Security, Patching, firmware and keeping Infrastructure updated for the Enterprise backup infrastructure.
• As part of a team and as required, updating firmware on systems, storage and operating systems to prevent issues from occurring, allowing the servers and equipment to continue to run optimally.
• Work with clients and vendors to repair and troubleshoot infrastructure equipment related to backup and restore software and equipment.
• Data Centre equipment, life cycle and decommissioning. Manage equipment, including installing, receiving, asset tagging, keeping systems up to date, and decommissioning equipment using industry best practices.
• Participate in technical projects as a core or part of extended teams as it pertains to backup and recovery solutions.
• Create and maintain technical documentation, along with SOPs and technical diagrams.
• Collaborate with IT Architects to build backup and related infrastructure as required.
• Work closely with Cyber Security to maintain and improve security posture
• The role will include operational work, managing assigned work requests, providing 3rd-level support to IT Helpdesk incidents\tickets and occasional project work
• Comply with all IT service levels, change management, incident management, standards and policies
• Work independently with minimal supervision or as part of a group on projects with set timelines. 
• Provide expert advice and guidance on IT issues to clients, colleagues, management, committees, or inter-disciplinary team
• Commitment to service excellence and total quality is essential
• Occasional work outside of regular business hours
• Perform other duties as assigned

Skills and Qualifications

• Post-secondary degree/diploma in Computer Science, related discipline, or equivalent experience.
• Minimum of 3 years experience supporting backup technologies and related systems and storage products.
• Minimum of two years of information technology experience administrating and supporting server and cloud infrastructure.
• Experience with Commvault backup and recovery solutions or equivalent Enterprise backup system
• Experience is required in configuring backup and recovery for many environments, including Exchange mailboxes, Exchange databases in a DAG environment, Microsoft SQL in both standalone and AG configuration, Oracle databases in both standalone and Always-On configuration, Distributed File System (DFS) backups, and Virtual Server architecture utilizing Intillesnap.
• Experience with Windows Server, VMWare/ESXi, and storage management is preferred
• Familiarity with Active Directory, DNS Linux (Redhat) Server and AWS an asset
• Previous experience in maintaining and monitoring data center temperature and humidity as it pertains to environmental standards and best practices. Assuring all HVAC equipment is properly running and maintained for peek operation core responsibilities.
• Previous experience in data centre environment, racking servers, PDU’s, KVM’s, monitoring systems and alerting.
• Familiarity with enterprise HPE Server, HPE Nimble SAN, and Brocade Fibre Channel is an asset
• Industry certifications Commvault, MCP/MCSE Certified Systems engineer and AWS Cloud Practitioner, is preferred
• Excellent analytical and troubleshooting skills
• Strong communication skills (written and verbal), excellent customer service and interpersonal skills

Hourly Rate/Salary: $ 41.93 per hour to $55.91 per hour 
Hours of Work: 35 
Work Location: Civic Centre 

Job Summary

Create secure and reliable storage structures that allow business applications to utilize City data.  Plan, develop, forecast, manage and implement a process to monitor and enhance the overall performance of the databases and business applications, ensuring availability.  Manage and monitor database security administration and service performance.  Provide technical leadership and guidance to Information Technology and business units.

Duties and Responsibilities

• Configure and provide database performance and general health / capacity monitoring as an ongoing task for the City to conduct business in a safe, reliable and stable environment. 
• Monitor reports generated from the system and take necessary action to resolve incidents that may affect the continuity of business. 
• Monitor vendor notifications for patches and alerts - review, evaluate impact to City data and infrastructure, and make necessary recommendations. 
• Lead and coordinate other City staff to implement changes i.e. version upgrade of database where a major upgrade could span over two years and a minor upgrade could span over several months. 
• Tune databases for optimal performance and implementing database load balancing technologies. 
• Provide maintenance on databases for optimal performance i.e. rebuilding of databases/indexes.
• Support development and implementation of projects - performing installations, database loading, data conversions, promoting application changes to various environments, testing, etc.
• Troubleshoot and resolve database problems in a timely manner.
• Design and Implement the electronic storage structures using industry standard software such as Oracle Database Server, SQL Server and Cloud related databases.
• Configure to ensure that the data in these structures is reliable and secure by adhering to policies and guidelines regarding database security to meet legislative, audit and Privacy Act requirements i.e. audit database security for projects to meet audit requirements. 
• Review, recommend, plan and implement database patches to mitigate issues and to ensure the databases are maintained in supported versions. 

Skills and Qualifications

• Post-secondary degree/diploma in Computer Science or related discipline with a minimum of five years of database administration using Microsoft SQL Server, Oracle and Cloud related databases.
• Database related certifications related to Oracle, SQL Server, Amazon Web Services (AWS), Microsoft Azure, etc.
• Detailed knowledge of Oracle, SQL Server database and application server concepts and design.
• Thorough knowledge of conceptual, logical data repository development and management, database administration and data architecture technologies i.e. desktop client, web based, cloud computing.
• In-depth knowledge of relational objects such as tables, stored procedures, triggers and DTS/SSIS packages is required.
• Knowledge of related technologies such as AD, Windows OS, Amazon, Azure, Dynamics, MySQL, .Net, Oracle and Microsoft products, and IIS application Server. 
• Must understand the impact of new applications on existing information technology infrastructures (hardware platforms, communications network, standards, security, etc.
• Thorough knowledge of interface methods for database and enterprise applications.
• Must have an overall knowledge of the City's technical infrastructure i.e. Servers, Windows, operating systems, and Communication networks in place.
• Excellent technical, project management, analytical and communication skills.
• May require some light lifting of supplies/materials.
   

Job Summary

The City of Mississauga is looking for a passionate and talented IT Network Specialist to join our Network Data team.  Reporting to the Network Data team Supervisor, you will be supporting IT team members and interacting with business units to implement and resolve IT issues.  This will include, but not limited to, resolving Helpdesk tickets, implementing firewall rules, pre-configuring and replacing networking equipment, and project assignments.

This position will be required to work in a hybrid work arrangement.  Our offices are located at Mississauga City Hall, 300 City Centre Drive in Mississauga.

Duties and Responsibilities

The successful candidate will:

• Achieve service excellence as part of a high-performance team working with 50\50 operational work and project delivery. 
• Strong interpersonal skills and high level of motivation and professionalism as well as ability to work with various IT groups and client facing teams is essential.
• Participate as a team member to provide Network support to the business areas. 
• Ensure 100% availability and acceptable performance of City technology by proactively monitoring all City Systems and applications and taking immediate remedial action to address any deficiencies.  
• Responsible for maintaining all systems owned by the Network team at an optimal level of performance.  
• Develop, prepare and maintain supporting documentation of Network infrastructure systems\ applications, SOP’s, configuration documentation, RFC’s. 
• Proactively monitor automated alerts and respond with timely resolution to Systems deficiencies and problems.
• Occasional work outside of regular business is a requirement of the job.  On-call duty based on a rotational schedule may be a requirement.  
• Excellent documentation skills, ability to create environment diagrams and systems documentation
• Excellent analytical and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently with minimal supervision or as part of a group on projects with set timelines.
   

Skills and Qualifications

• Demonstrated experience with Cisco Catalyst, Nexus Core Switches, Cisco IOS,  LAN, WAN ,Wireless and  ISP Connectivity is required; 
• Demonstrated experience with Cisco ACI would be preferred;
• Demonstrated experience with automation tools (ie Ansible or Terraform) would be preferred;
• Demonstrated experience with scripting languages such as Python or JSON;.
• Demonstrated experience of  authentication protocols(Radius,TACACS),  Load Balancers(Preferably F5), Cisco ASA/NGFW Firewalls , ASA/NGFW VPN  technologies;
• Post-secondary degree/diploma in Computer Science, Networking, Information Technology or related discipline  with 3 to 5 years of experience in the use, setup and support of an enterprise WAN, LAN and WLAN Cisco centric network infrastructure; 
• Must have experience in the design, install, setup, maintain and support expertise in routing and switching skills, TCP/IP protocols and aspects of networking (L2, L3, LAN and WLAN);  
• Exposure and proficient with HSRP, BGP and EIGRP/OSPF routing protocols, SNMP, network performance and testing tools and other protocols is preferred;
• Knowledge of network monitoring tools(Cisco Prime,Solarwinds) and the ability to review logs and make recommendations;
• Must have solid technical, analytical, problem-solving and troubleshooting skills; 
• Must have outstanding interpersonal and customer service skills and demonstrated ability to deal effectively with clients; 
• Possess expert troubleshooting and problem solving skills and ability to liaise with clients; 
• Excellent project management, communication and presentation skills are essential; 
• Must enjoy working in a fast-paced changing environment and being part of a team to provide network design and implementation support; 
• Must be highly motivated and eager to work within a dynamic team to explore and collaborate on new solutions or innovative opportunities; 
• Service excellence and commitment to quality is essential;
• Energetic, self-starter with strong work ethic and excellent track record of success;
• A Level 2- Criminal or Judicial Matters Check (previously Regular CRS) will be required of the successful candidate, as a condition of employment, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

Notes:  
1)  Must be available to work evenings, flex shifts, extended hours and statutory holidays when required.  
2)  Moderate lifting of equipment required.
3) Possession of a valid driver's license and access to a vehicle will be required.

Job Summary

The City of Mississauga is looking for dynamic and eager GIS professionals to join our GIS team that is fast establishing itself as leaders in GIS, Data Analytics and 3D Visualization.  We are a data-rich organization and are interested in a candidate who can leverage this data effectively in both 2D and 3D. The successful candidate must enjoy the challenge of utilizing the ESRI platform to conduct GIS analysis, analytics, data collection, data management and visualization that helps staff and the public make better-informed decisions.  The candidate must be well-versed in the use of ESRI products and should have a strong understanding of GIS concepts.  Additionally, they must provide excellence in customer service by identifying the problem, capturing business requirements, applying strong client relationship building techniques, and time management skills to provide effective GIS solutions that meet the needs of the client.

Duties and Responsibilities

Under the supervision of a Geospatial Solutions Supervisor, the successful candidate will:

• Provide advanced spatial analysis and operational dashboards for the purposes of making calculations and models about space, spatial patterns and spatial relationships using the ESRI suite of products. 
• Creation of web map services and map applications using the ESRI suite of tools to visualize clients’ data and improve their understanding of the data.
• Create 3D representations/scenes of buildings and study areas within the city using ArcGIS Pro and the City’s terrain, planimetric and aerial imagery datasets.
• Coordinate, create and maintain all facets of applicable GIS datasets and processes, including geodatabases and associated database tables, the functional guidance of staff and the creation of applicable documentation including work flows, processes and datasets.
• Employ quality assurance and control practices in the creation and maintenance of spatial data to comply with the City’s spatial data standards.
• Develop relationships and understanding of internal clients’ business needs.
• Document standards, processes, and timelines to build an internal knowledge base, creation and maintenance of metadata, and support transparency in how spatial analysis is conducted. 
• Prepare/issue status reports for clients and supervisors.
• Maintain and build upon expertise with current releases of the ArcGIS Enterprise platform.
• Be an ambassador for a data-driven culture and participate in team training, communications and GIS-related events.   
• Perform other related duties as required, consistent with the classification.

Skills and Qualifications

• Undergraduate Degree and a Certificate or Diploma in Geographic Information Systems (GIS) or related discipline.
• Minimum of 3-5 years with ArcGIS Pro and the suite of ESRI products. 
• Experience in the development of 3D models and advanced spatial analysis is a definite asset.
• Experience in either Planning, Public Works, Transportation, Asset Management, Emergency Management and Community Services is a definite asset
• OLS (Ontario Land Surveyor), or GISP, or PMP accreditation is an asset.
• Understanding and experience working with development site plans, design drawings, digital terrain models, LiDAR and aerial imagery.
• Ability to manage time and balance multiple projects or tasks at once is required.
• Ability to effectively troubleshoot technical and data-related issues is essential.
• Proven ability to learn new GIS skills and continuously develop capabilities.
• Customer Service-focused with good interpersonal, communication and organizational skills. Attention to detail and consistency in maintaining quality standards is important and must respond to deadlines effectively.
• Ability to provide GIS consultation and advice at a professional level.
• The successful candidate must be dynamic and flexible, and able to meet demanding client needs. 

Job Summary

Responsible for servicing and maintaining equipment in all City Facilities including but not limited to City Hall, Libraries and Community Centres.

Duties and Responsibilities

• Act as a technical resource on computer technologies for projects with internal/external technical support staff as required.
• Provide application support and provide training as required.
• Analyze support statistics and maintain service standards.
• Create and maintain technical documentation for internal knowledge base
• Accountable for inventory counts which include
• Update monitoring software
• Prioritize and manage workload
• Identify network requirements; meet with clients to clarify project scope.
• Develop plans and schedules for network programming or hardware changes or upgrades
• Perform evaluations on systems and provide supporting documentation
• Plan, consult clients and communicate upgrades and any network service interruption
• Build and strengthen client relationships by using communication channels to provide constructive feedback
• Accountable for inventory counts which includes reconciling, investigating and correcting any inventory discrepancies
• Fix technical issues as they arise during live meetings and events
• Maintain all equipment and PC’s
• Schedule vendors for equipment repairs/replacements
• Make site visits and repair equipment in community centres, libraries and sports facilities across the City of Mississauga
• Analyze if equipment needs to be repaired or replaced

Skills and Qualifications

• Post-secondary education in computer science, network administration, engineering, electronics or related discipline
• Required to travel from various sites across the City of Mississauga
• 3 to 5 years’ experience in a relevant field
• Excellent communication, organization and administrative skills with a strong customer focus
• Familiarity with a wide variety of software including Microsoft Windows, Office Suite, Adobe, etc.
• A Criminal Record search acceptable to the City of Mississauga
• May require lifting of supplies/equipment up to 50 lbs. Prolonged exposure to computer keyboards and screens
• Primarily office environment with frequent site visits

Job Summary

Working for the City means you are part of something big, something special! You will be part of a team of engaging, enthusiastic and dedicated people that are committed to collaborating with one another to deliver on our commitment to the residents, visitors and businesses of Mississauga. This position is responsible for delivering analytics solutions to internal stakeholders that will enhance service delivery to our residents, visitors and businesses in Mississauga.

Duties and Responsibilities

Under the direction of the Program Manager, Analytics, the successful candidate will:

• Gather and document analytics business requirements
• Develop functional and technical specifications based on business requirements
• Perform data modelling and design, develop, test and implement Microsoft SQL data marts
• Design, develop, test and implement ETL processes
• Design, develop, test and implement front end reporting and dashboard solutions using Microsoft Power BI
• Optimize Microsoft PowerBI analytics for performance, scalability, and user experience
• Implement advanced Microsoft PowerBI features such as custom visuals, DAX calculations, and data transformations
• Analyze application databases (Microsoft SQLServer, Oracle) and develop SQL scripts/queries for data extraction
• Perform data quality analysis and implement solutions to ensure accurate data quality
• Conduct data validation with clients and other IT resources in support of end-user testing/acceptance and sign-off
• Provide end user training and support
• Prepare various types of documentation including functional designs, technical specifications, test plans/scripts, software code, user guides, backup and recovery procedures, etc.
• Identify continuous improvement opportunities through prototyping, documenting and recommending possible solutions
• Troubleshoot and resolve Analytics Help Desk support tickets 
• Perform other duties as assigned

Skills and Qualifications

• Post-secondary education in computer science or related discipline
• A minimum of 3 years of experience with database design, data modeling techniques and ETL processes
• A minimum of 3 years of experience in gathering detailed business requirements
• A minimum of 3 years of experience in developing functional and analytics designs that leverages the latest features and capabilities in Power BI
• A minimum of 2 years of experience in developing and implementing Microsoft Power BI analytics
• Demonstrated experience in DAX, M-language, and Power Query for data modeling and transformation
• Demonstrated experience in implementing data visualization principles and best practices
• Demonstrated experience in analyzing and developing SQL queries and views on Microsoft SQLServer and Oracle databases
• Solid technical, analytical, problem-solving, and troubleshooting skills
• Strong communication (written and oral) and presentation skills
• Strong initiative, organizational skills and ability to adapt and handle multiple tasks
• Commitment to service excellence and total quality
• Certifications in Microsoft Power Platform or Data Analytics is an asset
• 3+ years of experience in Agile Development methodology is an asset

The City of Mississauga is seeking a candidate with Microsoft 365 apps and services expertise related to Purview, Power Platform and SharePoint Online. Reporting to the Program Manager, IT M365 and acting as a subject matter expert, you will be working with IT and business units to assess, plan, implement, migrate and support the City's adoption of Microsoft's cloud platform.

Duties and Responsibilities

Specific duties are focused around the City's journey to adopt M365 apps and services, including but not limited to:

• Project leadership and technical resource for Microsoft initiatives
• Assess IT and business units requirements and map target services
• Develop implementation and change management plans for service adoption
• Review technology industry standards and ensure full compliance
• Develop and maintain technical and other documentation
• Prepare test cases, develop and support applications
• Prepare various types of documentation including client instructions, back-up and recovery procedures
• Prepare training manuals and train clients on use of systems
• Manage short term solutions, application prototyping, client liaison, implementation and evaluation
• Create, review and update City standards, guidelines and standard operating procedures
• Act as a technical subject matter expert for issues related to IT projects

Skills and Qualifications

• Post-secondary education in computer science or related discipline
• 3 to 7 years of related experience
• Comprehensive experience of at least one of the following services; Purview, Power Platform (with expertise in Power BI Service) & SharePoint Online
• Comprehensive experience with migration from on-premise where applicable (i.e. Power Bi Report Server, SharePoint Server)
• Additional M365 and Azure experience is an asset
• Related IT Certificates are an asset
• May require light lifting of supplies/materials
• Prolonged exposure to computer keyboards and screens primarily in an office environment