9956 Jobs Found
Office administrator Full-time Job
Administrative Jobs West VancouverJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
Responsibilities
Tasks
- Implement new administrative procedures
- Review and evaluate new administrative procedures
- Delegate work to office support staff
- Establish work priorities and ensure procedures are followed and deadlines are met
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Perform data entry
- Train staff
- Oversee and co-ordinate office administrative procedures
- Resolve conflict situations
- Commission systems and components
- Monitor and evaluate
- Oversee payroll administration
- Plan and control budget and expenditures
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Social Media
- Accounting software
- Human resources software
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Word
- Google Drive
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Ability to multitask
- Time management
- Adaptability
- Integrity
- Team player
636 Clyde Ave West Vancouver, BC V7T 1E1
How to apply
By email
Office administrator
Milani Immigration
West VancouverAdministrative Jobs Full-time
34.85
Learn More
ScotiaMcLeod Administrative Support Assistant (16 month contract) Full-time Job
Administrative Jobs VancouverJob Details
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Support Assistant (16 month contract)
Scotiabank
VancouverAdministrative Jobs Full-time
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Data Engineer (Google Cloud Platform) Full-time Job
IT & Telecoms TorontoJob Details
We are seeking an experienced Senior Data Engineer with deep expertise in Google Cloud Platform (GCP) to join our growing team. In this role, you will be responsible for designing, building, and maintaining scalable data architectures that support our data-driven initiatives. You will lead a team of engineers, collaborate with cross-functional teams including data architects, solution architects, business systems analysts and data engineers and ensure that our data infrastructure is robust, secure, and optimized for performance.
Is this role right for you? In this role you will:
- Develop and maintain robust data pipelines for data ingestion and distribution of large datasets for processing and consuming.
- Utilize SaaS services and tools to build, configure and automate data workflows and streamline the data engineering process.
- Collaborate with stakeholders and product managers to analyze data requirements, and build ingestion patterns to bring in new data sources to the data platform.
- Build and monitor application services and pipeline performance.
- Conduct data quality checks
- Experience building data pipelines, and composable cloud-based data platforms in Google Cloud Provider (GCP).
- Experience configuring and using data ingestion tools such as Fivetran, and Qlik Replicate
- Have prior experience with data engineering, programming, ETL, ELT, processes for data integration and ingestion.
- Experience in data modelling, manipulating large data sets and handling raw data, and other cleaning techniques.
- Experience working with structured, semi-structured, and unstructured data.
- Experience collaborating and working with DevOps and Scrum Teams
- Demonstrated team player with strong communication skills and a track record of successful delivery of product development.
- Expert at problem solving.
- Strong scripting skills (SQL, Python)
- Strong knowledge of cloud infrastructure
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
- 3+ years of experience building Data Warehouse / Data Platforms
- 3+ years of experience creating ELT / ETL data pipelines from scratch, working with structured, semi-structured, and unstructured data
- 2+ years of experience configuring and using data ingestion/ replication tools such as Fivetran, or Qlik
- 2+ years of experience with Cloud: GCP
- 2+ years of experience with Airflow
- 3+ years of experience working on continuous integrations and continuous deployment pipeline (CI/CD) and working with source control systems such as Github, Bitbucket, and Terraform
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Working location condition: Hybrid
#LI-Hybrid
Data Engineer (Google Cloud Platform)
Scotiabank
TorontoIT & Telecoms Full-time
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Maintenance Operations Controller Full-time Job
Maintenance & Repair TorontoJob Details
Reporting to the Shift Manager, Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).
This role offers a competitive salary, flight privileges and health/dental benefits.
Responsibilities:
- Guides and directs AC, contracted maintenance organizations and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control Manual.
- Manage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness.
- Coordinating necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).
- Act as the focal point of contact for all Line Maintenance activities on around-the-clock basis including irregular (IROPS) and emergency operations.
- Communicating any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).
- Be responsible for the control of all MELs affected on the fleet.
- Continuously update the shift manager and other senior management (as needed), on the operational status of the fleet.
- Stay current with all technical and regulatory training required to function in the assigned role.
Qualifications
- Possess an A.M.E. M2 or E License with active endorsements on any aircraft type in the Air Canada fleet.
- Proven knowledge of regulatory programs/agencies (Maintenance Control Manual, Transport Canada, FAA).
- Willingness to work shifts and at times extended hours.
- Demonstrate strong interpersonal skills and ability for teamwork.
- Strong analytical and problem-solving skills.
- Excellent English communication skills both (oral & written).
- Ability to deal effectively with internal/external customers.
- Demonstrate leadership skills.
- Sound judgment and strong sense of initiative in taking appropriate actions.
- Ability to provide direction and clear instructions on technical matters.
- Ability to work with minimum supervision.
- External or internal management development.
- Computer skills (Word, E-Mail, Excel, Windows).
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
- Based on equal qualifications, preference will be given to bilingual candidates.
Maintenance Operations Controller
Air Canada
TorontoMaintenance & Repair Full-time
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Administrative Support Coordinator Full-time Job
Administrative Jobs TorontoJob Details
Basic Function:
- Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.
Tasks / Responsibilities:
- Create tables, graphs and prepare spreadsheets.
- Sort and merge documents, reports, etc.
- Research data and prepare reports
- Edit and proofread
- Work under pressure
- Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
- Receive, index and revise manuals or data
- Prepare correspondence
- Receive and direct all incoming calls
- Provide assistance for outgoing calls, e.g. directory assistance, calling card
- Refer external customers to appropriate areas, e.g. departments, employees
- Assist other employees in the department
- Arrange ground transportation for internal/external customers, e.g. taxis
- Arrange travel and appointments
- Liaise with internal/external customers
- Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
- Work with minimal or no supervision
- Design, compose, format and produce correspondence, reports and documents using a variety of software applications
- Prepare third party billings
- Handle cash/cheques and related documentation
- Verify and process invoices, claims and/or expenses
- Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
- Build, update and maintain schedules and staff rosters
- Organize and prioritize workload to meet deadlines
- Comply with Government Regulations, Company Policies, Collective Agreement and procedures
- Administer Collective Agreements
- Control distribution and maintain Company and technical publications
- Maintain a high level of accuracy
- Operate specific department/Company software programs
- Develop and maintain schedules
- Maintain confidentiality at all times
- Maintain and develop accurate maintenance and/or technical records
- Audit records
- Monitor equalization of overtime
- May be required to perform other related duties which do not affect the nature of the job
Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
Education:
- High School graduation
Skills / Knowledge:
- Good interpersonal skills
- Good communication skills, both written and verbal
- Intermediate knowledge of Microsoft Office applications
- Proficiency in spelling, punctuation and grammar
- Knowledge of aircraft terminology
- Aptitude for math
- Aptitude for accuracy and detail
Experience:
- Minimum 2 years office experience
Specific Requirements:
- Some positions may require lifting and climbing
- Some positions require licenses, e.g. Driver’s, MOT, AVOP etc
- Some positions may require shift work and/or work staggered starting and stopping times
- Some positions may be exposed to weather conditions
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Linguistic Requirements:
Based on equal qualifications, preference will be given to bilingual candidates.
Administrative Support Coordinator
Air Canada
TorontoAdministrative Jobs Full-time
23.36
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Bilingual Customer Experience Specialist Part-time Job
Customer Service QuébecJob Details
As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also:
- Conduct customercheck-in, and prepare and issue boarding passes
- Assist pre-boarding customers and provide information on flight schedules and routes
- Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
- Active movement throughout the airport to attend to the assigned work area
Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
- Training and development tools to help unlock your full potential.
Qualifications
Skills and experience required
- Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
- Availability to work in shifts
- Previous customer service experience
- Excellent communication and teamwork skills
- Proven problem resolution skills and the ability to effectively multi-task
- The ability to work within strict timelines in order to maintain on-time departures
- Eligible to work in Canada
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
Linguistic Requirements
Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Bilingual Customer Experience Specialist
Air Canada
QuébecCustomer Service Part-time
17.30
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Customer Service Representative Full-time Job
Customer Service MarkhamJob Details
Application Deadline:
12/29/2024
Address:
900 - 5221 Hwy 7 E
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
MarkhamCustomer Service Full-time
33,850 - 44,000
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Customer Service Representative Full-time Job
Customer Service KingstonJob Details
Application Deadline:
01/05/2025
Address:
945 Gardiners Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
KingstonCustomer Service Full-time
33,850 - 43,500
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Application Developer Full-time Job
IT & Telecoms TorontoJob Details
Application Deadline:
01/10/2025
Address:
33 Dundas Street West
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements.
- Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user.
- Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution.
- Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components.
- Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
- Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk.
- Follows release management processes and standards, and applies version controls.
- Assists in interpreting and documentation of client requirements.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
Foundational level of proficiency:
- Creative thinking.
- Building and managing relationships.
- Emotional agility.
- Quality Assurance and Testing.
- Cloud computing.
- Technology Business Requirements Definition, Analysis and Mapping.
- Adaptability.
- Learning Agility.
Intermediate level of proficiency:
- Experienced in MS Power Platform (Power App & Power Automate) is a must
- Knowledge of .NET Language is preferred or some experience with Java
- Programming
- Applications Integration.
- Test Driven Development.
- System Development Lifecycle.
- Troubleshooting.
- System and Technology Integration.
- Verbal & written communication skills.
- Collaboration & team skills.
- Analytical and problem solving skills.
- Data driven decision making.
- Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Technical proficiency gained through education and/or business experience.
Salary:
$60,000.00 - $111,700.00
Application Developer
BMO Canada
TorontoIT & Telecoms Full-time
60,000 - 111,700
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Customer Service Representative Full-time Job
Customer Service VancouverJob Details
Application Deadline:
12/27/2024
Address:
455 W Georgia Street
We are actively recruiting for a part-time Customer Service Representative to join our Georgia & Richards branch. Individual must be able to support 26.25 hours per week and flexible Monday to Saturday.
Professional competency in Korean is considered an asset in order to support and collaborate with our Korean speaking customers, colleagues and/or various stakeholders.
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
VancouverCustomer Service Full-time
33,850 - 44,000
Learn More
Administration Assistant Full-time Job
Administrative Jobs MontréalJob Details
Application Deadline:
02/28/2025
Address:
1501 McGill College Avenue
***This job posting is intented for future hiring in 2025***
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.
As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Assists the advisory team in preparing for client meetings, including scheduling appointments.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Bilingualism French and English.
- Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
- Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
- Familiarity with technology applications and software used in the financial planning and investment industry.
- Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
- Successful completion of 30-day BMO NB Investment Representative Licensing Program.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Montreal is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.
You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
$32 700,00 - $48 600,00
Administration Assistant
BMO Canada
MontréalAdministrative Jobs Full-time
32,700 - 48,600
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Night Clerk Full-time Job
Sales & Retail QuébecJob Details
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well. Our Clerks inspire our customers through delightful conversation and knowledge of products.
What you’ll do
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Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
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Maintain and stock product displays and shelves that meet company standards
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Ensure accurate product scanning and identify inventory needs and assist with ordering
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Setup company-directed promotions and programs
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Keep department areas neat and ensure health and safety standards
Who you are
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A team player with an attention for detail
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Driven and able to work independently in a fast-paced environment
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Resourceful and courteous when resolving customer questions
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Motivated to learn new things
Experience you bring
Good news! No previous experience is required. We provide you with training to set you up for success!
What you bring
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Flexibility to work a variety hours which may include days, evenings, and weekends
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Able to move up to 50lbs and in constant mobility for an entire shift
200 Omer-Marcil Blvd, St-Jean-Richelieu, QC
Night Clerk
Maxi Plc.
QuébecSales & Retail Full-time
Learn More