9922 Jobs Found
MANAGER BUS TRANSFORMATION & CHANGE MGMT Full-time Job
Management TorontoJob Details
Job Summary:
In this pivotal, strategically important role of a Manager Business Transformation & Change Management with the City of Toronto Policy, Planning, Finance & Administration (PPFA) Division, you will oversee the change management and business process transformation necessary for PPFA service areas, clients and other stakeholders through a combination of changes to ensure effective service delivery.
Reporting to the Director Financial Management, you will facilitate modernization and transformation of PPFA’s business and financial processes, including the necessary changes arising from City’s financial systems transformation. Working in collaboration with corporate partners and change management leads from multiple client divisions in Infrastructure Services (IS) and Development and Growth Service (DGS) areas, you will initiate, develop and coordinate processes to gather divisional business and functional requirements, conduct and consolidate impact assessments arising from City’s transformation projects, drive consensus amongst various stakeholders for changes to business processes to align with corporate technology-updates and City’s strategic goals.
Major Responsibilities:
- Supports the development and management of cross-divisional stakeholder relationships including stakeholder engagement governance and decision framework in collaboration with the FSTP Project Management Office (PMO).
- Enables leadership alignment and facilitates a shared understanding of change management activities.
- Develops the strategy for PPFA change management in close collaboration with client divisions and corporate partners and establishes an integrated approach for change management activities.
- Provides leadership and oversight of all change, communications and training activities in PPFA service areas.
- Provides direction, guidelines, and standards for PPFA and Client Divisional Change Ambassadors (Divisional Finance Leads, Change Ambassadors, Consultants, Analysts, Experts) for execution of change management activities.
- Develops, implements and coordinates processes to gather business and functional requirements, consolidates impact assessments within PPFA service areas and client divisions and drives consensus amongst multiple stakeholders on change management activities.
- Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
- Develops and/or implements effective and innovative solutions to meet divisional and client needs in the various areas of technology-led business transformation and change management.
- Supports large-scale division-wide projects that incorporate proactive and innovative solutions to addressing business challenges and achieving divisional goals and objectives. Integrates how the big picture of the initiative comes together from definition through implementation of implications across the business.
- Manages implementation of technology changes through communications, change management action plans, education and training.
- Establishes, develops and implements a quality management program that provides methodologies, standards, policies, tools and best practices for quality management to ensure quality assurance, quality control, testing and consistency across the Division, and continuous improvement of service delivery.
- Manages the acquisition of hardware and software, technology tools, licenses, maintenance and development of the testing environment and methods.
- Develops, maintains, implements and communicates formal change management standard methods, policies, procedures and controls to manage changes to business processes, service delivery, applications, solutions and technology systems.
- Educates and provides advice on options, requirements and consequences of implementing new change initiatives.
- Researches, defines, recommends and prioritizes new opportunities, continuous improvement, emerging technologies, tools, resources, methodologies and strategies to maintain and improve the Division's change management and quality management systems.
- Establishes training, communications and awareness programs on business transformation initiatives affecting service delivery, business processes and policy changes for internal and external stakeholders.
- Prepares briefing notes and reports to senior management, the Deputy City Manager, Council and Committees on change management, quality assurance and business transformation issues.
- Establishes an effective and collaborative working relationship with the Division's senior management team and management staff, staff from client divisions and other corporate partners.
- Represents Divisional interests and needs on a Corporate level and participates in IS and DGS Service areas and Corporate projects, committees, consultative or operational groups related to business transformation and change management.
- Provides a high level of customer service to operating units, supporting program management staff with processes and tools needed to effectively and efficiently delivery services.
- Assists in the development, design and implementation of functional policies and programs that make major changes in overall business performance based on long-term needs.
- Coordinates and manages divisional quality assurance ensuring legislative and program delivery requirements are met.
- Manages the coordination and implementation of technology and change management impacts around the Division's emergency management and business continuance initiatives in conjunctions with the appropriate Divisional and Corporate representatives from the senior executive level through to the operational level.
- Develops, coordinates and manages new and existing Service Level Agreements, Project Charters and other Inter-Divisional Agreements with partner divisions.
Key Qualifications:
- Post-secondary degree in discipline pertinent to the Divisional job function with extensive experience working in a large complex organization environment, or the approved equivalent combination of education and relevant management experience.
- Extensive experience in planning and implementing change management for large complex system implementations, ensuring that the change is accepted by internal and external stakeholders, and all levels of the organization. Change Management includes training, communications, public engagement, marketing, business process redesign and restructuring and any other task required to ensure the change is accepted by the business and the public.
- Considerable experience in planning and managing all aspects, change and project management, implementation, and training with commitment to customer service, performance quality and continuous improvement.
- Considerable management experience gained through progressively responsible positions including supervision and performance development.
- Excellent communication skills, report writing and presentation skills with the ability to interact and communicate both, in writing and verbally, with all levels of the organization and to forge solid internal and external relationships.
- Ability to lead change, coach, train, develop and motivate teams including contracted resources and subject matter experts.
- Knowledge of and/or formal accreditation in project management would be an asset.
- Effective decision-making skills that promote and foster teamwork while being flexible and responsive in finding new ways to be creative in planning and acting on issues
- Highly developed interpersonal, human relations, negotiation and conflict resolution skills.
- Creative problem solving and analytical skills in synthesizing information and understanding impact of changes across all aspects of the Division's information technology environment.
MANAGER BUS TRANSFORMATION & CHANGE MGMT
City Of Toronto
TorontoManagement Full-time
122,000 - 158,105
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DENTIST Full-time Job
Medical & Healthcare TorontoJob Details
Reporting to the Manager, Dental and Oral Health Services, the Dentist will provide dental care to Toronto Public Health (TPH) eligible low income clients enrolled in various Provincial and Municipal sponsored programs through the TPH managed dental clinics located throughout the City, and to provide direction, and support for the daily operation of the dental clinic they are assigned to.
Major Responsibilities:
- Provides input into the development of program policies and ensures implementation of policies and procedures in the dental clinic
- Performs the duties of a team leader in a clinical setting, which includes ensuring effective teamwork and efficient flow of patients
- Obtains complete medical history and verifies and applies medical history prior to treatment by consulting with family members and physicians when necessary. Refers clients for medical testing if warranted
- Performs complete oral examinations, formulates comprehensive treatment plans, informs patients and families of treatment plans and obtains consent for treatment; completes documentation on Abeldent software
- Performs a broad range of dental treatment, i.e. fillings, dentures, extractions, root canals, crowns including lab fabricated and stainless steel, acid etch procedures, prefabricated post and/or pin core build up. Responsible for the fabrication of dental prosthetic appliances, etc.
- May perform dental services for patients with disabilities or behavioural problems
- Performs emergency dental procedures
- Prescribes antibiotics and administers local anaesthetic
- Operates dental x-ray machine and interprets x-rays
- Monitors and performs universal precaution procedures for infection control in the dental office as per IPAC and TPH guidelines
- Educates the public on oral health and the Toronto Public Health dental program policies and guidelines
- Resolves conflict with staff, clients and members of the public when necessary
- Maintains a thorough knowledge of and provides treatment under correct programs, i.e. the Ontario Senior Dental Care Program (OSDCP), HSO (Healthy Smiles Ontario), OW (Ontario Works), HBP (Healthiest Babies Possible), the Interim Federal Health (IFH), Ontario Disability Services Program (ODSP), and the Toronto Public Health dental treatment programs (paediatric, geriatric, high school)
- Refers patients or the general public to appropriate dental practices such as the University of Toronto Faculty of Dentistry, the Hospital for Sick Children, dental hygiene colleges, dental specialists and low cost dental clinics
- Receives referrals from private dental and medical practitioners
- Mentors dental students from universities and colleges
- Ensures that the clinic is properly equipped and maintained, and meets safety requirements for staff and patients
- Ensures medical emergency kits and oxygen are available and in a state of readiness, and that staff is prepared to implement lifesaving procedures as necessary (i.e. administer emergency medication, provide oxygen, perform CPR)
- Ensures proper x-ray quality assurance and safety and the proper disposal of biohazardous waste
- Provides liaison between the Public Health Dental Unit, school staff (principals and teachers) and parents of patients regarding policies and goals of treatment (i.e. letters from both the department and individual schools.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Graduate Degree in Dentistry from a recognized university and have, or be eligible for a license from the Royal College of Dental Surgeons of Ontario.
- Considerable experience working as a Dentist in a dental office.
- Experience in the field of removable prosthetics and paediatric and geriatric dentistry.
- Strong interpersonal and communication skills and the ability to work cooperatively with staff and clients, including children and parents in a community clinic.
- Excellent customer service skills and commitment to the Toronto Public Service.
- Post-graduate training or experience working in a Public Health environment would be an asset.
- Fluency in one or more of the following languages is an asset: Chinese, Tamil, Hindi, Urdu, Korean, Russian or Spanish (please indicate language skills on resume).
- Familiarity with Public Health dental programs.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
- Familiarity with government legislation in the area of Occupational Health and Safety.
- Willingness to travel to other clinics.
- Ability to work evenings and weekends.
- A valid Ontario Class "G" Driver's License is an asset.
DENTIST
City Of Toronto
TorontoMedical & Healthcare Full-time
122,000 - 158,105
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ADMINISTRATIVE ASSISTANT 2 Full-time Job
Administrative Jobs TorontoJob Details
The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence.
Major Responsibilities
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Performs varied administrative duties to support Directors and their sections within the Senior Services & Long-Term Care division.
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Exercises caution and discretion when managing confidential and sensitive information.
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Schedules meetings, organizes materials, and supports activities for the Director and other staff in the section as required.
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Prioritizes day-to-day activities and requests for meetings from various areas, including managing urgent and emerging issues.
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Screens, reviews, and prioritizes incoming phone calls, e-mail and mail, processes correspondence, and where appropriate directs to appropriate staff.
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Assists the Director to monitor and flag hot issues for standing Committees and City Council.
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Ensures that the tracking and following up of requests is maintained and deadlines are met.
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Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data.
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Drafts correspondence composes and types of letters and memoranda and routes or answers correspondence.
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Reviews work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature
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Coordinates the development and preparation of summary notes and briefing materials for the Director.
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Prepares and organizes materials (including confidential and employment/labour relations matters).
- Prepares presentation material utilizing detailed layout and formatting.
- Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
- Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government.
- Maintains awareness of municipal and Senior Services & Long-Term Care matters, administrative systems and procedures to provide effective administrative assistance.
- Works collaboratively with other Administrative Assistant 2s as a team and provides back-up support in each other's absence.
- Provides support in handling special projects as required.
Key Qualifications
- Considerable experience in the performance of administrative support duties to senior management, including handling and solving large scheduling matters, handling a broad range of administrative matters, standard office practices and procedures.
- Considerable experience utilizing a variety of software packages including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook or equivalent) to prepare correspondence, and create charts related to organizing, formatting, editing, and analyzing content.
- Experience working with and preparing, confidential materials/information for management.
- Strong analytical and problem-solving skills with proven ability to handle sensitive issues.
- Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
- Must be resourceful, flexible, adaptable, and possess a high degree of common sense and initiative.
- Ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with senior management staff.
- Ability to work independently and effectively with minimal supervision, prioritizing work schedule, complete assigned duties within timelines.
- Ability to work within an organizational culture that emphasizes continuous learning, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support public service excellence.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
- Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings, as required.
ADMINISTRATIVE ASSISTANT 2
City Of Toronto
TorontoAdministrative Jobs Full-time
62,480 - 75,087
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Administrative Officer | LMIA Approved Full-time Job
Administrative Jobs HalifaxJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates must need 2 years to less than 3 years of experience.
Transportation/Travel Information: Willing to travel; Valid driver’s license
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
- The candidate should be able to do attention to detail
- The candidate should be able to handle a large workload
- The candidate should be able to work under tight deadlines
Other Requirements:
The candidate should be a team player
Responsibilities:
- The candidate should be able to carry out administrative activities of an establishment
- The candidate should be able to do administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- The candidate should be able to do oversee and co-ordinate office administrative procedures
- The candidate should be able to review, evaluate and implement new administrative procedures
- The candidate should be able to assemble data and prepare periodic and special reports, manuals, and correspondence
Benefits:
- The employees get to work in a well-known company
- The employees get to learn various advanced techniques
- The employees get to work in a natural environment
- The employees get financial benefits such as a competitive salary
Company Overview:
Canadalin Consulting Inc. represents more than 100 of Canadian and American academic institutions to promote their enrolment including primary, secondary, and post-secondary levels. We find the best program for each student by analyzing the needs and goals of international students. We also provide high-quality international education resources and services to excellent Chinese high school students to help them get secure places at the top universities in North America.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
[email protected]
Administrative Officer | LMIA Approved
Canadalin Consulting Inc.
HalifaxAdministrative Jobs Full-time
22
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Food service supervisor Full-time Job
Tourism & Restaurants New WestminsterJob Details
Requirements:
Languages: The candidate must have a strong command of the English Language.
Education: Candidate must have passed Secondary (high) school graduation certificate.
Experience: Experience required for the job 1-2 years.
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
- The candidate should be able to pay attention to details
- The candidate should be able to handle large workloads
- The candidate should be able to work under tight deadlines
Other Requirements:
- The candidate should be able to supervise and coordinate the activities of staff who prepare and portion food.
- The candidate needs to prepare and submit reports.
- The candidate should be able to maintain records of stock, repairs, sales and wastage..
- The candidate should be able to establish the work schedules of his team members.
- The candidate should be able to estimate and order ingredients and supplies.
- The candidate should be able to ensure food service and quality control
- The candidate needs to be a team player.
Responsibilities:
- The candidate should be able to address customers’ complaints or concerns.
- The candidate should be able to train staff in job duties.
- The candidate should be able to make his team follow sanitation and safety procedures.
- The candidate needs to prepare budget and cost estimates.
- The candidate should be able to establish methods to meet work schedules.
- The candidate should be able to hire food service staff.
Benefits:
- The employees get various financial and compensatory benefits
- The employees get to work with the world’s largest pizza restaurant.
- The employees get other benefits such as yearly paid vacation.
- The employees get financial benefits such as bonuses and commission
Company Overview:
In today’s world Pizza hut is one of those companies that need not be introduced, It was founded by two brothers Dan and Frank Carney, both Wichita State students, as a single location in Wichita, Kansas. Six months later they opened a second outlet and within a year they had six Pizza Hut restaurants later on it became the world’s largest pizza chain.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume) through below mentioned details.
By Email:
[email protected]
Food service supervisor
Pizza Hut
New WestminsterTourism & Restaurants Full-time
17
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Supervisor Mechanical (Locomotive) Full-time Job
Maintenance & Repair Port CoquitlamJob Details
Canadian Pacific (CPKC) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.
PURPOSE OF THE POSITION:
You will assist the General Foreman with the planning, scheduling and assignment of manpower to specific jobs within the Shop/Yard and Line Point environments ensuring that all repairs and/or servicing are performed in a safe and efficient manner, in accordance with Company, Association of American Railroad and Transport Canada regulations.
POSITION ACCOUNTABILITIES:
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Conduct job briefings, end of shift briefings, safety meetings and activities, ensuring that safety rules, procedures and policies are adhered to through efficiency testing and safety tracking document
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Correct and document safety incidents, safety hazards/concerns, investigates for corrective actions to the various departments, involving the Mechanical Manager and Health and Safety Committee in the prescribed timelines
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Support, communicate and deliver to key performance indicators. Leads to ensure all direct reports have an understanding of the business objectives, as well as the role they are all accountable for
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Communicate and interact regularly with management within field operations to ensure locomotive repair and train servicing is meeting the expectations of internal and external customers
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Ensure that there is the appropriate level of stock/material and is responsible for ordering within prescribed limits through the SAP system. Supports all expenditure reduction initiatives
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Maintain communication and fosters positive working relationships with local union officials. Ensures the collective agreement is understood and managed as it is written
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Support and participate in continuous improvement initiatives to improve productivity and effectiveness of the operation. Support Lean Philosophy and Principals
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Ensure locomotive bad order repair, cycle time, dwell time, productivity and key metrics are met including inventory management for all locomotives on the territory. Coordinate with Field Operations to ensure Local Service Operating Plan (LSOP) targets are met.
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Direct road repair on the territory to meet 24 hour repair cycle time
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Ensure repairs and train servicing are in compliance with AAR, Transport Canada standards and CPKC policies
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Support mechanical forces at train incidents within their jurisdiction adhering to the guidelines of the Emergency Response Plan
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Communicate and interact regularly with local/external counterparts
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Work directly with employees in the shop & yard environments to establish self-managed work teams and provides guidance and support to employees to bring about the vision of an empowered and engaged workforce
POSITION REQUIREMENTS:
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Must possess a minimum of a High school diploma or mechanical trade certification
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Proficient knowledge of railway operations (road, yard, locomotive, mechanical)
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Working knowledge of CPKC systems (CIM, TYES, YOP, Nexus, ITM, SAP and Wreck Estimator)
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Microsoft Outlook, Word, Power Point and Excel
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Knowledge of collective agreement/non- union policies
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Strong mechanical aptitude
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Must be able to work with vast array of employees and be adaptable
- Must be able to work under pressure and adapt to change
- Able to drill down, understand root cause and resolve complex issues
WHAT CPKC HAS TO OFFER:
- Flexible and competitive benefits package
- Competitive company pension plan
- Employee Share Purchase Plan
- Performance Incentive Program
- Annual Fitness Subsidy
- Part-time Studies Program
ADDITIONAL INFORMATION:
As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
Medical Requirements:
Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments. All new hires for a safety sensitive position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol and drug audit assessment. Pre-employment qualification drug test(s) are also required.
Background Investigation:
The successful candidate will need to successfully complete the following clearances:
- Criminal history check
- Reference check
- Driver's License Verification
Management Conductor Program:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
Supervisor Mechanical (Locomotive)
Canadian Pacific
Port CoquitlamMaintenance & Repair Full-time
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Factory Labourer-Manufacturing Full-time Job
General Category WellandJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset.
Weight Handling: Up to 45 kg (100 lbs)
Security and Safety: Criminal record check
Security and Safety: Criminal record check
Own Tools/Equipment: Steel-toed safety boots
Location: 191 Ridge Rd., Welland, ON, L3B 5N7
Shifts: Day, Night, Weekend, Shift, Overtime, 06:00 to 18:00
Work Site Environment: Noisy, Dusty
Transportation/Travel Information: Own transportation, Public transportation is not available
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to perform repetitive tasks
- The candidate should be able to handle heavy loads
- The candidate should be physically demanding
- The candidate should be able to pay attention to detail
- The candidate should be able to work with a hand-eye coordination
- The candidate should be a combination of sitting, standing, walking and standing for extended periods
Other Requirements:
- The candidate should be able to work with an initiative
- The candidate should have an effective interpersonal skills
- The candidate should be able to work in a flexible environment
- The candidate should be a team player
- The candidate should have an excellent oral communication skills
- The candidate should be someone who can be dependent on
- The candidate should be someone who can be relied on
- The candidate should be able to work in a punctual way
Responsibilities:
- The candidate should be able to sort, pack, crate and package materials and products
- The candidate should be able to perform other labouring and elemental activities
- The candidate should be able to clean machines and immediate work areas
- The candidate should be able to check and weigh materials and products
- The candidate should be able to assist machine operators, assemblers and other workers
- The candidate should be able to transport raw materials, finished products and equipment throughout plant manually or using powered equipment
Benefits:
- The employees get health benefits such as Health care plan, Disability benefits, Dental plan and Vision care benefits
- The employees get financial benefits as per the collective agreement and bonus
- The employees get long-term benefits such as Group insurance benefits, Life insurance and Registered retirement savings plan (RRSP)
- The employees get other benefits such as parking available by the employer
Company Overview:
Since 1970, Welded Tube of Canada Corp. has been working with three divisions of energy: Energy Tubulars (OCTG), ERW Mechanical and HSS. The company has been headquartered in Concord, Ontario, Canada. The company has known to be working through continued investment in state of the art equipment, technology and operating systems.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.
By Email:
[email protected]
Screening Questions:
- Are you currently legally able to work in Canada?
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
Factory Labourer-Manufacturing
Welded Tube Of Canada Corp.
WellandGeneral Category Full-time
20.58 - 21.73
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Senior Customer Experience Associate Contract Job
Customer Service TorontoJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Location(s): Canada : Ontario : val Caron
Senior Customer Experience Associate
Scotiabank
TorontoCustomer Service Contract
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs TorontoJob Details
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
BRIEF INTRODUCTION
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Willing to become registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Fluently Bilingual in Spanish and English
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate
Scotiabank
TorontoAdministrative Jobs Full-time
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Coordinator, Employee Management Full-time Job
Human Resources OttawaJob Details
JOB SUMMARY
The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa.
You play a key role in the coordination, planning, monitoring and evaluation of human resources functions by ensuring compliance with relevant corporate and departmental policies and procedures. You liaise with Human Resources Services in the coordination of recruitment activities, employee status change, position management, labour relations, training and development, performance evaluation activities, leaves and the return to work program; and support management by performing employee management and administration activities within the assigned units, which may include Bus Operators, the pooled positions for mechanics, garage attendants and apprentices, or customer service staff.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree in Business Administration, Public Administration, Education, Social Sciences or related field, or 3 year community college diploma in Human Resource Management.
Minimum of 3 years of directly related experience with progressive responsibilities, including experience in a unionized work environment.
KNOWLEDGE
- Working knowledge of Collective Agreements
- Solid working knowledge of corporate staffing practices and processes
- Solid working knowledge of computerized systems used in human resources applications and within a Windows environment
- Project Management principles and techniques.
- Organizational change and development principles and practices.
- Human Resources practices and principles, which an emphasis on Labour Relations, Performance Evaluation, Occupational Health & Safety and Payroll
- Planning and performance measurement theories and practices.
- Knowledge and understanding of workforce planning and staffing concepts and processes
- Return to work/IPP/LTD/WSIB and related OH&S practices
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Excellent communication (verbal and written) skills.
- Strong, well-developed consultative skills.
- Demonstrated ability to lead initiatives and change processes
- Proven ability to plan, lead, coordinate and complete projects, activities, and work groups within deadlines.
- Conduct research, information interviews, needs assessments.
- Compile and analyze complex issues and data.
- Make formal presentations to Senior Staff and Managers.
- Write clear and concise reports, presentations, and correspondence.
- Work cooperatively and collaboratively with cross-functional teams.
- Communicate effectively with Senior Staff, and/or other levels of the organization.
- Highly organized with a demonstrated ability to prioritize, set schedules, handle multiple projects and competing demands, and meet deadlines.
- Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.
- Proven ability to support corporate objectives.
- Proven research and investigation skills
- Conflict management skills
- Demonstrated leadership and initiative.
- Collaborative approach in working with others to achieve established goals and objectives.
- Demonstrates tact, diplomacy, discretion and sound judgement in maintaining strict confidentiality.
WHAT YOU NEED TO KNOW
- Language Requirement:English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Coordinator, Employee Management
City Of Ottawa
OttawaHuman Resources Full-time
67,412.80 - 85,259.72
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Labourer II Full-time Job
General Category EdmontonJob Details
The vision for Parks and Roads Operation (PARS) is to inspire trust among employees, citizens and Council in our commitment and ability to maintain our city parks and roads infrastructure.
A Labourer 2 (L2) in Infrastructure Maintenance and Operations/ Snow and Ice Control is a semi-skilled manual labour position, tasks of thisnature involve the use of some acquired skills. Duties include the ability to use a variety of hand and power tools as well as operate motorvehicles and other equipment, to complete all tasks assigned by the supervisor in an effective and efficient manner.
Duties included are, but not limited to:
- Operation of power tools, hand tools, and small equipment, ie - chainsaws, tampers, mowers, jackhammers, blower packs, generators,etc.
- Construction, repair, and cleaning of facilities such as street furniture, fences, etc.
- Maintain park trails and shared use paths walking trails
- Shovel and chip ice from sidewalks and manually sand icy areas
- Use equipment such as, but not limited to BCS brooms and small John Deere tractors to remove snow and debris from hard surfaces
- Clean and sweep debris from boulevards and hard surfaces manually, with hand tools or small equipment as required
- Load and unload material from truck to work site and vice versa
- Assist concrete crew with the placement of concrete
- Assist asphalt crew with the placement of asphaltic material (cold mix - hot mix)
- Assist litter crews in refuse collection
- Assist brick crew with the placement of brick on walkways, sidewalks, crosswalks, roadways, etc.
- Assist with flagging procedures when required
- Assist with manual and non-manual sweeping / cleaning of city owned facilities and infrastructure
- Assist with brushing crew when required Assists in the maintenance of wooden sidewalks, steps, fences and guardrails
- Assist with yard duties when required
- Erect temporary street signs
- Clear cut and burn brush Assists with digging holes and trenches
- Operation of light delivery vehicles transporting material and supplies Performs other related duties as required
Qualifications
- Completion of the tenth (10th) school grade
- Good knowledge of the methods and practices used in operating and caring for equipment
- Possession of a valid Class 5 Alberta Motor Vehicle Operator's License or operator's licensing equivalent recognized by the Operator Licensing and Vehicle Control Regulation, Alta. Reg. 320/2002 and eligibility to obtain a City driver's permit
- The ability and knowledge to complete an equipment pre-trip inspection on correlating equipment required for the task
- Ability to perform heavy manual labour for extended periods of time under various weather conditions
- Knowledge of the daily maintenance required on the equipment
- Knowledge of the PARS Operating Procedures and SOPs related to Active Pathways Snow Removal
- Emergency First Aid Certificate
- Physical capable of performing the duties assigned to the position class
- Exemplary customer service skills
- Ability to wear respiratory protection as required
- Ability to work and make decisions in an independent manner
- Adaptable to changing priorities, whether because of managerial direction or weather dependency
- Applicants may be tested
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
Labourer II
City Of Edmonton
EdmontonGeneral Category Full-time
23.50 - 31.30
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Administrative Office Coordinator Full-time Job
Administrative Jobs EdmontonJob Details
Reporting to the Director of 311 & Customer Access, the Administrative Office Coordinator is responsible for coordinating and supporting the teams delivering service to Edmontonians and Employees to ensure the effective and efficient execution of day to day activities of running the operations.
The primary responsibilities of the position include:
- Office administration and support
- Supply and inventory management and financial oversight
- Office coordination and receptions services
- General administration & internal communication
- Special projects and process improvements
The Administrative Office Coordinator requires a high degree of professionalism, attention to detail, discretion in handling confidential information, and strong organizational and time management skills. As the sole support the individual primarily supports the leadership team however extends to all other individuals who work in the section.
As an Administrative Office Coordinator, with a focus on the City of Edmonton’s Cultural Commitments to be Safe, Helpful, Accountable, Integrated and Excellent, you will:
- Provide end to end meeting support by scheduling meetings, preparing agendas, taking, transcribing, and distributing meeting minutes
- Create, process and maintain files in accordance with records management including contact lists, position management, and assets
- Ensure document management, retention, disposition and distribution adhere to all FOIP requirements and record management procedures
- Create and process purchase requisitions, reconcile and process invoices and coordinate corporate procurement card transactions, review and approvals
- Prepare vendor agreements following purchasing standards
- Support events by assisting with scheduling activities, catering, facility set up, technology, etc
- Communicate with various offices to ensure information and events are relayed between facilities
- Provide coordination and reception services for all visitors, inquiries, facility matters and deliveries
- Coordinate and maintain office equipment, furniture, supplies, phone inventory and other work space requirements
- Coordinate and implement ergonomic assessment workspace changes, provide oversight of OH&S inspections, provide oversight of implementation of action items from OH&S inspections and implement action items from Hazard Assessments
- Coordinate and/or lead a variety of projects and initiatives within the Section
- Represent 311 & Customer Access by participating on internal committees or cross-functional teams
- Perform additional related duties as assigned
Qualifications
- Completion of the twelfth (12th) school grade including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
- A minimum of three (3) years in a large, complex organization with progressively diversified data entry experience with extensive knowledge of work processing and data entry including preparing, editing and proofreading correspondence, taking and preparing minutes and providing clerical support. As well as experience in office, coordination related to vendor and facility management
- Proficient in the use of computer programs: Internet, Word Processing (Word, Google Docs), Spreadsheets, (Google Docs), Presentations, Email (Gmail) and SAP (ECC & Ariba)
- Proficient in the use of office equipment: Computer, Voice Messaging, Photocopier, Fax Competencies
- Understand ethical behavior and business practices and ensure own behavior is consistent with company standards and align with the values of the organization
- Establish and maintain positive working relationships with others both internally and externally
- Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
- Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations
- Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
- Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
- Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
- Determine strategies to move forward, set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested
Administrative Office Coordinator
City Of Edmonton
EdmontonAdministrative Jobs Full-time
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