UPS Capital (UPSC) is the financial services branch of the company, established to meet the financial needs of businesses while accelerating money and goods through their supply chains. By combining financial services with all other UPS capabilities, UPS Capital creates a key link in the UPS global commerce synchronization strategy.

The UPS Capital Business Development Representative researches opportunities through lead database and data mining of UPS and other accounts to identify leads. He/She expands advanced BD opportunities by identifying customer needs, developing financial solutions for customers, obtaining customer commitment, and successfully implementing financial solutions. This position monitors and maintains account relationships to ensure seamless integration of new business and continued customer satisfaction. 

Hybrid Field Sales Role (1x per week in office required - Burlington, ON)

Shift: Mon to Fri 8:30am to 5pm

Responsibilities and Duties

• The UPS Capital Business Development Representative interacts with various sales resources (e.g., UPS, Supply Chain Solutions (SCS), external contact, etc.) to uncover new sales prospects and further connect with prospects to initiate supply chain risk conversation to position appropriate insurance solution.

• He/She conducts prospecting meetings to qualify potential customers (e.g., identifies key decision-makers, assesses current supplier situation, analyzes financial status, etc.)

• This position conducts sales calls (e.g., face to face and phone) to C-level contacts to obtain customer commitment to use UPSC services.

• Conducts sales presentations to communicate the benefits of doing business with UPSC

• Develops customer implementation timeline and action steps to ensure smooth implementation of UPSC products into the customer supply chain, including risk mitigation strategies with the customer and/or working with internal operational and security personnel

• Assesses customer’s needs, customer care requirements, and overall position in the buying cycle to determine sales opportunities

Knowledge and Skills

• Applies Service, Product, and Customer Technology Knowledge: Demonstrates familiarity with the core service offerings across business units and deep familiarity with product, service, and customer facing technology offerings of at least one business unit; demonstrates knowledge of competitors' offerings and the features of their products, services, and customer facing technology solutions; describes types of customers that would benefit from selected offerings; compares and contrasts UPS's and competitor's products, services, and customer facing technology solutions; able to compare and contrast the customer's experience of engaging with UPS and primary competitors across all touch-points; summarizes positive and negative gaps; develops plans to leverage advantages and correct disadvantages

• Assesses Business Needs: Identifies current and future needs of the customer or business; understands how business needs dictate the project’s requirements, project direction, business objectives, and resource allocation; makes recommendations on the solutions-design phase of the project

• Conducts Competitive Analysis: Demonstrates a basic understanding of competitor’s tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS

• Conducts Customer Analysis: Demonstrates some advanced knowledge of how to conduct customer analysis using common sources of information to identify customer facts and trends; collects standard research data about current and prospective customers with some guidance; identifies and develops lists of prospective customers; assists with identifying instances where customer needs or expectations are not being met; drafts promotions of products, services, and features based upon research with oversight from others

• Creates Account Strategies: Helps define and create specific documented account strategies; evaluates key financial indicators to establish account strategies; leverages sales and service resources to meet basic customer needs; recognizes overlap between customer needs and external industry trends

• Solicits and Gathers Information: Demonstrates a general knowledge of techniques for soliciting and gathering information

• Solves Customer Problems: Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions

BASIC QUALIFICATIONS:

• Must be authorized to work in Canada

• Some travel required within Canada and the U.S.

• Experience in the insurance or logistics industry is preferred

• Bachelor’s degree in business, Marketing, Risk or Finance preferred

• 3-7 years previous sales experience

• Candidates must either have or are expected to obtain their level 1 RIBO (Ontario Insurance) license within 90 days from their start date (both Internal/ External Candidates)

• Existing RIBO or OTL or LLQP license would be an asset

• Computer Skills, Microsoft Excel

• French, Mandarin, Hindi & Urdu is an asset but not mandatory

OTHER CRITERIA

Employer will not sponsor visas for position.

The Gauge Technician position, under general supervision, is responsible for calibrating, testing, setting up, and repairing various controls, instruments, and gauges measuring all types of variables (these may include dimensional, magnetism, NDT, mechanical properties, metallurgical, or weight). In addition, may disassemble instruments and examine various components for problems and repair gauges or send for applicable repairs.

Powering Vehicles, Motion, Work, and Lives since 1966.

Performance Expectations

Clean, repair, and set up gauges for shop floor (micrometers, vernier, dial indicators, digital indicators), etc.

Calibrate company and employee gauges, inspection equipment.

Maintain computerized system of gauge inventory, calibration dates, calibration history and gauge location, gauge R and R dates and history.

Arrange for the calibration and repair of all gauging and inspection equipment not maintained internally.

Order gauges and equipment as needed and work with Quality Engineers to develop Gauge Plan on new programs.

Maintain inventory of archived/quarantined gauges no longer in current use.

Maintain and update a gauge calibration laboratory scope.

Maintain relations with gauge suppliers.

Write PO for inspection equipment.

Drawing interpretations, including GDT.

Update inspection documentation due to engineering changes, including Gauge Instructions.

Maintain effective communication with managers, supervisors, engineering and production employees.

 Assist in the training of employees of proper use of gauges and inspection equipment.

Coordinate Measurement Systems Analysis (MSA) including Gauge Repeatability and Reproducibility (GR&R) studies.

Review quality control data and statistical data in order to examine trends.

Ability to assess severity of deviations of machined parts from specifications to determine approved inspection.

Credentials

High School Diploma or equivalent general education.

Minimum two years of previous related experience.

Metrology, SPC, Q.C. courses.

Possess Gauge Metrology certificate.

Trained on GAGE Calibration software.

Use computer-assisted design, manufacturing and machining software

Ability to interpret scale drawings at various points throughout machining processes.

Able to operate Zeiss CMM Contrua for calibrating masters in house. 

Knowledge of Statistical Analysis as it relates to gauging systems and inspection equipment.

Knowledge and experience with Measurement Systems Analysis (MSA – AIAG).

Desired Characteristics

Possess good communication skills to discuss work plans and coordinate tasks with other technicians to complete large orders. 

 Ability to work independently and in a team when needed.

Continuously keep up-to-date with new technologies, products and trends within the machining industry. 

What Linamar Has To Offer

Opportunities for career advancement.

Community based outreach supporting both local and global initiatives and charities.

Social committees and sports teams.

Discounts for local vendors and events, including auto supplier discounts

As a Talent Acquisition Consultant (Bilingual), you will lead end-to-end recruitment and play a critical role in shaping the way our teams are formed across Canada. You will be responsible for sourcing the best talent and delivering exceptional candidate experiences.

Is this role right for you? In this role, you will:

• Drive the full recruitment process for high volume recruitment needs (contact centre and fraud roles), including intake sessions, candidate communication, interviews, assessments, offer management, and compensation negotiations
• Proactively source and attract candidates through various sourcing methods including job boards, social media, and networking to identify potential candidates
• Monitor external labor market trends and best practices, identifying and escalating issues as needed
• Partner with the hiring managers and other internal teams (i.e. DE&I, Hire & Onboarding, Sourcing Teams, etc.) to develop and implement effective recruitment strategies to attract top talent and ensure a smooth candidate experience
• Participate in job fairs, career events, and other networking opportunities
• Develop and implement effective recruitment strategies to attract top talent

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Bilingualism in both French and English is required
• Minimum of 2-3 years of prior recruitment experience
• Prior experience recruiting for high-volume roles (including class hiring) is required
• Experience sourcing for top talent and building a robust candidate pool
• Demonstrated ability to anticipate business needs and provide value to hiring managers/senior leaders through innovative solutions
• Possesses clear sense of urgency and ability to make decisions at a high pace
• Proven ability to partner and communicate effectively with other team members including leaders
• Proficiency in ATS and MS Office (Excel, Word, PowerPoint) is required
• Post-secondary degree or diploma preferred

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers
• A rewarding career path with diverse opportunities for professional development including access to thousands of online and in person courses
• Internal training and programs are provided to support your growth and enhance your skills
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!
• Work in a Scotiabank Ecosystem and the Tangerine workspace; a bright, modern space where you’ll have access to group seating, offices, collaboration spaces, and more
• You will get our help to save for your future and to invest in your total wellbeing through our benefits
• You belong here, we are equal and un-complicated. Bring your true self to work

Location(s):  Canada : New Brunswick : Moncton || Canada : Nova Scotia : Halifax || Canada : Ontario : Toronto

The Team 
The Group Treasury Technology team provides development and support services for Group Treasury (including Structural Interest Rate Risk management, Asset/Liability Management, Funds Transfer Pricing, Match Maturity, Budgeting and Planning) and Global Risk Management (Global Retail Credit Risk, Trade Floor Risk Management).

The Role 
The Software Automation Engineer is responsible for developing and implementing technical solutions to support the Group Treasury business with a focus on automating existing manual processes, reducing the likelihood for human errors and improving operational processes. You will be required to participate in multiple projects, including technical design, use cases, and process workflow of complex business processes for internal clients. You must possess the ability to work with a team of technology focused peers and the ability to juggle multiple/concurrent tasks. You must thrive on challenge, be proactive, dynamic and demonstrate initiative and eagerness to learn. 

Some of the key accountabilities include:
Provide technology collaboration and be the ambassador for Automation across Group Treasury Technology.
Participate in aspects of a systems development life cycle within the development team (Requirements Analysis, Design, Development, Test, QA, Implementation and Support)
Be the Point of Contact for escalation on service operation including service availability and continuality
Analyze data in operational database environments including SQL Server
Optimizing and simplifying existing code and perform code reviews
Work closely with the stake holders to clarify requirements and to recommend best practices
Rewriting exiting framework and adding new code and functionalities
Lead initiatives to support continuous integration and improvement through technologies and process
Support Business as Usual Devops where applicable (may require off business hour support)

What You Will Bring to Succeed 

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. 
• 3-5 years of experience as a Software Engineer
• 2-3 years of industry experience.
• Must have extensive knowledge and experience with major programming languages such as Python, Java, .NET, SQL and scripting.
• Hands on experience working in a DevOps/Agile environment
• Nice to have - Experience with Serverless, Google Cloud Function/Run, Google Cloud Storage and Micro-Services.
• Hands on experience working with Bitbucket, Jenkins (pipelines)
• Excellent problem solving and analytical skills, and be capable of multi-tasking and managing concurrent tasks and initiatives
• Ability to solve technical problems/ processes and understand complex details
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Self motivated and curious to learn new technologies and business use cases.

The Workplace

• We are technology partners who help the business transform how our employees around the world work 
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! 
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world 
• We foster an environment of innovation and continuous learning
• We care about our people, allowing them to design how they work to deliver amazing results 
• We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation 

Contribute to the overall success of the regional Client Administrative Services team by ensuring that individual objectives, initiatives and plans are executed and achieved in line with business strategies and team objectives. Ensure that all activities are carried out in compliance with governance regulations, internal policies and procedures.

Your contribution

• Under the supervision of the Regional Administration Director, provide administrative and operational support, in person and virtually, to help Financial Advisors and Portfolio Managers deliver excellent service to all MD clients.
• Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
• Prepare and process client documents. Enter transactions requested by advisors and portfolio managers. 
• Collaborate with a team of advisors, as well as the rest of the regional administrative team. 
• Maintain customer contact database and ensure all notes and information are recorded correctly. 
• Assist in scheduling appointments and preparing documents for client meetings. Respond to urgent requests from advisors during client meetings, prepare messages to clients and ensure that all inquiries from current and potential clients regarding MD products and services are answered quickly and efficiently. 
• Manage a tracking system for requests and issues to ensure everything is resolved promptly according to MD service standards. 
• Provide support and participate in researching and resolving customer issues. Contribute to special projects, when required. 
• Ensure the efficient execution of monthly compliance tasks, such as compliance logs and follow-up of non-compliant documents. 
• Liaise with accountants and third parties to provide tax slips and statements when required. 
• Perform general administrative tasks and provide relief at reception when necessary. 
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
• Promoting a productive and inclusive work environment

MD's expectations

• You are committed to delivering an exceptional customer experience. You use your ability to quickly understand the customer's perspective to provide relevant and accurate responses to a wide variety of requests. 
• You handle requests promptly because what's important to your customers is important to you. You get the job done quickly and well. 
• You are able to work independently, but also collaborate within a team. 
• You are open-minded and thrive in a diverse environment where priorities are constantly changing and sometimes conflict.  
• You are familiar with the principles of organizational effectiveness. You pay close attention to details and follow up as necessary by adopting a results-oriented vision . 

Training and experience

• College diploma in business administration, commerce or equivalent.
• Knowledge of the financial services industry and the rules governing estates, trusts, RESPs, RDSPs, TFSAs, RRSPs/RRIFs, TFSAs and non-registered investments and applicable related tax issues. 
• Proficiency in Microsoft Office software. 
• Functional knowledge of MRCC 2. 

Why MD?

• We strongly encourage work-life balance and give you the flexibility and tools to achieve it.
• We believe that a diverse and inclusive work environment promotes employee happiness and productivity.
• We know how important benefits programs are in supporting the mental and physical health of employees and their families.
• We know that financial security is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
• We know it’s important to take a break, so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
• Through our partnership with Scotiabank, we can offer you great banking solutions to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
• We love discounts. Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

As a Senior Cloud Engineer, you will be part of Public Cloud Operations teams and responsible for delivering exceptional support, innovation, and service availability of Public Cloud Services for our global clients, developing and delivering innovative solutions to continuously measure and improve the team’s speed, quality, and effectiveness without compromising on security and controls of the bank, as well as leading and developing solutions to meet or exceed operational objectives, availability targets, key performance indicators (KPIs), and service commitments.

Is this role right for you? In this role you will:

Operational Excellence

• Manage IT service management (ITSM) incidents, problems, change and service requests for the team to ensure Public Cloud infrastructure and delivery pipelines are available and performing without operational standards. 
• Drive root cause analysis and problem resolution where required to prevent repeat issues and/or improve key performance indicators for the team. 
• Develop and deliver procedures and best-practices to prevent unplanned outages.
• Improve proactive monitoring and remediation to reduce customer impact, MTTR, and unplanned outages.
• Interaction and collaboration with service vendors, application teams, and other operations and engineering technology partners. 

    
Influence a team of specialized IT professionals

• Ability to collaborate and influence partners and teammates of IT professionals with multiple technology backgrounds such as infrastructure management systems administration, middleware systems, application development, networking, and database technology.
• Reviewing and providing operational signoff on project deliverables, documentation (including Operational Readiness)
• Demonstrate strategic thinking, building relationship, influencing, conflict resolution, developing and coaching talent, executive communications.

    
Site Reliability Engineering (SRE)

• Develop and achieve system availability commitments.
• Apply SRE methodology for all process, tools and technology managed by Public Cloud Operations. 
• Establish procedures and policies that ensure problems are properly documented and effectively resolved.  
• Identify, document, and drive automation opportunities to improve productivity, observability, and SRE/SRO metrics.

    
Managing Risk

• Ensure regulatory requirements, security controls, and compliance procedures are met where applicable (i.e., OSFI, SOX, AML, etc.).
• Actively manage Internal and External Cloud Audit and deliver on all assigned audit action items 
• Identify and report on risks, controls, and findings to operate within the bank’s risk framework.
• Negotiating IT project requirements (i.e., Deadlines, budgets, resources, etc.)

    
Development and Innovation

• Own operations and product roadmaps; develop strategies for improving automation, observability, non-functional requirements testing, SRE/availability capabilities, and an engineering mindset. 
• Preparing business cases for adopting new technologies or processes, ensuring that existing products and services are exploited to the fullest, and managing delivery where necessary for the implementation of new hardware and/or software tools.  

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• He/she is an Information Technology professional with broad experience in development, operations, project management, and service delivery.  The incumbent must have a relevant degree and/or proven IT experience.
• Excellent verbal and written communication skills are essential.
• Excellent organizational skills and the ability to manage multiple complex initiatives.
• Spanish would be an asset.

What's in it for you?
 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 
Working location condition: Hybrid
 
#LI-Hybrid  

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.  

IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation 
• Consistently demonstrate high levels of client service by: 
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs 
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner 
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue 
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts   
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience 

DO YOU HAVE THE SKILLS 

We would love to work with you if you have: 

• Experience in the securities industry 
• Already duly registered as an Investment Representative (IR) with CIRO 
• Excellent verbal and written communication 
• Strong organizational skills  
• Ability to take initiative, work independently and meet deadlines 
• Meticulous attention to detail and excellent time management skills 
• Exceptional client service skills 

WHAT’S IN IT FOR YOU 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here. 
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills 

#LI-ONSITE #LI-VK1

Location(s):  Canada : Ontario : Etobicoke 

As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.

Is this role right for you? In this role you will:

• Process documentation requests and input transaction requests as directed by Financial Consultants
• Partner with Financial Consultants and Portfolio Managers in booking client meetings
• Respond effectively to all inquiries from current and prospective clients concerning MD products and services
• Respond to last minute requests from Financial Consultants during client meetings
• Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
• Provide support and participate in the research and resolution of client issues
• Complete file preparation for Financial Consultants and Portfolio Managers in advance of client meetings
• Prepare and process new account documentation as required 
• Update the database for all client contact, ensuring that all client information & notes are recorded correctly
• Maintain monthly compliance related tasks as required
• Liaise with accountants and third parties as required
• Prepare business correspondence to clients and third parties
• Participate in projects as required
• Provide reception coverage and general office duties

The Must Haves:

• Community college diploma in Business Administration or equivalent
• 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
• Proficiency in the use of Microsoft Windows and its applications including Excel, Word, PowerPoint, and MS Outlook
• Working knowledge of CRM2 
• Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets

 
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A dedication to client service
• Strong organizational skills
• Strong attention to detail and follow-through skills
• Excellent verbal and written communication skills
• Initiative and are resourceful
• An ability to work independently or effectively within a team
• An ability to manage multiple priorities in a fast- paced environment
• An ability to effectively manage change
• A focus on achieving results  

Location(s):  Canada : Alberta : Edmonton || Canada : Alberta : Calgary || Canada : British Columbia : North Vancouver || Canada : British Columbia : Victoria || Canada : Manitoba : Winnipeg

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.