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COMMUNICATIONS OPERATOR Full-time Job

City Of Brampton

Marketing & Communication   Brampton
Job Details

CLOSING DATE:  October 7, 2024

 

 

AREA OF RESPONSIBILITY:

 

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

 

  • Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
  • Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
  • Responds to non-emergency general inquiry calls and redirects if appropriate;
  • Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
  • Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
  • Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
  • Performs system tests, maintains accurate records and other communication functions as required;
  • Performs other similar and related duties as assigned.

 

SELECTION CRITERIA:

 

EDUCATION & REQUIRED EXPERIENCE:

 

  • Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
  • Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

 

OTHER SKILLS AND ASSETS:

 

  • Demonstrated communication skills, both written and verbal;
  • Demonstrated ability to speak clearly and precisely while under stressful situations;
  • Demonstrated ability to work independently and within a team environment;
  • Demonstrated customer service and public relations skills;
  • Demonstrated reliability;
  • Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
  • Proficiency with Microsoft Office Suite;
  • Ability to handle sensitive and confidential information;
  • Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
  • Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
  • Must be able to work variable hours including nights, weekends and holidays as scheduled.

 

PREFERRED QUALIFICATIONS:

 

  • Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
  • Good knowledge of streets, fire station locations and Peel Region geography is an asset.

 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

 

Interview:  Our recruitment process may be completed with video conference technology.

COMMUNICATIONS OPERATOR

City Of Brampton
Brampton - 36.19km
  Marketing & Communication Full-time
  65,230
CLOSING DATE:  October 7, 2024     AREA OF RESPONSIBILITY:   Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dis...
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Sep 23rd, 2024 at 15:59

Host/hostess television or radio Full-time Job

FRIENDS TV AND RADIO SHOW INC

Marketing & Communication   Brampton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates should have experience of 1 to less than 2 years

Other Requirements:

  • The candidates should possess efficient interpersonal skills and exhibit excellent oral communication abilities
  • The candidates should demonstrate flexibility in their approach to tasks and exercise good judgment in decision-making
  • The candidates should be organized in their work and reliable in fulfilling their responsibilities

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to present their own material or material prepared by others, select and introduce music, videos, and other entertainment material for broadcast, and make commercial and public service announcements
  • The candidates should be able to able to act as a host/hostess or master of ceremonies, introduce and interview guests, and conduct proceedings of shows or programs, as well as read news, sports, and weather for radio and television
  • The candidates should be able to report on weather conditions using information provided by weather forecasting services

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Host/hostess television or radio

FRIENDS TV AND RADIO SHOW INC
Brampton - 36.19km
  Marketing & Communication Full-time
  27.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non-u...
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Feb 16th, 2024 at 12:05

Digital marketing specialist Full-time Job

AMAZE IT SERVICES CANADA INC

Marketing & Communication   Oakville
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a College/CEGEP
Experience: Candidates should have experience of 2 to less than 3 years
Area of specialization: Interactive/new media
Computer and technology knowledge: MS Office, MS Outlook, Adobe Photoshop, CSS, MS Excel, spreadsheet, electronic mail, HTML, and SQL 
Security and safety: Criminal record check

Physical Requirements:

  • The candidates should be able to work effectively under pressure and demonstrate attention to detail in their work
  • The candidates should be capable of meeting tight deadlines and thrive in a fast-paced environment
  • The candidates should be able to manage a large workload efficiently, demonstrating attention to detail in their work

Other Requirements:

  • The candidates should have a strong focus on client satisfaction and possess efficient interpersonal skills
  • The candidates should demonstrate excellent oral and written communication abilities, striving for accuracy in their work
  • The candidates should exhibit flexibility in their approach to tasks and be strong team players, quick learners

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to respond to inquiries from members of the business community concerning development opportunities and act as a spokesperson for an organization
  • The candidates should be able to advise clients on advertising or sales promotion strategies and assist in the preparation of brochures, reports, newsletters, and other materials
  • The candidates should be able to coordinate special publicity events and promotions, develop and organize workshops, meetings, ceremonies, and other events for publicity, fundraising, and information purposes
  • The candidates should be able to develop, implement, and evaluate communication strategies and programs, initiate and maintain contact with the media
  • The candidates should be able to develop a portfolio of marketing materials, evaluate customer service and store environments, and conduct online marketing, E-commerce, and website promotions
  • The candidates should be able to develop marketing strategies, ensure appropriate business/commercial licenses are in place, and deliver presentations at conferences, workshops, or symposia

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Digital marketing specialist

AMAZE IT SERVICES CANADA INC
Oakville - 38.67km
  Marketing & Communication Full-time
  34.25
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a College/CEGEP Experience: C...
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Jul 18th, 2024 at 16:14

Communications Operator Full-time Job

METROLINX

Marketing & Communication   Oakville
Job Details
The Corporate Resilience - Dispatch office is seeking a Communications Operator. This role is responsible for receiving, monitoring, assessing, and managing incoming emergency calls, and for taking or directing the remedial actions required, in accordance with Service procedures. Provides dispatching and communications services to ensure coordination of effort among multiple internal and external stakeholder, including Special Constables, Station Services, Rail Operations, Bus Operations, NOC, local police, and third parties who operate on our rail and bus network to address responses to incidents and emergencies.
 
What will I be doing?
  • Daily operations of emergency communications under the Corporate Resilience department of the Customer Protection division, working as an integrated member of the Network Control Centre to address any actual or emerging passenger or transit network security risks, hazards.
  • Receives, monitors, and assesses and triages incoming emergency calls and responds to in inverse order or assessed risk by initiating remedial action
  • Manages calls that requires a combine presence of Customer Protection Special Constables, Police, ambulance, or emergency response resources for other divisions and services.
  • Supports the broader Network Operations Control (NOC) team in dealing with significant incidents and responses to unplanned emergencies by providing dispatching services and coordinating with Customer Protections Services and community emergency response partners
  • Monitors visual and audio communications including CCTV, phones, UHF radios, Personal alarm devices, Text for help platform and access control points. Responsible for taking appropriate response/action including relaying detailed and accurate information to members of Customer Protection and Revenue Protection in the field, Supervisor, Manager, and outside emergency service departments
  • Providing prompt assistance to ensure protection of Metrolinx customers and/or employees and their property, along with corporate assets, by relaying detailed information to supervisor, manager, security personnel, Customer Protective Services officers in the field and/or appropriate outside emergency service departments.
  • Providing the first line of communication between Customer Protective Services, and/or other Metrolinx Transit Communication Control Centers or departments or outside emergency service by using visual and audio communications including CCTV, phones, UHF radios.

What Skills and Qualifications Do I Need?

  • Post Secondary college certificate in Emergency Telecommunications, or a combination of education and experience deemed equivalent.  Must be able to pass a background check including but not limited to criminal record and social media conducted by Cobourg Police as well as an RCMP fingerprint screening to access the C.P.IC. and P.A.R.I.S systems 
  • A minimum of twelve (12) months related dispatching / communications experience dealing directly with employees, the general public, and police, where timeliness of decisions are critical (e.g.in the police, emergency services or logistics field). 
  • Must successfully complete environmental, safety and any other training required by corporate policy. Must be able to pass a typing test. Must be able to pass the Criticall Public Safety Communicator test.
  • Excellent oral and written communication skills.  Must have a working knowledge of computers including word processing and spreadsheet applications. Must be proficient in the use of internet/intranet search techniques to access information. 
  • Judgement is required in providing effective dispatch services involving a variety of situations, which could potentially impact customer safety & security, customer relations and Metrolinx / GO Transit’s reputation, as well as impact the safety of employees and property.  Demonstrated proficiency using sound judgement skills to respond immediately and effectively to emergency/safety situations, service delays and other incidents/events where decisions and action must be taken promptly and decisively. 
  • Ability to make sound decisions while under pressure of stressful situation.
  • Ability to gather information while making judgement calls to relay information to the correct internal and external stakeholders (Customer Protective Services officers, police, ambulance, or emergency person for other Divisions and Services)

Other Requirements:

Shift work, weekend work and work on statutory holidays required.  Dispatch duties include extended sedentary periods of work.  Available Shifts: 80 hrs bi-weekly 24/7 & varying.

Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].

Communications Operator

METROLINX
Oakville - 38.67km
  Marketing & Communication Full-time
  37.42  -  47.37
The Corporate Resilience - Dispatch office is seeking a Communications Operator. This role is responsible for receiving, monitoring, assessing, and managing incoming emergency call...
Learn More
May 10th, 2024 at 11:24

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