All jobs within 50 km around Don Valley Village in Administrative Jobs

Major Responsibilities:

Reporting to the Division Chief, this position provides a variety of administrative and program related duties, which include:

• Assists with medicals for new recruits.
• Provides support for clinics at Medical Office.
• Receives/sends various faxes such as RTW forms and other documentation.
• Receives, reviews, scans RTWs and sends to various divisions and to HR when required.
• Creates and maintains medical filing, including ongoing retrieval of files and refiling.
• Retrieves information from various sources, including from Quatro for TFS Chief Medical Officer to review.
• Liaises with Chief Medical Officer, Staff Services Coordinators-ATM, and with Division Chief, Staff Services on regular basis.
• Support Medical Office team and Division Chief.
• Produces various reports on a regular and ad hoc basis.
• Assigns modified duties based on a defined set of criteria and well established procedures, under the guidance of the Staff Services Coordinators.
• Manages the modified duty absence line.
• Manages projects as assigned by the Division Chief.
• Prepares and processes a variety of documents including forms, statements, reimbursements, statistical summaries and reports requiring the assessment and analysis of manual or computerized data, e.g. Quatro, reports, etc.
• Prepares and types correspondence, confidential documents, reports and other documents utilizing various software packages.
• Exercises caution and discretion with medical information and other confidential information. 
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Utilizes layout, formatting and keyboard skills.
• Opens, reviews and distributes incoming mail and follows up on responses.
• Maintains filing and retrieval systems for various records/documents. Ensures required documentation is distributed to appropriate personnel.
• Researches and provides information in response to inquiries/complaints and exchanges information with all levels of staff, government agencies and records detailed messages.
• Drafts routine correspondence.
• Coordinates meetings, appointments and interviews. Compiles material, prepares agenda and takes and transcribes minutes, as required Proof reads outgoing documents and correspondence and maintains follow up system
• Assists section staff with administration of section programs and activities (e.g. preparing expense accounts).
• Maintains supplies for the unit. Orders and checks the inventory of office equipment, supplies, publications, etc. and ensures levels are maintained.
• Other duties as assigned.

Key Qualifications:

1. Considerable experience in providing administrative/secretarial support duties to management, some of which must relate to the duties above.
2. Experience supporting a small team, preferably within a clinic/medical setting.
3. Experience in setting up meetings, taking notes and minutes if required.
4. Experience with, Microsoft Word, Excel, PowerPoint and email.
5. Advanced knowledge of layout and formatting of complex reports, correspondence, charts, tables, committee/council reports, etc.
6. Demonstrated track record of successful performance in a similar or related role.
7. Demonstrated ability to deal positively and effectively with all levels of staff, the public and officials, in a professional, respectful and civil manner.
8. Highly developed customer service and interpersonal skills with a proven ability to deal with people in difficult situations.
9. Excellent organizational skills with ability to handle multiple priorities and meet deadlines within a fast-paced environment.
10. Strong written and verbal communication skills.
11. Able to work with minimal supervision as part of a larger team; as well as the ability to make sound independent judgment calls, take initiative and know when to seek counsel and advice.
12. Ability to exercise discretion in dealing with confidential matters and with management staff.
13. Good knowledge of municipal operations, departmental and political issues.
14. Must be flexible to work long hours in peak periods and be able to work flexible hours, including weekends and evenings as required.
15. Able to work under pressure.
16. Able to work positively within a diverse environment.
17. Previous medical office experience preferred.

• Posting Period: 04-Nov-2024 to 19-Nov-2024
•  

Job Description

Reporting to the Supervisor of Court Support, the Support Assistant C will provide administrative support to the Judiciary in court during proceedings.  This includes preparing court dockets and documents, escorting the Justice into the courtroom, calling court to order, arraigning defendants, recording pleas, swearing in various stakeholders, and receiving, recording, and maintaining exhibits tendered as evidence. They will also maintain records and files and support various other administrative tasks outside of the courtroom setting.

Major Responsibilities:

To provide bilingual (English and French) administrative and clerical services

• Prepares, researches, maintains and processes documents (e.g. enforcement of defaulted fines, license suspensions, warrants, and probation orders, other court orders, interpreter request, dockets, case dispositions, MTO requests, photocopy requests, trial request, motion applications, extension applications, re-openings, walk-in-guilty pleas, and filings of certificates and information etc.).
• Selects and presents data. Determines and corrects errors.

• Drafts correspondence (relating to legislative authorities and court/tribunal processes).

• Inputs, updates and maintains data (e.g. processing certificates of offence and Information filed with court, Prepping court dockets, updating dispositions including FTR, scheduling trials etc.).

• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.

• Prepares presentation materials, forms etc.

• Utilizes layout, formatting and keyboarding skills using computer.

• Maintains filing and retrieval systems for records/documents (e.g. trials, pending matters to be scheduled, schedules, tables, completed cases, docket payments, fines at collections, exhibits, recording tapes / digital recording files, reports, inventory data and manuals, receivables and completed matters) etc.

• Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness

• Issues/completes receipts/documentation.

• Responds to inquiries requiring broad knowledge of the operational area/function (e.g. call centre, public counter, in-take counter and information desk).

• Coordinates meeting rooms, bookings and special requirements for meetings.

• Attends meetings, takes and transcribes minutes.

• Monitors, orders, and maintains supplies/resource materials for unit or other locations

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience providing Bilingual (English and French) front line services in a customer service environment, dealing effectively with all levels of staff and the general public and service providers in person, by telephone, and in writing. 
2. Considerable experience performing various clerical duties, including receiving payments, typing correspondence, processing applications, etc.
3. Experience with MS Office (i.e. Word, Excel, Access, Outlook and PowerPoint), data entry, formatting procedures for text, table, spreadsheet and mail merging.
4. Considerable experience working with various filing systems and the management of large volumes of information both hard copy and electronic.

You must also have:

• Ability to utilize layout of formatting procedures for text, charts, graphs and statistical data.
• Mathematical ability to compile statistical summaries and to balance accounting documents, e.g. Failed to Respond (FTR) dockets, Walk In Guilty (WIG) dockets, First Attendance dockets balance day end cash transactions etc.
• Excellent organizational skills with ability to multitask in a high pressure, high volume environment with minimal supervision.
• Ability to operate audio/visual systems and perform minor maintenance and repairs.

• Knowledge of legal and technical terms and court procedures and requirements, e.g. knowledge of the Statutory Powers Procedure Act, City of Toronto By-Laws, Provincial Offences Act, Courts of Justice Act, Administration of Justice Act and related regulations

• Ability to type/keyboard at a fair rate of speed, and accuracy.

• Excellent interpersonal, and communication skills with the ability to meet and interact with, judiciary, Legal Profession, Staff, Enforcement Agencies, Public and representative from external agencies and organizations in an efficient, discreet and professional manner.

• Ability to lift boxes up to 20 kg.

• Ability to work flexible and varied hours on a rotational basis.

• Ability to work in a primarily digital environment.

• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Overview

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#LI-HA1 #LI-Onsite

Overview

As an Administrative Assistant 2 in People & Equity Division, you will gain exposure to multiple areas of human resources, by providing essential administrative support to the Director, Business Services, Systems & Insight while coordinating various initiatives across multiple teams, aimed at enhancing the employee experience and journey at the City of Toronto. Your ability to multi-task, maintain complex schedules, manage logistics for a large team, while delivering excellent customer service, will set you up for success in this position.

By joining our team, you will work in the culture that emphasizes continuous learning and collaboration and champions equity, diversity, and respectful workplaces.

What You Will Do:

1. Manages administrative tasks associated with operation of large teams, including, but not limited to ordering equipment, onboarding/offboarding, tracking of budgets and expenditures, business-related expenses, events, and activities for the Section.
2. Proactively anticipates needs, planning ahead and determining next steps, and aware of diverse interests and conflicting priorities typical of a multi-stakeholder environment.
3. Manages a complex calendar, scheduling function and prioritization of time-sensitive matters while ensuring sensitive and confidential matters are approached with a high level of professionalism, flexibility, discretion, judgement, diplomacy and tact.
4. Ensures that the tracking and follow up of various requests are maintained and deadlines are met.
5. Prepares and processes various presentations, documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondences, letters and memoranda, and routes or answers correspondence.
6. Prepares and organizes materials prior to sign off, including checking work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items in preparation for approval.
7. Coordinates the development and preparation of summary notes, briefing materials and meeting agendas for the Director, Business Services, Systems & Insight.
8. Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government.
9. Takes/transcribed, maintains and distributes confidential meeting minutes.
10. Maintains awareness of other projects and initiatives within People & Equity Division, administrative systems, and procedures to provide effective administrative assistance.
11. Provides support in handling special projects.

What You Bring To The Role:

1. Post-secondary education in Business Administration, Human Resources or a related discipline and/or the equivalent combination of education and/or experience.
2. Considerable experience performing administrative support duties to senior management, handling a broad range of administrative matters and coordination.
3. Experience managing logistics for a team (including onboarding/offboarding staff, managing and tracking contracts, overseeing administration of budget).
4. Experience preparing confidential materials and information for management, with proven ability to handle sensitive issues and exercise independent judgment.
5. Considerable experience utilizing a variety of software packages, including advanced proficiency of Microsoft Office Suite (i.e. Word, Excel and Outlook or equivalent) to prepare correspondence, and create charts related to organizing, formatting, editing, and analyzing content.
6. Highly developed political acuity and interpersonal skills with the ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, with members of the public and external agencies.
7. Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
8. Ability to work independently and effectively with minimal supervision, prioritizing work schedule, complete assigned duties within timelines, while being resourceful and adaptable, with a high degree of initiative.

Why You Will Love Working at The City: 

1. We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
2. A strong benefits package which includes competitive salaries, vacation, and other unique offerings.
3. We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
4. We support ongoing learning and development and offer educational opportunities with tuition subsidies.
5. Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion. 

What is the opportunity?

The RBC Dominion Securities branch located in Toronto, ON is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.   

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

2175 QUEEN ST E:TORONTO

TORONTO

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-10-21

2024-11-30

Coordinates administrative and support functions for one or more executives or management personnel in Capital Markets. Has expert organizational knowledge and deep understanding of the operational environment.

What is the opportunity?

You will provide organizational and administrative support to our Managing Director & Head, Global Transaction Banking. The role also includes the co-ordination of high impact employee events and executive level meetings. Skills required include a solutions-oriented attitude, a track record of building strong relationships with peers, and an ability to juggle multiple demands in a very fast paced and dynamic environment.

***Please note: This role requires to be working from office 3+ days in a week***

What will you do?

• Provide support to MD and Head, Global Transaction Banking.

• Be the first point of contact, determine and prioritize requests. Provide executives with detailed messages.

• Prepare reports, memos, letters, and other documents to be distributed internally and externally.

• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.

• Draft, review and send communications on behalf of executive.

• Maintain filing system, prepare client documents for storage on a yearly basis.

• Maintain contacts database.

• Coordinate travel arrangements; accommodations, flights, car rental and car service globally. Provide detailed itinerary.

• Organize team communications and plan events, both internal and off-site.

• Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives.

• Maintain professionalism and strict confidentiality with all materials.

• Leverage tools and technology to drive efficiency and consistency.

• Establishes personal routines to keep apprised of developments and remain current.

• Other responsibilities such as, but not limited to, managing invoices, expense reports, maintaining filing systems, etc.

• Participate in performing tasks on “special projects” as requested.

What you need to succeed?

• Minimum 5+ years’ experience in an executive assistant capacity or supporting senior executives.

• Secondary education required.

• Strong verbal and written communication skills both internally/externally

• Proactive, solutions-oriented mindset and anticipate needs without being asked.

• Ability to partner effectively with key stakeholders, build strong collaborative relationships.

• Demonstrate ownership and execution of primary responsibilities.

• Outstanding time management skills, diplomacy, tact, and positive can-do attitude

• Ability to maintain consistent and high levels of performance.

• Enjoys working in a time-sensitive, fast-paced environment.

• Capable of multi-tasking across projects and flex when needed.

• Experience working on highly confidential projects with appropriate discretion and sensitivity.

• Strong working knowledge of Word, Excel, PowerPoint, and Outlook

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

• Leaders who support your development through coaching and managing opportunities 

• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Calendar Management, Confidentiality, Data Gathering Analysis, Interpersonal Relationships, Office Administration, Presentation Software, Time Management, Word Proccessing

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

CAPITAL MARKETS

Regular

Salaried

2024-10-21

2024-11-02

Overview

This role supports the RBI Summer Edition program, which like all programs at Jays Care, break-down barriers for marginalized communities, addressing issues like poverty, food insecurity, and discrimination. RBI Summer Edition is a free day camp linked to the TDSB’s summer school initiative, that offers children from priority neighborhoods enriching programs that encourage school attendance and personal growth.

In Talent Management, the Coordinator handles staffing for the RBI SE program, including retaining seasonal staff, recruiting new team members, and managing staff administration during their contracts. This role requires strong organizational skills to ensure smooth operations and successful program delivery and is responsible for:

1.    Organizing collection and retention of summer staff job applications
2.    Communicating administrative and program updates to staff
3.    Assisting with the distribution and collection of staff hiring & onboarding documents
4.    Collecting and tracking staff certifications and training attendance
5.    Co-designing and editing informational and recruitment materials for principals and teachers
6.    Distributing and collecting feedback from staff
7.    Co-ordinating payroll submissions with Jays Care Finance & Operations team
8.    Other administrative tasks as directed.
 
In addition, the Administrative Coordinator can expect to be assigned to support a wide range of Jays Care Foundation projects beyond RBI Summer Edition including, but not limited to:
•    In-stadium events
•    Community events
•    Fundraising events
 
To find out more about any of these programs, please check out our website: www.jayscare.com
 
Reports To: Adam Shulman, Program Manager
Contract Duration: 10-month contract 
Work Location: Hybrid; required to work in office at Rogers Centre twice a week
Compensation: $22/hour
Application Deadline: Friday, November 1st, 2024

Coordinators on the Jays Care team are expected to be highly driven, have a phenomenal work ethic and be excited to work both independently as well as in a team. Coordinators will be expected to apply the following skills to their work on a regular basis:

Jays Care Administrative Coordinators are highly skilled at:
Receiving/Delivering Feedback

•    Utilizing feedback and building it into their development and goals
•    Using a standardized format for providing constructive feedback to others
•    Actively scheduling opportunities for debriefing, discussion and feedback
•    Seeing conflict as an opportunity for transformation and growth
Exception Customer Service  

•    Oral and written communication
•    Solving problems with optimism and creativity
•    Responding to challenges and issues with a sense of calm and accountability
•    Helping stakeholders feel seen, heard and cared for
•    Consistently demonstrating drive, dedication, capacity, reliability and care
Possibility Thinking    

•    Thinking critically about their work and impact
•    Developing big and bold thoughts and setting lofty goals
•    Working to constantly work smarter and more efficiently 
•    Innovating to enhance outcomes 
Team Players      

•    Taking the initiative to build team culture
•    Practicing inclusive language and behaviour
•    Respecting team norms and values and work to uphold them
•    Building and maintaining relationships with TBJ, Rogers and community partners
Uisng Baseball For Development 

•    Demonstrating high confidence with the rules, terminology and fundamentals of baseball/softball
•    Coaching baseball fundamentals
•    Adapting baseball drills and skills for a wide range of variations
•    Adapting activities to focus on a range of outcomes    

 Desired Education/Experience:
•    Bachelor’s Degree or College Diploma in Recreation, Social Work, Business, Communication, Equity Studies, or related field (e.g. human services, health or education)
•    Strong written and oral communication skills
•    1+ years working with families living in historically marginalized communities
•    Good demonstration of problem-solving skills and ability to work in a group
•    Significant competence in PowerPoint, Excel and different online communication platforms (Zoom, Microsoft Teams)
•    Fluency in a language other than English is an asset
 
Competencies/Personal Attributes:
•    Strong inter-personal skills
•    Ability to work in a fast-paced environment
•    Ability to work under pressure
•    Exceptional ability to support multiple projects at once
•    Organized and detail oriented
•    A creative and innovative forward-thinker
•    Strong attention to details when planning
•    Willingness to work outside of regular 9-5 schedule
•    Highly motivated and committed to program success, willing to be flexible

Schedule: Full time
Shift: Day
Length of Contract: 10 Months
Work Location: 1 Blue Jays Way (210), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Administration & Reception / Coordination
Requisition ID: 311149

Posting Period: 16-OCT-2024 to 30-OCT-2024 

Are you driven to make tangible impacts towards housing security for vulnerable Torontonians? Do you enjoy working in a fast-paced environment, and want to play an integral role in contributing to the City's HousingTO 2020-2030 Action Plan? If this sounds like you, we encourage you to come join our growing team of housing professionals in the Housing Secretariat Division.

Working to enhance the health of Toronto's residents, neighbourhoods, economy, and environment, the Housing Stability Services section delivers funding and incentives, and develops innovative housing solutions to create and maintain safe affordable rental housing for lower-income residents in the following areas:

Community Housing Administration: Develops relationships with housing providers and their partners to ensure appropriate access, contractual compliance and operational sustainability. Provides advice and support regarding the independent operation of housing providers to their Boards and staff.

Housing Benefits and Supports: Responsible for the City’s implementation and oversightof a range of housing benefit and rent supplement programs in coordination with other levels of government, providing specialized administrative support services for the management of a portfolio of households, service agencies, community partners and private landlords.

City Housing Corporations Relationship Unit: Maintains the City's relationship with housing corporations such as Toronto Community Housing Corporation, and Toronto Seniors Housing Corporation by providing service manager oversight, relationship management, and strategic support.

Operations Support: Delivers value-added services and supports by focusing on data management, program and policy development, communications, and training.

Major Responsibilities:

The primary functions associated with this position include but are not limited to:

• Contribute to the development of, and implements policies, programs and service plans to operationalize housing initiatives delivered by Housing Stability Services.
• Monitor and evaluate the quality of service delivery to ensure that the City's interests, including improved outcomes for clients, are met by building and maintaining effective working relationships with community partners.
• Monitor processes and programs to ensure effective and coordinated program service delivery, by gathering and coordinating information from various sources, within and outside the Division, to support the reporting and assessment of housing programs.
• Act as the point of contact for community partners providing information, education and support on processes, policies and ongoing impact of service delivery.
• Monitor and oversee the administration of housing providers and service agencies and lead the required reporting
• Collaborates and leads with other management staff to develop and monitor program goals and objectives, including ensuring the program design and requirements of service agreements with housing providers and service agencies are met.
• Lead /support community engagement, communication and, relationship management to build capacity among service providers to ensure the user experience is integrated into program development.
• Represent the Housing Secretariat on stakeholder advisory groups with Divisional committees and external communities.
• Monitor and analyze changing community needs, trends and evolving issues for the purpose of identifying necessary operational policy revisions and development.
• Use a variety of change management tools to develop, promote and operationalize progressive changes to programs.
• Undertake projects as assigned including pilots, demonstrations and applied and evaluative research projects.

Key Qualifications:

1. Post-secondary education in a social science, community development, social work, or public administration discipline or an equivalent combination of related education and experience.
2. Experience in the planning, development and implementation of housing-related programs and policies.
3. Experience managing administrative and financial activities associated with institutional operations, ensuring compliance with divisional and legislative guidelines and policies through continuous monitoring and evaluation.
4. Experience in engaging and developing partnerships with key stakeholders, including but not limited to other levels of government, community agencies, housing providers, staff, and clients.
5. Ability to effectively direct and motivate project staff teams.
6. Highly developed conflict resolution, problem solving, facilitation, and communication skills.
7. Good judgement in public relations with the ability to effectively manage communications to community and government agencies, committees and coalitions.
8. Knowledge of effective methodologies for data collection and analysis.
9. Ability to work effectively with electronic spreadsheets, word processing, and presentation software.
10. Ability to effectively communicate, both orally and in writing, at a supervisory level.
11. Knowledge of current issues and trends in homelessness, affordable and social housing, social work, mental health, addiction, community funding, municipal trends and policies.
12. Knowledge of Collective Agreements, Occupational Health and Safety Act, MFIPPA, and other relevant legislation.