1408 Jobs Found
DIRECTOR ADMINISTRATION & SUPPORT SERVICES Full-time Job
Administrative Jobs TorontoJob Details
- Posting Period: 21-Jan-2025 to 04-Feb-2025
The City of Toronto’s Court Services Division is looking for a strategic and results-motivated leader to oversee the division’s strategic and business planning, service excellence, continuous improvement and transformational initiatives. Reporting to the Executive Director, Court Services, this role provides strategic guidance and leadership in financial management, HR planning, research, strategy and risk/performance management and Information technology.
This role offers an exciting opportunity to lead strategic transformation, drive business excellence, and shape the way we deliver Court and Tribunal Services to the public and our partners.
Specifically, you will:
Strategic Leadership & Transformation
Develop and implement functional policies and programs that drive significant improvements in business performance based on long-term divisional needs. Lead strategic planning, performance management, and change initiatives, ensuring continuous improvement and service excellence. Provide direction, tools, and processes to support divisional leadership in driving efficiency and effectiveness.
Team Leadership & Organizational Development
Oversee a diverse team, ensuring effective delegation of responsibilities and fostering a high-performance culture. Lead and motivate staff to uphold high-quality work standards, organizational performance, and continuous learning. Promote innovation and collaboration across departments.
Financial & Budget Management
Develop, recommend, and administer the divisional budget in alignment with the Executive Director’s financial plan. Ensure expenditures are controlled within approved budget limits. Lead financial planning, forecasting, and resource allocation, acting as the divisional lead for budget-related committees and Council processes. Provide strategic oversight of financial controls, financial modeling, and compliance with fiscal policies.
Labour Relations & Workforce Strategy
Ensure consistent implementation of corporate and divisional policies related to workforce planning, employee relations, and collective agreements. Provide guidance on complex labour relations matters, including dispute resolution, grievances, arbitration, and collective bargaining processes. Lead divisional planning for potential labour disruptions and workforce development initiatives.
Risk Management & Compliance
Oversee divisional risk management, ensuring compliance with Auditor General recommendations, financial and operational audits, and corporate policies. Investigate human rights complaints, conduct compliance audits, and collaborate with legal teams on disciplinary actions. Develop strategies to mitigate risks and enforce safety-related procedures, minimizing liabilities and ensuring a safe working environment.
Business Intelligence & Data Analytics
Lead the division’s business intelligence and analytics functions, driving data-informed decision-making, key performance indicator (KPI) development, and continuous improvement. Implement best practices in predictive analytics, performance measurement, and market forecasting to enhance divisional efficiency.
IT Strategy & Digital Transformation
Oversee the development and implementation of IT initiatives, improving customer service, business processes, and overall technology support. Collaborate with IT subject matter experts and corporate technology teams to ensure digital transformation aligns with divisional needs.
Policy Development & Process Improvement
Lead the development and implementation of policies, procedures, and operational changes to enhance divisional performance. Identify emerging issues and challenges, develop flexible solutions, and monitor implementation outcomes. Ensure compliance with corporate policies, Freedom of Information (FOI) requests, internal reviews, and regulatory requirements.
Stakeholder Engagement & Council Representation
Represent the division at Council meetings, Standing Committees, and Community Councils. Build strong relationships with Ward Councillors, external partners such as the provincial government, judiciary and enforcement agencies, and unions, ensuring timely responses to inquiries and policy matters. Prepare Council reports, financial assessments, and strategic recommendations.
Cross-Divisional Leadership & Corporate Initiatives
Lead major corporate and cross-divisional projects, ensuring alignment with strategic goals and best practices. Act as a key representative in corporate policy development, system enhancements, and service transformation initiatives. Collaborate with internal and external stakeholders to address complex service delivery challenges and drive impactful solutions.
Key Qualifications
To succeed in this role, you bring:
- Strong understanding of justice administration.
- Extensive experience in strategic planning, financial oversight, and business transformation within a complex organization.
- Extensive experience leadership leading large teams, delegating responsibilities, and fostering a high-performance culture.
- Considerable experience in budget management, financial forecasting, and risk management, with the ability to oversee large-scale financial operations.
- In-depth knowledge of labour relations, workforce planning, and collective agreement administration within a unionized environment.
- Proven ability to lead data-driven decision-making, performance measurement, and predictive analytics initiatives.
- Experience developing and implementing transformation initiatives, and business process improvements.
- Exceptional stakeholder management skills, with experience engaging with Councillors, government agencies, and community partners.
- Strong understanding of compliance frameworks, including corporate policies, financial regulations, and risk mitigation strategies.
- Excellent written and verbal communication skills, with the ability to prepare Council reports, policy documents, and executive briefings.
DIRECTOR ADMINISTRATION & SUPPORT SERVICES
City Of Toronto
TorontoAdministrative Jobs Full-time
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Hub Audit Admin Asst Full-time Job
Administrative Jobs ConcordJob Details
This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Delivers outstanding customer service to walk-in customers and telephone inquiries.
Takes ownership of customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices and trains others.
Maintains a clean, organized, and safe working environment.
Qualifications:
High school diploma , GED, or International equivalent
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills
Ability to lift 40+ lbs./18+ kgs.
Hours of Service: 03:00PM - 08:00PM / Monday to Friday
Hub Audit Admin Asst
UPS
ConcordAdministrative Jobs Full-time
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Scheduling Manager (Temporary Contract) Contract Job
Administrative Jobs TorontoJob Details
Scheduling Manager (Temporary Contract)
Securitas Canada
TorontoAdministrative Jobs Contract
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Tender Specialist Full-time Job
Administrative Jobs LavalJob Details
The Tender Specialist is in direct contact with customers and suppliers. Among his responsibilities, he will have to put together tenders with plumbing products, read plans and specifications as well as maintain an impeccable service relationship with our customers.
This position is an excellent opportunity for someone who is willing to learn and grow. The candidate will benefit from a period of in-depth training.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
What you will do
- Analyze plans and specifications
- Carry out the necessary research with our suppliers
- Communicate with the representative / customer / supplier
- Prepare bids according to the profit margin grid
- Submit to the client and their representative the bid and/or purchase prices while respecting the required deadlines
- Provide the necessary technical information
- Transmit the relevant information from your files to the project manager to conclude the file
- Assist the project manager and/or internal sales people on technical issues as needed
- Any other related tasks
What you will bring
- Experience in reading quotes
- Experience in Plumbing (an asset)
- DEC in building mechanics (an asset)
- General computer skills required, including Microsoft Office and Adobe Acrobat Reader , experience with AS400 system, ACCEO (an asset)
- Possesses exceptional customer service and professional communication skills
- Good learning ability and meticulous
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Tender Specialist
Wolseley Canada
LavalAdministrative Jobs Full-time
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Customs Brokerage Rep II Full-time Job
Administrative Jobs MississaugaJob Details
This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks.
Responsibilities:
Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers.
Prepare Customs entries and follow-up with the clearance process on all entries prepared.
Communicate documentation discrepancies to client and supervisor.
Coordinate freight delivery to designated locations.
Resolve finance and accounting reconciliation exchange issues.
Responsible for filing entries to customs via GBS-CM in a timely and accurate manner.
Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements.
Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases.
Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
Establish and maintain client relationships.
Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
Qualifications:
High school diploma, GED, or International equivalent
Basic knowledge of customs operations, laws and regulations, and other government departments
Basic computer skills
Basic understanding of HS system
Shift:
Permanent Full-time job (40 hrs per week)
Monday to Friday from 5 pm - 1:30 am (Evening shift)
Customs Brokerage Rep II
UPS
MississaugaAdministrative Jobs Full-time
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Project Manager Full-time Job
Administrative Jobs VancouverJob Details
As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.
This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.
Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with T&T PJM Canada Ltd, you will subsequently transfer directly to Turner & Townsend at a date to be determined.
What You’ll Do:- Manage all areas of project management for singular real estate projects. This includes planning, design, construction, occupancy, and closeout.
- Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
- Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct a standard request for proposals, complete bid evaluations, and recommend resources to clients.
- Implement project documentation governance that is aligned with company and client requirements.
- Ensure project data integrity and documentation is accurate, timely, and coordinated.
- Direct the project delivery team by providing guidance and direction to achieve goals.
- Create action plans to meet objectives, budget, and schedule. Track the progress of each project and report status and variances.
- Demonstrate ability to identify project threats and develop risk mitigation and contingency plans. Implement action plans to reduce or eliminate project risks.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project, or service activities within own team and other related teams.
- Work within broad guidelines and policies.
- Explain difficult or sensitive information.
- Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- LEED AP, PMP, and/or CCM designation(s) preferred.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
Project Manager
CBRE
VancouverAdministrative Jobs Full-time
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Office Coordinator Full-time Job
Administrative Jobs WinnipegJob Details
We are seeking a highly organized and proactive Office Coordinator to provide administrative support to our Vice President and Executive Team. This position is an office-based position Monday – Friday.
A SNAPSHOT OF SOME OF THE EXCITING THINGS YOU WILL DO:
- Manage the overall office environment, ensuring that it is organized, professional and fully functional
- Coordinate:
- Maple Leaf Agri Farms Lease Vehicle Program
- Maple Leaf Agri Farms Telecommunication Program
- Maple Leaf Agri Farms Employee Meat Program
- The monthly Executive Meetings (including reports, presentations, scheduling)
- Administer and coordinate the contract producer contracts
- The Maple Leaf Donation Program
- The Maple Leaf Agri Farms Swag Program
- All Maple Leaf Agri Farms social events
- The location lunches/events (i.e. Town Halls, BBQs)
- Onsite/offsite meetings for Maple Leaf Agri Farms Team Members
- Assist with scheduling of travel arrangements for Team Members
- Provide support where needed for Travel & Expense
- Provide back-up coverage to main reception (i.e., lunches, breaks, absences)
- Create the monthly newsletter
The intent of this snapshot is to provide a representative summary of the major duties and responsibilities of this job. The Office Coordinator will perform other related duties assigned.
WHAT YOU WILL BRING:
- Two years of related experience in office administration
- Business Administration Diploma considered an asset
- Must possess strong skills in:
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- Interpersonal
- Organizational
- Attention to detail
- Communication (written and oral)
- Time management
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- Proficiency in office software (Microsoft Office)
- Ability to work under pressure and handle several tasks simultaneously
- Ability to work independently and collaboratively in a fast-paced environment
- Valid class 5 driver’s license
What We Offer at Maple Leaf Foods:
- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
- Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
- Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.
Office Coordinator
Maple Leaf Foods Plc
WinnipegAdministrative Jobs Full-time
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Administrative Assistant, Bilingual Full-time Job
Administrative Jobs MontréalJob Details
We are looking for a dynamic individual to fill this key position, providing bilingual and professional administrative and reception support to our Montreal Wealth Management team. We strongly believe that each member of our team contributes to creating a supportive and positive work environment, while providing excellent service to our financial professionals and clients. We expect an unparalleled sense of initiative and respect for confidentiality.
The Day-to-Day
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Administrative support: We will entrust you with the responsibility of filing, photocopying and maintaining archive files (MS Excel and document scanning).
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Internal Committees: You will participate in various committees and play an important role in the collective commitment of our team.
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Client Support: You will maintain the financial planning and tax filing systems, create and file new client files, delete and process inactive files, and ensure accessibility. You will also enter client files into the accounting software.
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Finance: You will be asked to coordinate invoicing for the finance team and collect accounts payable for the accounting team.
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Scheduling: You will organize client meetings for advisors and portfolio managers, as well as internal team meetings as needed.
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Office Organization: You will maintain inventory of office supplies and marketing materials and assist in project preparation when required.
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Correspondence: You will assist in the distribution of reports, newsletters, mass mailings and all outgoing mail (including registered mail), as well as managing couriers and incoming mail.
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Front Desk Support: You will perform all front desk duties including answering calls and greeting customers.
Who you are and what you have to offer
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Bilingual Professional Administrator: We are in search for an experienced Administrator who is fluent in French and English (both spoken and written) and has three years of experience. You are hard working and confident in your abilities. You always exude a positive attitude and are a trusted resource.
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Relationship Builder: You have a proven track record to build and manage relationships with management, staff and customers to enhance professionalism and productivity.
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Trustworthy: A person who demonstrates respect while maintaining confidentiality and commitments.
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Respected: Someone who will use strong interpersonal skills to engage people with sensitivity, tact, diplomacy and professionalism.
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Agile: A versatile individual with strong communication and interpersonal skills that allow you to work effectively in a diverse environment.
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Clear communication: You clearly convey information in French and English, engage the audience so that the message is conveyed and understood, and create a positive first impression with confidence and respect.
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Reliable: As a highly respected professional, your day will include multiple competing tasks. You will prioritize work and handle large amounts of information efficiently and accurately.
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Technical mastery: You are proficient in the Microsoft Office suite of products and are adaptable to learning new software as needed.
Why work with us?
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2024 as one of Canada’s top 50 Best Workplaces & member of Waterstone Human Capital’s Most Admired Corporate CulturesTM Hall of Fame.
Wellness matters. We offer an award-winning benefits package that includes:
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Hybrid work environments
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Everyday flexibility
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Generous company-funded health coverage
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Health care spending account
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A flexible wellness program
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generous time-away options to unplug, rest & recover
Career development. We commit to our employees’ development and help them reach their professional goals with:
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Organization wide coaching services
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Mentorship
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Education support & training programs
Closing Date:
* Position closes at 12:01am on the close date identified below.
01/23/2025
Administrative Assistant, Bilingual
CWB Financial Group
MontréalAdministrative Jobs Full-time
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Quality - Clerk Full-time Job
Administrative Jobs GuelphJob Details
The Clerk - Quality position is responsible for ensuring daily and monthly data entry and reporting is up to date. In addition, assist Q. Manager, Q. Supervisor, and Quality personnel in correspondence, internal and customer related reports.
Powering Vehicles, Motion, Work, and Lives since 1966.
Performance Expectations
· Maintain Quality documentation including SPC charts, and files.
· Track and ensure completion of quality system audits, LPA, training records, and reports.
· Data entry, review charts and graphs for accuracy.
· Enter Fast Response, SPC, scrap and IFS data as needed.
· Update and maintain quality procedures and instruction when necessary.
· Maintain and track corrective action reports, Ford Q1 and GM QSB requirements.
· Monitor internal audit and LPA corrective actions for closure.
· Produce and post regularly scheduled departmental reports.
· Coordinate Archive and Record Retention System.
· Prepare quality reports to conclude whether products meet company and government regulations
· Use computer applications to monitor quality.
· Interact with supervisor to coordinate work and exchange information.
· Interact with operators to monitor progress and correct work that does not meet quality standards.
· Any other duties assigned by Quality Manager, Supervisor or designate.
Credentials
· High School Diploma or equivalent general education.
· Understanding of Statistical Process Control.
· Able to read blueprints and interpret engineering drawings.
· Ability to read and understand company procedure manuals and control plans requiring basic math skills.
· Use technical skills and knowledge to identify cause of problem.
· Trained internal TS 16949 auditor and understands automotive core tools.
· Excellent computer skills in Windows, MS Office, Access, Outlook or similar programs.
Desired Characteristics
· Possess attention to detail to proof read reports.
· Ability to resolve conflicts and determine production errors.
· Ability to work independently, coordinating work with work of others (i.e. operators, supervisors) as needed.
· Maintain continuous learning in order to keep up with new developments in field.
Quality - Clerk
Linamar Corporation Plc
GuelphAdministrative Jobs Full-time
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Administrative assistant Full-time Job
Administrative Jobs CalgaryJob Details
Location 3508 32 Ave NE suite 217 Calgary, AB T1Y 6J2
Workplace information On site
Salary 35.50 hourly / 30 to 40 hours per Week
Terms of employment Permanent employment / Full time
Starts as soon as possible
Vacancies 1 vacancy
Overview
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Additional information
Personal suitability
Ability to multitask
Organized
Team player
Accurate
Job Requirements:
Tasks
Arrange and co-ordinate seminars, conferences, etc.
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Order office supplies and maintain inventory
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
How to apply
Direct Apply
By Direct Apply
By email
[email protected]
By mail
3508 32 Ave NE suite 217
Calgary, AB
T1Y 6J2
Required languages: English
Education level: Secondary (high) school graduation certificate
Required skills: N/A
Closest intersection: N/A
Administrative assistant
City Nails & Spa
CalgaryAdministrative Jobs Full-time
35.50
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ScotiaMcLeod Administrative Support Assistant (16 month contract) Contract Job
Administrative Jobs VancouverJob Details
As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Be responsible for onboarding new client relationships through digital account opening and documentation administration
- Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
- Respond to client inquiries and issues in a timely manner and escalating , as required
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Support Assistant (16 month contract)
Scotiabank
VancouverAdministrative Jobs Contract
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Administrative Assistant III Full-time Job
Administrative Jobs VancouverJob Details
Main Purpose and Function
The Administrative Assistant works closely with the Directors, Assistant Directors and senior level managers within the departments and is responsible for providing an extensive range of confidential and sensitive administrative support in a fast-paced environment. The position supports the Department’s senior management team with the development, implementation and monitoring of a variety of projects to ensure departmental consistency, many of which have a direct impact on labour relations.
The position attends and participates in a wide range of technical and administrative meetings, including senior management team meetings, grievance meetings, peer review meetings with industry stakeholders, public policy meetings with other municipalities and provincial and federal government agencies and professional associations. The Administrative Assistant records minutes, takes action on issues requiring follow-up and reports on the monitoring of newly implemented departmental processes, policies and procedures, ensuring that policies are being maintained and adhered to. Additionally, the position tracks and monitors activities within the department on behalf of the Directors and/or Assistant Director(s), reports findings and recommends solutions to the senior management team as required.
The Administrative Assistant is responsible for handling sensitive and confidential documents, including budget reports, departmental re-organizational structures, grievance hearings, disciplinary letters, performance and/or attendance management files, criminal/driver/police record checks (for staff and businesses and organizations), Human Resources related documents and Council reports. The position coordinates a wide range of meetings on behalf of the Director, Assistant Directors, and the Business Services Manager, conducts background research, preliminary investigations and retrieves information on various staffing, administrative, regulatory and inter-governmental issues. Additionally, the Administrative Assistant takes a lead role in the development and implementation of administrative type projects across the department such as establishing and setting up departmental databases and administrative policies and procedures. Monitors department workflow and ensures adherence to relevant departmental and corporate policies and procedures.
Key Contacts and Reporting Relationships
- The position reports directly to the Business Services Manager of Development, Buildings and Licensing, but also provides support to the Director of Permitting Services, Chief Building Official, Chief Licensing Inspector, Director of Digital Services, and their teams.
- Organizes and provides administrative support to the Building Board of Appeal.
- Communicates with various City staff members, members of the development, building and business community and the external parties.
Specific Duties and Responsibilities
- Maintains the Directors’ calendars, plans, organizes and schedules priorities, appointments and internal and external meetings. Coordinates group meetings, schedules attendees, drafts agendas and arranges for room and equipment procurement as required. Works with multiple, competing, and challenging priorities to organize appointments, proactively resolve conflicts, and ensure optimal use of Directors’ time.
- Advises the Director(s) and/or Assistant Director(s) on key issues and concerns regarding meetings, urgencies and other priorities. Determines priority/urgency of issues and delegates requests as required.
- Drafts a variety of confidential departmental correspondence such as budgetary reports, briefing notes for Council, other department heads and/or general managers reports related to organizational re-structuring initiatives and minutes of meetings resulting from public meetings and appeal panels. Many of these reports related to changes in methods and procedures of operations that may impact wage rates, working conditions, promotional opportunities or reductions, changes or increases in staff. Responds to complaints from the public related to staff performance.
- Drafts, edits, and formats sensitive and confidential departmental correspondence and creates and edits presentations, including PowerPoint. Prepares, photocopies and distributes reports, presentations, correspondence and spreadsheets as required.
- Carries out preliminary investigations to gather information for the Director and/or Assistant Director(s). Conducts preliminary interviews with the public filing complaints about employees and/or service delivery, carries out preliminary criminal record checks on bargaining unit staff with Police Departments and forwards as required.
- Develops, leads and implements a variety of departmental administrative quality control projects as assigned on behalf of the Director and/or Assistant Director(s). Monitors records, identifies gaps in established policies and procedures and makes recommendations to address identified issues.
- Organizes materials for, participates in, and prepares minutes for various City committees /meetings, including the Community Services Department Head’s meetings and Departmental Manager Meetings.
- Manages the Department’s flow of documents and inquiries. Screens, reviews, edits and proofreads the Director’s correspondence, including e-mail, telephone calls, and voice mail.
- Makes decisions in the absence of the Director(s) by determining if an issue needs to be forwarded to the GM, GM Executive Assistant, or may be dealt with by another senior leader.
- Researches, analyzes, summarizes, prepares and distributes a variety of reports, including budget reports, staff movement and turnover, statistics (permits, inspections, license applications etc.), presentations and spreadsheets for the Directors and/or Assistant Director(s) action. Maintains active project files and handles confidential materials.
- Reviews draft job descriptions and job evaluation requests for staff, ensures consistency with established departmental policies and procedures and communicates with bargaining unit staff and managers. Reviews parking decal assignments for departmental staff to ensure applicability with corporate policies.
- Reviews administrative processes and/or statistical reports related to the quality and quantity of services to identify issues/trends. Recommends solutions aimed at ensuring optimal efficiency within the department to address service delivery gaps for consideration by the Directors and/or Assistant Director(s).
- Screens signing documents such as refunds for permit and license fees, staff travel/expense forms, DLC waiver forms, HR offer letters, and purchasing requests ensuring departmental procedures and policies have been met prior to the Director’s signature.
- Develops and maintains departmental filing systems, tracks and follows-up on correspondence and inquiries on a variety of administrative, financial and human resource issues, ensuring that responses to requests for information from the public, Mayor and Council, and other City departments are completed in a timely manner.
- Conducts background research and investigations on a variety of regulatory and inter-governmental type issues related to permitting, inspections, licensing, animal control and administrative type issues. Researches and compiles alternate service delivery models, statistical information related to compliance rates and monitor inspection level activities within various inspection branches providing service to the public.
- Leads, develops, implements and maintains a variety of departmental databases for employees on information such as technical and administrative policies and procedures and information related to the design and construction of buildings, business industries as well as other stakeholders and the general public.
- Provides back up coverage for the GM’s Executive Assistant, Administrative Assistant III, and under exceptional circumstances, provides back up coverage for the Business Services Manager.
- Schedules and tracks annual performance reviews for Directors and electronically files their teams’ performance reviews.
- Create and submit Electronic Staff Actions Forms, Electronic Compensation Authorization Forms and SuccessFactors Job Requisitions.
- Monitors TFT roles and follows up with Managers regarding extensions.
- Monitors outstanding job requisitions to ensure timely posting.
- Performs other duties/responsibilities as assigned.
Qualifications
Education and Experience:
- Completion of grade 12 supplemented by courses in office administration
- Minimum of two to three years’ Executive Assistant experience, including experience working at the senior level handling sensitive and confidential information or an equivalent combination of education, training and experience.
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills;
- Highly developed customer service and interpersonal skills with the ability to communicate effectively both orally and in writing with a wide range of employees across the City, including the political level, the members of the public and external contacts;
- Ability to exercise substantial discretion and deal with sensitive and confidential material in support of senior management, internal audit, and other sensitive areas of City business;
- Interpersonal skills to promote a supportive, respectful, and safe work environment;
- Ability to set priorities and meet goals in a timely manner;
- Ability to deal tactfully and effectively with a wide variety of internal and external contacts including comprehending and interpreting departmental rules and regulations;
- Ability to plan, organize and manage the work of a number of departmental staff while leading administrative type projects on behalf of the Business Services Manager, Directors and/or Assistant Director(s);Ability to record the minutes and report the proceedings of various departmental and committee meetings;
- Ability to be resourceful, flexible, adaptable and possess a high degree of common sense and initiative;
- Ability to research and gather information;
- Ability to make accurate complex arithmetical and statistical computations;
- Superior clerical, mathematical, and statistical aptitude and accuracy with skills at an advanced level using MS Office programs;
- Effective knowledge of correct punctuation, grammatical usage and a comprehensive vocabulary for preparation of business letters, reports and statements;
- Superior knowledge of departmental responsibilities as well as other departments within the City;
- Effective organizational skills to manage a changing workload, track and follow up/follow through on delayed assignments, projects and reports involving other departments;
- Ability to work independently and effectively with minimal supervision, prioritize work schedule, complete assigned duties within timelines;
- Independent judgement and action is exercised in complex and non-routine matters where decisions are made within the framework of established procedures; policy or unusual problems referred to the Directors. An awareness of ongoing and sometimes sensitive issues and use of discretion in dealing with confidential matters is an essential component of this position.
Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
Business Unit/Department: Development, Buildings & Licensing (1250)
Affiliation: Exempt
Employment Type: Regular Full Time
Position Start Date: February, 2025
Salary Information: Pay Grade RNG-030: $56,567 to $70,714 per year
Application Close: January 26, 2025
Administrative Assistant III
City Of Vancouver
VancouverAdministrative Jobs Full-time
56,567 - 70,714
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