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Reporting directly to the Warehouse Manager, the Warehouse Senior Supervisor will focus on providing strategic leadership and guidance on continuous improvement and change management initiatives; act as key liaison with Union; create manpower plans based on projected volumes and standardize operational processes. This position plans, organizes, directs, and manages a team of supervisors and works closely with management to identify opportunities for operational improvements. This is a full-time permanent position. Wednesday-Friday 4:00pm-4:00am.

*Flexibility to work on weekends/evening shift is required as business operations are 24 hours a day, 7 days a week

Salary: $76,265-$95,330

* Salary offers will vary commensurate with experience, education, skills, and training.

We support and care for our employees and their families by providing:

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days, floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Organized activities for employees and their families  

• Advantageous discounts on Saputo products

• On-site physiotherapy

How you will make contributions that matter:

• Provide leadership, direction and guidance to warehouse Supervisors and personnel.

• Plans and implements the efficient and effective utilization of manpower, equipment, and resources.

• Problem solve, negotiate, and address staff challenges; Management of labor planning.

• Interview, select, coach, train, manage, and appraise the performance of warehouse personnel.

• Responsible for weekly labor financials, inventory action plans and preparing variance reports

• Assist in implementing and driving the culture of collaboration between floor employees and management and drive employee engagement.

• Establish and implement KPI tracking and baseline standards

• Review and improve SOP’s and training documentation and provide oversight in the standardization of processes.

• Key liaison for union business and representing business at quarterly joint labor management meetings

• Ensures that safe conditions always exist within the work environment; takes appropriate and effective measures to provide for the health and safety of employees.

• Develops and fosters strong and effective functional and cross-functional teams.

• Ensures the efficient and effective operation of the Warehouse with a view to ensuring that each customer’s needs are met.

• Prepares and completes communication reports, measurement reports, schedules, forms, and other documentation as required and in a timely fashion.

• Administration of the Collective Agreement and Company Policies and Procedures.

• Assists with preparation of department budget, monitors and controls costs.

• Ability to Develop, Implement and track KPI’s on warehouse activities.

• Drive and deliver positive change within the workplace.

• Develop warehouse operations policies and procedures and communicate this information to employees.

• Undertakes other functions as required.

You are best suited for the role if you have the following qualifications:

• 4+ years of progressively responsible experience in facility or warehouse operations are preferred.

• Proficient in the use of Microsoft Office packages and in particular, Excel

• Post-Secondary education in Logistics, business, transportation or warehousing preferred.

• Proven Continuous Improvement experience, implementation & understanding of its concepts .

• Experience in food safety in production facilities and knowledge of GMP.

• Sound communication and interpersonal skills.

• Strong organizational and analytical skills with experience in financials and budget management

• High level of self-motivation and initiative.

• Knowledge and experience of applicable regulations, health and safety, public safety and security, food safety, administration and management, transportation principles and methods, change management principles and methods, personnel and human resources, labor relations, financials, customer and personal service, English language, other languages as required, and production and processing.

• Work values:  develop and maintain working environments that are health and safety conscious, lead by example and offer supportive management, and empower employees to provide service to others and work with co-workers in a friendly environment and foster the Saputo culture.

• Strong interpersonal skills and the ability to develop and motivate a team.

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims. 

How You’ll Help: 

• Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life. 
• Load and unload cargo 
• Promptly report all incidents or accidents to supervisor 
• Ensure proper use of protective gear and safe operation of machinery. 
• Report continuing performance and attendance issues to supervisor 
• Answer questions and coach team members on all dock area processed or equipment operation. 
• Maintain records and documents as required 
• Assist in training workers on equipment operation and company safety policies and procedures. 
• Effectively communicate issues to supervision, management and other leads/employees 
• Assist whenever necessary and other duties that may be assigned. 
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo. 
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations. 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Forklift certified 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial  
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web-based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in a high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 
• English, other languages an asset 
• Able to work with little supervision 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.

How You’ll Help: 

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolution. 
• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people development.
• Computer skills with MS Office products and web based programs.  Experience with Truckmate a definite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload

Overview

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What's the job?
As the Business Analyst, you play a key role as subject matter expert and technical advisor for various strategic initiatives at CCS. This role facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. The Business Analyst manages the requirements development process by eliciting, analyzing, specifying and verifying multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements.

What else will you get to do every day?

• Presents ideas in a focused and concise manner. Ability to create compelling business justification for recommended direction and design
• Design and document current/future state enabled solutions and drive all relevant business analysis to ensure the most effective recommendations are made for successful solution and project plan completion.
• Accurately translates business requirements into functional requirements, including aptitude for interpreting technical documentation and authoring or updating documents as needed (Functional Designs, Business Process Designs) and seen as a cross-functional process and subject matter expert.
• Experience interpreting user needs and working with technical experts to write functional specifications for new systems, systems changes and system enhancements
• Significant and recent experience conducting business process reviews, developing business requirements and functional specifications
• Experience with integrated project team delivery, coordinating deliverables and contributing to strategy/planning with management.
• Experience in working in an SME role for the creation of customized end-user training material both online and in the classroom
• Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve the overall effectiveness and efficiency of the business.
• Ability to perform root cause analysis
• Significant and recent experience developing business proposals, including cost-benefits/feasibility analysis and ROI to evaluate systems design/enhancement proposals and other business initiatives
• Ability to self-manage projects within tight timeframes and dynamic priorities. Based on experience, can accurately estimate the cost and time to implement functional or business unit-level solutions.
• Work independently and within cross-functional project teams
• The incumbent will possess a unique blend of technical, business, and people skills and excellent problem-solving skills.

Who are we looking for?

• Bachelor's degree or diploma requiring 3-4 years of study in a business or technology field. CCBA or CBAP Certification attained or in progress is an asset.
• Minimum 4 years experience in a BA role. Experience within an insurance, wealth management, financial planning and financial institution, or an equivalent combination of education and experience; knowledge of the use of specialized computer hardware and software in the insurance, financial planning, or financial services environment is highly desirable.

• Experience with Waterfall methodology and enterprise project environment,

• Proficient in using MS Office toolset, MS Access, and Visio.
• Advanced ability to manage and prioritize a complex heavy workload with minimal supervision.
• Advanced ability to conduct scope business analysis, including workflow analysis, business information requirements and models.
• Advanced knowledge of and adherence to Systems Life Cycle Methodology.
• Advanced verbal and written communication skills, including writing quality documentation at various stages of SLCM.
• Advanced ability to manage multiple tasks simultaneously.
• Advanced ability to recognize priorities and work to those priorities.
• Ability to travel between the Island and Mainland offices occasionally

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate.
Experience: Candidates needs experience of 1 year to less than 2 years

Additional information

Personal suitability

• Organized
• Team player
• Ability to multitask

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

• Cover letter

The Warehouse Supervisor contributes to the success of PepsiCo Beverages Canada by ensuring the availability of product to meet customer needs and improve productivity. The Warehouse Supervisor is responsible for working with co-supervisor to manage, develop and train a team of capable frontline unionized employees, including Order Pickers and Forklift Operators.Responsibilities also include working on continuous improvement projects, managing equipment availability, strategizing to improve pick efficiency, managing the warehouse inventory, transport and receiving of full goods, and collaborating with other departments to drive overall improvement. 

Responsibilities

• Compliancewith all Health & Safety regulations as well as Quality Control protocols 
• Buildingteamcapability through hiring, training, andon-boarding unionizedfront-line hourly personnel 
• ExecutingWarehouseAnnual Operating Plan 
• Applyingcritical thinking and troubleshooting techniques to solve operational challenges. 

• Managing performance standards through active coaching, effective communication and building of team relationships 
• Applyingcritical thinking and troubleshooting techniques to solve operational challenges 
• Understanding and transferring warehouseoperations knowledge to others including resource requirements, layout, route/bulk/transport loading, settlement and Department Of Transportation (DOT) regulations 

Qualifications

• Bachelor’s Degree required 

• Experience in consumer-packaged goods or a related industry preferred 
• 2+ years work experience in a supervisory position preferred 
• Strong communication skills (verbal and written), and excellent interpersonal skills 
• Willingness to adapt & learn as required by the business 
• Previous experiences leading in aunionized environment is an asset 

• Hands-on experience on implementing operational process is an asset 

Skills and Capabilities

• Self-starter, with the ability to prioritize and perform multiple tasks without losing momentum 
• Flexibilityto work early mornings, evenings and/or weekendsto support business needs & vacation coverage 
• Demonstrateplanning and organization skills 

• Demonstrateintermediate computer skillssuch asMicrosoft Office 365

Salary Range

The expected compensation range for this position is between $59,200 - $98,600 based on a full-time schedule.  Your confirmed job-related skills, experience and qualifications will be considered in setting your actual starting salary

Hours: 6am -2:30pm

As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
• Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
• Ensure the schedule for the terminal is followed. 
• Work with the Terminal Manager to track monthly performance stats for the dock.
• Other duties as required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
• Advanced communication skills, particularly verbal
• Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
• Strong interpersonal skills including customer focus
• Results driven
• Appropriate sense of urgency
• Strong sense of safety; training and experience in similar safety sense environments a strong asset

Knowledge of industry-related equipment, including forklifts, lift jacks, trailers

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
• Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
• Ensure the schedule for the terminal is followed. 
• Work with the Terminal Manager to track monthly performance stats for the dock.
• Other duties as required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
• Advanced communication skills, particularly verbal
• Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
• Strong interpersonal skills including customer focus
• Results driven
• Appropriate sense of urgency
• Strong sense of safety; training and experience in similar safety sense environments a strong asset

Knowledge of industry-related equipment, including forklifts, lift jacks, trailers

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

SUMMARY

The Operations Coordinator is primarily responsible for operations coordination service delivery management & client relationship management in order to ensure smooth daily operations.

At this position level, the individual is responsible for:

• Facilities of moderate to large-sized portfolios high complexity; and/or 
• Contract requirements of moderate to high complexity
• Operations coordination in a Health Care setting.

Please note, this is a full-time on-site position in Abbotsford, BC. 

KEY DUTIES & RESPONSIBILITIES

Portfolio Management

• Assists in ensuring facility uptime objectives are met. Ensures the continued safe and reliable operations of the portfolio of facilities managed.
• Creates and implements annual facility management plans. 
• Collaborates with relevant stakeholders and oversees the implementation of facility-related operations.
• Oversees maintenance and repair activities and performance of internal Technicians and service providers.  Ensures work is completed on time, safely and meet quality requirements.
• Ensures all relevant documentation (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.
• Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget. 
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting client obligations under Facility Maintenance and Services Agreement (FMSA) in a P3 environment.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
• Recommends solutions and implements appropriate actions for issues.
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.
• Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.

CMMS Work Order System Management

• Directs new event traffic for response and completion, assigns work orders and ensures completion.
• Confirms data is correct and directly makes amendments or requests amendments through the Client.
• Checks daily events to ensure appropriate classifications are made for both work type and Response / Rectification.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Collaborates with relevant stakeholders on incident management-related requirements

Health, Safety, Environment & Security

• In collaboration with Environmental, Health, Safety and Security Team, administer vendor safety-related accreditation, training and qualification, where required.
• Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance. 
• Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.

Client Relationship Management

• Develops and maintains effective relationships with clients.  Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to facilities managed.

Project Management

• Develops and executes project plans and related estimated costs and budget for assigned portfolio.
• Oversees project delivery.
• Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.  
• Other duties as assigned.
  • 3 to 5 years of facility management work experience is an asset but not required.

KNOWLEDGE & SKILLS

• Solid facility operations and maintenance management abilities. 
• Proficiency with facility equipment and building systems.
• Service delivery management abilities. 
• Developed communication, influence, persuasion and negotiation skills.
• Solid client relationship management abilities. 
• Solid people leadership skills. 
• Solid vendor management abilities. 
• High degree of client service orientation and sense of urgency.
• Solid project management abilities. 
• Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible.
• Thorough knowledge of health and safety requirements.  Possesses a high degree of safety mindset.
• Possesses a continuous improvement and quality mindset and seeks to continuously improve and incorporate best practices where applicable. 
• Maintains current knowledge of and demonstrates Solid ability to implement facility management services best practices.

Licenses and/or Professional Accreditation

• Any of the below credentials are an asset but not required.
• Certified Facility Manager through International Facility Management Association (IFMA).
• Certified Property Manager through Institute of Real Estate Management.
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
• Real Property Administrator through Building Owners and Managers Institute (BOMI).

This is a regular, full-time position with a salary range of $62,939 - $80,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.