All jobs within 50 km around Notre-Dame-de-Grâce in Management

• Location: 8481 Place Marien, Montreal-Est, QC H1B 5W6, Canada

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Preferred Qualifications:August 21 to August 29

We are looking for a legal technician, specialist in contracts and risk, with experience in corporate commercial law. This position reports to the Senior Legal Advisor.

This is a temporary contract (16 months) to replace maternity leave.

 Location: Montreal, Quebec OR Toronto (North York), Ontario

Job Description :

• Reviews, negotiates and drafts various contracts, tender documents to provide services, client-related contractual provisions, primarily Canadian amendments for the company; Advises the company on these same customer-related items.
• Advises the company on contractual policies and procedures.
• Updates, drafts and implements contract policy updates, as necessary.
• Conduct research on various issues (legal or otherwise), as needed.
• Completes corporate documents, annual reports, resolutions and minute book.
• Takes care of the renewal and maintenance of different licenses in each province in which the company has operations.
• Assigns the various legal invoices.
• Updates the various legal databases.
• Manages Risk Specialist tasks which include renewing company insurance (insurance binders, insurance certificates, surety bonds, coordinating the purchase of local liability policy, auto insurance and property, payment of deductibles, insurance premiums and bonds).
• Manages questions and requests related to insurance and company risks
• Perform other paralegal tasks as needed: managing files and carrying out administrative tasks, providing support to the legal department.
• Other duties as assigned.

Job specifications:

• Must possess exceptional communication skills as well as interpersonal skills to work with internal and external contacts.
• Ability to take initiative and work with a diverse internal clientele.
• Must be able to organize and provide priority and support for effective operation for the accomplishment of intended objectives.
• Must be skilled in writing reports, business correspondence and procedures in a clear and concise manner.
• Works efficiently and independently with flexibility and adaptability.
• Pay attention to details, have strong analytical, diplomatic and negotiation skills in writing and must possess problem-solving skills.
• Possesses solid business judgment.
• Must be self-starter with excellent organizational skills with the ability to multi-task and be comfortable in a constantly changing environment.

Qualifications required:

• College diploma in legal techniques.
• 2-4 years of relevant experience.
• Perfect command of the English language is required for this position. All tasks will be carried out in English since the paralegal will have to support the company's operations in all English-speaking provinces of Canada. Communications with people working in the United States will also be required for this position. 

Working conditions :

• Flexibility in teleworking.
• Competitive salary.
• Full range of benefits.

#AF-QUEBEC

This position involves overseeing a time-sensitive delivery operation. This includes managing daily operations, dock workers, drivers, fleet and fleet maintenance, dispatch operations, reverse dock operations, and customer dock operations. Must also ensure that all operations comply with the requirements of the safety department and compliance with standards.

How you will help

• In collaboration with the dedicated Logistics management team, ensure that as the business grows, operational capabilities meet or exceed all customer and company cost requirements per unit, quality of service and responsiveness.  
• Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with federal and provincial transportation requirements and the on-site customer safety program.  
• Work closely with the Director of Operations on operational objectives, and contribute to future innovations. 
• Provide daily guidance to staff, to ensure alignment with operational and customer expectations. 
• Ensure that all incidents (such as personal injuries, road accidents, spills, etc.) are promptly reported, documented, root causes identified and corrective/preventive measures implemented. 
• Be responsible for the time/punctuality reporting function to ensure drivers are scheduled to complete company deliveries on time, including customer service reporting for customer relations . 
• Be responsible for managing driver relationships, including but not limited to driver schedules, equipment usage and driver contracts. 
• Ensure that a preventive maintenance program is in place and that it is effective. 
• Provide mentoring and guidance to subordinates and other employees. Set individual objectives, carry out performance evaluations, recommend salary measures and implement succession planning. Oversee and manage professional development to support the leadership development program. 
• Use superior communication skills to motivate staff and effectively train colleagues, managers and customers. 
• Develop, implement and monitor on a monthly basis an operational “dashboard” for visual understanding of performance and output in relation to the elements of the plan. 
• Ensure that all external stakeholder processes are followed and adhered to (Standard Operating Procedures (SOP), Simplified Systems of Operations (SOS) and Job Entry Subsystem (JES)) 
• Other related tasks that may be required 

 Your skills and experience: 

• Must have at least a high school diploma, with preference for post-secondary studies (general stream), or a combination of education and experience. 
• Previous experience in the field of transportation or operational management is preferred, various functions in the field of transportation would be beneficial  
• Previous experience in dispatching, supervising and managing transport docks 
• Communication skills - advanced 
• Computer skills – precision, MS products, AS400, web based programs, RF scanners. 
• Proven customer relations skills 
• Strong conflict resolution skills 
• Able to meet deadlines in a highly transactional environment, must have a keen eye for emergencies 
• Ability to advocate for business needs collaboratively with colleagues 
• Results oriented 
• Must be a hands-on operator, trainer, tutor/coach, and advisor/mentor 
• Must show initiative, be autonomous  
• Knowledge of equipment is an asset 
• Interest, knowledge and skills in safety training are an asset  
• AZ driver's license is required 
• Bilingual French and English is required, other languages are an asset 
• Able to work with little supervision 

To apply, please visit the Careers page of our website at dayross.com.

If you are selected for the position, you should submit to a reference and criminal background check before being hired. Only candidates selected for an interview will be contacted .

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Your Role

As the Warehouse Supervisor, you are fully responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management. You will report to the Warehouse Manager.

Your Responsibilities

• There will be the opportunity to extend contract to one year.
• Escalate customer issues to Manager quickly when necessary;
• Assist with planning for new customer implementations;
• Participate in conference calls and meetings when necessary. Demonstrate tact and diplomacy when communicating directly with customer representatives;
• Support Warehouse Manager in adhering to financial obligations:
  Balancing overtime / agency use;
• Staff planning to avoid excess overtime expenses;
• Ensure timely performance evaluations;
• Deal with performance issues and consult with HR / Management guidance for complex issues;

• Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility;
• Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner;
• Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property
• Strive for continuous improvements in all facets of warehouse operations
• Prepare accurate and timely reports regarding warehouse operations
• In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available

Your Skills and Experiences

• Diploma/Degree in International Business, Transportation, Logistics, or a related field preferred
• 3+ years experience in Contract Logistics / 3PL / Distribution Centre / Warehouse environment

• 2+ years leadership / supervisory experience with 7+ direct reports
• Bilingual English/French is strongly preferred
• Knowledge of various production and quality systems (GxP, ISO, Document Control, Lean, TPS, Six Sigma, etc.)

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE

The incumbent will be responsible for ensuring the smooth running of the operations of his/her shift team.

Available schedule: Friday, Saturday and Sunday (5:00 a.m. - 5:30 p.m.)

Salary:  $31.90. Please note that there are 2 salary increases per year with a target rate of $35.45/h.

We support and care for our employees and their families by offering:

• Vacation upon hiring;

• Generous and comprehensive group insurance;

• Group pension plan with employer contribution;

• Telemedicine and assistance program for employees and their families;

• Share capital with employer contribution;

• Generous allowance for parental leave;

• Paid leave; sickness, mobile and volunteer leave;

• Possibility to contribute to group RRSPs and TFSAs

• Training and development programs;

• Activities organized for employees and their families;

• Special discounts on our products;

Contributing in this role means:

• Transporting inter-factory goods with 53-foot trailer trucks;

• Carry out trailer movements within the yards of our distribution centers and factories;

• Carry out administrative tasks related to delivery activities;

• Carry out daily management of the weekend team and resolve minor issues;

• Plan and distribute transportation to the team of drivers on their shift, ensuring the quality of service to internal and external customers;

• Carry out equipment maintenance follow-ups jointly with the supervisor and coordinators;

• Collaborate with the supervisor in various continuous improvement projects of the department;

• Perform any other related tasks as required.

•  

The qualifications sought are:

In addition to having the qualifications required for the position of driver (class 1 MF), the candidate must:

• Possess good leadership and communication skills and promote teamwork;

• Have a proactive approach and be autonomous;

• Have a spirit of initiative and excellent work organization skills;

• Have a good command of the MDGs;

• Have a good experience on Isaac electronic worksheet system.

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Store Manager, you can expect to:

• Coach, develop and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Invest in the growth of employees through various of world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Exercise autonomy to operate your store like a business, curating solution-based experiences

What’s in it for you:

• Competitive compensation plus lucrative management bonus program

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Career growth and development opportunities

What we’re looking for:

• A progressive thinker with a desire to innovate and share ideas that have real business impacts.
• An ability to deliver on business plans to meet regional, and store targets
• A leader who fosters collaboration and passion for leading and inspiring teams
• An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
• You meet the minimum age of majority (varies by province)
• English is an asset

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 307067

What you’ll do

Customer Service

• Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
• Enforce delivery of our operating model customer service standards.
• Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
• Meet established service levels agreements for in-store services and order fulfillment
• Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs

Operations

• Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
• Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
• Lead the implementation and execution of standard operating procedures (SOPs)
• Lead the execution of seasonal changeover as per seasonal merchandising plan
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
• Oversee preparation for annual inventories.
• Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
• Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.

Training    

• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
• Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
• Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
• Facilitate and lead team meetings.
• Ensure execution of the Customer Experience and provides resolution for all customer concerns.
• Develop and lead recruiting and hiring strategy for store, maintains a complete team
• Create succession plans through continuous training and development

Leadership

• Act a brand ambassador, promoting our stores, brands, and people internally and externally
• Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
• Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
• Follow the disciplinary process consistently and impartially.
• Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)

What you bring

• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
• Proven ability to build and manage a daily, weekly plan for the department and store
• Exceptional communication skills
• Excellent organizational skills
• Superior training and mentoring skills
• 3-5 years retail experience required
• High energy, enthusiasm and a drive to succeed

#LI-MM2

Position: Operations Supervisor – Montreal

Department: Service Area Operations

Location:       Service Center , 4204, Industriel Blvd, Laval (Quebec) H7L 0E3

Type:                        Permanent, full time

As part of his/her duties, the successful candidate will be responsible for coordinating and directing all activities surrounding the operations and maintenance of the Service Areas under his/her responsibility.

Main responsibilities  :

• Directly supervise a team of 5 housekeeping team leaders and indirectly 15 to 30 establishment housekeeping attendants;
• Integrate new employees, train them in tools, work procedures and hygiene, safety and environmental procedures. Enforce health and safety and ergonomics rules;
• Ensure that established operational standards are met in each Service Area and enforce the requirements set for interior and exterior maintenance;
• Support human resources management in terms of disciplinary measures, hiring and dismissals, and handle more complex cases;
• Develop development plans and effectively manage the supply of maintenance products to service areas and carry out regular monitoring;
• Participate and collaborate in the submissions of various contractors for general maintenance work to be carried out and contribute to the optimization of the Service Areas;
• Perform various inspections at multiple levels and document with available tools;
• Accompany external maintenance visitors during major repairs and provide assistance as needed, perform minor repairs as needed;

Professional requirements :

Training:

• Professional studies diploma (asset);

Experiences:

• Three (3) to five (5) years of management experience in commercial building maintenance, team supervision and customer service;

Knowledge and skills:

• Experience in personnel management focused on communication and coaching;
• Excellent verbal and written communication and interpersonal skills;
• Leadership and analytical skills;
• Have a valid driving license and be able to travel long distances;
• Proficiency in the Windows environment and its main software (Excel and Word);
• Experience in a negotiation context, strong analytical skills, and a sense of vision.

Language skills:

• Bilingualism an asset (French and English);

Our offer *

• Stimulating professional challenge;
• Company car and benefits included;
• Training adapted to the needs of each candidate;
• Dynamic work environment;
• Full range of benefits*:
  • Group insurance
  • Possibility to enroll in a retirement plan or a stock purchase plan
  • And even more.

* Certain conditions apply.

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As an Assistant Store Manager, you can expect to:

• Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
• Encourage and coach your team to create best-in-class customer experiences and meet business goals
• Receive ongoing training and development to ensure you have all the necessary skills to support the team
• Support your store operations with a creative spirit that can adapt to an ever-changing environment
• Promote Rogers & Fido brands, including Rogers Mastercard
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.

What’s in it for you:

• Competitive compensation, with a lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Advance your career growth and development opportunities
• Overtime pay eligibility

What we’re looking for:

• You have a passion for influencing and inspiring teams
• An ability to deliver on business plans to meet regional, and store targets
• Leadership qualities which foster collaboration within the team
• A progressive thinker with a desire to think outside the box
• Ability to work a flexible schedule (ability to work 40 hours/week) 
• You are excited and inspired by technology
• You meet the minimum age of majority (varies by province)
• English is an asset

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3035 Le Carrefour, Unit A024 (5265), Laval, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management