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Operations Supervisor Full-time Job

Day & Ross Inc.

Management   Moncton
Job Details

Supervise overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help

  • Provide daily guidance and motivation to Dock Workers (employees and agency workers), Administration staff and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
  • Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
  • Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
  • Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
  • Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
  • Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
  • Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
  • Ensure the schedule for the terminal is followed.     
  • Work with the Terminal Manager to track monthly performance stats for the dock.
  • Other duties as required

Your Skills & Experience: 

  • Provide daily guidance and motivation to Dock Workers (employees and agency workers), Administration staff and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
  • Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Hub Manager. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
  • Leads a team of supervisors, lead hands and front-line employees in a 24/7 environment.
  • Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on time closes and on time delivery and freight flow. 
  • Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
  • Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated, and corrective/preventative measures are implemented.
  • Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
  • Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
  • Ensure the schedule for the terminal is followed.     
  • Work with the Hub Manager to track monthly performance stats for the dock.
  • Other duties as required.

Operations Supervisor

Day & Ross Inc.
Moncton
  Management Full-time
Supervise overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance. How You’ll Help Provide...
Learn More
Oct 9th, 2024 at 16:23

Service Manager Full-time Job

PepsiCo

Management   Moncton
Job Details

TheService Managercontributes to the success of thePepsiCo Beverages Canadaby selling our service to gain a competitive advantage, improve cost and productivity and tolead our people

Responsibilities

  • Ensures all routes are run and every stop is serviced every day
  • Ensures that gate scan procedures and daily manifests are followed
  • Achieves productivity targets and cost per unit (CPU)
  • Meets customary service needs and market place execution by achieving our service level goals
  • Builds individual and organizational capabilities 

Qualifications

Technical Skills

  • Forecasts labor needs, staffs for the work, schedules the work
  • Captures and tracks critical performance data to meet all time and quality standards
  • Understands customer's business and balances gesture needs with "cost to serve" standards
  • Teaches and builds our service advantage
  • Coach and develop team (route rides audits)
  • Teaches safe work practices (vehicle accidents, injuries)
  • Manage regulatory compliance (Driver Qualification Files, hours of service, Vehicle Condition Report, hazmat

Leadership Behaviors

  • Leverages understanding of key business drivers to get results
  • Sets and measures productivity and service targets to drive accountability and execution
  • Maintains focus and overcomes obstacles until goals and commitments are met
  • Provides coaching and development to build current and future capability
  • Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions 

 

Education and certifications

  • Bachelor’s Degree

Work experience

  • A minimum of 2 years of fact-based direct selling experience
  • Previous supervisory experience preferred
  • Previous consumer packaged goods experience preferred

Skills and Capabilities

  • Ability to work a flexible schedule including early mornings, evenings and /or weekends.

Service Manager

PepsiCo
Moncton
  Management Full-time
TheService Managercontributes to the success of thePepsiCo Beverages Canadaby selling our service to gain a competitive advantage, improve cost and productivity and tolead our peop...
Learn More
Apr 3rd, 2024 at 12:57

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