All jobs within 50 km around Mississauga in Administrative Jobs

Express Scripts Canada is actively looking for a motivated Service Desk Analyst. The successful candidate shall possess a strong client-centric focus with a keen eye for problem solving and time management skills. This candidate must have a willingness to work a flexible schedule to accommodate deadlines, with on-call duties, as required.

ESSENTIAL FUCTIONS:

• Maintain a Product Care Centre processes that meets ITIL standards

• Monitor, investigate, answer and log internal application issues and service requests

• Impart business knowledge to assist and support Express Scripts Canada’s internal customers on day-to-day system issues

• Maintain incident management ticket queues and adhere to SLA’s by setting priorities and resolving technical issues

• Work with internal service providers to identify and resolve system-related issues

• Triage end user support issues and actively work with other teams within the Information Systems to resolve in a timely manner

• Develop and maintain documentation relating to the support process and procedures within the Business Resiliency Product Care Centre team

• Record, update and track all User ID setup requests for internal software application: modifications, terminations, password resets, including QA and external customer requests

• Review and update process documents and User templates on a regular basis to reflect current information and processes

• Answer support calls and participate in an afterhours on-call rotation schedule

• Provide remote assistance to all Express Scripts Canada locations

• Develop and maintain good working relationships with user community with a focus on providing best-in-class support services

• Assist with internal communications regarding system-related issues

• Liaise with other internal departments as required

• Meet all SLAs for both internal and external clients

• Other projects as assigned by Management

QUALIFICATIONS:

• Post-secondary degree with related job experience in insurance, customer service or computer science.

• Experience in a technology/service desk role with a focus on providing superior customer service based on ITIL standards

• ITIL 4 certification would be an asset

• Knowledge of FTP, TCP/IP and its relationship to feed transmission and receipt is an asset.

• Bilingualism in French & English both written and verbal

• Excellent problem solving skills to assist users in resolving issues and setting customer expectations

• Excellent time management skills to be able to handle multiple job functions and tickets each day

• Good working knowledge of Express Scripts Canada operations and systems

• Ideal candidate has excellent analytical and documentation skills, is proactive, energetic and a team-player

• A strategic thinker that can think outside the box and take the Product Care Centre to the next level

• Ability to work effectively with internal customers and other team members

• Flexible and adaptable to working additional hours and/or overtime

• Job requires precise finger/hand movements while working with a keyboard

NOTE: Internal candidates should apply before March 18, 2024.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

• The candidates should be able to handle repetitive tasks efficiently

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to greet people, direct them to contacts or service areas, and answer the telephone to relay calls and messages
• The candidates should be able to obtain, process information, and perform data entry required for services
• The candidates should be able to order office supplies and perform basic bookkeeping tasks
• The candidates should be able to schedule appointments, send invoices, and confirm appointments efficiently
• The candidates should be able to receive and issue payments while performing clerical duties such as filing, sorting, and distributing mail

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need Secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1-2 years

Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email

[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates needs an experience of 1-2 years
Computer and Technology Knowledge: MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word
Security and Safety: Basic security clearance

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and work with tight deadlines
• The candidate should be able to pay attention to detail and handle large workloads

Other Requirements:

• The candidate should have an efficient interpersonal skills

• The candidate should be able to work with an excellent oral and written communication skills
• The candidate should be able to work in a flexible environment and work in an organized way

Responsibilities:

• • The candidate should be able to establish work priorities and ensure procedures are followed and deadlines are met also carry out administrative activities of establishment

• The candidate should be able to administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation also coordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• The candidate should be able to assist in the preparation of operating budget and maintain inventory and budgetary controls also assemble data and prepare periodic and special reports, manuals and correspondence
• The candidate should be able to oversee and coordinate office administrative procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Overview

Overview

We are searching for a Concierge to join our Parkland on Eglinton West team based in Etobicoke, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $19.45-$21.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Manages resident relations and provides excellent service to all residents and visitors;
• Communicates to all residents, guests, and employees in a professional manner;
• Anticipates and responds to all resident issues/situations promptly and takes appropriate action to rectify concerns;
• Displays knowledge of all services, facilities and features of Parkland and promotes the services and facilities to residents as appropriate;
• Maintain a visible and accessible profile;
• Provides information and responds to inquiries from residents, visitors, and staff; refers to appropriate person as necessary;
• Coordinates all taxi and courtesy shuttle bookings for residents and communicates with Chauffeur and Door Attendant;
• Provide exceptional customer service to all residents and supports other departments including the dining room, sales, maintenance, housekeeping and chauffer;
• Receives all incoming packages/deliveries to the facility;
• Assists residents and families with luggage, parcels, and arranges carts/dollies as necessary;
• Maintains access control to the building and manages the main entrance in cooperation with the Door Attendant;
• Responsible for overall resident satisfaction and necessary follow up to any service concerns;
• Promote a safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education.
• Committed to adhering all of Parkland’s Standards of Conduct and policies and procedures.
• Demonstrates exceptional customer service and communication skills.
• Performs all other related duties as assigned.

About You

As the successful candidate, you are

• Passionate about working with seniors and have experience working in Retirement Living and/or the hospitality industry such as hotels.  
• You have a high school education (or GED)
• An Office Administration/Professional Secretarial diploma or University Degree is preferred
• You have 1-2 years’ experience in a client services or administrative role
• You have strong customer service skills, a positive attitude, excellent verbal and written skills, and strong computer literacy skills.
• You are available to work a schedule of flexible hours (days and evenings) and all shifts inclusive of days, weekends and holidays.
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Physical Requirements:

• The candidates should have the ability to work independently and thrive in a fast-paced environment
• The candidates should be capable of working under pressure and meeting tight deadlines
• The candidates should have attention to detail and be able to handle repetitive tasks

Other Requirements:

The candidates should exhibit excellent written communication and exercise good judgment

• The candidates should be team players with a client focus and demonstrate adaptability
• The candidates should be reliable, dependable, and quick learners

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to arrange and coordinate seminars, conferences, etc., and record and prepare minutes of meetings
• The candidates should be able to review HR projects to assure compliance with laws and regulations, establish and implement policies and procedures, and oversee the analysis of employee data and information
• The candidates should be able to answer the telephone, relay calls and messages, provide customer service, oversee the development of communication strategies, compile data, statistics, and other information, and oversee the preparation of reports

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter) through the below-mentioned details

By email
[email protected]

We are searching for a Casual Chauffeur to join our Parkland on Eglinton West team based in Etobicoke, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $19.20-22.40
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Casual Driver Weekdays 8:30 am - 4:30 pm
• Casual Driver Weekdays 8:30 am - 4:30 pm
• Transport residents to appointments or outings as per the transportation schedule
• Demonstrate an understanding of the importance of respecting resident’s rights, including: respecting others, maintaining confidentiality, promoting independence, respecting privacy, respecting the right to refuse services and involvement
• Communicate with the Health Services Department if there is a noted change in the medical status of the resident e.g., increased confusion
• Provide assistance to residents as required with: entering and exiting the vehicle, mobility aides/devices e.g. canes, walkers; carrying parcels or other items, opening doors and entering buildings
• Maintain vehicles in peak operating condition and carry out all prescribed routine maintenance functions while maintaining accurate maintenance log records
• Schedule regular mechanical tune-up with authorized service shop
• Complete all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or equivalent education
• A clean driving record with a Class 4 Driver’s license
• Ability to provide a clear Driver’s abstract
• Current First Aid & CPR certification is required
• Ability to provide a clear criminal record check upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates must need standard educational qualifications such as econdary (high) school graduation certificate
Experience: Candidates must need 1 to less than 7 months of experience

Responsibilities:

• The candidate should be able to arrange and co-ordinate seminars, conferences, etc
• The candidate should be able to record and prepare minutes of meetings, seminars and conferences
• The candidate should be able to determine and establish office procedures and routines
• The candidate should be able to schedule and confirm appointments and answer telephone and relay telephone calls and messages. also answer electronic enquiries.
• The candidate should be able to compile data, statistics and other information and order office supplies and maintain inventory.
• The candidate should be able to assist in arrange travel, related itineraries and make reservations.
• The candidate should be able to greet people and direct them to contacts or service areas., and open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information.
• The candidate should be able to set up and maintain manual and computerized information filing systems, type and proofread correspondence, forms and other documents

Benefits:

• The employees get to work in a well-known company
• The employees get to learn various advanced techniques
• The employees get to work in a natural environment
• The employees get financial benefits such as a competitive salary

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]