All jobs within 50 km around Hamilton in IT & Telecoms

CLOSING DATE:  July 30, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Information Governance, the Information Management team implements and administers the corporate records and information management program. The Information Analyst is responsible to identify areas of concern, complete information audits, recommend solutions, provide training and monitor program compliance.  Show others how to perform tasks or duties.

• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City's Records & Information

Management Program.

• Review records for compliance, recommend changes for improvement and initiate solutions.
• Identify and analyze records management needs, recommends and initiates buy in to strategic solutions.
• Oversee and recommend vital records preservation.
• Provide guidance, training and verify and assign work to team members.
• Administer and oversees record storage and disposition.
• Develop and deliver training programs in support of the corporate Records and Information Management program and its system(s).
• Troubleshoot problems with corporate records management software and assist user groups, document programming and software deficiency issues.
• Classify and catalogue information collections. Oversee the receipt of corporate legal agreements.
• Oversee quality control of digitization strategy and images.
• Interact with counterparts in other municipalities for benchmarking purposes. Participate with professional organizations such as AIIM and ARMA via conferences, webcasts, discussion groups etc. to keep abreast of current trends and issues in the records management industry.
• Participate in sub-committees as required.
• Performs additional similar and related duties as assigned.
• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City’s Records & Information Management Program;
• Provide direct support, guidance, and training on records, IM policies, principles & procedures as well as recordkeeping software;
• Assist with the implementation and on-going administration and maintenance of the Corporate recordkeeping systems;
• Perform business analysis of functional requirements to identify information, procedures, and decision flows;
• Develop and deliver/ publish corporate communications including training and awareness campaigns, website content, bulletins, etc.
• Review records and provide statistical reports on records lifecycle, data completeness, accuracy and compliance with process instructions;
• Maintain an accurate inventory pertaining to the capture, storage, retention, retrieval, and destruction of City records;
• Maintain archival relationship with Peel Art Gallery, Museum and Archives, and oversee preservation and access for corporate archival records that have reached disposition;
• Supervise quality assurance of electronic imaging to ensure compliance with Canadian and International document imaging standards;
• Test new technology solutions;
• Assist in the municipal election as needed by the Clerk’s Office; and
• Other duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of three to four years, or equivalent in Records Management, Library Sciences or Public Administration.
• Over two (2) year, up to and including four (4) years of experience in file classification, retention scheduling, archival/ record centre operations, and electronic records management, preferably in a municipal government or other government organization.
• Knowledge of legislation applicable to records management and the Municipal Freedom of Information and Protection of Privacy Act, records management and imaging standards and processes.
• Working knowledge of Microsoft Office and electronic document management systems, preferably SharePoint.
• Professional development through ARMA International or the Association for Information and Image Management (AIIM) is an asset
• Exceptional written, verbal and interpersonal communication skills, including report writing and presentation skills
• Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

As a Cloud Support Manager at Rogers, you will lead and manage a team of Cloud Support Specialists that use leading-edge technologies to deploy and maintain IaaS & PaaS services in a public cloud environment. This is a key role within the Public Cloud team that interfaces closely with other teams that are operating in the public cloud, to ensure a best-in-class customer experience to our business partners and end users. The ideal candidate is a self-starter with a strong focus on collaboration, monitoring, incident prevention, continuous improvements, and an innovative mindset that will lead to operational efficiencies. The candidate must have a strong track-record of leading a team, providing customer and technical support.  

What you will be doing...

• Manage and develop a team of Cloud Support Specialists to continuously monitor and maintain cloud applications and services.
• Manage 24/7 on-call rotation, provide escalation support for high severity production issues and help deliver first class service and support to customers.
• Work closely with vendors to ensure platform availability and incident response.
• Lead cloud incidents, RCAs and post-mortems, facilitating Incident and Problem Management to prevent repeated incidents and adhere to agreed service levels.
• Provide insights and recommendations for service or application improvements.
• Lifecycle & patch management for IaaS and PaaS Cloud Services.
• Participate in daily sessions with the larger Cloud team, collaborate with Operations and Engineering to obtain a deep understanding of the Public Cloud usage.
• Develop standards and contribute towards the overall strategy of production support.
• Troubleshoot and resolve technical operational issues related to cloud Infrastructure.
• Ensure knowledge of the platforms is accurately maintained and play a lead role in ensuring the transfer across all support staff.

What you have...

• Experience as a client facing hands-on Lead or Manager of Cloud Support.
• Customer centric and realize the value of providing excellent customer service and support.
• Technical knowledge of at least one public cloud provider (Azure, AWS, OCI or GCP) and core understanding of the cloud service models (IaaS, PaaS, SaaS)
• Ecstatic about Public Cloud, and familiar with end-to-end build and deployment processes.
• Proven leadership skills and the ability to motivate teams. Exceptional abilities at mentoring and engaging others, empowering your team, and inspiring them to excellence.
• Experience working both independently and, in a team-oriented, collaborative environment is essential.
• Strong written, interpersonal, and oral communications skills and ability to communicate effectively to senior management.
• Demonstrated ability to think strategically about business, product, and technical challenges.
• Knowledge of container technologies (Azure AKS, Docker, Kubernetes, EKS, ECS)
• Strong knowledge and awareness of modern system administration, monitoring & observability, orchestration, configuration management and process management tools (i.e. Azure Monitor, AWS Cloud Watch, Log Analytics, Dynatrace, Zabbix, Grafana, Linux / Windows OS, Apache, NGINX, Git, Ansible, Azure DevOps, Cloud Formation, Terraform, or similar).
• Familiarity with fundamental networking/distributed computing environment concepts; NFS, key-based SSH; DNS; familiar with basic networking concepts: switching, routing, OSI network layers, firewalls, load-balancing at various layers, SMTP, HTTPS, SSL, SSH, AD
• A solid understanding of programming and scripting languages (Bash, Python)

 
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: None
Posting Category/Function: Technology & Information Technology

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College/CEGEP
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Android, Java, JavaScript, SQL
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be able to work under pressure
• The candidates should be able to sit for extended periods

Other Requirements:

• The candidate should be accurate and initiative

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

• The candidates will get free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such College/CEGEP
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to develop and document software testing plans, install software and hardware, and configure operating system software in preparation for testing

• The candidates should be able to execute and document results of software application tests and information and telecommunication systems tests
• The candidates should be able to develop and implement software and information system testing policies and procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Bachelor’s degree or equivalent experience
Experience: Candidates should have experience of 7 months to less than 1 year
Area of specialization: Development of computer applications 

Physical Requirements:

• The candidates should be capable of working under pressure while maintaining attention to detail

Other Requirements:

• • The candidates should be accurate in their work and maintain integrity

• The candidates should have a strong client focus and demonstrate initiative
• The candidates should be organized and exhibit creativity while being a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to write, modify, integrate, and test software code for various applications, including e-commerce and Internet-based applications
• The candidates should be able to maintain existing computer programs by making necessary modifications and updates
• The candidates should be able to communicate technical problems, processes, and solutions effectively
• The candidates should be capable of preparing comprehensive reports, manuals, and documentation on software status, operation, and maintenance
• The candidates should possess the ability to research and evaluate various software products for suitability and effectiveness
• The candidates should be proficient in programming animation and special effects software for multimedia applications, including CDs, DVDs, video game cartridges, and film and video projects

Benefits:

• The candidates will get fee parking area

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]