All jobs in IT & Telecoms

Here’s the impact you’ll make and what we’ll accomplish together 

As an Applications Developer at TELUS International Digital Solutions, you will play a crucial role in ensuring the reliability, scalability, and high availability of our application and data planes. This remote and contract position empowers you to implement and maintain CI/CD pipelines using AWS CDK, monitor performance using industry-leading tools, and respond to system alerts swiftly. Join us in creating and maintaining robust, secure systems while utilizing cutting-edge technologies to enhance the digital experience.

Responsibilities

• Ensure reliability, scalability, and high availability of application and data planes.

• Implement and maintain CI/CD pipelines using AWS CDK.

• Monitor system and application performance using tools like Prometheus/Grafana, EFK, Dynatrace, AWS Cloud Watch, Cloud Trail, and DevOps Guru.

• Develop and execute monitoring, load, and stress testing to ensure system resilience.

• Implement security measures leveraging tools like AWS Secrets Manager.

• Respond to system alerts using PagerDuty and similar tools for swift issue resolution.

• Create and maintain comprehensive system documentation using AWS Codecommit or GitHub for version control and collaboration.

What’s in it for you? 

TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

• Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes

• Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

• Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

• Trending technical skills

• Business domain & customer interaction

• Behavioral & effective communication

Qualifications and Skills

• Minimum 5+ years of proven experience as a DevOps, Site Reliability Engineer, or similar role.

• Proficiency in languages such as Python, JavaScript, TypeScript, etc.

• Strong Linux skills, including command-line tools, shell scripting, and system diagnostics.

• Familiarity with fundamental DevOps tools like SSH, Git, and Makefiles.

• Knowledge of multi-tenant architecture systems and complex data systems architecture.

• Exposure to API Gateways, EventBridge, and AWS Security Hub is an added advantage.

• Familiarity with Pipelines as Code principles and practices.

Education/Certifications  

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.

The Team

The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets, Commodities and Foreign Exchange Technology Line of business to be more precise. We are looking for a Sr Manager, Software Engineering to join this dynamic team.

You will get the chance to contribute to the success of the bank’s Global Banking & Markets Engineering team by working with Businesses and technology teams to generate technology solutions. You will be responsible for managing a team of full-stack developers engaged in the development of derivatives trading and derivatives valuation applications. You will have the opportunity to work with the best and be responsible for the design, architecture and final delivery of the solution with an emphasis on code quality and pragmatism.

Is this role right for you? In this role you will:

• Work with team of engineers to lead the development of derivatives trading and derivatives valuation applications
• Work with diverse set of technologies to implement new systems, or enhancements of existing implementations, and ensure sound integration with surrounding components from end-to-end operational perspective.
• Design sound solutions that meet the enhanced and new business needs.
• Ensure that delivery meets the integrity, quality, performance and reliability requirements by building automated testing and regression suites and use of DevOps principles.
• You will be responsible for the design, architecture and final delivery of the solution with an emphasis on system scalability, availability and pragmatism. Hands-on coding is expected - active contribution to the code base as well as code reviews and walkthroughs. 
• Focus on building out digital experiences for Capital Market systems using industry standard technologies and best practices.
• Write well designed testing suites for end-to-end testing of business flows.
• Incorporate modern technologies and practices to reduce operational cost and improve security, availability, reliability of overall business systems 
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 10+ years of hands-on experience with Java and related framework i.e. (including Java 8 features -Function, Generics, Threads, Collections, Future, Java Frameworks like Spring, Hibernate, etc., Proficient in Server-side Java programming and understanding of Java Memory Model, Transaction management, parallel processing)
• Experience working with SQL/PL (Oracle) – 5+ years of hands-on experience
• 4+ years’ experience in developing, deploying and maintaining large scale applications with complex integration
• 3+ years of experience managing a team a team of Full-stack developers
• 2+ years of experience working with fluency on Linux environment with Linux command line
• Good understanding of object-oriented design and design patterns, micro services architecture and high performance, and multi-threading techniques
• Knowledge of Capital markets and financial instruments. Market risk or financial risk experience
• Experience with DevOps and continuous delivery and deployment methodologies based off bitbucket, Jenkins is a nice to have

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to create beautiful customer experiences.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• Onsite cafeteria.
• Dress codes don't apply here, being comfortable does.
• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Our design team is growing, and we're looking for an experienced Product Designer to join our innovative and collaborative team. We live and breathe product design and thrive on creating user experiences that truly stand out.  If you have dedicated your craft at turning research into designs that people love, you're the one we want.

As a Product Designer, you'll be at the heart of improving our mobile/web channel. Your task: to craft user journeys and interactions that users can't resist, using design research, delightful visuals, and UX principles.
 

Is this role right for you? In this role you will:
 

• You'll lead the charge in making our product visuals and interactions top-notch.
• Elicit design based on business requirements and align on creative strategy and client experience between product, design, and development teams.
• Conducting studies on usability, interaction, visual design, content, and information architecture is your jam.
• Your design decisions will be guided by principles, customer insights, data, and business savviness.
• You'll be on a constant quest to make user interactions even better.
  Collaboration is your middle name, whether it's with service designers, accessibility champions, or content creators.
  You'll help evolve the Tangerine Design system. Champions a mobile-first design approach with a keen understanding on how to scale solutions across channels.
• Knowledge on accessibility best-practices ensuring inclusive design solutions.
• Your mission: shape, influence, and nurture our design culture and process.
• You are able to plan design activities, set expectations on timing and balance creativity with constraints.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You bring 5+ years of experience in crafting native mobile apps.
• Your talent lies in creating visually stunning designs and captivating visual assets.
• Your portfolio? It's a treasure trove of wireframes, high-fidelity mockups, and conceptual explorations.
• You're the go-to person for mobile user interface best practices.
• Your toolbox includes Figma and Sketch , and you're a pro at interactive prototyping, animation, and usability studies.
• The UI frameworks and guidelines for iOS and Android? You know them inside out.
• Familiarity with mobile app development is a plus, and a basic understanding of languages like Swift/Objective-C and Java/Kotlin is a bonus.
• Quality is your motto, and you're meticulous in design QA.
• Your communication skills are top-notch, and you work smoothly with developers and stakeholders.
• If you've got financial institution or related experience, that's a bonus.

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a College/CEGEP
Experience: Candidates need experience of 1 year to less than 2 years

Shifts: Day, Evening, Night, Weekend, Early Morning and Morning
Work Setting: Consulting firm

Physical Requirements:

• The candidate should be able to work in fast-paced environment
• The candidate should be able to work under pressure
• The candidate should be able to maintain tight deadlines
• The candidate should be able to perform repetitive tasks
• The candidate should be able to pay attention to detail

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be able to work in an organized way
• The candidate should be a team player

Responsibilities:

• The candidate should be able to develop and document software testing plans
• The candidate should be able to install software and hardware and configure operating system software in preparation for testing
• The candidate should be able to execute and document results of software application tests and information and telecommunication systems tests
• The candidate should be able to develop and implement software and information system testing policies and procedures

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By Email:
[email protected]

By mail
7247 120th Street
Delta, BC
V4C 6P5

In person
7247 120th Street
Delta, BC
V4C 6P5 Between 01:00 AM and 05:00 AM

What you will be doing:

The Fraud department is a centralized unit dedicated to the detection and prevention of fraud while ensuring an excellent customer experience. The Loss Prevention function operates on a 24/7 inbound and outbound environment. As front-line Detection Analyst, you will play a critical role in delivering an excellent customer experience whilst protecting customer assets. You will be instrumental in enhancing and protecting customer relationships through account monitoring and transaction verification. The Fraud Detection Analyst will report directly to the Team Lead, Fraud Operations 

Is this role right for you? In this role, you will:

• Detect, prevent and monitor fraudulent activity with respect to the Bank’s day-to-day banking products by: 
  • Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring. 
  • Making decisions, based on the analysis completed, to block the account or reduce the limit on the card or to contact the cardholder to discuss the activity. 
  • Create detailed fraud claims cases and dispute cases for review and work by the Senior Fraud Analyst team 
  • Working closely and effectively with the rest of the Fraud Detection Analysts in sharing information and trends to ensure large scale fraud trends are identified and actioned quickly. 
  • Working effectively with the team to identify the potential points of compromise to minimize risk to the Bank and our customers 
  • Escalating new/emerging fraud trends to management so that new fraud strategies can be implemented 
  • Reviewing fraud caught and missed daily to ensure continuous improvement in fraud detection 
  • Maintaining knowledge and understanding of all procedures, products & services related to role 
• Achieve and maintain required service level standards by: 
  • Operating at optimal efficiency to ensure individual and departmental productivity goals are attained 
  • Responding to incoming telephone and written inquiries from customers as required 
  • Communicating with other Bank departments to resolve inquiries relative to fraud issues and/or complaints 
  • Strictly adhering to schedules thereby ensuring prompt customer service and response time. 
  • Follow customer problem resolution process to take ownership of customer concern and resolving customer issues at first point of contact. 
  • Accurately completing fraud reports with all required information to facilitate the expeditious adjudication of fraud file 
• Minimize Fraud risk and losses by adhering to Tangerine’s policy, procedures and key controls; 
• Prioritize and process customer requests (i.e. inquiries, transactions, case work) in a timely manner 
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champion a high performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• A high school diploma or equivalent; post-secondary education in business or other related disciplines is as asset
• Minimum 2-3 years of experience in the Financial industry
• Previous experience in working in a fraud function an asset
• Working knowledge Fraud Detection/AML software applications
• Fluent in French is considered an asset
• Ability to work in a dynamic environment where processes and procedures are constantly refined
• Ability to work effectively as an individual and in a team, with minimal supervision
• Ability to remain professional and empathize with the situation of an irate and/or upset customer
• Strong listening skills with the ability to assess the needs and concerns of the customer
• Strong verbal written and communication skills in English
• Strong interpersonal skills
• Strong attention to detail and organizational skills

Hiring & Training Details:

• Our Customer Contact Centre is located at Terminal Station, 1234 Main St, Moncton, NB
• Position Start Date: 18th March 2024
• Position Status: Full Time

 
Training & Work Shift Details:

• Must be available to attend onsite training from Mon- Fri (8 am - 4 pm OR 9 am - 5 pm)
• Our business operates every day of the week, from Monday to Sunday, between 8:00AM and 12:00AM.
• Total shift is 37.5 hours per week.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

If you are interested to submit your resume for future opportunities, APPLY NOW!

As a Technical Lead, you will be joining one of our teams, expanding our banking platform. You will be contributing to the development of world-class digital products and experiences touching millions of Tangerine customers every day. We are looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive and who are ready to roll up their sleeves in a collaborative and productive environment to get things done. By joining our team, you will make an impact on our customers and the banking industry.
 

Is this role right for you? In this role you will:

• You dream in code and spend your free time tinkering with new technologies or building apps on the side

• Interested in the impact that financial services technology can have on people’s everyday lives

• Experienced in user-centered design 

• Eager to mentor, teach and share 

• Continuous integration and deployment makes you giddy

• Knowledge of the latest and greatest approaches to Agile Technical Practices

• You enjoy collaborating and working alongside people with different skillsets

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University Degree – Computer Science
• You have 7 years or more of software development experience, (conceptualization, design, development and debugging) with 2 years as a technical lead providing hands-on architectural design for software applications.
• Java, J2EE
• Spring Boot (Micro Services)
• Web Services (REST & SOAP)
• Java Script, Junit, HTML, XSL, XML, Angular 2+
• Cloud development, Site Reliability Engineering

• Expertise with design patterns such as MVVM, MVC, Clean Architecture

• You have experience with unit-testing, code for robustness, usability and improving application performance

• Solid understanding of developing large-scale software applications, considering security and scalability requirements

• You have a proficient understanding of code versioning tools, such as GIT

• Strong command in Computer Science concepts (SOLID, etc.)

• Experience in integrating Third Party libraries and SDKs

• Experience building applications that consume web services and HTTP REST interaction with JSON

• Strong problem solving abilities

• Evaluate new technologies and participate in the continuous improvement of applications and systems

• You’re passionate about well-designed products and not afraid to sit with our Design Team to prototype, wireframe, and white-board your ideas 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

#TangerineAgileSquad

As a Senior Fullstack Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Node.js, React.js, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role you will:

• You will be providing technical direction with team input and feedback
• You will be assisting in developing coding standards and testing approaches
• You will be collaborating with the Architect (if applicable) to realize technical vision and direction
• You will be considered an expert in a major application and/or technical domains, and is highly regarded for their technical competence.
• You will be providing expert advice and counsel to key stakeholders on development project teams on complex issues related to “area of specialty”
• You will be providing reviews of solution designs and related code
• You will be proficient in security scanning and implementing best practices to resolve security issues
• You will mentor and help team members in technical knowledge and best coding practices

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 6+ years of work experience as a React.js and Node.js developer. You have experience building scalable, enterprise level technology stacks with Javascript but ideally with a broad set of tools
• You have extensive experience working with NoSQL databases such as Redis, MongoDB
• You have experience with container orchestration technology, like Cloud Foundry or Kubernetes.
• You have experience working on projects that involve Application Security like oAuth2 and/or SSO
• You have experience with Continuous Integration/Continuous Deployment (CI/CD)
• You have experience with REST API design
• You have worked on productionizing NodeJS servers
• You have knowledge in Object Oriented and Functional Design
• You have experience with at least one modern JS framework, preferably React
• You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
• You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
• You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team
• You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Reporting to the Senior Manager Development, the Mainframe COBOL Developer will lead multiple development projects and be responsible for supporting application solutions for Canadian business line. The successful candidate will be partnering with multiple teams in delivering requirements for core regulatory and compliance platforms. To join our team you must be proactive, creative, demonstrate initiative, have an eagerness to learn and thrive on challenge.

Is this role right for you? In this role you will:

• Act as an expert technical resource for problem analysis and solution implementation
• Support applications, evaluate problems, identify actions to be taken and recommend/implement solutions. Understand and work in accordance with Bank application architectural guidelines.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Interact with business clients to help resolve and explain system questions and issues.
• Work closely with all team members and deal effectively with external vendors, Business partners, Internal stakeholders and Management    
• Provide analysis and coding support for host applications and infrastructure implementations
• Must be fluent in English, oral and written, with excellent interpersonal, communication and negotiation skills to understand, document and share key system information with their colleagues, support groups, other technical staff, business partners and management.
• Takes accountability for results and exhibits a “can do attitude”.
• Self-starter with a desire to learn and contribute.
• Has an appetite to continuously evolve and improve, to tackle difficult problems and seek/give constant feedback.
• Embraces change and sees it as an essential driver to solve complex issues.
• Demonstrates flexibility and can move forward without having all the answers.
• Consistently seeks to understand, meet, and deliver on customers’ expectations.
• Act as a mentor to junior developers on design, development, delivery, operations, and overall development best practices within the bank and industry.
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plan, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide ongoing support on the production processing functionality
• Requires to be on pager rotation for 24x7  for application support (overnight batch)
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience in mainframe development complex programs using Cobol, JCL, IMS DB/DC, DB2, Netron, VSAM, CICS, CA7, SAS, SDSF.
• Experience with Security and environment control systems (Endevor, ACF2), Problem Analysis (Fault Analyzer) , Database Management (e.g. IMS, DB2, VSAM)
• Experience in Utilities and productivity tools (e.g. MVS/TSO, UCANDU, ACR, COMPAREX, SYNCSORT, IDCAMS, CRF, File Manager and etc.) an asset
• Experience working in an agile environment and SDLC methodology
• Understanding of File Transfer protocols and processes ie. FTP, SFTP, PGP Encryption
• Strong knowledge of DB2 database, z/OS Debugger, DFSORT, JCL and COBOL
• Understanding mainframe integration for ETL processing
• Experience and knowledge of DevOps
• Experience and knowledge of Assembly programming language an asset.
• Experience and knowledge of web services and APIs an asset
• Experience and knowledge of web and cloud (Azure) technologies an asset
• Prior experience in production support
• Fluent in English, oral and written
• Undergraduate Degree in Computer Science, Computer Engineering, or technical equivalent
• An understanding of current IT practices and systems development techniques
• Familiarity with data integration and data streaming, WebSphere MQ and Communication Networks
• Familiarity with event driven programming concepts
• Exposure to Data Modelling and Data Architecture
• 2-3 years experience support on UNIX RHEL 8.x

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A shift based schedule to continuously monitors the alert queue

• Triages security and device alerts 

• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

• Follows alerts and incidents playbooks/runbooks

• Primarily responsible for security monitoring, detection, response 

• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

• Framework, Review policies and highlight the difficulties in managing SLAs

• Management, administration & maintenance of security devices 

• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

• Responsible for integration of standard and non-standard logs in SIEM

• Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

• Relevant experience in Information Technology and Information Security

• Experience in security device management and multiple SIEM platforms 

• Experience in performing vendor management

• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

• Experience in MSSP environment

• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

• Proficient in Incident Management and Response

• Knowledge of applications, databases, middleware to address security threats 

• Proficient in preparation of reports, dashboards and documentation

• Excellent communication and initiative skills

• Ability to handle high pressure situations with key stakeholders

• Good Analytical skills, Problem solving and Interpersonal skills

• CISSP and GIAC certifications preferred

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

What is the opportunity?

As part of the RBC Global Asset Management (GAM) Application Resiliency team, you will be responsible for the upkeep of all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical and the business teams in the group.

Are you fueled by the thrill of technology resilience? Does the idea of solving complex puzzles using massive-scale data in real-time ignite your curiosity? Look no further! We’re on the hunt for an experienced Production Support Specialist who embodies these qualities and more.

What You’ll Do:

• Perform stakeholder analysis to identify impacted or influencing groups and stakeholder requirements and responsibilities.

• You will look for areas of improvement in monitoring application stability.

• You will communicate the overall status with the line of business and management.

• Gather and analyze metrics from applications and infrastructure to assist in performance tuning and fault finding.

• Develop plans and accurate estimates for completion of requirements, continuously improving the detail and accuracy of estimates.

• Facilitate collaborative sessions with extensive and diverse business stakeholder groups to drive requirements discovery, analysis, and review

• Provide facilitation services to business stakeholders, including partnering with third-party vendors and assisting in evaluating third-party vendor solutions and requirements.

• Prepare, review and support requirement validation and sign off utilizing various facilitation and communication techniques.

• Act as a liaison between technical, operations, and business stakeholders to resolve planning and implementation issues as well as operational support issues

• Act as a project manager and work with technical and operational SMEs to develop test and implementation plans, overseeing implementations, including user acceptance testing and any modification; may also lead to low-complexity projects end-to-end.

What do you need to succeed?

Must-have.

• 5+ years of Financial Industry experience, asset management preferred

• 3+ years of related work experience as a Technical Systems Analyst or Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects

• Knowledge and experience supporting .Net, Java applications in traditional and modern containerized applications.

• Understanding of best practices in security.

• Key Behaviours: Leadership, Entrepreneurial mindset, Solution-focused mindset.

• Key Capabilities: Analytical Thinking, Design Thinking, Communication, Stakeholder Engagement, Business knowledge, Business Analysis Concepts & Technologies

Nice-to-have

• Previous infrastructure migration experience is a plus

• Knowledge of or experience in asset management is a plus.

What is in it for you?

• Dynamic Environment: Our tech playground is buzzing with excitement. You’ll thrive in an environment that encourages creativity and growth.

• Impactful Work: Your contributions matter! You’ll directly influence our technology’s resilience and efficiency.

• Team Spirit: Expect high-fives (virtual or in-person) and celebrations when we conquer milestones!

Job Skills

Agile Methodology, Computer Operations, Customer Service, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Contract (Fixed Term)

Salaried

2024-02-16

2024-03-09