37 Jobs Found
Administrative Specialist Full-time Job
Administrative Jobs OttawaJob Details
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.
Is this role right for you? In this role you will:
- Process documentation requests and input transaction requests as directed by Financial Consultants
- Partner with Financial Consultants and Portfolio Managers in booking client meetings
- Respond effectively to all inquiries from current and prospective clients concerning MD products and services
- Respond to last minute requests from Financial Consultants during client meetings
- Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
- Provide support and participate in the research and resolution of client issues
- Complete file preparation for Financial Consultants and Portfolio Managers in advance of client meetings
- Prepare and process new account documentation as required
- Update the database for all client contact, ensuring that all client information & notes are recorded correctly
- Maintain monthly compliance related tasks as required
- Liaise with accountants and third parties as required
- Prepare business correspondence to clients and third parties
- Participate in projects as required
- Provide reception coverage and general office duties
The Must Haves:
- Community college diploma in Business Administration or equivalent
- 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
- Proficiency in the use of Microsoft Windows and its applications including Excel, Word, PowerPoint, and MS Outlook
- Working knowledge of CRM2
- Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- A dedication to client service
- Strong organizational skills
- Strong attention to detail and follow-through skills
- Excellent verbal and written communication skills
- Initiative and are resourceful
- An ability to work independently or effectively within a team
- An ability to manage multiple priorities in a fast- paced environment
- An ability to effectively manage change
- A focus on achieving results
Administrative Specialist
Scotiabank
Ottawa - 7.78kmAdministrative Jobs Full-time
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Fleet Safety and Training Clerk Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 15/05/2024
JOB SUMMARY
The mandate of the Fleet Safety & Training Branch is managing the City’s Fleet Safety program, including vehicle safety, driver behaviours, collision prevention, collision investigation and safe operation standards for the Corporation. The Branch is also responsible for maintaining the corporation’s Commercial Vehicle Operator Registration (CVOR) certification and ensuring ongoing compliance with all related provincial legislation.
You are responsible for providing a wide range of administrative duties required to support the Fleet Service Safety and Training (FSST) corresponding branch program. Responsibilities include data and records management, communication, quality control, vehicle operator profile management, statistics and reporting, and general clerical duties including, coordinating and scheduling, continuous improvement, facilitating business processes and monitoring Fleet Services policy, procedure and program efficacies.
EDUCATION AND EXPERIENCE
Completion of Grade 12.
A minimum of three (3) years experience working in a fleet safety, health and safety, training administration environment or related environment
KNOWLEDGE
- Organization and activities of Fleet Services
- Fleet Services Safety and Training policies, procedures and programs
- Maintains working knowledge of Ministry of Transportation Ontario (MTO), Highway Traffic Act (HTA), Commercial Vehicle Operator’s Registration (CVOR) and Driver Certification Program (DCP) requirements.
- Ministry of Transportation Ontario (MTO), Highway Traffic Act (HTA), Commercial Vehicle Operator’s Registration (CVOR) and Driver Certification Program (DCP) requirements.
- Vehicle pre- and post- trip inspection requirements
- Collision investigation, review and appeals processes
- Proficiency in spreadsheets and data management
- SAP, Risk Master, Fleet Management Information System (FMIS) including M5, Corporate Records Management System
- Corporate computer and software applications skills including MS365 applications such as SharePoint, Word, Excel, Planner, OneDrive
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Accurately enters, retrieves and updates information from computerized systems
- Effectively communicate information to staff/public, both verbally and in written form
- Maintains strong interpersonal relations with internal and external
- Manipulates and analyzes data using spreadsheets (Excel)
- Work well in a team environment and with ongoing inter-branch contacts
- Displays good judgement and discretion
- Organizes work efficiently and able to handle several assignments simultaneously
- Works well under pressure
- Works independently and with a minimum of supervision
- Completes work assignments within deadlines
- Responds with a sense of urgency
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Fleet Safety and Training Clerk
City Of Ottawa
Ottawa - 7.78kmAdministrative Jobs Full-time
54,130.44 - 63,330.54
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Account Administration Officer Full-time Job
Administrative Jobs OttawaJob Details
As an Account Administration Officer, you will be responsible for providing administrative support to the MD Private Investment Counsel and MD Management Ltd lines of business.
Is this role right for you? In this role you will:
- Be responsible for the administration of client accounts including account openings, account maintenance and account funding
- Facilitate transfer requests, resolve transfer inquiries, and follow up on initiated transfers
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- University degree or College diploma, preferably with a financial background
- 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
- Working knowledge of CRM2
- Completion of the Canadian Securities Course is an asset
- Bilingualism (French/English) is an asset
- A dedication to client service
- Strong organizational skills
- Strong attention to detail and follow-through skills
- Excellent verbal and written communication skills
- Demonstrated pro-activity, initiative, and resourcefulness
- Ability to work independently or effectively within a team
- Ability to manage multiple priorities in a fast- paced environment
- Ability to effectively manage change
- Results-oriented
- Sound capacity to assess, develop and monitor complex business processes
Account Administration Officer
Scotiabank
Ottawa - 7.78kmAdministrative Jobs Full-time
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Administrative Assistant Bilingual Full-time Job
Administrative Jobs OttawaJob Details
MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Centralized Administrative Assistant to join our team in Ottawa, ON
As a Centralized Administrative Assistant, you will contribute to the overall success of the Centralized Administrative Support Team (CAST), MD Operations in Ottawa, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you? In this role you will:
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Pre-fill and prepare New Account Application Forms including supporting documentation. (Investment Policy Statements, Investment Counselling Agreements, Family Pricing Agreements, RC518, RC519, W-8Ben Forms, etc.) in support of MD Private Investment Council line of business.
- Prepare documents for e-signature and distribution to clients.
- Review accuracy of completed and returned documentation.
- Maintain compliance related tasks as required i.e.) follow up on non-complaint paperwork.
- Update client databases, as required, to ensure maintenance of accurate client information.
- Participate in projects and support other operational teams, as required.
- Maintain productivity and accuracy standards.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champion a high performance environment and contributes to an inclusive work environment.
- Occasional overtime (including weekends) may be required during peak business season and as required. Standard business hours are from 8am – 5pm EST.
The Must Haves:
- University degree, College diploma, or equivalent relevant experience in a related field;
- 2 years’ experience in office administration; preferably in a related field;
- Experience with .pdf editing software (Adobe, Nitro) is an asset.
- Experience with electronic signature software is an asset.
- Experience with customer relationship management software is an asset.
- Bilingualism (French/English) is required
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- The ability to work effectively with others to achieve optimal outcomes;
- Demonstrated initiative, resourcefulness and flexibility;
- Sound capacity to assess, develop and monitor complex business processes.
Administrative Assistant Bilingual
Scotiabank
Ottawa - 7.78kmAdministrative Jobs Full-time
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Program Administrator Full-time Job
Administrative Jobs OttawaJob Details
JOB SUMMARY
Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.
You are responsible for all functions relating to the delivery of therapeutic recreation day programs, including the Acquired Brain Injury (ABI) Program, the Variety West Program, and/or the Supported Community Enhanced Learning (SCEL) Program. You are responsible for all aspects of the day-to-day delivery of the intake/assessment process, therapeutic recreation, social and recreational aspects of the program.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree in psychology, sociology, therapeutic recreation, social work, education or related field
Minimum of 3 years of related experience working with special populations in social service agency, rehabilitation, clinical, or therapeutic recreation environment
Experience in supervision of staff and volunteer management
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Applicable federal, provincial, municipal legislation, policy/procedures
- Needs/abilities of special need populations
- Ethics, professional conduct/standards
- Risk management principles and practices pertaining to special populations
- Crisis prevention/intervention management
- Human resource/labour relations principles, including knowledge of collective agreements
- Knowledge of safe practices in prevention of transmission of communicable diseases
- Program/event planning, design, development and evaluation
- Facility management
- Documentation standards and practices
- Alternate communication methods/adaptive devices
- Network of social service agencies and community partners
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and city policies and procedures
- Knowledge of Therapeutic Recreation tools: OHIO, Community Integration Scales, Factor R and AED
COMPETENCIES, SKILLS AND ABILITIES
- Use of a variety of computer software programs (i.e. MS Office Tools – Word, Excel, Outlook; CLASS)
- Ability to lead, coach and motivate a team of staff
- Ability to work within a multi-disciplinary team setting
- Client assessment skills
- Effective communication skills
- Ability to organize and plan programs
- Budget management experience
- Excellent interpersonal and communication skills with individual clients, families, colleagues and staff
- Effective conflict resolution skills
- Effective problem solving strategies
- Flexible and adaptive
- Respect for client-centered choice, privacy and confidentiality
WHAT YOU NEED TO KNOW
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Location: Bob MacQuarrie, 1490 Youville, Routhier Community Centre, 172 Guigues Ave
Application Close: 19/04/2024
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Program Administrator
City Of Ottawa
Ottawa - 7.78kmAdministrative Jobs Full-time
71,715.28 - 83,909.28
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Contracting Officer Full-time Job
Administrative Jobs OttawaJob Details
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The Procurement Branch manages the public procurement process to ensure competitive, fair and transparent acquisition of goods and services reflecting industry best practices to effectively meet the needs of the City's business lines.
In support of Supply Services’ objective to empower client departments by providing them with the tools, agreements, controls, and authority to effectively and efficiently manage their Service Areas, you are responsible for: identifying, planning, and implementing the processes to support the delegation of call-ups off of Standing Offers; developing business processes, related tools and training for departmental clients; providing guidance and assistance to client departments during complex and high-value call-up processes; assisting client departments through the renewal and renegotiation of existing standing offer contracts for the acquisition of goods, services and Construction; and working with client departments to manage contractor performance from date of award to contract completion.
You also provide reports, respond to queries, and provide guidance and resolve issues from stakeholders on behalf of the City of Ottawa, Ottawa Police Services, and the Ottawa Public Library.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree or community college diploma in business administration, public administration or a related field
Minimum of 2 years of related experience.
KNOWLEDGE
- Of all aspects of supply management, procurement, inventory and contract administration.
- Contract law, the laws of competitive bidding, recent legal decisions setting new precedent and evolving case law.
- Relevant legislation (City of Ottawa - Purchasing Bylaw, City of Ottawa - Procurement, Policies & Procedures Manual and Federal & Provincial Legislation, i.e. Trade Agreements).
- City government structure and responsibilities.
- SAP and Microsoft Office Suite.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Negotiation and conflict resolution
- Analytical and Creative Thinking.
- Research
- Conflict Resolution.
- Ability to analyze problems and identify the appropriate solutions.
- Decisiveness.
- Effective Interactive Communication with all levels of staff, vendors and elected officials.
- Establish and maintain positive working relationships and promote a team environment.
- Evaluate services.
- Analyze procurement data and identify patterns.
- Provide superior verbal and written communication skills.
- Apply methods, conduct research, analyze results and propose recommendations.
- Provide organizational and time management skills
- Sound judgment.
- Effective interpersonal skills.
- Demonstrated initiative and creativity.
- Tact, discretion and persuasiveness.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Contracting Officer
City Of Ottawa
Ottawa - 7.78kmAdministrative Jobs Full-time
69,713.28 - 84,824.74
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Project Administrator Full-time Job
Administrative Jobs OttawaJob Details
The Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and administration close out requirements.
KEY DUTIES & RESPONSIBILITIES
Project Set Up
- Inputs project information into databases and completes project set up process
Project Tracking and Documentation
- Maintains project documentations such as project plans, meeting minutes, contracts, bid packages, technical and financial close outs, etc.
- Monitors project progress and timelines and prepares status reports to assist with timely project delivery.
Project Financial Administration
- Works with relevant stakeholders to collect vendor qualification documentations and ensure vendors are activated and set up within financial systems.
- Executes the purchase order process.
- Reconciles purchase orders to invoices to ensure accuracy.
Project Reporting
- Prepares various reports to support monitoring of project progress, costs, key performance indicators, etc.
- Reviews and communicates risks to Project Managers.
Project Close Out Administration
- Executes project close out requirements.
- Gathers and ensures receipt and sign-off of all project documentations. Files project documentations.
- Ensures receipt of all invoices. Follows up with vendors where required. Reconciles purchases to invoices to ensure accuracy and ensures all invoices are paid.
- Reviews and reconciles actual project expenses against cost estimates.
- Other duties as assigned.
KNOWLEDGE AND SKILLS
- Community college diploma
- 1 to 3 years of project administration or administrative work experience
- Strong administrative and organizational skills
- Ability to provide project administration support
- Ability to maintain accurate data
- Strong attention to detail and data accuracy
- Ability to extract and compile data into reports
- Ability to communicate effectively with others for the purpose of data exchange, clarification and follow up
- Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications
Licenses and/or Professional Accreditation
- Demonstrates an interest in pursuing Project Management Institute Accreditation
Project Administrator
BGIS
Ottawa - 7.78kmAdministrative Jobs Full-time
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Administrative Assistant Bilingual Full-time Job
Administrative Jobs OttawaJob Details
Is this role right for you? In this role you will:
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Pre-fill and prepare New Account Application Forms including supporting documentation. (Investment Policy Statements, Investment Counselling Agreements, Family Pricing Agreements, RC518, RC519, W-8Ben Forms, etc.) in support of MD Private Investment Council line of business.
- Prepare documents for e-signature and distribution to clients.
- Review accuracy of completed and returned documentation.
- Maintain compliance related tasks as required i.e.) follow up on non-complaint paperwork.
- Update client databases, as required, to ensure maintenance of accurate client information.
- Participate in projects and support other operational teams, as required.
- Maintain productivity and accuracy standards.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champion a high performance environment and contributes to an inclusive work environment.
- Occasional overtime (including weekends) may be required during peak business season and as required. Standard business hours are from 8am – 5pm EST.
The Must Haves:
- University degree, College diploma, or equivalent relevant experience in a related field;
- 2 years’ experience in office administration; preferably in a related field;
- Experience with .pdf editing software (Adobe, Nitro) is an asset.
- Experience with electronic signature software is an asset.
- Experience with customer relationship management software is an asset.
- Bilingualism (French/English) is required
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- The ability to work effectively with others to achieve optimal outcomes;
- Demonstrated initiative, resourcefulness and flexibility;
- Sound capacity to assess, develop and monitor complex business processes.
Administrative Assistant Bilingual
Scotiabank
Ottawa - 7.78kmAdministrative Jobs Full-time
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Server/Service Assistant Contract Job
Administrative Jobs OttawaJob Details
What you will do
Under the general direction of the Assistant Manager, Executive Services and Protocol, the Service Assistant will provide friendly, high quality hospitality service supporting meetings, events, workshops, seminars, visitor programs, working closely, and collaborating with Executive Services team members. The Service Assistant is responsible for some administrative duties related to the role. Takes orders for and serves (where applicable, prepares) food and beverages to guests in a friendly, timely, and efficient manner.
More specifically you will:
- Be responsible for the coordination and delivery of food and beverage requirements, meeting the highest standards of the trade, using discretion, tact, and diplomacy during all functions.
- Be required to have a solid knowledge of industry standards and requirements, to ensure proper room and table set up meets the need of the event; also, responsible to assist with tear down.
- Help prepare kitchen schedule under defined deadline, update database entries relating to dietary restrictions, may be called upon to assist with greeting or directing guests.
- Contribute to the establishment of work procedures, schedules, quality checks to ensure that standards are met.
- Provide training and direction to junior colleagues and self-direct own training.
- Have a clear understanding of all related health and safety regulations.
- Meet assigned deadlines by being forward-thinking and using time management skills.
- Assist with receiving supply orders delivered by internal and external suppliers and may be called upon to escort suppliers.
- Maintain a respectful, collaborative, and collegial work environment and may be called upon to assist in other duties.
What you need to succeed
The successful candidate will require excellent communication skills, both written and oral, and strong people skills with individuals at all working levels. In this role, you will need to inspire confidence by taking accountability for what needs to get done, working with minimal direction, showing initiative and being flexible while taking on multiple priorities under tight deadlines. The ability to think ahead, prioritize, and organize work effectively, research and process information and logically assess implications is also key.
You will be required to maintain high level client service, provide special attention to quality and details even as priorities change, and urgencies arise. In this role, you will work both independently and in a team environment where mutual support is essential. You will also need to respect the confidentiality of the information that you will be privy to and exercise sound judgment while having the ability to understand the Bank’s mandate and internal workings.
Nice-to-have:
- working knowledge of SharePoint
- sound knowledge of the Bank’s organizational structure
- experience with Five Diamond service
Your education and experience
High School Diploma or post-secondary education in a hospitality program with a minimum of 5 years of progressively responsible experience working in the hospitality industry.
In addition:
- valid Food Handlers Certificate, Firs Aid, WHIMS, and Smart Serve Certificate and be prepared to re-certify as required
- knowledge of hospitality best practices and protocol
- ability to work flexible hours and do overtime as required.
- ability to bend, stand/sit for prolonged periods of time and to lift items that weigh up to 10 kg.
- proficient user of Word, Outlook, Excel
What you need to know
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- There will be no relocation assistance provided
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $50,680 to $56,310 (job grade 10)
- Depending on performance, you may be eligible for performance pay. The first tier of performance pay is for successfully meeting expectation, at 3 to 5% of your base salary. The Bank offers performance pay for those who exceed expectations (7% of your base salary).. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service #L
Server/Service Assistant
The Bank Of Canada
Ottawa - 7.78kmAdministrative Jobs Contract
50,680 - 56,310
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs OttawaJob Details
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets.
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.
BRIEF INTRODUCTION
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHATS IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
ScotiaMcLeod Administrative Associate
Scotiabank
Ottawa - 7.78kmAdministrative Jobs Full-time
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Analyst, Employee Transaction Full-time Job
Administrative Jobs NepeanJob Details
JOB SUMMARY
Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.
You are responsible for the review, analysis, auditing and completion of transactions that affect employees' pay, leave and benefit entitlements. You interpret and apply policies, guidelines, processes, collective agreements and employment legislation to the review and audit of transactions submitted by departmental supervisors and managers. You also ensure accuracy and compliance, demonstrate a high degree of customer service in resolving issues with clients, including employee, and function as Tier 2 for the resolution of transactional issues that cannot be resolved by the Payroll, Pensions and Benefits Service Centre.
EDUCATION AND EXPERIENCE
Completion of 2 year post-secondary or community college diploma in business or related field
Minimum of 3 years of related experience, preferably in a Human Resources and/or Payroll functional area
KNOWLEDGE
- Customer service practices
- Working knowledge of Payroll/HR policies, processes and procedures
- Microsoft Office Suite (intermediate level) and other corporate standard software, as required
- Intermediate knowledge of HRIS (preferably SAP)
- City Collective Agreements, CRA, Employment Standards Act, MFIPPA and other related legislation Demonstrated knowledge of HRIS operation within an HR/Payroll services environment is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Apply collective agreement, legislative and policy provisions as they relate to employee transactions
- Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
- Demonstrates initiative in troubleshooting, problem-solving and taking corrective action to resolve issues
- Strict attention to detail and accuracy in analyzing and auditing transactions submitted by managers and supervisors;
- Ability to produce spreadsheets and statistical reports
- Work independently and within a team environment to provide optimal client service
- Communicate effectively on complex issues
- Superior client service skills, patient and tactful with clients and staff
- Highly organized/reliable and flexible
- Integrity, tact, discretion and good judgment in maintaining confidential information
- Demonstrates initiative in improving processes and resolving issues;
- Able to manage time demands and changing priorities
- Able to handle multiple tasks and work independently with minimum supervision under tight deadlines
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- Note: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Analyst, Employee Transaction
City Of Ottawa
Nepean - 15.65kmAdministrative Jobs Full-time
64,175.02 - 75,085.92
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ScotiaMcLeod Administrative Associate Full-time Job
Administrative Jobs KanataJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
#LI-Onsite #LI-HA1
ScotiaMcLeod Administrative Associate
Scotiabank
Kanata - 26.38kmAdministrative Jobs Full-time
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