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We are seeking a customer-minded individual who plays a critical role in vessel operations and safety.  

Reporting to the Chief Officer, Deckhands are responsible for:  

• Directing vehicle and foot passenger traffic on the vessel, and to and from shore to the vessel 

• Communicating in person and or by radio with ships’ officers and ticketing staff 

• Checking propane tanks are shut off, and tagged 

• Securing car decks and foot passenger gates prior to departure 

• Carrying out under direction general ships’ husbandry, cleaning and maintenance duties of the interior and exterior of the vessel including but not limited to garbage pickup, cleaning mess rooms, stairwells and interior windows; pushing, pulling and lifting heavy stores; chipping and scrapping surfaces; and painting 

• Patrolling the vessel to watch for unusual situations, potential safety hazards and passenger compliance with regulations; standing fog, bridge or anchor watch; steering the vessel under the direction of a deck officer when serving as a quartermaster; and keeping a constant lookout for marine traffic and navigational hazards 

• Performing additional duties as assigned which may include standby anchors during docking; participating in fire and boat drills; performing emergency duties; conducting checkoffs for self-contained breathing apparatus and firefighting; doing vehicle counts; assisting with annual refit and life raft exchange; spreading salt; splicing rope; taking inventory; and changing navigation lights 

What you bring to the team 

This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have the ability to react in a safe and effective manner during an emergency and to direct and control vehicles and passengers. You have a working knowledge of safe work practices and seamanship and ability to climb ladders, handle ships’ lines and move heavy objects.  

Preference may be shown to applicants with a Bridge Watch rating or higher certificate. Applicants must hold a valid Seafarers’ Medical Certificate. 

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process. 

"We connect communities and customers to people and places important in their lives” 

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. 

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. 

We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.   

Reporting to the Terminal Operations Supervisor, Terminal Service Agents are responsible for:  

• Calculating and processing fares; selling media; processing reservations; preparing and auditing media sales records and revenue reports; ordering and checking change orders; and preparing cash floats and deposits.  

• Providing fare, schedule and procedural information to customers; listening to customers’ complaints and requests; resolving or referring to appropriate resource; and applying the Service Interruption Plan as required. 

• Cleaning terminal buildings and grounds including washing and waxing floors/walls, washing windows, vacuuming, dusting, and cleaning washrooms; replenishing supplies and maintaining an inventory of supplies; removing garbage and picking up litter; shovelling snow, sanding, power washing, lawn mowing, weed-eating and sweeping grounds; and maintaining garden areas. 

• Directing vehicle and foot traffic; checking and collecting boarding passes; assisting customers on/off vessel; and assisting with disabled vehicles. 

• Inspecting berths, ramps and docks; assisting with vessel docking including adjusting ramps and handling mooring lines; giving the all clear for vessel departure as required; assisting vessel in ship-to-shore power hook up; checking for and advising vessel of any potentially hazardous conditions including dangerous goods, oversize vehicles and weight restrictions; and providing an accurate vehicle and passenger count for the vessel. 

• Inspecting and performing routine maintenance of terminal facilities and equipment including minor painting; and identifying and taking appropriate action to address repairs or deficiencies. 

• Staying current with company policies, procedures and operational directives; and performing various administrative support tasks including updating files and manuals; communicating with other terminals and Corporate offices; completing inspection reports; maintaining an activity log; answering the telephone and troubleshooting of routine computer problems.  

• Participating in safety drills; setting alarms and securing terminal at closing; identifying situations which present a safety hazard; and conducting rounds of the terminal and docked vessel, and reporting any security breaches or unusual activity. 

• Driving the fleet vehicle to pick up or deliver materials; unloading and loading materials on vessel; operating the forklift if required; and handling baggage. 

What you bring to the team 

You are enthusiastic, reliable, and service orientated individual who excels working in a fast passed customer focused environment. You are an excellent communicator and work well individually or in a team environment. In addition, you are comfortable working in a physical environment and working outside in all weather conditions.  

You have one (1) year of customer service experience and one (1) year of cash handling experience with a complex POS system. You possess a Class 5 or 7N Drivers Licence with a clean ICBC Drivers Record Report. A valid Food Safe Level 1 Certificate is required and can be obtained upon receiving an offer of employment.  

Join us! 

If this sounds like your next great career move, please submit your cover letter and resume by March 1, 2026. Please ensure to upload any relevant certificates you currently hold during the application process

Available Shift: Monday to Friday, 8:00 AM - 4:00 PM

Working independently, the Cleaner ensures that all office facilities in the Hartland and iNOC building are kept clean, tidy, safe and presentable and reports any safety concerns immediately.

How You'll Help:

• Following daily, weekly, monthly and semi-annual schedules, ensure all office areas and equipment is cleaned, disinfected, and maintained in a safe and respectable manner. This includes emptying trash cans, vacumming, sweeping, mopping, dusting, wiping, washing etc.
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• Replenish paper tower, toilet paper, soap dispensers and hand sanitizers, as required.
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• Defrosting freezers and cleaning interior of fridges.
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• Outside ash trays to be cleaned and maintained
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• Heavy duty cleaning on a semi annual basis, including interior and exterior window cleaning, steam cleaning carpets, mats, and fabric furniture, washing walls, etc.
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• Report any safety concerns; follow up if they are not taken care of in a reasonable period of time.
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• Maintain and account for an inventory of supplies and order additional supplies as required.
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• Proper storage of all cleaners and hazardous materials.
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• Other related duties as may be required.

Your Skills & Experience:

• Minimum high school education
• WHMIS and TDG certification
• Minimum 1 year experience working independently in a professional environment as a cleaner.
• Previous knowledge of cleaning chemicals; their proper use and storage, as well as hazards.
• Ability to work independently with little to no supervision.
• Good interpersonal skills · Organized with ability to maintain inventory, track tasks, etc.
• High standards for cleanliness
• Good communication skills – ability to read labels, leave notes, keep inventory, etc.
• Excellent discipline and time management skills

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

POSITION SUMMARY
Reporting to the assigned supervisor, the Strategic Transformation Consultant provides expert consultation and support in the planning, design, and delivery of solutions to address complex business challenges and enable successful organizational transformation. He/She/They manages assigned projects from ideation to post-implementation evaluation, ensuring alignment with the organization's strategic direction. The position collaborates with cross-functional stakeholders, conducts business analysis, and ensures appropriate change management is embedded in implementation efforts using established frameworks and methodologies. The role also involves reporting on project progress, providing leadership within project teams, and developing comprehensive business documentation to support recommendations and action plans. The position fosters a culture of continuous improvement and ensures successful and timely delivery of enterprise -level projects. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Master's degree in business administration, business analysis, project and change management, or other relevant fields. 
• Project and change management designations/certification such as Project Management Professional (PMP), Certified Change Management Professional (CCMP), and/or PROSCI Change Management certification. 
• Considerable recent experience in business analysis, solution development, and designing/delivering transformation initiatives using project and change management methods in a large, complex, multi-stakeholder environment. 
• Or an equivalent combination of education, training and experience acceptable to the Employer. 

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of business analysis for process mapping, data analysis, and solution development. 
• Considerable knowledge of project management principles, frameworks, and best practices. 
• Considerable knowledge of change management methodologies, including adoption strategies and impact assessment. Ability to learn and understand BC Housing programs and related documentation. 
• Ability to analyze complex data and translate it into actionable business solutions. 
• Ability to manage end-to-end project lifecycles, ensuring timely and successful delivery. 
• Ability to anticipate risks, identify solutions, and manage issues effectively. 
• Ability to evaluate project success and identify areas for continuous improvement. 
• Strong project management skills for defining and tracking scope, schedule, and resources. 
• Leadership skills for guiding cross-functional teams and fostering collaboration and alignment across diverse teams. 
• Change management skills to develop strategies for smooth adoption and minimize resistance. 
• Excellent communication skills for effective reporting, stakeholder management, and collaboration. 
• Proficiency utilizing a variety of software applications to support initiative management activities.

POSITION SUMMARY

Operates heat treatment and pest control equipment in the provision of effective treatment of bed bug and other pest infested areas on Commission-owned properties, including those operated by non-profit housing providers.

CANDIDATE PROFILE

The successful candidate will have the following:

 KNOWLEDGE, SKILLS AND ABILITIES:

1. Performs pest control heat treatment duties:

• Follows safe work procedures at all times;
• Ensures area or unit to be treated is prepared as per heat treatment preparation requirements and addresses any deficiencies prior to starting treatment (combustibles/garbage removed, clothing, furniture and other belongings moved to allow for proper operation of equipment, remove all perishable foods and unplug electronics, cover sprinkler heads and heat detectors, seal areas of potential heat loss, secure loose papers or other items that could be blown by high velocity fans);
• Set up heaters, fans, extension cords, main generator cable and remote temperature sensors;
• Operate and monitor the equipment including both physically observing heat treatment equipment in heated suite (up to 57°C or 135°F) and remotely monitoring at a laptop computer;
• Turn on and off diesel generator;
• Enter suite throughout treatment day to move furniture, beds, box springs, clothing, drawers, heaters and fans as required for effective treatment;
• Replaces tenant furniture to original location when treatment is completed;
• Records data on a laptop and on paper forms;
• May explain pre- and post-treatment instructions to tenants and deliver notices;
• Performs safety check as required;
• Performs other assigned duties as required and qualified;
• Performs other pest control services as required and qualified;
• As required operates the Employer's vehicle including trailers and loads/unloads tools, materials and/or equipment;
• Required to utilize tact and diplomacy in possible tenant interaction. Refers tenants to other staff where appropriate; in some occasions may be required to exercise interpersonal and conflict resolution skills when dealing with the resident population.
• Applies pest control products as required and qualified.

POSITION SUMMARY

Reporting to the Regional Director, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable, safe, and affordable housing and housing-related services. He/She/They provides education, consultation and support to the Boards of Directors and Executive staff of Non-Profit Societies and Cooperatives staff regarding the effective management of their social housing properties, assesses the financial risk of non-profits and coordinates the delivery of contracted services for a variety of housing-related programs. 
The NPPM is the key relationship manager for the assigned portfolio of housing providers and serves as the single point of contact in managing a variety of issues relating to the delivery of housing and housing-related services. The position typically supervises a Financial Review & Budget Assistant, and initiates, coordinates, and facilitates the provision of expertise and services to other staff including Housing & Health Coordinators, Senior Project Officers, and Project Technologists (from Development & Asset Strategies) as well as Supportive Housing Programs staff in order to support the needs and requirements of the non-profit housing sector.  

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Public Administration, Business Administration, or other relevant discipline, including post-secondary courses in non-profit society management and/or social service delivery. 
• Extensive experience in senior and advanced level positions relating to non-profit society management or delivery of social services and community-based programs, with considerable experience in the negotiation and management of contracted services.   
• Or an equivalent combination of education, training, and experience acceptable to the employer. 

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge and understanding of the philosophies, theories, and principles associated with thedelivery of government social and regulatory programs by non-profit societies and contracted community service providers.
• Considerable knowledge of current social issues facing tenant populations and impacting the operations of social housing societies, including homelessness, mental illness, drug addiction, domestic violence, child protection, and ageing.
• Considerable and broad cross-functional knowledge and understanding of non-profit society governance, operation, budgeting, maintenance, administration, procurement, contracting, and staffing.
• Considerable knowledge of budgeting and contracting practices, and ability to assess audited financial statements.
• Considerable knowledge of the Residential Tenancy Act
• Sound knowledge and understanding of the risks associated with housing vulnerable tenants and ability to work closely with service providers in mitigating risk.
• Sound knowledge of relevant legislation impacting the delivery of social housing.
• Sound knowledge of building structures, components and systems, and ability to recognize deficiencies.
• Excellent written and oral communication, interpersonal, consultative, and relationship-building skills.
• Excellent negotiation, mediation, and conflict resolution skills.
• Ability to strategize, plan, coordinate, integrate, and manage a portfolio of non-profit societies in providing the highest quality of stable, safe, and affordable housing and housing-related services.
• Ability to provide organizational development and general management expertise and educate Boards and Executives in the successful operation of housing societies for vulnerable people.
• Ability to act as relationship manager and primary point of contact for Societies, including interacting with
  the Society Board of Directors, Chief Executive Officer, Executive Director, and Chief Financial Officers
  and accounting staff.
• Ability to analyze complex, challenging, and sensitive issues, balance diverse interests and facilitate the implementation of solutions through successful and constructive relationships and partnerships, both externally and internally.
• Ability to summarize and explain complex program information and funding requirements.
• Ability to understand, analyze and apply a variety of Program Agreements and project-specific Operating Agreements.
• Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas.

POSITION SUMMARY

Reporting to the Coordinated Access and Assessment Manager, the Homelessness Outreach Worker, connects with people experiencing homelessness or at risk of becoming homeless in community locations. He/She/They aides and assists individuals to navigate housing and related support system(s). The incumbent collaborates and partners with shelters and supportive housing providers, and homelessness service agencies to ensure an integrated system of supports and services. As a core member of a multidisciplinary regional homelessness and encampment response team (HEART), the position supports communities to prevent, minimize and or resolve encampments and respond to homelessness through coordination and rapid support for individuals sheltering outdoors.  

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling and or other relevant discipline
• Considerable progressive experience in working with individuals experiencing homelessness and poverty on account of physical, mental, or psychological disability, and or, substance use challenges.
• Sound experience in liaising with government, private and community-based housing providers and working with individuals from diverse socio-economic and cultural backgrounds.
• Some experience with crisis management and or de-escalation techniques.
• Or an equivalent combination of education, training, and experience acceptable to the employer. 
• Tier 4 Criminal Record Check Required.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of causal factors of homelessness, mental illness and or addiction. 
• Sound understanding of the importance of cultural and community connections in supporting individuals to improve well-being, exit homelessness and thrive in housing. 
• Good understanding or lived experience of the impacts of residential schools, generational trauma and or abuse.
• Sound knowledge of government, private and community-based housing service providers.
• Good de-escalation, negotiation, and conflict resolution skills to manage evolving situations.
• Good understanding of traditional, cultural and or holistic wellness and healing initiatives
• Exceptional verbal and written communications skills.
• Proficient in computer applications and software including MS Office tools. 
• Demonstrated ability to empathize when engaging with individuals from diverse socio economic and cultural backgrounds, a high degree of confidentiality and sensitivity.
• Demonstrated ability to partner, curious perspective when engaging with a wide array of community partners, including advocates, volunteers, local business owners, neighbours, and community members. 
• Ability to develop strong partnerships with services providers and community partners. 
• Ability to learn, understand and update BC Housing mandate, programs, and services. 
• Ability to develop and foster trusting relationships with people facing homelessness and multiple barriers. 
• Ability to travel and work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position. Valid Class 5 BC driver’s license and access to a vehicle. 
• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment. 
• Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.
• Due to the nature of this role, access to a reliable vehicle will be required.

POSITION SUMMARY

Reporting to the Senior Manager, Regional Development Services, the Development Coordinator is responsible for providing research, analysis and coordination support for development projects within the assigned region. He/she/they undertakes or coordinates small and/or less complex aspects of projects, as assigned. The position will work closely with a project team and partners to achieve project objectives.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Diploma in business administration, project management or other relevant field, including courses in project coordination.
• Considerable progressive experience in project coordination.
• Or an equivalent combination of education, training and experience acceptable to the employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Sound knowledge and understanding of the principles and practices associated with project management processes and business administration
• Sound knowledge and understanding of database management, business tools, templates and processes to support project management functions
• Some knowledge and understanding of building construction
• Some knowledge and understanding of legal agreements
• Ability to learn internal business enterprise applications such as JEDI, CPS, Webfocus, AP and CLMS
• Ability to work independently as well as function effectively as part of a team in a fast-paced deadline-oriented environment, including working under the direction of multiple people
• Ability to plan and manage small projects or portions of larger projects, assign work to team members and lead projects to successful conclusion
• Ability to take ownership of tasks and drive them through to completion
• Ability to work under pressure in meeting deadlines and changing priorities, while responding to numerous diverse and shifting challenges without compromising the quality of work
• Ability to provide presentations to larger groups of people
• Ability to exercise tact, diplomacy, and good judgement when dealing with a broad range of audience
• Excellent communication, interpersonal, and relationship management skills
• Excellent interpersonal skills and the ability to manage relationships and exercise tact, diplomacy and good judgment when dealing with a broad range of audiences
• Excellent analytical, problem solving, conceptual thinking, planning, organization and project leadership skills
• Proficient in the use of Microsoft Office, Outlook, MS Project and Visio.
• Valid BC Driver’s Licence and access to a reliable vehicle
• Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.

Reporting to the assigned supervisor, the Program Specialist, Supportive Housing & Homelessness Programs oversees an assigned portfolio of Supportive Housing and/or Homelessness Programs and is responsible for ensuring the effective and consistent delivery of programs regionally and across the province. He/She/They oversees the execution of program agreements, provides guidance and operational input on the development of new programs, assesses regional and provincial requirements, as well as recommends strategies to best meet the needs of vulnerable individuals and ensure the success of programs. The position is the key relationship manager for the assigned portfolio of programming and serves as a point of contact in managing a variety of issues relating to the delivery of these programs. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in business administration, social services, public administration or other relevant field.
• Extensive experience in senior level positions within non-profit society management or delivery of social services and community-based programs. 
• Or an equivalent combination of education, training, and experience acceptable to the employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge and understanding of the philosophies, principles and practices associated with the delivery of government social and regulatory programs
• Considerable knowledge and understanding of non-profit society governance, management and operations. 
• Sound knowledge of homelessness and the intersection of trauma, mental health and substance use issues. Sound knowledge and understanding of the risks associated with programs that serve vulnerable populations 
• Proficient in the use of MS Office Applications (Excel, Word, PowerPoint, Outlook).
• Strong written and oral communication skills
• Strong consultative and relationship building skills
• Ability to learn and understand BC Housing’s mandate, programs and policies in delivering social housing and services to vulnerable populations
• Ability to negotiate budgets, contracts, mediate disputes and resolve conflicts
• Ability to provide general management expertise in the successful operation of programs for vulnerable individuals 
• Ability to build successful partnerships, both externally and internally, and work together to deliver consistency in programs across the province
• Ability to provide advice and assistance regarding financial budgeting and contract management practices, including the ability to assess budget and financial statements 
• Ability to summarize and explain complex program information and funding requirements
• Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas
• Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders
• Ability to manage multiple issues and projects, coordinate with others, keep senior management apprised of major issues and adapt to changing priorities
• Ability to strategize, apply creative thinking and build on existing and potential strengths in working towards solutions that support the long-term sustainability of the sector 
• Ability to travel on Commission business and work evenings and weekends as required. 
• Ability to arrange suitable transportation to various sites.
• Criminal Record Check is required.

Reporting to the Director, Lending Services, the Lending Services Lead provides leadership in designing and developing financial and development risk analysis in the areas of financial modelling and analysis, development feasibility, capital sourcing, and business case and legal support for housing development and re-development projects. He/she/they provides direction in the review of mortgage documentation for Development and Asset Strategies, Building Envelope Repair projects, and Provincial Infrastructure Grant Projects. The position evaluates the feasibility and risk of housing projects and develops strategies for the mitigation of ownership, funding, security adequacy and financial risks to the Commission. The role leads the negotiations with partners, housing providers, municipalities, developers, and others to ensure projects are structured properly and are financially viable with appropriate capital structure and sourcing. He/she/they works closely with the Mortgage Administration and Development and Asset Strategies staff regarding the provision of construction lending, mortgage financing and legal administration services, and monitors any changes to the risk profile throughout the life cycle of the project and recommends strategies to reduce risk as required. The position leads and contributes to the development of risk management methodologies, processes, models, and systems to facilitate the ongoing identification, evaluation, monitoring, and mitigation of risk to the Commission. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Business Administration, Urban Land Economics, or other relevant discipline. 
• Extensive well-rounded experience in commercial/multi-unit CMHC insured and uninsured construction underwriting and in re-development projects.  
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge and understanding of the structuring and financing of social housing and market rental developments involving multiple partners. 
• Extensive knowledge and understanding of risk modelling, and the ability to assess risk and develop a comprehensive risk profile for each project. 
• Ability to learn and understand departmental policies and procedures and of the Commission’s mandate and programs.
• Ability to work in a team environment and facilitate creative thinking with respect to the best use of development properties, forms of ownership, financing structures, and strategies for mitigation of risk. 
• Ability to establish a high level of rapport with DAS staff, housing development partners, and stakeholders. 
• Ability to analyze complex corporate financial statements and business operational information, quickly grasp the linkages and implications, and make quick but effective decisions.
• Ability to lead, coach, and motivate staff in a team setting.
• Excellent organizational, research, analytical, and problem-solving skills. 
• Excellent written and verbal communication skills.
• Excellent consultative, facilitation, leadership, and interpersonal skills.

Reporting to the Regional Director, the Regional Operations Manager is responsible for managing and overseeing the delivery of property management services for directly managed buildings, group homes, and non-profit portfolio in the region. He/She/they oversee the operational requirements and budgetary needs of the regional portfolio and provides support to the Regional Director in developing the annual budget and monitoring expenditures within the approved budget. The Regional Operations Manager responds to various internal and external stakeholders to prevent and stabilize sensitive and contentious matters and represents the organization at various community events.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in public administration, urban planning, or a related discipline.
• Considerable experience in the delivery of property management services and programs related to the service. 
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of programs, practices and processes associated with property management. 
• Considerable knowledge and understanding of the philosophies, principles and standards relating to the development and implementation of social housing and support services for vulnerable populations.
• Considerable knowledge and understanding of in delivering social housing programs through non-profit partnerships. 
• Considerable knowledge and understanding of budgets, financial statements, accounting, and financial systems. 
• Considerable knowledge of supervisory practices and exceptional team building skills.
• Ability to learn and understand the Commission’s programs and operating requirements.
• Ability to plan and manage the implementation of program activities, analyse, and solve issues and make effective decisions.
• Ability to coordinate work with others, keep management apprised of major issues, and adapt to changing priorities.
• Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups (including Indigenous Nations), government agencies and the public and to exhibit diplomacy and tact in the resolution of issues.
• Ability to lead, coach and motivate staff in a team setting.
• Effective negotiation, conflict resolution, problem solving and consensus building skills.
• Effective planning, organizational and time management skills.
• Effective leadership, communication, and interpersonal skills.
• Proficient in the use of Microsoft Office including Word, Excel, and PowerPoint. 
• Criminal Record Check is required.