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Operations Supervisor Full-time Job

Day & Ross Inc.

Management   Burnaby
Job Details

As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

  • Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
  • Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
  • Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
  • Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
  • Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
  • Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
  • Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
  • Ensure the schedule for the terminal is followed. 
  • Work with the Terminal Manager to track monthly performance stats for the dock.
  • Other duties as required

Your Skills and Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Forklift certified
  • Trained in the Transportation of Dangerous Goods
  • WHMIS certified
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
  • Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
  • Experience leading a team of front line employees, managers, and supervisors
  • Contributing to the development of and managing to an annual operating budget.
  • Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
  • Advanced communication skills, particularly verbal
  • Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
  • Strong interpersonal skills including customer focus
  • Results driven
  • Appropriate sense of urgency
  • Strong sense of safety; training and experience in similar safety sense environments a strong asset

Knowledge of industry-related equipment, including forklifts, lift jacks, trailers

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Operations Supervisor

Day & Ross Inc.
Burnaby - 49.73km
  Management Full-time
As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to en...
Learn More
Apr 8th, 2024 at 16:32

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