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IBM Sustainability Software business unit is looking for a positive and collaborative Software Engineer to join B2Bi SaaS development team. In this role, you will be the member for the B2B Integration SaaS Standard and Premium team and is responsible Development and Support of the product. This is an exciting opportunity to learn at a low level how the industry leading Supply Chain product works and to learn from a large group of very talented engineers.

IBM’s B2B Integration product is a multi-enterprise cloud-based business network that helps streamline, automate and fully digitize B2B transactions, augmenting the power of EDI with API capabilities.
This is an exciting opportunity to learn at a low level how the industry leading Supply Chain product works and to learn from a large group of very talented engineers.

As a front end developer on the B2B Integration team, you will be responsible for the following:

• Work with Development team members, Product Management, Designers to drive integration of our visibility capabilities and other integration needs with the IBM B2B Solutions.
• This will include coding, testing and supporting development deliverables and the solutions.
• Development deliverables would have expected timelines, milestones with the expectation of quality.

Required Technical and Professional Expertise

• Minimum of 5+ years of development experience with JavaScript, HTML5, CSS3, and libraries like JQuery, node.js, angular.js , React Java Script knowledge and other open source packages.
• Minimum of 1+ year Technical Team Leadership experience.
• Experienced with 2 or more of the following languages: JavaScript, Python, Java.
• Web interface performance tuning.
• Integration skills with SQL / NoSQL databases (DB2 and Couchbase) backend infrastructure to pull data that feeds insights.
• Experience with web development, API’s, and web services, agile development.
• Continuous Integration & Continuous Development concepts.
• Bachelor in Computer Science and demonstrated strong communication.

Preferred Technical and Professional Expertise

• React Java Script knowledge

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as College/CEGEP
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: HTML, Internet, JavaScript, CSS, and Programming languages

Physical Requirements:

• The candidates should be able to handle repetitive tasks with attention to detail, even during extended periods of sitting

Other Requirements:

• • The candidates should be dependable, consistently fulfilling responsibilities and commitments, and demonstrate organization skills, effectively managing tasks and priorities

• The candidates should strive for accuracy in their work, ensuring precision and correctness in all tasks

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to source, select, and organize information for inclusion and design the appearance, layout, and flow of the website
• The candidates should be able to create and optimize content for the website using a variety of graphics, database, animation, and other software, and conduct tests and perform security and quality controls
• The candidates should be able to plan, design, write, modify, integrate, and test web-site related code, and identify and communicate technical problems, processes, and solutions
• The candidates should be able to modify web pages, applets, and scripts, and research and apply metadata to websites and register websites with search engines

Benefits:

• The candidates will get free parking area and paid time off (volunteering or personal days)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 years)
Experience: Candidates should have over 2 years and up to and including 4 years experience in relevant field

Other Requirements:

• The candidates should possess a knowledge of business administration and economics. This is crucial for facilitating various studies and analyses of electrical energy transmission, evaluating the effect of policy on customer relations, and assessing economic and statutory conditions on corporate policy
• The candidates should also have a good understanding of rate structures and rate setting, including its impact on the economic evaluation of new transmission connections
• The candidates should demonstrate proficiency in English, with strong written and oral presentation skills to communicate effectively. This is essential for understanding and interpreting regulatory and market rule requirements, writing reports, policies, and procedures, as well as producing, reviewing, and modifying contracts
• The candidates should have experience in project coordination, contract administration, and database administration (NAMCIS, Infobase, and CRM) and possess expertise in contract management, including construction, development, negotiating, monitoring, and dispute resolution
• The candidates should have hands-on experience in customer service implementation to contribute effectively to the division’s objectives and have gained experience within the Company to be familiar with the organizational structure, contacts, applicable policies, procedures, and practices
• The candidates should have experience in managing complex projects, including the use of project management software and quantitative analysis and possess experience to understand the inter-related activities of other Network asset management departments and divisions
• The candidates should have experience to comprehend significant business issues, the methods of effecting changes in service procedures and practices, and in delivering related written/oral presentations
• The candidates should have a comprehensive understanding of the Transmission System Code, Distribution System Code, and Retail Settlements Code as they relate to customer connection processes and programs
• The candidates should have experience and familiarity with other electrical utility practices related to managing customer service issues and resource management

Responsibilities:

• The candidates should be able to support the design, development, and process administration for effective management of customer agreements and the associated efficient policies and procedures impacting the delivery of services to Key Accounts
• The candidates should be able to handle contractual documents, including connection agreements, facilities agreements, letters of intent, and service agreements, manage project tracking for Key Accounts efficiently and provide system data, such as power quality information and SCADA data
• The candidates should be able to provide intellectual property, including system maps, single line diagrams, and line and station facility layout and manage wholesale/retail customer inquiries and disputes effectively
• The candidates should be able to provide support to field staff and management on all aspects of customer service affecting Key Accounts policies, service initiatives, tariffs, training, and technical issues related to customer service
• The candidates should be able to maintain a customer response log, ensuring compliance with the license requirement for a 30-day customer response and handle customer communication letters, training, and seminars efficiently
• The candidates should be able to administer commercial wholesale/retail customer databases, ensuring the correct application of Ontario Energy Board (OEB) approved Transmission tariffs for wholesale/retail customers
• The candidates should be able to track connection response obligations according to the license timetable prescribed by the OEB, coordinate departmental performance reporting and participate in various projects on behalf of the division, including developing work plans and project schedules
• The candidates should be able to The candidates should be able to participate as a member on cross-functional teams involved in the Company’s Networks function, such as connection processes and service or quality improvements for wholesale/retail customers
• The candidates should be able to identify issues, conduct analysis, consult with stakeholders, and evaluate alternatives to formulate recommendations that ensure the Company’s Networks business meets or exceeds industry standards
• The candidates should be able to participate in industry trade organizations and conferences to ensure the Company stays abreast of changes that could impact wholesale/retail customer connections and to ensure its business operations meet industry best practices
• The candidates should be able to perform other duties as required

The Software Engineer will contribute to the overall success of International Banking payment initiatives within Caribbean and Central America regions, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. All activities must be conducted in compliance with governing regulations, internal policies and procedures. 

Is this role right for you?

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Contribute to the assessment of sizing and complexity of User Stories and to the solutioning of those Stories.  
• Development of User Stories with their automated tests, to a high level of quality, including identifying error scenarios, and the review of code coverage and static code analysis reports. 
• Ensure deliverables meet architectural and coding expectations, including leveraging modern language features and functional programming coding styles.
• Contribute to reviews of pull requests created by peers.  
• Proactively monitor application environments with available tools, create awareness in the larger team of any observed issues, and contribute to resolving those issues.
• Proactively identify opportunities to drive modernization of technology and automation of processes, including offering ideas of solutions to these opportunities.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

• 3+ years’ experience in a Java Developer role with working knowledge of J2EE to support Enterprise applications and services. 
• 3+ years' experience with Frontend 
• 3+ years’ experience with REACT
• 3+ years’ experience with Java8 or higher, PL/SQL, basic Unix shell scripting.
• 3+ years’ experience with Java SpringBoot, JSON/RESTful, XML, and SOAP Services. 
• Strong analytical and development techniques, such as debugging, testing (Unit, Integration), use of productivity tools (GIT, JIRA, Confluence, build tools, Bitbucket etc.)
• Proficiency in .NET is considered an asset.
• Familiarity with cloud platform technologies is an asset.
• Familiarity with other technologies ((WebSphere, Maven/Gradle, Postman, Soap UI, SSH protocol) is an asset.
• Previous bank experience is considered an asset.
   

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

 #LI-Hybrid

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.)

The team:

Scotiabank’s Global Technology Enterprise Platforms (GTEP) - Operations and Engineering - Tools & Monitoring - Global Event Management System (GEMS) team is responsible for monitoring the availability and health of IT hardware, software, and network resources. GEMS automates the analysis of events, generates alerts, helps determine root cause and assigns Alerts & Incidents to the correct resource groups to restore affected services.

The role:

With a strong proficiency in scripting languages and expertise in ServiceNow ITOM applications, your primary responsibility will be to design, implement and maintain end-to-end ServiceNow ITOM processes with a focus on the Event Management & Notify applications.

You will provide oversight over project intake and designs/proposals put forward. You will push for opportunities to develop application strategies and validate solutions that comply with the out-of-box application feature roadmap.

In this role, as required, you can expect to provide extended support (after hours - 24x7) for engagement(s) in real-time troubleshooting & resolution of Priority 1 / Major Incidents.

Is this role right for you?

• You are adept at developing and maintaining scripts, business rules, and User Interface (UI) policies within the ServiceNow platform to achieve optimal functionality and performance.
• You embrace the opportunity to configure and develop solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.) and to conduct thorough User Acceptance Testing (UAT) and/or System Integration Testing (SIT) testing (when applicable, producing test plans for Quality Assurance Testing [QAT]), debugging, and troubleshooting to ensure the reliability and integrity of implemented solutions.
• You are prepared to identify and troubleshoot technical issues including delivery failures, configuration problems, and performance bottlenecks and to implement effective solutions to address and resolve these issues promptly.
• You are keen to collaborate with stakeholders to gather feedback and continuously refine and improve existing ITOM processes.
• You thrive on providing technical expertise and guidance to junior developers, fostering knowledge sharing and skill development within the team.
• You are eager to stay abreast of industry best practices and emerging trends in ServiceNow ITOM, incorporating relevant innovations into our systems.
• You are prepared to create and maintain up to date technical documentation.

Do you have the skills that will enable you to succeed in this role?

• You possess excellent communication (verbal/written/presentation) skills.
• You can demonstrate excellent collaboration skills to work effectively with cross-functional teams and stakeholders.
• You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating ITOM solutions within the ServiceNow platform for a large-size enterprise organization that spans multiple divisions and departments.

• You have at least 5+ years of hands-on technical working experience with ServiceNow application development & advanced scripting skills (e.g., JavaScript, HTML & Glide methodology) in support of extending ServiceNow ITOM application functionalities.
• You have at least 5+ years of hands-on technical working experience in designing/planning/implementing/integrating REST and SOAP APIs between the ServiceNow Platform and external systems/sources.
• You have at least 2+ years of hands-on technical working experience with the configuration of the ServiceNow Event Management module.
• You also have at least 2+ years of hands-on technical working experience in the configuration and maintenance of at least 1 of the following modules: Notify and/or Discovery and/or Service Mapping and/or Service Graph Connectors and/or Tag Governance and/or Metric Intelligence and/or Predictive AIOps and/or Service Operations Workspace.
• You also have at least 2+ years of hands-on technical working experience in configuring and developing solutions on the ServiceNow Platform (i.e., Workflows, Script Includes, Business Rules, etc.)
• You have completed a post-secondary education in Computer Science, Engineering, or in related Technology stream.
• You have completed the ServiceNow Certified Application Developer (CAD).

What's in it for you?

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.

• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
• Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
• Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
• Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

#scotiatechnology

#LI-hybrid

The candidate will be contributing to the overall success of Commerce Engineering in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives.  You will ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you will:

• Be an advocate for quality in the project lifecycle.
• Write moderate to complex code/ scripts to test systems. 
• Design, develop and maintain a modular, extensible, and reusable test automation framework to enable continuous testing in an agile environment.
• Collaborate closely with other team members to develop test approach that effectively covers the functional performance characteristics of features in the applications.
• Collaborate with Delivery Lead to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Report defects and work closely with the team so that solutions can be determined, prioritized, and scheduled.
• Prioritize testing of projects effectively across various businesses, to drive efficient work.
• Conduct root cause analysis of post-production issues and plan to prevent them in future.
• Have in-depth and up-to-date understanding of the organization’s products, applications, systems, environments, processes and tools.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field preferred
• 5+ years of test automation experience and in-depth knowledge of programming languages (Must have: Java/ Javascript; Nice to have: Python), frameworks, and utilities
• Experience with API testing (preferably using Postman)
• Excellent communication skills with ability to influence decision making across stakeholders
• Effective organization, planning, and time management skills
• Strong analytical and problem-solving skills
• Able to work as part of a team and encourage both individual and collaborative innovation

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Global Technology Enterprise Platforms (GTEP) is a key technology division of Scotiabank, providing critical infrastructure solutions and support to the bank globally and employing approximately 2000 full-time employees and contractors, across 15 countries.

Our inaugural Strategic Portfolio Office (SPO)’s FinOps team for GTEP is mandated to help our internal stakeholders maximize value and achieve more with their cloud investments.

The role:

You will be an integral part of our Cloud FinOps team, with a responsibility for turning cloud data into actionable insights for application teams through effective reporting designed to a drive a culture of cost optimization and efficiency across all aspects of our cloud investment. Leveraging your deep knowledge of cloud and cloud datasets, you don’t shy away from asking the hard questions.

Is this role right for you?

• You enjoy building & defining technical and financial visibility; as well as operation tooling for our cloud platforms, working with our Data Office.
• You excel at identifying and surface opportunities for cost optimization and efficiencies by analyzing consumption and spend patterns.
• You are keen at being a key advisor to end users on the data that FinOps provides, and, as well, the expected outcomes of insights and recommendations.
• You are eager to be that visible evangelist promoting FinOps principles, best practices, and culture to increase the ability to understand cloud spend and optimization opportunities.
• You aim to be acutely aware of cloud spend footprint and detect any unusual consumption.
• You can utilize the Azure/GCP cost datasets to innovate data analysis that helps the organization better understand and react to cloud spend.
• You are ready to develop & maintain automated chargeback and workflows to streamline chargeback processes and improve efficiency.
• You shine at understanding data analytics needs and identifying high-impact opportunities to improve the chargeback process and implement sound analytics solutions and capabilities.
• You excel at turning data into valuable and actionable insights, managing, and optimizing data retrieval, administration, and automation.

Do you have the skills that will enable you to succeed in this role?

• You possess strong communication (verbal/written) skills to convey technical information to both technical and non-technical audiences. The same in Spanish is an asset.

• You can demonstrate professional working experience with Microsoft Azure and/or GCP & its inherent native tools, including Cost Analysis and the backend cost datasets.
• You have at least 3+ years of professional working experience with Cloud capacity forecasting, cloud cost optimization techniques, and GCP/Azure services.
• You have at least 2+ years of professional working experience in building related practices for data ingestion, reconciliation, validation and visualization.
• You have at least 2+ years of professional working experience in driving the adoption of dashboards and dataflows that we will build for application teams to understand their consumption and costs.
• You can demonstrate familiarity with Application Programming Interface (APIs), User Interface (UIs), and automation scripting for cloud environments.
• You are self-motivated, independent, and a strategic/conceptual thinker.
• You possess exceptional analytical skills & problem-solving capabilities.

• You can adapt to working in a fast-paced, collaborative team environment.
• You must have attention to detail and a commitment to delivering high-quality results.
• Post-secondary education in Finance, Business, Mathematics, Computer Science, or in a technology related discipline.
• Completion or enrolment to complete a FinOps Certified Practitioner or FinOps Certified Professional would be beneficial to your candidacy.

What's in it for you?

• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
• Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
• Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
• Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for: 
We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor.  We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running.  You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations.  An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.

What you’ll do: 
•    Operate multi megawatt emergency power generation and distribution systems.
•    Generators, UPSs, DC Plants, Switchgear, etc.
•    Operate a wide variety of HVAC systems
•    Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
•    Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders. 
•    Plumbing, belts, lubes, bearings, filter replacements, etc.
•    Operate/Maintain/Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc. 
•    Operate/maintain/repair fire systems and their components including smoke and heat detectors, pre-action wet/dry sprinklers, standpipes, and related auxiliaries. 
•    Investigate and mitigate alarm causation and reset the system as required. 
•    Coordinate/Escort external trades. 
•    Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs. 
•    Maintain daily operators’ logbook.
•    Participate in the upgrading and upkeep of the building including cleaning/painting floors and equipment, painting of walls, piping, etc. 
•    Participate in the emergency response team. 
•    Other duties as assigned. 

What you bring: 
•    Trades ticket:  Power Engineering, Refrigeration Mechanic, Electrician. 
•    Shift work:  Ability to work in a rotational shift, mix of days and nights, ensuring 24/7/365 coverage. 
•    Certifications:  Building Environmental Systems, IFMA, or BOMA. 
•    Experience: Three years directly related. 
•    General building operations knowledge: Mechanical, electrical and automation systems.
•    BMS: Direct experience using and programming Siemens Desigo.
•    Safety: Familiarity with WHMIS regulations and practices. 
•    Ability to operate vertical platform lifts and/or forklifts. 
•    Strong organizational skills with the ability to manage multiple projects.
•    Involvement with Learning and training facilitation 
•    Strong communication skills - individuals and groups in oral and written form.
•    Comfort with the potential hazards of the role:
o    Exposure to heights when climbing on roof, equipment and ladders. 
o    Exposure to water treatment chemicals and fumes from paints, solvents, cleaners. 
o    Exposure to noise when maintaining and operating equipment. 
o    Exposure to low and high voltages and amperages. 
o    Exposure to working outdoors in inclement weather conditions. 
o    Exposure to heavy lifting.
o    Exposure to working in awkward positions.

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 
•    Competitive salary & annual bonus.
•    Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. 
•    Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. 
•    Paid time off for volunteering.
•    Company matching contributions to charities you support.
•    Growth & Development Opportunities: 
o    Self-driven career development programs (E.g. MyPath program).
o    Rogers First: priority in applying to internal roles of interest.
•    Wellness Programs: 
o    Homewood employee & family assistance program.
o    Cognitive Behavioral Therapy (CBT) & Virtual therapy sessions.
o    Low or no-cost fitness membership with access to virtual classes.
•    Our commitment to the environment and diversity: 
o    Work for an organization committed to environmental protection.
o    Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. 
This is a site-based shift-work position requiring you to be at the specified site every shift as per the schedule.   Currently this team follows a 4 on 4, off alternating days/nights, 12 hr shift schedule.    There is no work from home component.  This team is deemed critical infrastructure and worked at site all through covid and would have to during potential future emergencies.

If you are selected to move forward in the recruitment process, here is what you can expect: 
•    15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 317606

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for: 
We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor.  We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running.  You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations.  An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.

What you’ll do: 
•    Operate multi megawatt emergency power generation and distribution systems.
•    Generators, UPSs, DC Plants, Switchgear, etc.
•    Operate a wide variety of HVAC systems
•    Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
•    Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders. 
•    Plumbing, belts, lubes, bearings, filter replacements, etc.
•    Operate/Maintain/Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc. 
•    Operate/maintain/repair fire systems and their components including smoke and heat detectors, pre-action wet/dry sprinklers, standpipes, and related auxiliaries. 
•    Investigate and mitigate alarm causation and reset the system as required. 
•    Coordinate/Escort external trades. 
•    Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs. 
•    Maintain daily operators’ logbook.
•    Participate in the upgrading and upkeep of the building including cleaning/painting floors and equipment, painting of walls, piping, etc. 
•    Participate in the emergency response team. 
•    Other duties as assigned. 

What you bring: 
•    Trades ticket:  Power Engineering, Refrigeration Mechanic, Electrician. 
•    Shift work:  Ability to work in a rotational shift, mix of days and nights, ensuring 24/7/365 coverage. 
•    Certifications:  Building Environmental Systems, IFMA, or BOMA. 
•    Experience: Three years directly related. 
•    General building operations knowledge: Mechanical, electrical and automation systems.
•    BMS: Direct experience using and programming Siemens Desigo.
•    Safety: Familiarity with WHMIS regulations and practices. 
•    Ability to operate vertical platform lifts and/or forklifts. 
•    Strong organizational skills with the ability to manage multiple projects.
•    Involvement with Learning and training facilitation 
•    Strong communication skills - individuals and groups in oral and written form.
•    Comfort with the potential hazards of the role:
o    Exposure to heights when climbing on roof, equipment and ladders. 
o    Exposure to water treatment chemicals and fumes from paints, solvents, cleaners. 
o    Exposure to noise when maintaining and operating equipment. 
o    Exposure to low and high voltages and amperages. 
o    Exposure to working outdoors in inclement weather conditions. 
o    Exposure to heavy lifting.
o    Exposure to working in awkward positions.

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: 
•    Competitive salary & annual bonus.
•    Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. 
•    Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. 
•    Paid time off for volunteering.
•    Company matching contributions to charities you support.
•    Growth & Development Opportunities: 
o    Self-driven career development programs (E.g. MyPath program).
o    Rogers First: priority in applying to internal roles of interest.
•    Wellness Programs: 
o    Homewood employee & family assistance program.
o    Cognitive Behavioral Therapy (CBT) & Virtual therapy sessions.
o    Low or no-cost fitness membership with access to virtual classes.
•    Our commitment to the environment and diversity: 
o    Work for an organization committed to environmental protection.
o    Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. 
This is a site-based shift-work position requiring you to be at the specified site every shift as per the schedule.   Currently this team follows a 4 on 4, off alternating days/nights, 12 hr shift schedule.    There is no work from home component.  This team is deemed critical infrastructure and worked at site all through covid and would have to during potential future emergencies.

If you are selected to move forward in the recruitment process, here is what you can expect: 
•    15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 317606

CLOSING DATE:  September 19, 2024

AREA OF RESPONSIBILITY:

Reporting to the Senior Manager, Core Infrastructure, this role is responsible for development, management, and execution of a comprehensive I.T. security program, and leading the team of information security professionals to protect the integrity and security of the Corporation’s computing and network infrastructure and environment.  This subject matter expert collaborates with senior business and technology staff and external agencies to create and implement an IT governance and risk management policies and standards; audit and monitor IT enterprise risks and practices for compliance and manage discovery and recovery situations. This resource is expected to operate on a senior level and may be required to perform high profile and highly confidential investigations and report findings to senior management, Council, Legal division, Courts or other regulatory bodies. This resource is also responsible for performing annual PCI (Payment Card Industry) compliance reviews and internal audits and advise senior management on matters of cyber security in terms of business continuity and reputational risk. The resource will be participating in multiple governance forums on behalf of IT management as well as external industry regulatory and peer forums.

1. Manage corporate information security program. Research, develop and lead the implementation of the Corporation’s I.T. security program. Recommend a suitable set of controls, including policies, processes, procedures, organizational structures as well as software and hardware functions. In conjunction with other business management processes, establish and maintain regular monitoring, review and improvement processes to ensure that specific security and business objectives of the Corporation are met. Initiate plans and programs to maintain information security awareness. Ensure proactive risk management through the implementation of information security controls coordinated across the organization.

1. Staff management. Provide direction and guidance to union and non-union technical staff (security systems specialists, and security administrators) and outside consultants who are administering technology solutions such as firewall servers, intrusion detection systems, information security policy enforcement systems, etc. Establish performance objectives and work assignments, and motivate staff through coaching and guidance. Provide technical I.T. expertise to assist in task accomplishment. Responsible for adherence to Human Resources and Health & Safety policies. Provide performance feedback. Assess staff needs and make recommendations for training & professional development or recruiting

1. Operational excellence. Ensure support documentation is current, accurate and useful. Recommend appropriate hardware/software upgrades and changes. Continually monitor internal and external environment and maintain industry knowledge and peer connections in order to foresee trends and avert risks that may impact the integrity of the environment. Respond to emerging security issues and recommend best solutions. Prepare and monitor the operating and capital budget for own area, and contribute to the overall departmental budgeting process. 

1. Information security incident management. Ensure that information security incidents are addressed in a timely and professional manner. Undertake highly confidential forensic investigations based on real or perceived threats to the organization.  Analyze data from multiple information sources and formulate a conclusion based on evidence.  Notify appropriate individual (eg: Director of HR) of findings, and follow up as may be required. 

1. Compliance Monitoring. Advise on the best way to meet compliance requirements while allowing operation of departments and excellent service delivery. Monitor all activity associated with the corporate I.T. Usage Policy compliance and report regularly to senior management. Identify all relevant statutory, regulatory and contractual requirements in regards to information security and develop strategy to ensure compliance. 

1. Technical expertise. Participates on project teams to provide direction in regards to security architecture and measures to protect the Corporate computing environment. Influences vendor relationships by providing assessments and sign-off to ensure new and peripheral computer systems meet the City’s standards of security and protection of public interest. Participate and lead initiatives that support governance, risk and quality controls.  Oversee the Privacy Impact Assessment process for all Technology applications and system prior commissioning.  Conduct specific reviews and audit to ensure compliance of project outcomes, processes, policies and standards to architectural design and risk controls.  Evaluate performance of project goals to objectives and desired value and provide independent opinion and advise on same for future projects. 

1. IT Risk Management. Oversee the design, development and implementation of City of Brampton IT Enterprise risk management policies, standards and controls.  Oversee the design, development and implementation of the City’s IT disaster recovery including business impact assessment and implementation of contingency planning, situation analysis and recovery.  Scanning and monitoring processes and systems by internal or external entities to determine and assess threats for all environments.  Monitor and assure compliance to policies, standards and legislative regulations.  Conduct high profile and confidential investigation and discoveries authorized by the appropriate level of management or authoritative bodies. Report findings for corrective or preventative measure to senior management, Council, legal, court or other regulatory bodies. 

1. IT Quality Management and Continuous Improvement. Consult and advise senior management on matters related to implementation of IT quality controls per industry and regulatory standards such as the Ontario Privacy Commission, COBIT, ISO, ITIL and more.  Work with IT management to integrated processes and services with broader business objectives and develop related Service Level Agreement(s) for new technologies.  Conduct benchmarking and research to keep the City abreast with changes to regulations, IT governance, risk controls and best practices; advise to improve and enhance policies and performance of standards.  Participate in internal and external industry forums to showcase and promote the City’s good government practices and share learning of same with the organization. 

1. IT Governance. Collaborate and work with IT and business Management to develop IT policies and standards to comply with regulatory requirements, City’s by-laws, Risk management and best practices to safe guard the City from liabilities and keep policy current with the proliferation and changes in technology. Work with internal and external Audit to produce, communicate and coordinate IT audit reports and activities.  Advise management and Council on breaches, critical issues or liabilities in relationship to IT compliance.  Conduct periodic reviews of IT applications and systems to assess compliance and conformity.  Participate in relevant committees or forums to provide subject matter expert opinion on matters related to IT governance and risk. 

1. Relationship Management. Build and maintain internal and external relationship with all levels of management and agencies. Participate in cross-functional teams to maintain and awareness of service levels for internal clients 

SELECTION CRITERIA:

EDUCATION:

• University degree or diploma in Computer Sciences or equivalent.
• Combination of industry-recognized certifications such as CISSP, CEH,ISO 27001,ITIL, Project Management, MCITP, CCNA, CCNP are considered an asset

REQUIRED EXPERIENCE:

• 10 or more years of progressively more responsible experience in Network and Information Processing Systems Infrastructure security management.
• Knowledge of operating systems, web applications, and database security solutions
• Minimum 3-5 years of supervisory or team leadership experience.

      OTHER SKILLS AND ASSETS:

• Municipal and/or unionized environment experience an asset
• Experience with Project Management methodology
• Practical knowledge of ITIL and ISO127001 practices
• Post secondary degree or diploma in Information Technology related disciplines, Master is an asset;
• 10 years and in depth knowledge and experience in Information Technology industry with emphasis on IT Governance, Risk Management, investigation, audit and security, municipal knowledge is an asset;
• Must Have certification by ISACA in related to IT Security or Risk Management
• Project Management Certification is an asset
• Enterprise Architecture Certification is an asset
• Proven track record of IT audit or risk management, references will be required
• Exceptional analytical, problem solving, project management, organization and communication skills;
• Strong business and political acumen;
• Advanced level of use of technology to perform role;
• Strong leadership qualities

 **Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

LOCATION:  Hybrid Model*– when working onsite, you will report to the location of West Tower.

SALARY GRADE:  11

SALARY RANGE:         1ST STEP:         $84,375.20 per annum

                                       2ND STEP:         $88,816.00 per annum

                                       JOB RATE:        $93,457.00 per annum

JOB TYPE:  Union

CLOSING DATE:  September 10, 2024

AREA OF RESPONSIBILITY:

The incumbent is responsible for the building, maintenance, and troubleshooting of the Corporation’s indoor cable plant. This includes all aspects of network cabling administration (design, procure, install, upgrade, modify, enhance, monitor, troubleshoot, and document) to ensure the City’s cabling infrastructure meets industry standards and accommodates business needs.

Reporting to the Manager, Network and Telecommunication, act as the first point of technical reference for members of the division.  Develop solutions and processes to improve client productivity.  Provide technical direction, advice and guidance to Technology Specialists and other IT staff.

• Act as a project team member for projects of a technical nature which include researching, evaluating, testing, making recommendations, planning and assisting in the implementation, deployment and support of new and existing hardware and software solutions.
• Assist with testing, packaging applications, software updates and fixes for deployment to computers enterprise-wide. Responsible for determining strategies for the distribution of these items.
• Provide technical direction, advice and guidance to the Technology Specialists and other IT staff in the functional aspects of hardware and software solutions. This includes trouble-shooting, analysis and resolutions procedures.
• Responsible in the review, prioritization and assignment of call tickets to the appropriate 2nd and 3rd level technical support staff.
• Maintain the deployment management system (Microsoft SCCM or Crestron Fusion) for all new and existing drivers to all new and existing hardware currently in the Corporation.
• Responsible for the acquisition and lifecycle management of productivity tools to be used enterprise-wide.
• Create, update and provide documentation of the technology configuration and share the information by distributing to the support teams.
• Assist in the administration and support of core IT systems.
• Performs other similar and related duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of over two and up to three years or equivalent in Computer Sciences / Engineering Technology or related discipline.
• Over four (4) years, up to and including eight (8) years of progressive experience in a technical support environment.
• Valid Ontario G driver’s license (asset).
• Information Technology Infrastructure Library (ITIL) Foundation Certification is an asset.
• In-depth knowledge and technical support experience in: client-server software and/or browser based solutions; computer and/or audio visual hardware; Crestron systems, Microsoft Windows OS; Citrix ; Apple Mac OS; Microsoft System Centre; Microsoft Office and TCP/IP, Mobile device management; Microsoft Intune; Telephone Expense Management (TEM) systems administration; Apple iPad/iPhone IOS and devices; Android Tablet and Phone devices an asset.
• Comprehensive knowledge of support procedures in a technical environment, including automated call logging and issue trouble-shooting, analysis and resolution processes.
• Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service an asset.
• Ability to work independently or as part of a team an asset.

 **Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.