663 Jobs Found
Information technology (IT) support analyst Full-time Job
IT & Telecoms WaterlooJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates needs a Bachelor's degree
Experience: Candidates need an experience of 3 years to less than 5 years
Work Setting:
Hospital/health care establishment/health institution
Private company, corporation or industry
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
Experience and specialization
Computer and technology knowledge
- Android
- Information Technology Infrastructure Library (ITIL)
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Multimedia software
- Presentation software
- Communication software
- Web service design
- Database software
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Other benefits
- Free parking available
- Parking available
How to apply
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email
Information technology (IT) support analyst
Waterloo West Animal Hospital
WaterlooIT & Telecoms Full-time
Learn More
Lead DevOps Engineer Full-time Job
IT & Telecoms TorontoJob Details
What is the Opportunity?
The DevOps Center or Excellence Team is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve technology management and be a world leader. As a Lead DevOps Engineer/Technical Lead with expertise in CI/CD and Service Management, you will play a pivotal role in building software to solve complex project needs, enhance our software delivery pipelines, ensure system reliability, monitoring and improving overall service quality to ensure operational excellence. In this role you will be responsible for strategically planning and managing successful implementation of the above mentioned. You will be part of a team of DevOps engineers and work collaboratively with cross-functional teams across RBC to drive the adoption of DevOps practices, optimizing development workflows, and ensure the reliability and scalability of software applications in a dynamic and fast-paced environment.
What will you do?
• Work on internal facing applications targeted towards developers across the organization.
• Build and configure pipelines that would help app teams build and deploy cloud native apps.
• Help design, develop, test, deploy, maintain and improve app services.
• Integrate with third party APIs and create scalable apps.
• Partner with other teams to understand user needs and contribute to delivering solutions to solve complex business problems.
• Create and maintain technical systems documentation and write concise, well-organized code and sensible tests.
• Implement end to end monitoring.
What do you need to succeed?
Must have:
• 3+ years experience working with DevOps principals, CI/CD tools i.e. Github actions, Jenkins, Circle CI and building custom pipelines etc.
• Experience working with docker and Kubernetes (Azure, OpenShift/AWS).
• 3+ years of development experience with object-oriented programming(java/groovy/python), micro services architecture, Spring Framework, Maven, etc.
• Hands on experience designing, developing, testing and troubleshooting REST APIs
• Experience with multi-threading, scaling, concurrency, caching, queuing, and distributed data storage
• Experience with message brokers (Rabbitmq, Kafka etc.), SQL(Postgres) and NoSQL databases (Mongodb, Elastic etc.) Nice to have:
• Experience with a public cloud platform i.e. Azure, AWS
• Experience working with Github actions and workflow development.
• Experience with AI to implement self healing pipelines & leveraging AI tools/LLM’s to create AI Testing as part of the pipeline.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work #LI-Hybrid #LI-POST #TECHPJ #RC23
Job Skills
Application Programming Interface (API), Building Architecture, Docker (Software), GitHub Actions, Information Technology (IT) Infrastructure, Kubernetes, Programming Languages, Public Clouds, Software Change Request Management, Software Development Life Cycle (SDLC), Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge, Software Release Management, System Testing Tools
Lead DevOps Engineer
Royal Bank Of Canada
TorontoIT & Telecoms Full-time
Learn More
Information Technology Manager Full-time Job
InterContinental Toronto Centre
IT & Telecoms TorontoJob Details
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.
Responsibilities
• Manage technologies and provide administrative assistance for various systems. Experience with hotel systems (OPERA, Micros, Adaco, FreedomPay, etc.)
• Understand various IT troubleshooting and provide technical support
• Control and monitor data, network access and backup systems
• Negotiate and communicate with third-party software providers for new software's and troubleshooting
Qualifications
• Bachelor's degree in computer science or relevant field
• 5+ years of experience in related field
• Experience in information technology space and solving various software and hardware problems
• Strong technical problem solving and communication skills
Information Technology Manager
InterContinental Toronto Centre
TorontoIT & Telecoms Full-time
Learn More