As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

 

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

 

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

 

 

 

 

 

 

• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

 

 

 

 

 

• Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other installed building systems, equipment, and facilities.
• Assist with the installation and modification of building equipment and systems.
• Review assigned work orders and estimate the time and materials needed to complete repairs. Manage and track completion.
• Support energy management by taking measures to ensure that all systems are operating in the most efficient manner.
• Inspect new or existing installations for compliance with building codes and safety regulations.
• Use communication skills to exchange straightforward information. Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver your own output by following defined procedures and processes under close supervision and guidance.

• High School Diploma, GED, or trade school diploma with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Valid Driver's License required.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

• A valid driving license
• License from a trade school recognized by the CCQ required in at least one of the following fields:
  • Mason-mason
  • Carpenter-joiner
  • Cement paver
  • Electrician
  • Electrician installing security systems
  • Fire protection mechanic
  • Insulating
  • Ironworker
  • Interior systems installer
  • Site mechanic
  • Painter
  • Pipefitter
  • Pipe welder
  • Plasterer
  • Refrigeration Mechanic
  • Tile installer
  • Welder

The Building Maintenance Engineer is responsible for performing preventative and corrective maintenance, routine and on-demand services on facility mechanical and electrical equipment and systems. The Building Maintenance Engineer is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

 

Performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems

 

Plumbing license or Journeyman certification

 

Gasfitter II

 

• More than 2 years up to 4 years of facility operations and maintenance work experience
• High school diploma plus trades training, certification or licensing
• Strong ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair mechanical and electrical building systems and equipment
• Strong building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building code sand standards and ability to research and apply related codes and standards
• Possesses a strong environmental, health and safety mindset. Strong ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Self-motivated and willing to learn
• Work well independently and be a team player
• Consistently present and maintain a positive and professional image

• Refrigeration license, in progress as an apprentice
• Electrical license, in progress as an apprentice
• Plumbing license, in progress as an apprentice
• Power Engineering 4th Class
• Gasfitter B
• Building Operator Certification through an accredited institution

• Facilities Technician Certification
• Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
• Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)

• The successful candidate will be required to attain and maintain a valid and active RCMP security clearance.
• Valid drivers’ license

As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you.

This position falls within the Facilities Management sector, which focuses on all aspects of the operations of an asset base, providing support to facility managers for repairs and capital plans.

Responsibilities:

•        Schedule repairs from work orders.

•        Maintain direct communication with service providers to ensure all procedures, policies and reporting formats are properly followed.

•        Supervise various services such as maintenance, landscaping, snow removal, de-icing and paving.

•        Be the point of contact for emergencies and problems that arise during and outside normal working hours.

•        Confirm that company and customer records are managed in accordance with policies, procedures and legal requirements.

•        Apply in-depth knowledge of standard principles, techniques and procedures to complete complex mandates and provide innovative solutions.

•        Provide coaching and impart in-depth knowledge of your own discipline and general knowledge of other disciplines within the role.

•        Lead by example and act in accordance with CBRE’s RISE values.Work to build consensus and convince others to reach an agreement.

•        Influence a range of customer, operational, project and service related activities within your team and other relevant teams.

•        Comply with general guidelines and policies.

•        Explain complex, delicate or sensitive information.

 

 

About the Role:

As a CBRE Facilities Consultant, you will oversee a variety of projects in support of the maintenance and repair program for assigned facilities.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

•        Schedule repairs from work order requests.

•        Maintain direct communication with service providers to ensure all procedures, policies, and reporting formats are correctly adhered to.

•        Oversee various services such as maintenance, landscaping, snow/ice removal, and paving.

•        Point of contact for emergency situations and issues that occur during and outside of normal business hours.

•        Confirm company and client records are managed according to policies, procedures, and legal requirements.

•        Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.

•        Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.

•        Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

•        Impact a range of customer, operational, project, or service activities within own team and other related teams.

•        Work within broad guidelines and policies.

•        Explain difficult or sensitive information.

 

 

 

• Must be eligible to pass the Controlled Good Program of Canada.  
• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
• Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to exercise judgment based on the analysis of multiple sources of information.
• Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Assists in developing new business and with selling, leasing, and marketing of commercial real estate. Works under the direct supervision of experienced sales professional or team of sales professionals in a training capacity.

 

What You Will Do: 

 

Assists sales professionals in identifying potential clients and researching connections to turn cold calls into warm calls for potential sales opportunities.

 

 

Drafts correspondence to existing and prospective clients. Gathers, prepares and distributes marketing materials.

 

Compiles property data for clients, such as tenant surveys, summary reports, maps, status updates and presentations for listing or tenant representative assignments.

 

 

 

Gathers and coordinates materials necessary for transactions such as listing agreements, commission agreements, leases, and sales agreements.

 

Maintains accurate and up-to-date information on tenants, market availability, and leases in company databases.

 

Other duties may be assigned