All jobs in Marketing & Communication

In this role, the duty will be to plan, organize, control and evaluate the activities of our company in commercial and e-business advertising, marketing and public relations.

Requirements:

-        Education: Completion of a university degree or college diploma in business administration or in a related field is required.

-        Experience: 2-3 Year of experience in related field is required.

-        Language: Knowledge of English Language

Job Duties:

-        Develops and executes the marketing strategies to drive sales

-        Development, oversight, and delivery of promotional activities in collaboration with the relevant departments.

-        Responsible for managing a team of staff including performance management, coaching and/or discipline when required, as well as hiring and training new employees.

-        Manages the budgets and contracts for all marketing materials and services

-        Oversee online interactions and establish positive public relations

-        Conduct market research to see current trends and opportunities

-        Coordinate budgets estimates and contracts for advertisement campaigns

-        Help with product development

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree
Experience: Candidates should have experience of 3 to less than 5 years

Work setting: Urban area
Area of specialization: Interactive/new media

Computer and technology knowledge: MS Access, MS Excel, MS Outlook, MS PowerPoint, MS Word, MS Windows, and MS Offic

Other Requirements:

• The candidates should demonstrate client focus, possess efficient interpersonal skills, and excel in both oral and written communication
• The candidates should show initiative in their work, exercise sound judgment, and be organized to ensure effective task management
• The candidates should be a team player, accurate in their tasks, and demonstrate dependability and reliability in their professional responsibilities

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada

• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors, clean windows, walls, and ceilings, and attend to changing rooms and showers as part of their housekeeping duties
• The candidates should be able to dust furniture, vacuum carpeting, area rugs, draperies, and upholstered furniture, ensuring a thorough cleaning process
• The candidates should be able to distribute clean towels and toiletries, attend to guests’ requests for extra supplies or other items, and provide basic information on facilities
• The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances, disinfect operating rooms and other areas, and address customers’ complaints or concerns with professionalism
• The candidates should be able to pick up debris and empty trash containers, performing light housekeeping and cleaning duties with efficiency

Benefits:

• The candidates will get bonus, free parking available, learning/training paid by employer, paid time off (volunteering or personal days), and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, Highest level of education, and name of institution where it was completed) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Department Overview

The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank. This position is accountable to deliver legendary customer experience and support profitable business growth.

Job Description

CUSTOMER

• Meet or exceed CSO LEI target and be actively involved in ensuring the unit meets or exceeds its' LEI target.

• Facilitate customer requests leveraging various partners (CCSC, Visa, Retail Bank, etc.) ensuring a warm hand off where appropriate, and follow up process is in place.

• Deliver legendary service at every interaction and execute on plans to continuously improve the customer experience.

• Act as a first point of contact for the day to day administrative needs, questions and concerns, resolving them where possible, and communicating to the RM or AM as appropriate.

• Develop a network of contacts across TD in order to continuously improve their knowledge and ability to service customers.

• "Deliver the Bank" to our customers by identifying, recommending, introducing and referring appropriate TDBG Business Partners and Products to existing and new customers to maximize revenue/profit and retention of relationships.

• Support internal partners with ongoing projects and develop a clear understanding of how changes will affect a customer’s business

SHAREHOLDER

• Support Relationship Managers/Analysts and Account Managers in credit administrative matters

• Assist in building new relationships and deepening existing customer relationships by consistently following the Business Banking Relationship Methodology

• Act as first point of contact with customers on credit administrative matters such as following for documentation and/or obtaining Financial Statements and Accounts Receivable lists. Responsibilities also include uploading customer reports/documentation into the appropriate systems.

• Actively contribute to sales results by identifying and cross-selling products and services when performing internal duties or interfacing with customers (both new and existing) to maximize revenue/profit and retention of relationships

• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals.

• Facilitate investment requests between customers and Business Banking Investments where required

• Provide effective credit administration for the portfolio both within the Unit and by interfacing with functions across the TDBFG.

• Assist RM/AM with obtaining/compiling all supporting documentation required to complete credit applications and process funding requests. Prepare reminder, follow-up and default letters and follow up on outstanding security documentation.

• Partner with administrative support groups to facilitate activities, such as programming credits, making payments, advancing funds, etc.

• Ensure products and services are sold and operate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.

• Complete all compliance and attestations within required timelines.

• Be knowledgeable of and comply with Bank and Industry Codes of Conduct

Job Requirements

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of requests and / or all relevant or useful information related to day-to-day activities

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Requires expertise in a variety of account and credit administration related activities to provide customers with support and advice

• Requires advanced skills and expertise in a defined set of products and processes and could be characterized by moderate complexity / risk

• Provides subject matter guidance to customers and / or internal partners

• Uses sound judgement and understanding of process/ policy risk when fulfilling requests, recommending exceptions outside general practices or guidelines

• Understands how related customer or sales teams coordinate their efforts and resources to achieve objectives of a business area

• Impacts their own team and other sales teams whose work activities are closely related

• Recommends modifications to existing sales or customer service processes and solutions to improve the efficiency of the team

• Evaluates and communicates unusual and/or complex content in a clear manner; handles sensitive information and escalated matters

• Generally, reports to a Lead CSO or MCC or MCS

Additional Information

EXPERIENCE & EDUCATION

• High school education; undergraduate degree preferred

• 1+ years of related experience

Are you looking for a stimulating and dynamic job in the surrounding area of Montréal? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Communications Specialist for one of our clients.

What Is In It For You

• Salary between 45-52$/h (based on experience)

• 12-month contract (strong possibility of permanency)

• Full-Time, Daytime (37,50 hours per week)

• Work-life balance (hybrid position)

• Dynamic and professional environment

• Be part of a passionate team

• A friendly, collaborative, and inclusive culture

Responsibilities

• Work closely with the Digital Transformation team to develop communications strategies and plans that support the project objectives.

• Quickly translate communications from English to French.

• Write and produce high-quality communications materials such as newsletters, email updates, presentations, and reports.

• Manage content on internal communication platforms such as SharePoint.

• Collaborate with internal stakeholders to ensure consistent messaging across all communications channels.

• Monitor and evaluate the effectiveness of communications activities, and adjust strategies as needed.

• Provide guidance and support to project teams on communication best practices.

What You Will Need To Succeed

• A minimum of 7 years of experience in a communications role.

• Experience in digital transformation projects.

• Bilingual in English and French (spoken and written)

• Ability to quickly translate communications from English to French.

• Experience with SharePoint or other internal communication platforms.

• Strong collaboration skills, with the ability to work effectively with cross-functional teams.

• Flexible working hours as needed to accommodate a global role

Description

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

• We are passionate about people - our customers, our communities, and our team

• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• We strive to ensure you have the support and resources you need to be successful at work and at home

• We offer the opportunity to work with all of our brands

As a Team Member in our stores, you can expect to:

• Be part of a high performing team where your contributions are measured and recognized

• Create solutions for our customers by using the power of technology to improve their lives

• Work in a fast paced environment, where every day is different

• Engage with prospective and current customers in store, by phone and messaging

• Work a flexible schedule, which includes evenings and weekends

What’s in it for you?

• Competitive compensation, contests and incentives

• Flexible benefits

• Options for company matched pension and share purchase programs

• WorkPerks - discounts on products and services

• Career growth and development opportunities

• A chance to play an active role in giving back to your community

• And much more