All jobs within 50 km around Scarborough Village in Administrative Jobs

The Administrative Assistant will provide administrative, managerial and organization assistance to the Vice President, Legacy Modernization. The successful candidate will be a high-energy, experienced executive assistant with an extremely professional demeanour, business maturity and discretion. This role will satisfy the self-starter who takes pride in contributing through support for the C-suite and has enthusiasm for coordinating key financial events, recognizing that s/he is an extension of the office of the VP and will represent their presence accordingly.

• Proven track record in an administrative role

• High degree of professionalism, business maturity, common sense and good judgement

• Strong organization skills and attention to detail and accuracy

• Flexibility and able to thrive in a fast-paced environment

• Able to maintain confidentiality on highly sensitive matters

• Takes pride in contributing through support with a positive attitude

• Takes personal accountability

• Critical thinker

• Responsibilities

• Coordinate all administrative aspects, including dynamic calendar management, meeting setup (A/V equipment and catering, etc), guest pickups, expense reports, travel arrangements, improvement of filing systems, and ordering of supplies to ensure the team operates efficiently and effectively

• Schedule and organize the quarterly business review meetings and annual planning meetings

• Act as the key point of contact for several vendors providing reliable and timely resolution to inquiries

• Onboard new employees

• Plan and co-ordinate team events, PI Planning and Quarterly meetings including catering and PowerPoint Presentations

What you bring

• 5+ years of experience supporting VP executives’ role within a fast paced and/or professional firm

• Advanced working knowledge of Adobe and Microsoft Office Suite. Knowledge of Concur is an asset.

• Superior written and verbal communication skills

• High level of independence and can be relied upon to follow work through to completion

• Proven ability to manage multiple tasks simultaneously, take initiative, exercise sound judgement, and anticipate needs

• Proven ability to establish valuable relationships within an organization

• Demonstrate a positive attitude, with the ability to cope well under pressure with little or no supervision

• Provide professional administrative support in a helpful, respectful and friendly manner

• Extremely professional with executive presence, tact, and political savvy

• Willing to occasionally monitor email off-hours

• Work onsite 3 days a week

• Provide back up support to the other IT Administrative Assistants

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-NV1

The Maintenance Inventory Controller is responsible to ensure the smooth and efficient operation of the Maintenance Stores Department, providing parts and materials for the maintenance, repair & overhaul of building and operational equipment while optimizing Stores levels to improve efficiency and reduce costs.

locationsBolton, ONAJ Billes Distribution Centre [AJBDC]

• Conform to all safe operating practices. Maintain a clean and safe workplace.
• Manage the MRO inventory through the CMMS inventory and purchasing modules.
• Procurement of needed inventory and replacement parts to meet min/max guidelines, project and planned work requirements in a cost and quality manner.
• Manage inventory supplier contracts to agreed vendor performance levels, (could include EDI, preferred vendor, blanket order).
• Conduct ongoing ABC analysis of MRO inventory and make recommendations for necessary change.
• Maintain CMMS inventory and purchasing data base for accuracy, ie: pricing, vendor files and location. Ensure integrity or CMMS data within your given level of security.
• Receive incoming shipments and process documentation for receivables, payables and maintain files for all such transactions.
• Restock shelves on a daily basis
• Assist in quotations for W.O., projects, retrofits.
• Create new part record and maintain parts identification system. Monitor and ensure an accurate parts transaction history on a daily basis.
• Ensure bar code labeling system is accurate and updated.
• Perform inventory audit (cycle counts) as required, to maintain accurate inventory levels.
• Maintain appropriate confidentiality for all business plans and activities
• Monitor remote parts cribs, ie: Mobile.
• Work constructively and effectively with all internal and external contacts, maintaining dignity and respect at all times.
• Creating Purchase Order in Maximo and COUPA

What you bring:

• Strong organizational skills and computer skills with working knowledge of Computerized Maintenance Management System (CMMS), Microsoft Word, Excel and Microsoft project
• Self motivated individual who works well with minimal supervision.
• Demonstrated knowledge of maintenance techniques on work order flow and work order backlog.
• Excellent communication skills and strong analytical and problem-solving skills.
• Post-secondary education or equivalent experience in production inventory management
• Minimum 3-5 years’ experience within production/ inventory. Experience in high paced distribution center preferred
• Able to rely on judgment and experience to plan and accomplish goals.
• Excellent time management skills. Detail orientated
• Ability to work Monday-Friday 7:00am-3:00pm

     Key Qualifications:

1. Considerable Experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures, some of which must relate specifically to the actual duties of the position.
2. Considerable Experience in the use of a variety of software packages including advanced knowledge of Microsoft Office Suite (such as Word, PowerPoint, Excel and Outlook), to prepare correspondence, presentations, create statistical reports and charts related to organizing, analyzing and reporting data.
3. Experience conducting research, gathering information, drafting, editing and the formatting of complex reports, correspondence, charts, tables and statements for senior management, Council and Committees, or equivalent.
4. Experience taking minutes at meetings and handling required follow up activities.
5. Experience working with sensitive materials/information for senior management and ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with management staff.
6. Experience in developing and implementing administrative work procedures and systems.
7. Experience in planning and organizing appointments, meetings, interviews, conferences and special events.
8. Strong analytical and problem solving skills with the ability to manage interruptions, demonstrate initiative and assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
9. Highly developed customer service and interpersonal skills with the ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, members of the public and external partners and agencies.
10. Excellent organizational and time management skills, including attention to details, ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
11. Demonstrated knowledge of, and the ability to handle municipal operations, Council proceedings, and current political issues.
12. Must be resourceful, flexible, adaptable, and possess a high degree of common sense and initiative.
13. Must be flexible to work long hours in peak periods and be able to work flexible hours.

Reporting to the Manager Program Planning & Strategic Initiatives, the Administrative Assistant 2 will perform varied administrative duties and program support functions for the Executive Director Development Review, including confidential work related to labour relations issues. They will provide support to the Administrative Assistant 1 including back-up duties in his/her absence.

Major Responsibilities:
 

• Performs varied administrative duties and clerical functions. May provide work direction and training to assigned staff.
• Exercises caution and discretion with labour relations, personnel and other confidential information. Types correspondence including that of a confidential nature, such as disciplinary letters.
• Handles scheduling of appointments for the Executive Director and ensures that the appropriate information is provided.
• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiates response.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
• Liaises with and exchanges information with all levels of staff, elected officials and the public.
• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
• Checks work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Assists with budget administration for the unit. Administers petty cash.
• Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
• Maintains continuous awareness of municipal matters, departmental administrative systems and procedures, organization structures in the division, and major activities in order to provide effective administrative assistance.
• Prepares and organizes Council materials (including confidential and employment/labour relation matters), background, briefing notes. Formats Committee reports prior to signature.

Key Qualifications

1. Considerable experience in providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience working with confidential materials and information for senior management, including preparing and formatting complex data reports, correspondence and charts related to organizing and reporting data and statements to Council Committees. 
3. Considerable experience planning and organizing meetings, conferences and/or special events, including taking meeting minutes, and required follow-up activities, with all levels of staff, elected officials, other levels of government and the public.
4. Considerable experience in the use of a variety of software packages including advanced knowledge of Microsoft Office Suite, e.g. Word, PowerPoint, Excel, and Outlook. 
5. Experience in budget administration, e.g. preparing invoices for payment.
6. Ability to develop and implement administrative work procedures and systems.
7. Ability to research and gather information.
8. Highly developed customer service and interpersonal skills and proven ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, the members of the public and external contact.
9. Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
10. Ability to exercise independent judgement and discretion in dealing with highly confidential operational matters and with management staff.
11. Strong analytical and problem-solving skills with proven ability to handle sensitive issues. Ability to work independently and effectively with minimal supervision, prioritizing work schedule and completing assigned duties within timelines.

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.

• Posting Period: 04-Sept-2024 to 18-Sept-2024 
   

Major Responsibilities:

Reporting to the Supervisor of Purchasing, the Coordinator Contract Administration, coordinates and assists to prepare and co-ordinate documents and specifications for operational and capital projects.  Including tendering, awarding, execution and financial administration of the Toronto Shelter and Support Services Division and will administer the coordination of contracts through the competitive process, tendering for various City Divisions and its agencies.

• Coordinates the preparation of documents and specifications including REOI's, RFP's, RFQ and associated contracts for operational and capital projects for Toronto Shelter and Support Services Division
• Provides support to Project Managers to review and comment on documents in relation to the scope, contract administration & payments responsibilities ensuring compliance to Municipal Policies & Procedures
• Liaise with Purchasing and Materials Management Division; and client divisions regarding the competitive process, award and execution of contract documents
• Completes competitive process documents to initiate sourcing request through ARIBA including all specifications drawings and stipulates requirements.
• Liaise with legal the complete execution of legal documents related to contracts.
• Evaluate quotation submissions and proposals and make recommendation regarding selections of supplier for goods and services requested.
• Coordinates award process for Operational and Capital projects with Purchasing & Materials Management Division and other City divisions where applicable
• Tracks, reports and monitors all spending activities related to contracts (tracks project milestones, initiates closing contracts, renewals etc.)
• Monitors divisional compliance with City, Provincial and Federal purchasing regulations and requirements.

Key Qualifications

1. Considerable experience with contract administration support including RFP's, RFQ's, bid evaluations, contract awards, service agreements, and non-competitive procurement processess.
2. Experience in processing vendor invoices and tracking payments 
3. Considerable experience with accounting and procurement software (Financial Modules of SAP, ARIBA, Microsoft Excel)

Must also have:

• Advanced knowledge of public procurement guidelines and requirements.
• Experience in performing public procurement sourcing initiatives
• Knowledge of Toronto Municipal Code Chapter 71, Financial Control, and Toronto Municipal Code Chapter 195, Purchasing By-laws, including Fair Wage, WSIB and Occupational Health and Safety policies, Human Rights Code 
• Ability to plan, prioritize, organize assignments and work with minimal supervision
• Ability to work and communicate effectively with colleagues, provincial officials, consultants, solicitors and other internal and external clients
• Ability to run reports in SAP, analyze the data and manipulate the information using spreadsheet software
• Experience with contract awards and preparation or execution of contract agreements.
• Experience with processing and reconciliation of vendor invoices, tracking payments, project cost accounting and control and recoverable.
• Highly developed interpersonal and conflict resolution skills
• Well-developed written and oral communication skills with the ability to communicate at all organizational levels
• Ability in working as a part of a team
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces
• Sound judgement in public and personal relations
• Ability to investigate complaints from suppliers and mediate disputes or discrepancies regarding the delivery of goods/services ensuring contract obligations are met
• Knowledge of municipal and interrelated government legislation, policies and procedures

Our Commercial Management Office supporting the CPG Ontario Line department is seeking a Senior Contract Administrator to provide commercial support in contract planning, management and administration services for large scale, high profile and complex capital projects. 
 

As the Administrative Assistant 1 you will be responsible for providing a full range of administrative services at the senior-management level. Your administrative skills will be relied upon daily to deliver top quality support in a fast-paced and complex municipal government setting. Your excellent communication, organization, time management and critical thinking skills, combined with your customer service focus, diplomacy and tact, will support ensuring effective day to day operations.

Major Responsibilities:

• Provides senior level administrative support, advice and guidance on key initiatives and policies. Reviews and directs incoming correspondence, phone calls, and initiates responses.
• Manages and schedules daily appointments and activities; arranges meetings and business travel. Organizes the daily schedule around urgent requests from the Mayor's office, city councillors, and the Chief Administrative Officer and department staff.
• Co-ordinates daily administrative operation by organizing workload priorities. Provides effective work direction, training and guidance and acts as a resource to support staff. Co-ordinates the development and implementation of secretarial and administrative standards and procedures for the division/s. May direct and train, on a daily basis, clerical support services on divisional processes and procedures.
• Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action.
• Responds and helps resolve issues of upset and concerned clients seeking redress.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitrations, letters of discipline, contingency planning, restructuring and downsizing initiatives, position termination. May attend and take minutes at grievance hearings.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines. Proof-reads own and other's material.
• Monitors all key reports required for committees and council and ensures deadlines are met. Reviews council and standing committee agendas and reports flagging items that will impact on operations. Identifies issues and initiates responses.
• Organizes and maintains up-to-date manuals such as Council and corporate administrative policies and guidelines.
• Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters, bulletins and flyers.
• Co-ordinates labour disruption plans.
• Co-ordinates and maintains the records management system.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor's office and councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, protocols.
• Performs highly independent, specialized administrative tasks, including, preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices. Prepares complex calculations and analysis of data. Monitors expenses and participates in compiling data for forecasting and budgeting. Prepares correspondence.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems. Prepares presentation materials.
• Attends various meetings, events, hearings, and acts as the unit representative.
• May review applications from the public and handle special projects.
• Co-ordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, printing of conference materials, registration. Takes/transcribes minutes and follows-up taking action when necessary.
• Manages assigned PCard, including making authorized purchases in accordance with the corporate policies and guidelines.
• Monitors tracks and reports attendance management.
• Maintains a continuous awareness of corporate and departmental administrative systems and procedures, organizational structure and major activities in order to provide effective administrative assistance.

Key Qualifications:

1. Extensive experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Extensive experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts and tables, and statements to senior and executive management.
3. Considerable experience preparing agendas, taking minutes at meetings and identifying items for follow up, in coordination with other admin staff.
4. Experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
5. Proficient in the use of Microsoft Office Applications, managing databases and an aptitude for learning new technologies/systems.
6. Knowledge of financial management software such as SAP is an asset.
7. Knowledge of municipal operations that may include but is not limited to council proceedings, corporate protocols, esablished Committees functions, both internal and special interest groups and current political issues.
8. Strong analytical and problem solving skills in combination with the ability to perform duties under minimal supervision in a politically sensitive environment, using sound judgement and discretion including handling of confidential materials and information.
9. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced environment.
10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines, assess situations to determine importance, urgency and risks, and make clear decisions or deal with conflicting priorities and work demands.
11. Highly developed interpersonal skills with the ability to deliver excellent customer service at all levels and with external partners and stakeholders.
12. Excellent communication skills, both orally and in writing.
13. Must be resourceful, adaptable and possess a high degree of initiative.
14. Ability to provide work direction to other support staff.
15. Ability to research and prepare information in a timely manner.
16. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

09/12/2024

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Manages regional mailbox and attends to all inquiries.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures); Sends out floor communications as directed by the business.
• Validates Serraview floorplans (quarterly and as needed).
• Supports our Ontario Commercial Banking Hubs virtually; occasionally may require site visits to Hubs.
• Submits all BGIS tickets and works closely with our Workplace Associate and team.
• Completes daily walkthrough of our floors (morning and evening).
• Tail-end support for new hires.
• In charge of pass card requests & quarterly validation report.
• Equipment management for Ontario CCB teams.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements.
• Partners with other Administrative Assistants in Ontario and across Canada on various projects.
• Runs/audits/and distributes the HR movement reports, wireless reports, and all other ad-hoc reports for the business.
• Audits and tracks workstations, as required.
• In charge of assigning fixed desks and updating floor plans on Serraview.
• Works with internal partners to give access to employees to our booking tool; also, requests various workstations changes for the teams (fixed desk vs hoteling, etc).
• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
• Supports the coordination and implementation of department events, when required.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Responds to and resolves escalating inquiries.
• May support some client facing Team Leads with expenses, travel, and attestations.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Specialized knowledge.
• Excel skills - Excellent.
• Verbal & written communication skills - Excellent.
• Organization skills - Excellent.
• Collaboration & team skills - Excellent.
• Data, analytical and problem solving skills - Excellent.

09/19/2024

Address:

100 King Street West

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Leads the planning, coordinating and implementing department events.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Support
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Verbal & written communication skills - Strong.
• Organization skills - Strong.
• Technical Proficiency - Strong
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.
• MS office, Excel, PowerPoint - Strong

Note: This role is 4 days in the office + 1 day remote.

$37,500.00 - $69,500.00

The HR Admin/Assistant is responsible for performing and supporting the functional areas of Human Resources and Operations within the Greater Toronto and Southern Ontario region.

The incumbent will report to the Area HR Manager for Greater Toronto and Southern Ontario.

Primary Job Responsibilities

• Draft employment contracts for various categories, salaries, hourly, interns/ co-ops; screen for legal enforceability and present offers to the candidates.
• Develop and facilitate new-hire orientation and onboarding in coordination with business units.
• Coordinate with Payroll regarding new hire paperwork and any personnel changes.
• Create reports and share analytical feedback with the decision makers based on information collected through review system.
• Support HR team on initiatives such as ROE submissions, support HR Generalists with administrative duties, update employee government clearances such as Reliability Clearances.
• Notify unions of changes in employee promotions and post positions for internal staff in accordance with the Collective Bargaining Agreement. 
• Other duties and administrative tasks, as assigned.

Required Skills / Attributes

• High degree of professionalism, communication and organizational skills.
• Detail-oriented, high logical and reasoning, problem solving, data analytical and reporting skills.
• Excellent time management skills, ability to multi-task and prioritize.
• Ability to work independently and as part of a team.
• Ability to deal with highly complex and sensitive situations while maintaining confidentiality.
• Highly driven to learn and develop self and increase expertise and knowledge in field of work.
• High level of business communication, written and verbal.

Qualifications

• Diploma or University Degree in Business Management or Human Resources with a minimum of 1 year of relevant experience or an equivalent combination of education, training, and experience.
• Experience with submitting ROE's and Unions is a strong asset.
• Excellent communication skills both oral and written.
• Strong knowledge of Microsoft applications such as Word and Excel.
• Knowledge of government legislation including the Human Rights Code, Labour Code and Employment Standards Act is required.

All applicants are welcome; however, only those selected for an interview will be contacted.

The Receptionist warmly greets and provides front office support to clients and associates of Mastercard. The Receptionist is expected to exhibit a high degree of professionalism and to perform their duties in a manner consistent with Mastercard’s key expectations.  This position involves daily interaction with local and national guests, partners, and associates at all levels of Mastercard.  

Specific Responsibilities include: 

Front Desk Reception:

• Support the front desk by managing the main telephone line, receiving, and routing phone calls for Mastercard.
• Manage sign-in systems to track when visitors and vendors enter and leave the building.
• Coordinate the receipt and pick-up of small items (envelopes, packages) in an efficient and timely manner.
• Maintain continuous contact and collaborate with the Security and Conference Center teams to ensure smooth operation of daily business.
• Greet and engage associates and visitors to ensure they feel welcome.
• Assist with guests or vendors who assist the facilities team.
• Maintain appropriate business attire.

Cushman & Wakefield:

• Provide administrative support, including phone support, typing reports, filing and distribution of correspondence.
• Prepare and code invoices for Property Manager’s approval.
• Track and file contracts and insurance certificates; maintain follow-up system for expirations.
• Assist with maintaining the property purchase order system.
• Extra hours may be needed during Board Meetings.
• Any additional tasks or duties assigned by the Property Manager or Assistant Property Manager.

EDUCATION AND EXPERIENCE

Education: High school diploma required.

Work Experience: At least two years of experience in front-line customer service, general office and/or administrative support positions.

Travel: This position requires no business travel.

QUALIFICATIONS

Qualified incumbents for this position must be highly motivated, capable of self-direction, detail oriented and able to work collaboratively in a teamwork capacity.  Incumbents must exhibit a keen sense of responsibility and enjoy working with multiple demands, shifting priorities and constant change.

• Demonstrates an ability to deal with a variety of personalities (associates and visitors) in a diplomatic manner with strong interpersonal skills and sustained energy.
• Has the ability to think clearly and execute while under pressure.
• Possesses poise and handles visitor & associate engagement with a professional demeanor.
• Responds helpfully and professionally to a wide variety of inquiries for which a ready answer is not always available.
• Is highly ethical and committed to the values of Cushman & Wakefield and maintenance of confidentiality.
• Possesses great attention to detail and an ability to follow through with projects.
• Has advanced ability in organization, time management, prioritizing, and planning skills.
• Is responsible and committed to meeting deadlines.
• Works independently and as a team player in a fast-paced environment.
• Possesses excellent verbal and written communication skills.
• Is comfortable interacting with guests and associates from all backgrounds and varying levels of responsibility. 
• Has excellent customer service skills.
• Is proficient with MS Office software programs, e.g., Word, Outlook.

All of the statements in this position description are intended to describe the general nature of the work being performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. This document describes the position currently available.  The company reserves the right to modify job duties or job descriptions at any time.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction.