All jobs within 50 km around Tsawwassen in Administrative Jobs

Reporting to the Manager, Portfolio and Building Services, the Operations Administration Support Officer (OAS) Non-Market Housing Operations works with COV tenants, community partners, Residence Managers, and Residence Attendant Shift Leads to develop effective follow up responses to operational priorities.

The OAS is responsible for supporting the day-to-day operational administrative requirements, tenant inquiries, facility maintenance support, housing applications, and file maintenance in the City of Vancouver’s (COV) Non-Market Housing Operations (NMHO). Responsibilities include processing documentation related to tenant and property management administrative supports that contribute to the success of the NMHO department’s mandate and goals. The OAS performs key portfolio and administrative support functions, provides direct face-to-face and telephone-based customer service to tenants, and the public while maintaining various databases and reference points across all operational categories. 

Specific Duties & Responsibilities

Operational Support

• Works in conjunction with the Property Portfolio Assistant to prepare accurate rent calculations, subsidies, adjustments and annual reviews by analyzing and interpreting financial documents and initiates investigations when required
• Reviews and interprets tenant information to ensure accuracy and compliance regarding tenancy accounts, family composition, Declarations of Income and Assets, etc.
• Supports the initiation and maintenance of appropriate NMHO tenant and property management software systems and documentation to ensure data accuracy and effective metric reporting requirements
• Prepares accurate and effective communication documents according to guidelines and using data from various sources as required;
• Supports administrative functions as assigned relating to tenant relocation projects, tenant transfer requirements, as well as tenant eligibility statuses and maintains key tracking mechanisms to support complete operationalization of new builds and capital improvement projects or redevelopments.
• In coordination with the NMHO Facilities Manager prepares purchase orders for routine maintenance, service calls, materials and supplies, etc; coordinates vendor site visits for quote and scope generation.

Communications

• In consultation with NMHO leadership develops, prepares and disseminates communications and measures that support successful tenant relocations; coordinating vendors, site staff, and tenants or applicants.
• Provides general information regarding NMHO policies to tenants and applicants.
• Provides accurate information relating to qualifications for housing and allocation of vacancies as per COV policies and procedures;
• Manages a wide variety of situations in serving clients with a range of physical, behavioural and social issues.
• Co-ordinates the showing of units to prospective tenants, receive rental applications, perform past residence and income checks, evaluate the data and summarize applicant eligibility status in accordance with CoV policies.

General Operational Support

• Ensures accurate tenant file management and maintains the COV’s standard filing systems.
• Prepares and records files for tenant move out and / or estate management practices and processes.
• Enters data into spreadsheets/manual, digital databases, various software platforms, etc., and generates reports.
• Compiles and maintains maintenance requests statuses and supports effective distribution of information, performs administrative follow-up.
• Coordinates and tracks Occupational Health & Safety related events
• Culls files and arranges for transfer to corporate records centre as per approved retention schedules
• Provides clerical assistance to NMHO management and other staff as required
• Provides back-up for other NMHO administrative staff as needed
• Coordinates meetings with various external and internal stakeholders, working with exempt management calendars and availability
• Drafts correspondence, agendas, records minutes, e-mails, contracts, and screens phone and voicemails to direct inquiries
• Supports project cost reconciliation and invoicing for recovery from funding partners and non-profit delivery partners

Preparation of Statistical and Demographic Reports

• Tracks and monitors tenant relocation budgets, monthly building expenses, and special events or projects.
• Report on data collected on a monthly basis to BC Housing and the COV.
• Collates financial expenses for buildings within NMHO portfolio, highlights trends or patterns for management awareness, and follow up.
• Prepares correspondence, standard reports, and analysis on property operations.
• Performs such other related duties as may be assigned.

Qualifications

Education and Experience:

• Diploma in the field of public administration, community service, or non-profit provider with considerable related work experience with an emphasis on tenant management, outreach, community development; or equivalent combination of training and experience
• Safety Oriented First Aid and CPR Certificate

Knowledge, Skills and Abilities:

• Considerable knowledge of the housing continuum, including market, subsidized and supported housing systems, including program models for special needs populations
• Considerable knowledge of legislation and regulations related to the Residential Tenancy Act
• Considerable knowledge of the social, medical, financial and community resources available to clients.
• Thorough knowledge of business English, spelling, punctuation and business math is a necessity.
• Considerable knowledge of departmental and corporate rules, regulations, policies, procedures, processes and functions is highly desirable.
• Ability to work with tenants using culturally
• Sound practical knowledge of the rules, practices and procedures of office and program administration Proficiency with MS Office programs and platforms with higher intermediate to advanced functions.
• Ability to support multiple complex administrative operational projects simultaneously
• Ability to investigate and problem solve creatively and within established regulations
• Ability to establish and maintain collaborative relationships with tenants, non-profit housing agencies, and landlords
• Ability to work under pressure to meet deadlines that are constrained by time informed strategies.
• Ability to implement tenant-centered work plans and priority projects
• Ability to facilitate and organize information meetings, take minutes, and distribute information appropriately
• Ability to demonstrate patience and tolerance and exercise tact, diplomacy and good judgment when dealing with a variety of clients, including those of diverse cultural, educational and socio-economic backgrounds and those with difficult behavioural issues.
• Ability to work with a diverse client base and with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, and/or addiction issues, and/or those who may be living with HIV/AIDS or other life-limiting of life-threatening conditions.
• Ability to work independently and with minimal supervision
• Ability and interest in taking initiative, being flexible, adapting to change and contributing in a team environment
• Ability to assess and respond quickly and effectively to an incident and/or crisis.
• Ability to constructively resolve conflict with co-workers, management and external services
• Ability to interpret and understand financial documents received from tenants
• Ability to prioritize, multi-task and process a large volume of work in a fast-paced environment with a high degree of accuracy while meeting prescribed deadlines
• Ability to respond to emergencies after regular work hours, walk long distances, climb stairs and carry heavy items
• Ability to meet transportation needs

Record Checks:

• A Police Record Check is a requirement of this position.  A clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department: Arts, Culture and Community Services (1200) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: July, 2024

Salary Information: Pay Grade GR-020: $35.72 to $42.04 per hour

Application Close: June 12, 2024

Main Purpose and Function
The IT Office Support Clerk in the IT division of the Technology Services Group provides a wide variety of administrative and clerical support functions to the division. The position works independently on a day-to-day basis and also provides backup to the other IT Office Support Clerk in the division when required.

Specific Duties/Responsibilities

General Admin Support

• Assists with department-wide or event-related meeting arrangements; includes arranging catering and booking equipment and/or rooms etc.
• Files paper and electronic documents in appropriate systems, per policies and processes
• Creates and/or generates reports in SAP, as requested
• Processes journal vouchers
• Composes various documents, spreadsheets, and charts as required
• Administrates Corporate Purchasing Cards for TS department, including month end P-card reconciliation
• Updates Quickfind
• Maintains and places purchases for office supplies
• Facilities periodic recycling (toners, pens, batteries, Styrofoam, etc.)
• Processes Goods Receipts and Inventory Assignment in SAP
• Tracks and follows up with outstanding web cycles on Accounts Payable’s behalf
• Order office supplies and maintain inventory, assists with new employee onboarding and orientation as requested
• Functions as the Department Records Coordinator (DRC)
• Provide Administrative Support to the 311 team as requested
• Assists with the maintenance of the office space
• Acts as floor Warden and assists in departmental OHS activities, new staff safety orientation

Travel and Training Support

• Supports travel and training for IT staff at all locations, within City policies and practices, as well as according to guidelines developed for the IT Department.
• Assists manager or staff member to obtain travel advances, complete travel or expense claims, and explain procedures to staff.
• Processes payment for course registration where necessary using IT training P-card

Recruitment Support

• Prepares HR forms (ESAFs’ and ECAFs) as for Directors and Managers, as requested.
• Prepares onboarding checklist for managers and updates various documentations (seating chart, org chart, Quickfind, etc.) as requested.

Time Entry

• Follows up with managers as necessary to: clarify recording of leave, identify issues such as inadequate quotas, or request supporting documentation.
• Charges out salary allocations, as required.
• Support end of year time entry processing adjustments

Reception Duties and Responsibilities

• Greets and responds to inquiries, answers phones, redirects calls, takes and relays messages
• Issues and tracks security passes for authorized visitors and staff
• Issues and tracks IT loaner laptops and projectors
• Receives, opens and distributes mail
• Accepts deliveries by courier and prepares items for pickup by courier
• Monitors movement of staff and visitors in the reception area and contacts Security for assistance if needed
• Submits to and follows up with REFM and Building Caretaker on facilities maintenance requests

Technology Services Leadership Team (TLT) Support

• Manages calendar invites and schedules conflicts
• Initiates Shopping Carts (Buy on Behalf) and provides full Goods Receipts processing support
• Other duties as assigned

Minimum Qualification Requirements
Education and Experience:
Completion of Grade 12 school including or supplemented by computer and accounting courses and sound related experience, or an equivalent combination of training and experience

Knowledge, Skills and Abilities:

• Considerable knowledge of office procedures, practices and equipment
• Sound knowledge of the principles and practices for maintenance of office records and filing
• Strong analytical and organizational skills
• Ability to deal effectively with the public and other staff by providing information and assistance which may involve making decisions requiring explanation of applicable rules and regulations
• Ability to independently perform office support functions of moderate complexity according to established practices
• Ability to work accurately with numbers
• Speed and accuracy in data entry
• Ability to handle a varied workload in a busy environment with frequent interruptions

Proficient skill with the following software & office equipment:

• MS Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Sharepoint, Adobe
• SAP
• Document management system e.g., VanDocs
• Copiers, scanners

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: IT, Digital Strategy & 311 (1070) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: June, 2024 

Position End Date: June 26, 2026 

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Application Close: June 2, 2024

As a member of the Council Support Office team, this position plays a key role in providing confidential administrative support to assigned Council members so that Councillors are able to focus on their duties as members of Council.

Specific Duties/Responsibilities

This position is responsible for providing a range of complex administrative support to their assigned members of Council.

• Provides confidential, proactive administrative support to their assigned Councillors;
• Manages multiple calendars, and supports assigned Councillors with the planning, organization and management of the Councillor’s daily schedules to prioritize meetings, events and other requests that optimizes the Councillor’s available time;
• Formats and supports the submission process of  members’ motions on behalf of their assigned members of Council;
• Ensures that Councillors have access to relevant information including invitations, detailed instructions related to scheduled commitments and speaking engagements, background materials, reports and presentations in preparation for meetings, conferences and events;
• Manages and coordinates responses to incoming correspondences addressed to Councillors;
• Receives, tracks and coordinates the resolution of enquiries and complaints from the public and/or media for the Councillors
• Conducts research related to conferences, community events and engagements, travel and training events, and assembles research information in a manageable context which includes digital and hard copies;
• Supports and coordinates Freedom of Information requests with their assigned Councillors;
• Arranges travel and accommodation for their assigned Councillors
• Tracks and reconciles Councillors' expenses;
• Manages time effectively and efficiently. The work requires the use of tact, discretion, confidentiality and considerable independence of judgment and action to be exercised within established policy and guidelines. Accuracy and attention to detail are also essential;
• On a daily basis, balances the individual and competing requests for service from multiple Councillors;
• Works closely with other Councillors' Assistants as a member of the Council Support team, and maintains liaisons with all Members of Council including the Mayor, staff in the Mayor's Office and the City Manager’s Office, both frontline and senior City staff, and external parties such as the media, the public, and other government organizations.
• Other duties/responsibilities as assigned

Minimum Qualification Requirements

Education and Experience:

Courses in Office Administration and considerable experience in a progressively senior executive assistant role in a municipal government or an equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Considerable knowledge of local government and the role of the Mayor and Council, the City's organizational structure, and function of the City's departments, the Mayor and Council Expense By-law, other pertinent by-laws and policies, and records management practices.
• Thorough knowledge of Microsoft Office applications, SAP, EmPro, Chrome River.
• Ability to effectively and efficiently work for multiple officials.
• Ability to maintain effective working relationships with elected and appointed officials, staff and members of the public.
• Ability to exercise tact and discretion in a variety of complexity including enquiries and complaints received by phone, in person, or written correspondence from the public and media with little supervision.
• Excellent organizational skills and proven ability to handle multiple projects.
• Ability to anticipate and plan in advance solutions to problems and issues so they are managed in an efficient and effective manner.
• Ability to manage multiple tasks and projects and including the ability to change priorities in a high demand environment;
• Excellent customer service skills and strong attention to details, accuracy and timeliness;
• arrange and coordinate meetings of various sizes and complexity involving both internal and external parties.
• Ability to work calmly and effectively under pressure, while exercising tact, diplomacy, and excellent judgment
• Ability to research issues by locating, compiling, and summarizing relevant information.
• Excellent interpersonal skills.
• Proven team member skills.
• Excellent written and verbal skills with a thorough knowledge of business English including sentence structure, grammar and punctuation.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: City Clerk's Office (1060) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: June, 2024 

Position End Date: January 3, 2025 

Salary Information: Pay Grade GR-019: $34.3 to $40.34 per hour

Application Close: May 31, 2024

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
• Effectively manage all administrative areas of branch operations
• Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
• Oversee all transactional banking functions
• Consistently demonstrate high levels of internal and external client service,
• Adhere to compliance and audit requirements and maintenance of branch profitability.

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Experience managing a large team
• Already duly registered as a Registered Representative (RR) with CIRO
• Successful completion of Wealth Management Essentials (WME)
• Excellent verbal and written communication skills 
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT'S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Main Purpose and Function

Reporting to the Branch Manager, Team Services, the Office Support Clerk III provides direct support to three Engineering Branches (Integrated Sewer & Drainage Planning, Healthy Waters Planning and Development Water Resource Management) and also to Team Services.

This position will be responsible for a variety of administrative and clerical tasks and will work in the office at Marine Gateway (450 SW Marine Drive, Vancouver).

Specific Duties and Responsibilities

• Supports the onboarding of new employees to Marine Gateway, including IT and Security accesses and completes their Building Safety Orientations.
• Acts as the floor reception, greeting guests and directs them to meetings.
• Communicates Marine Gateway building issues with Property Management Company through the online reporting system.
• Assists the branch section heads with their calendar management, including booking large meetings and distributing agendas.
• Monitors the branch’s shared email inbox, assigns the emails accordingly and/or coordinates follow-up responses.
• Provides end-user support for the branch’s SharePoint pages.
• Updates Project Management Framework documents, maintaining branch Scorecards, formatting Council Reports, and obtaining reports in SharePoint, etc.
• Utilizes organizational software including SAP, to provide administrative support to all Engineering branches in various ways such as P2P training, shopping on behalf, service entries, good receipts, orders and approves payments for suppliers. 
• Acts as the backup departmental AP Flow & SAP P2P super user.
• Adheres to standards of the City’s Ethical Purchasing Policy as well as manage the supplies and ordering of goods in accordance with the P2P process.
• Reviews and validates Time Entry reports, ensuring that they meet time entry standards and forwards for approval to Managers.
• Ensures printers are working and maintain the toner and paper supplies for the floor.
• Provides back-up to the 11th floor Clerk with coordinating/ordering/maintaining stationary supplies from Staples.
• Provides VanDocs orientations to new Engineering Services employees.
• Arranges travel and training for branch employees.
• Uses the VanRIMS classification and retention schedule exclusively and serves as the Engineering Department’s back up Departmental Records Coordinator (DRC) for all VanDocs related issues.
• Retrieves information from paper, electronic or film based files; assisting in the scheduling and transferring of records off site and requesting file searches from external sources.
• Other administrative duties as required for Team Services, Healthy Waters Planning, Integrated Sewer & Drainage Planning and Development Water Resource Management branches. 

Qualifications
Education and Experience:

• Completion of Grade 12 including or supplemented by commercial administration courses plus sound related experience, or an equivalent combination of training and experience, is required.
• Experience as a Departmental Records Coordinator would be considered an asset. 

Knowledge, Skills and Abilities:

• Considerable knowledge of modern office practices and procedures.
• Sound knowledge of departmental and other policies, regulations, rules, procedures and practices that relate to the position occupied or which govern worksite activities and employee behaviour.
• Sound knowledge of the Engineering Services Department functions, responsibilities and activities.
• Working knowledge of standard purchasing practice and procedures.
• Effective written and verbal communication skills.
• Effective organization and problem solving skills.
• Ability to build and maintain effective working relationships with co-workers and vendors is essential.
• Ability to work in a fast paced environment with shifting priorities, demonstrated competency in decision making within established business practices and rules.
• Ability to operate standard office equipment and a working knowledge of standard computer software such as VanDocs, Microsoft Word, PowerPoint, and Excel is required.
• Proven ability to handle a heavy workload and provide exceptional customer experience. 

Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: June 2024

Salary Information: Pay Grade GR-015: $29.20 to $34.30 per hour

Application Close: May 9, 2024

Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment.

Tasks and responsabilities

• Create tables, graphs and prepare spreadsheets.
• Sort and merge documents, reports, etc.
• Research data and prepare reports
• Edit and proofread
• Work under pressure
• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
• Receive, index and revise manuals or data
• Prepare correspondence
• Receive and direct all incoming calls
• Provide assistance for outgoing calls, e.g. directory assistance, calling card
• Refer external customers to appropriate areas, e.g. departments, employees
• Assist other employees in the department
• Arrange ground transportation for internal/external customers, e.g. taxis
• Arrange travel and appointments
• Liaise with internal/external customers
• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
• Work with minimal or no supervision
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications
• Prepare third party billings
• Handle cash/cheques and related documentation
• Verify and process invoices, claims and/or expenses 
• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
• Build, update and maintain schedules and staff rosters
• Organize and prioritize workload to meet deadlines
• Comply with Government Regulations, Company Policies, Collective Agreement and procedures
• Administer Collective Agreements
• Control distribution and maintain Company and technical publications
• Maintain a high level of accuracy
• Operate specific department/Company software programs
• Develop and maintain schedules
• Maintain confidentiality at all times
• Maintain and develop accurate maintenance and/or technical records
• Audit records
• Monitor equalization of overtime
• May be required to perform other related duties which do not affect the nature of the job

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.

Qualifications

Education

• High School graduation

Skills and knowledge

• Good interpersonal skills
• Excellent communication skills both written and verbal, as well as formatting and proofreading skills
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Aptitude for accuracy and detail
• Aptitude for math

Experience

• Minimum 3 years office experience

Specific requirements

• Some positions require the ability to take minutes
• Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require lifting and climbing.
• Some positions may require shift work and/or work staggered starting and stopping times 
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Main Purpose and Function
This position is office support work of moderate complexity and some variety, incumbents of positions assigned to this class require a sound knowledge of childcare departmental practices and operations and exercise some initiative in planning the sequence of duties and the work methods to be employed. There is a greater complexity of clerical duties and the exercise of independent judgement, decisions are based on sound understanding of how the childcare department works. The work is performed in accordance with established procedures and under general supervision with difficult or unusual problems being referred to the supervisor.

Specific Duties/Responsibilities

The role of Office Support III is to support the Child Care Manager to:

• Keep records related to human resources, program policies and procedures, department statistics.
• Prepares and processes various forms and documents.
• Maintains a large volume of records and files, both manual and computerized.
• Takes meeting minutes and meeting set up and preparation.
• Prepares forms and documents as required.
• Completes childcare monthly reporting and grant writing.
• Composes and types non-routine letter or correspondence.
• Establishes and maintains effective working relationships with a variety of internal and external contacts and provides information and assistance as required.
• Performs related work as required.

Qualifications

• Completion of the 12th school grade and sound related experience or an equivalent combination of training and experience.
• Thorough knowledge of business English, spelling, punctuation, and arithmetic.
• Considerable knowledge of modern office practices and procedures.
• Sound knowledge of departmental and other policies, regulations, rules, procedures, and practices that relate to the position occupied or which govern worksite activities and employee behavior. 
• Sound knowledge of departmental functions, responsibilities, and activities. 
• Working knowledge of supervisor practices and techniques. 
• Ability in typing (keyboarding) rapidly and accurately where applicable to the position.
• Ability to independently perform office support functions of moderate complexity.
• Ability to communicate effectively both orally and in writing and to prepare non routine reports, correspondence and memoranda related to the work.
• Ability to deal with interruptions while maintaining a cheerful customer service attitude.
• The incumbent will be required to operate common office equipment, be proficient in Microsoft Office Suite (Word, Excel, and Outlook) have a good knowledge of ActiveNet (Safari), and Sincron HR Software.
• Available to work 21 hours per week with some flexibility on scheduling hours.

Where operationally appropriate and subject to change, this position allows remote work 1-2 days per week; flexibility of remote days is required.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 to be eligible to continue performing your duties.

Business Unit/Department: Britannia Community Services Centre  

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: 06/10/2024 

Position End Date:  

Salary Information: Pay Grade GR-015: $29.20 per hour 

Application Close: May 8, 2024 

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

** Ideally CSC completed.

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

** Ideally CSC completed.

As a Branch Administrator you will be responsible for contributing to the overall success of the branch by ensuring a high level of client service achieved by effective operations and administrative efficiencies. 
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Foster and develop a strong and positive team environment, driving employee empowerment, innovation and a high degree of engagement
• Effectively manage all administrative areas of branch operations
• Oversee the hiring, training, scheduling, supervision, and performance management of all support staff in the branch.
• Oversee all transactional banking functions
• Consistently demonstrate high levels of internal and external client service,
• Adhere to compliance and audit requirements and maintenance of branch profitability.

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Experience managing a large team
• Already duly registered as a Registered Representative (RR) with CIRO
• Successful completion of Wealth Management Essentials (WME)
• Excellent verbal and written communication skills 
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT'S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Area of specialization: Occupational health and safety

Other Requirements:

• The candidates should be dedicated team players

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to supervise other workers, determining and establishing office procedures and routines
• The candidates should be able to schedule and confirm appointments, answer the telephone, relay telephone calls and messages, and respond to electronic inquiries
• The candidates should be able to compile data, statistics, and other information, order office supplies, and maintain inventory
• The candidates should be able to open and distribute regular and electronic incoming mail and other material, co-coordinate the flow of information, and set up and maintain manual and computerized information filing systems
• The candidates should be able to type and proofread correspondence, forms, and other documents, respond to employee questions and complaints, and recruit and hire workers, carrying out related staffing actions
• The candidates should be able to plan, develop, and implement recruitment strategies, manage contracts, and oversee training and development strategies
• The candidates should be able to maintain and manage a digital database, establish and implement policies and procedures, and assign, coordinate, and review projects and programs
• The candidates should be able to oversee payroll administration and advise senior management, showcasing a comprehensive skill set in office management and administration

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]