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The Department of Community Health Sciences in the Cumming School of Medicine invites applications for a Research Manager.  This Full-time Fixed Term position is for approximately 1 year (based on length of grant funding), with the possibility of extension.

This position reports to the Principal Investigator.

The work requires health services and health economics research expertise to support the conceptualization, design, execution, analysis and knowledge translation and management of research studies. 

The work period is primarily daytime hours, Monday to Friday for a total of 35 hours a week. The workload varies according to circumstances and the person will be expected to manage his or her time effectively to meet deadlines. Some travel may be required to meet with investigative teams or present research findings.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

Leadership

• Responsible for managerial discretion of direct reports
• Considers different possibilities and implications
• Manages and executes priorities of the research project to meet deadlines
• Will be required to liaise with senior researchers and leaders on issues that are outside of the scope of responsibility
• Defines strategies, contributes to long-term research team planning, and establishes standard operating procedures, including management and execution of plans
• Supports teaching and research and conveying expertise and knowledge to all personnel within research team (via lunch and learn style presentations) and individual study teams
• Supervises Research Associates and Research Assistants on projects
• Acts as team lead, and manages the administrative process of the research project and research team
• Design and manage project management plans and oversee the execution of the project according to timelines and budget

Judgment and Decision Making

• Ability to makes decisions that require choosing between multiple options or developing new options to resolve moderately complex and complex problems
• Makes decisions in ambiguous situations within established process, procedures and guidelines pertaining to their own research study project team and overall research team
• Uses own scientific judgment to apply and adapt standard methods and techniques by applying prior work experience and consulting others appropriately
• Uses judgment to identify and resolve day-to-day technical and operational issues in coordinating the research study, as well as the overall research team
• Responsible for developing and managing research study budgets and assisting with overall research team budgeting (including funding applications, short- and long-term budgeting and funding plans, and staff hiring)
• Carries out analyses using appropriate computer programs and statistical software
• Analyzes data and interprets results

Communication and Scientific Contribution

• Explains difficult issues and works to build alignment around a complex situation
• Communicates and manages data quality issues with site coordinators and outstanding discrepancies with reporting requirements to the sponsor and the Principal Investigator
• Ability to communicate effectively with internal and external stakeholders at all levels of the organization
• Responsible for, and demonstrates success in, writing, compiling and submitting operational grants for funding applications
• Ability to carry valuable communications with Principal Investigator
• Ability to design and undertake own research with a clear focus on knowledge translation, including publishing in peer-reviewed research articles
• Advanced technical skills and demonstrates scientific contributions in the areas of health services and/or health economics research
• Manage research team output, including research team curriculum vitae management, translation of research output to external organizations and institutes within the 
   

Qualifications / Requirements:

• Minimum of a Masters Degree or PhD in relevant quantitative health science discipline
• A minimum of 5 years of quantitative health services and/or health economics research and project management experience including coordination of administrative processes related to research projects
• A combination of education, training and experience will be considered
• Advanced understanding of healthcare systems, health services and health economics
• Advanced technical skills and demonstration of scientific contributions in the areas of health services and/or health economics research
• Expertise in both qualitative and quantitative methodology
• Superior skills in management and descriptive analysis of quantitative health data
• Experience conducting systematic reviews and synthesizing relevant literature
• Experience in preparing, managing and submitting ethics applications
• Extensive knowledge translation experience with diverse stakeholder groups
• Previous experience providing evidence-based recommendations to large organizations and key stakeholders
• Thorough demonstrated experience in academic scientific writing, coordinating and submitting proposals, grant applications, manuscripts and reports
• Experience conducting focus groups and interviews to develop survey instruments and inform project research plans is beneficial but not required
• Experience with secure servers (obtaining research team access), storing data and data storage procedures, as well as education others on secure data storage procedures
• Experience managing research team output, including research team curriculum vitae management, translation of research output to external organizations and institutes within the University of Calgary, and development of research team knowledge translation strategies
• Experience managing research team conference attendance and tracking knowledge translation activities
• Demonstrated success in leading and managing research initiatives and/or clinical trials
• Experience and understanding of regularity/compliance/scientific requirements relative to the role
• Sound understanding of concepts, theories and principles as they relate to management of a research project
• Knowledge of University of Calgary business and research systems is beneficial
• Experience with statistical software such as Stata, R, SAS or other relevant statistical software is required
• Experience and understanding of CIHR grant submissions as well as Research Net protocols and reports is required

Application Deadline:  February 13, 2024

What is the opportunity?

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?

Must-have 

• Minimum 5 years’ experience in crime investigation/audit

• Proven interview skills; proven report writing skills

• Major investigation experience

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

Nice-to-have 

• In depth knowledge of criminal law

• Knowledge of Canadian Securities Legislation / Regulations

• Knowledge of banking processes

• Experience working on the following:  internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities       

Job Skills

Analytical Thinking, Banking, Financial Services, Behavior Interviewing, Core Banking Systems, Corporate Investigations, Criminal Investigations, Cyber Investigations, Detail-Oriented, Face to Face Interviewing, Financial Crime Investigations, Financial Investigations, Investigative Interviewing, Microsoft Digital Literacy, Report Writing, Risk Assessments, Workplace Investigations