All jobs within 50 km around Delta in Human Resources

Main Purpose and Function

Reporting to the Manager of Labour Relations, the successful applicant will work as part of a comprehensive team of LR professionals working to develop LR strategies that support key corporate and HR business-unit specific objectives.

Specific Duties and Responsibilities

As part of the LR Team, the LR Consultant works collaboratively and strategically as a member of the Human Resource Services Department, liaising with other HR and operational staff to provide advice on a wide range of issues with a particular focus on labour relations including:

• Interpretation/application of collective agreements and labour legislation, dispute resolution, grievance and arbitration work.
• Taking a leadership role in collective bargaining processes.
• Conducting investigations of formal complaints under the City’s Respectful Workplace and Human Rights and Harassment Policies.
• In collaboration with HR and LR colleagues, managers, staff and our unions, assisting the organization to achieve desired objectives and addresses issues of concern in a manner that fosters a positive employee relations environment.

Qualifications

• Candidates will have considerable background in labour relations with an excellent understanding of labour jurisprudence, relevant labour legislation and demonstrated experience in the area of consultation, grievance handling, collective bargaining, dispute resolution, investigations and negotiation skills.
• Candidates will possess a related university degree or diploma; considerable experience in consultative or advisory roles and a demonstrated ability to work collaboratively and strategically in a team environment.
• Candidates will also have excellent communication, interpersonal, coaching and facilitation skills with a demonstrated ability to build and maintain effective relationships with colleagues, clients and union officials.
• Experience with strong team building skills and a proactive approach to problem solving in a rapidly changing environment would be an asset.
• Skilled at anticipating business needs and identifying risks and opportunities, and moving to action, you are a proactive problem solver who has worked extensively in a rapidly changing environment.
   

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Application Close: March 20, 2024

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Main Purpose and Function

The HR Systems and Reporting Analyst works as a member of the HR Systems and Analystics team. Interfacing with key business leaders from client departments, this role enables the City to leverage HR data and metrics supporting strategic and operational decisions. The HR Systems and Reporting Analyst also supports HR transformation by driving accountability, improving transparency and increasing efficiency.

This role partners closely with other Corporate Support teams to foster a culture of data driven decision making across the city by working with client departments to increase HR data literacy, enable data exploration, and disseminate business intelligence tools and processes amongst end users.

The HR Systems and Reporting Analyst provides key labour relations support by providing reporting related to the operational impacts of collective agreements as well as creating ad hoc reports and financial models for collective bargaining.

This role also provides HR systems support and system administration as required.

Specific Duties and Responsibilities

• Reporting and Analytics:
  • Responsible for creating, distributing, analyzing, optimizing and automating reports on a scheduled basis or Ad hoc as needed
  • Designs, develops and maintains dashboards with a variety of data visualization tools using interaction design best practices
  • Assists client departments in identifying opportunities for HR metrics for Workforce Planning, JEDI (justice, equity, decolonization and inclusion) and other key HR related processes and priorities.
  • Leads business analysis for department specific and city-wide data visualization using UX Design principles including creating and maintaining end user personas and prototyping
  • Supports the bargaining process and Labour Relations requests through reporting and data analysis including financial modelling
  • Proposes and validates high value datasets and governance guidelines for enablement through the City’s Enterprise Data Enablement process, building and deploying automated dashboards and reporting processes using business intelligence tools while leading the associated projects.
  • Works with client departments to foster data literacy and user adoption of self-serve business intelligence tools and processes though co-ordinating testing and end user support and training.  
  • Works with client departments to uncover and remediate data quality issues.
  • Performs Seniority calculations and other union related reporting
  • Creates and updates Privacy Impact Assessments related to new data initiatives
• Systems support and maintenance:
  • Reviews and responds to Help Calls related to HR systems, including in-house applications and SAP SuccessFactors.
  • Supports HR Systems Administration as required

Qualifications

Education and Experience:

• Bachelor’s degree in Human Resources, Statistics, Business Analytics, Information Technology or a related discipline and 5 years of data analysis and visualization or an equivalent combination of education, training, and experience
• Experience supporting and administering HR Management Systems such as SAP SuccessFactors 
• Experience supporting and facilitating multi-stakeholder initiatives and engagements at all levels
   

Knowledge, Skills and Abilities:

• Knowledge of SAP applications and their reporting capabilities including Payroll, CATS, HCM, SuccessFactors
• Knowledge of HR metrics and the ability to make strategic reporting recommendations to support data driven business decisions
• Knowledge of HR related business operations and processes
• Advanced MS Excel skills
• Knowledge of SAP Business Warehouse or Enterprise Data Warehousing solutions is an asset
• Ability to create dashboards by mastering Business Intelligence tools such as SAP Analysis for Excel, Power BI, Lumira Discovery or SAP Analytics Cloud
• Ability to extract and analyse large data sets
• Ability to perform complex financial modeling related to time entry and payroll
• Ability to establish and maintain effective working relationships with internal and external contacts at all levels
• Ability to quickly master and stay on top of new technologies
• Business analysis skills and experience including the ability to formulate, evaluate, assess, and as appropriate, document and implement system design requirements, standards, best practices and tools
• Proven project management and negotiation skills, capable of managing multiple tasks.
• Good problem solving and conflict resolution skills to resolve business issues from an analytical perspective
• Payroll or Accounting knowledge is an asset
• Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner.
• Ability to communicate effectively both orally and in writing and present complex concepts to both technical and non-technical audiences
• Enhanced Reliability Check required

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Reporting to the Manager of Employee and Labour Relations, you’ll be the go-to resource, providing clarity and insight into legislation, collective agreements, and policies. With empathy, you’ll navigate through employee grievances and concerns, analyzing each with care to find resolutions that honour all involved. Your ability to facilitate dialogue and understanding will be essential as you work to find common ground amidst differing perspectives. But your journey doesn’t stop there. You’ll be an advocate of knowledge, empowering your clients through training and sharing best practices.

THE IDEAL CANDIDATE WILL HAVE

Your journey to this role may have taken many paths. Perhaps you hold a diploma in human resources or a related field, or maybe your experience has been your greatest teacher. With at least five years of experience in a unionized environment, you bring a wealth of knowledge and insight to the table. The position will require a valid Class 5 Driver’s License as the role will be supporting stakeholders throughout various facilities within the City.

KNOWLEDGE, SKILLS AND ABILITIES

Your toolkit is as diverse as the community you will serve. With a deep understanding of employment legislation and case law, you’ll navigate complexities with ease. Your communication skills – both verbal and written – will be your greatest asset as you engage with stakeholders at all levels.

But perhaps your greatest talent lies in your ability to resolve conflicts with grace and precision. With discretion and confidentiality, you’ll handle sensitive information with care, building trust and rapport with every interaction.

In addition, meticulous organization is paramount to this role. Your ability to keep accurate records, track metrics and manage multiple tasks with efficiency will ensure that important information is not overlooked and positively impact decision-making outcomes.

Ready to embark on a rewarding journey with us? Apply now and join our team as a Human Resources Advisor – Employee and Labour Relations.

EQUITY STATEMENT

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [email protected].

WHAT WE OFFER YOU:

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.