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Role Specifications

Term role: 6-month position with possibility to extend.

Everyday flexibility. Collaborative connections.

In-office work environment
 

Location: Edmonton, AB

For additional information, please contact the recruiter for a complete job description.

All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis and Inuit), 2SLGBTQ+ and/or racialized persons. At CWB we believe that inclusion has power, and we’re always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we’d love you to apply. All applicants are considered as part of an equitable and fair selection process.

The opportunity

Our Corporate Services Team is seeking a highly motivated individual, who is client focused and detail oriented. The Mailroom Clerk and Receptionistwill support and assume oversight over the Mailroom and Corporate Office Reception from a coverage perspective. The ability to handle multiple competing priorities will be key to success in this role. If you thrive in a high volume, fast paced, dynamic environment, please read on for more details.

Print Services

• Process scheduled and on demand print/mail out projects through the operation of high-volume mail equipment such as folder/inserters, and postage machine.

• Verify all printed material is printed and inserted correctly.  Troubleshoot print files if necessary.

• Perform quality checks to ensure accuracy and require output is to specifications prior to releasing to Canada Post; taking corrective action when necessary.

• Deliver print/mail jobs within established timeframes. Maintain logs of all work submitted and completed. Produce electronic statement of mailing

• Liaison with internal departments advising on available services and turnaround times.

• Ensure equipment such as copiers, folder/inserter and postage machine are properly maintained. Troubleshoot issues and call for repair assistance when required.  Includes replacing toner, locating paper jams, cleaning.

• Ensure paper stock, envelopes, and other supplies and toners are adequately stocked.

Mail & Courier Support

• Responsible for the sorting, collection, coordination, tracking and distribution/preparation of all incoming/outgoing mail, registered mail, deliveries, and local couriers.

• Responsible for any incoming mail issues, including identification, resolution, escalation, referral, and any necessary follow up.

• Collaborate with other internal departments and participate in project teams members to find mail/courier solutions and efficiencies.

• Coordinate workflow within the team, including prioritizing jobs and delegating duties to team.

• Ensure postage is charged to appropriate cost centres and provide any cost allocation by chargeback codes for postage.

• Monitors postage and shipping supplies to predict when reorder levels will be reached.

• Handle sensitive and/or confidential documents and information.

• Identify all unknown documents in timely manner and create procedures to for future reference.

• Manage and maintain Mailroom Operating Manual.

Administration

• Ensure all authorized and approved Mailroom invoices are paid in a timely manner.

• Receive invoices, validate to budget, and prepare payment coding instruction details for Accounts Payable, ensuring the proper signatory authorizations are obtained.

• Charge expenses to appropriate cost centers by analyzing the invoices and reallocation of expenses for intercompany billings.

• Communicate with vendors and intercompany departments regarding invoices, issues, and respond/resolve discrepancies

• Create and maintain various spreadsheets for tracking and reporting purposes.

• Verify and ensure accurate records of invoices are kept.

• Maintain Business Continuity Plan.

• Clearly document standards, processes and procedures for Mailroom and other areas as requested.

• A part of this role is to provide backup support for Corporate Office and Wealth Management Reception Coverage

Skills and competencies that will take you further

• Some post-secondary education and/or learning courses preferred.

• Minimum 2 - 5 years of experience working in a mail/print position.

• Experience with high-speed envelope inserting is an asset

• Knowledge of Canada Post regulations and rates would be an asset.

• Ability to operate and troubleshoot mailing and labeling equipment.

• Knowledge of postage meters and operating various types of other office equipment.

• Experience processing invoice and using COUPA is an asset.

• Familiarity with Business Continuity would be an asset.

• Supervisory experience.

• Experience with Pitney Bowes Connect+3000 postage machine and Di950 folder inserter is an asset.

• Advanced knowledge of MS Office (MS Excel and MS Outlook, in particular) Excel and Word.

• Portray a team player and a “can do” attitude at all times.

• Excellent time management skills and ability to multi-task and prioritise work

• Ability to work independently, handle multiple tasks, set priorities and schedule; handle our fast-paced environment and meet deadlines

• Strong communication skills and confidence to liaise with all levels of the organization as well as external suppliers/customers.

• Ability to make independent decisions and resolve challenges.

• Make decisions guided by common sense and sound business judgement.

• Excellent attention to detail and problem-solving skills.

• Strong organizational and analytical skills.

• Excellent written and verbal communication skills.

Why work with us?  

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 
• Everyday flexibility 
• Generous company-funded health coverage 
• Health care spending account 
• A flexible wellness program 
• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 
• Mentorship 
• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

#LI-SA1 

IND-SA

Overview

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#LI-HA1 #LI-Onsite

Overview

Overview

Overview

Overview

Overview

Application Close: 31/10/2024

Candidates applying for this posting will be considered for temporary full-time and temporary part-time Councillor's Assistant positions until October 31, 2024.

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements: English oral, reading, and writing required. French oral, reading, and writing (as required by the Elected Official).       
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated (as required by the Elected Official).  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Weekly Hours: 36.67 

This position inputs and processes shipments internationally in accordance with UPS and local government policies.

Shift Time: Monday(night) - Saturday(morning): 10:00 PM - 6:30 AM - flexibility required with start and end times.

Key Responsibilities:

• Perform checks on packages (check labels, packaging, invoices) and scan packages.
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team.
• Good attention to detail

Qualifications:

• Excellent communication skills - Must be able to read in English.
• Must have an understanding of basic computer skills.
• Typing speed of 40+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment.
• Availability to work flexible shift hours.
• Ability to lift up to 70lbs.

Compensation and benefits:

• $17.30 per hour - 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service.
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days and 8 sick days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday